Local Reviews
In February 2018, Sarah400000 said about Burlington Hotel
This was the third time we have brought a group of our care home residents for afternoon tea at the Burlington Hotel. As on previous occasions, we were welcomed with smiles and a caring attitude. Tables had been reserved and laid for us and tea and excellent scones, jam and cream were served in a patient and un-hurried manner. Nothing was too much trouble and our residents always enjoy going there. No, the hotel is not a brand new modern building, but it has a delightful charm and many people appreciate hotels with history and classic features over characterless bland properties! Thank you to the staff who looked after us with understanding and generosity. We will be back!
Source: tripadvisor.co.uk
In February 2018, Chrissie191125 said about Burlington Hotel
This is the first time that we have stayed at this hotel and were very impressed by being given a Standard Plus Room because we had booked early at the higher price. We had room 220 which was very comfortable and had a lovely bathroom with a walk in shower.
I cannot agree with the previous review about the hotel being "run down, tatty, bad food and unhelpful staff". They must have stayed at a different hotel.
The hotel is very comfortable and the staff were excellent. The food was everything that you can expect on a Shearings holiday. The buffet breakfast was excellent and the evening meals were varied and served by very pleasant waiters and waitresses.
The new regime of splitting the evening meal sittings worked well except that if you went at the later time there were still people having their meals.
The only complaint that we had was that the sash windows were not fully sealed and therefore as it was very wet and windy for a couple of days we were a bit cold.
All in all we had a lovely holiday, despite the weather, and would probably return to this hotel in the near future, hopefully with better weather!
I cannot agree with the previous review about the hotel being "run down, tatty, bad food and unhelpful staff". They must have stayed at a different hotel.
The hotel is very comfortable and the staff were excellent. The food was everything that you can expect on a Shearings holiday. The buffet breakfast was excellent and the evening meals were varied and served by very pleasant waiters and waitresses.
The new regime of splitting the evening meal sittings worked well except that if you went at the later time there were still people having their meals.
The only complaint that we had was that the sash windows were not fully sealed and therefore as it was very wet and windy for a couple of days we were a bit cold.
All in all we had a lovely holiday, despite the weather, and would probably return to this hotel in the near future, hopefully with better weather!
Source: tripadvisor.co.uk
In February 2018, Janis A said about Burlington Hotel
This hotel is on the front a couple of minutes walk from the pier. It was warm and comfortable and clean. No problems with the food, the choice of vegetables was sometimes a bit weird, I had fish and chips with cabbage and cauliflower. There is only one vegetable choice no matter what you choose. However the quality of food was very good and the breakfast excellent. I had a room at the back which was really quiet and to the side of the hotel away from the pier and so no road noise. I was on the first floor and could not hear the entertainment although some said they could hear it at the other end of the hotel . If you like the quiet ask for a high room or one on the side away from the pier. Service was good throughout the hotel, excellent staff and very friendly. I found the bar quite expensive so the Shearings Deals with inclusive drinks represent good value for money. My single room was spacious but there was no shower curtain which I realised later was because the shower did not work. I managed with just a bath but I am sure that I could have changed rooms if I had asked. The room was 150 for reference. I liked everything else about the room. All in all this was a nice hotel with good food in a great location.
Source: tripadvisor.co.uk
In March 2018, Michael C said about Burlington Hotel
The hotel was recommended by several people on a previous trip with Shearings.The hotel is very good nice size single room buffet breakfast couldn't be faulted and the evening dinner top stuff .my only problem with this trip was the inward and outward journeys.Seem to take an eternity as did the return journey.But the hotel cannot be faulted .
