Local Reviews
In December 2021, alan jones said about One Answer Insurance
I have recently encountered difficulties with my current insurer. Without going into all the details I will say that had it not been for the staff at your office, going way above and beyond to help resolve my situation, I would not be in a position to use my vehicle to get to work and pay the bills. Steph White, Ben and Jordan absorbed much of my stress, they took the time to understand my situation and the potential consequences of me not being able to get insurance, and went out of their way to help me get insured. They took the time to listen to my concerns, more importantly I felt that they were hearing me. As a customer (in general) we don't often get the level of help and attention that I have received from your staff, both on Friday and today. I would like to thank Steph, Ben and Jordan for helping me in a way that is difficult to put into words. Thank you for resolving my very uncomfortable predicament. I would also like to wish you all a very Merry Christmas, and a Peaceful Year ahead x
Source: trustpilot.com
In December 2021, angela mapeley said about One Answer Insurance
I phoned 1 answer for commercial van insurance, I spoke to a lovely guy named Bashir Boudehane. HE WAS AMAZING after a few false start dates for insurance to start which was my fault he got Everything sorted for me. I can't fault Bashir for his work ethic, he's a credit to the company. From my interactions with Bashir I'd recommend this company
Bashir I hope 1 Answer appreciate you very hard work.
Thank you Angela M
Bashir I hope 1 Answer appreciate you very hard work.
Thank you Angela M
Source: trustpilot.com
In December 2021, Mr Vose said about One Answer Insurance
After a lengthy wait on the phone ( 40 minutes) & a miserable operator/call handler i was directed to Rob Kirby who was an absolute Saint! Helpful, efficient, knowledgeable, kind with a 'nothing too much trouble' attitude. Hang on to that man One Answer!! Thank You Rob. From Alison -Leeds
Source: trustpilot.com
In January 2022, Happy customer said about One Answer Insurance
Great company that goes above and beyond to find suitable insurance. Always friendly service and we will be renewing with them again!
Source: trustpilot.com
In January 2022, George Oliver said about One Answer Insurance
At the start of my application, I did not enjoy my experience with 1 Answer Insurance. Information requested to support my application was ignored, duplicitous and often followed by threats to cancel my insurance. I was initially told 'at my age I was a risk-free driver, no points and 9 years NCB' yet my problems continued for a month until I spoke with Christina Rushworth who within two days managed to convey to the underwriters what Bashir failed to do from day one. If she hadn't succeeded, I was prepared to take my business elsewhere. Whether I'm completely satisfied depends on if you send me my insurance policy any time soon.
Source: trustpilot.com
In January 2022, Fiona Shah said about One Answer Insurance
Very happy with their service. All the staff are great. Steph White in particular was very friendly and helpful, and had great communication from start to finish :) Also the man I spoke to today was fantastic but I’ve forgotten his name !
Source: trustpilot.com
In January 2022, Damian said about One Answer Insurance
Very good company :)
Source: trustpilot.com
In February 2022, Jacob taylor said about One Answer Insurance
Tom was extremely helpful and was able to have me sorted in a matter of hours! Very happy with the service all round, thank you very much :)
Source: trustpilot.com
In February 2022, Ryan Munkley said about One Answer Insurance
Brilliant service from start to finish, stress free, and was all sorted out very quick. Would recommend to anyone needing the same help as myself.
Source: trustpilot.com
In February 2022, Jordan McCann said about One Answer Insurance
Been dealing with Scott for the last month trying to get me the best quote possible n he has done exactly that! Cannot fault him what so ever, thank you for getting me a really good deal!
Source: trustpilot.com