Source: tripadvisor.co.uk
In March 2018, id672015 said about Burlington Hotel
good clean room everything you need for a short visitentertainment good bingo played some days also quiz mark snow was as he described himself jack of all trades master of none poor singer but put his heart into trying to entertain his night was the worst of the break food generallygood but dont have the fish rock hard no tarter sauce as on the menu the pier had very little on it eastbourn seems to have more charity shops than anything the trips on national went to brighton lewes and beachy head and were good would not come back because i did not like eastbourn
Source: tripadvisor.co.uk
In March 2018, glenda148 said about Burlington Hotel
I felt that the hotel was clean. Rooms were adequate we stayed in a standard room. If you want a sea view you need to upgrade but I was told that a sea view can be very noisy in the summer, with young people and hen and stag parties. The staff were excellent and went out of their way to be helpful and were always courteous. The food was of a high standard. Whilst we were there we had a leaking toilet from the cistern. We offered a different room immediately but as we had only one night left we coped. Entertainment was excellent each night as it was February it provided us with a pleasant stay.
Source: tripadvisor.co.uk
In March 2018, Terry M said about Burlington Hotel
We planned a 4 day stay at the Burlington, in order to visit old haunts around the area.
The snow and cold weather had other ideas. However this did not stop the hotel doing their best to keep you warm, feed you well and entertain you each evening. Due to the forecast we thought it best to return home early, but we hope to return to here again soon as the hospitality if very good
The snow and cold weather had other ideas. However this did not stop the hotel doing their best to keep you warm, feed you well and entertain you each evening. Due to the forecast we thought it best to return home early, but we hope to return to here again soon as the hospitality if very good
Source: tripadvisor.co.uk
In March 2018, micksotv said about Burlington Hotel
this was a lovely hotel it was clean it was warm and all the staff worked hard and were very friendly . the room was lovely and most importantly it was warm and loads of tea and coffee the entertainment with mark was superb on friday and saturday sundays well lets just say we went out. the bar opening hours were 5pm till midnight however we came back for a night cap on sunday at 11.15 and the bar was closed very disapointing !!
the food however was awful friday it just wasnt cooked and the pork had more fat than meat saturdays was so bad we ate out but in all fairness sundays was really good and enjoyable eastbourne is a lovely place and we really enjoyed our visit and simon our coach driver was superb
the food however was awful friday it just wasnt cooked and the pork had more fat than meat saturdays was so bad we ate out but in all fairness sundays was really good and enjoyable eastbourne is a lovely place and we really enjoyed our visit and simon our coach driver was superb
Source: tripadvisor.co.uk
In March 2018, wishfulLancashire said about Burlington Hotel
visited with shearings. 5/3/18 to 9/3/18. we were so lucky to be in Eastbourne on such a lovely week. The hotel was warm and welcoming and our sea view room was clean and comfortable. the bathroom was slightly disappointing since an overbath shower is not ideal. a leaking shower hose was reported and replaced immediately. evening meals were served at a civilized time of 7.15 and were really tasty and nicely served. vegetables especially good, not watery or over cooked. we enjoyed our stay and would return, we especially appriciated the way the staff dealt with a friend who was poorly as we arrived. All in all, a lovely hotel, and the staff do it justice.
Source: tripadvisor.co.uk
In March 2018, David2603_13 said about Burlington Hotel
On a long weekend with 42 like minded people taking in the match at Crawley.I heard
little or no complaints about the hotel, with an excellent breakfast buffet, a choice at dinner of three different starters,mains and sweets all of decent portion sizes.My wife
and I were allocated room 321 which was very spacious with plenty of wardrobe space and a walk in shower,tea and coffee with kettle and a hair dryer were also provided.
The bonus was with being an end room we got a promenade view at the side window
and a sea view at the front.The staff we dealt with were mainly from Portugal and were
both helpful and friendly.We would be happy to stay here again although the old girl is
in need of some TLC to compliment it's great position on the sea front.I felt the talk on
coach as we made our long journey home to MORECAMBE was full of positives from all as we were a mixed group of gender and ages.
little or no complaints about the hotel, with an excellent breakfast buffet, a choice at dinner of three different starters,mains and sweets all of decent portion sizes.My wife
and I were allocated room 321 which was very spacious with plenty of wardrobe space and a walk in shower,tea and coffee with kettle and a hair dryer were also provided.
The bonus was with being an end room we got a promenade view at the side window
and a sea view at the front.The staff we dealt with were mainly from Portugal and were
both helpful and friendly.We would be happy to stay here again although the old girl is
in need of some TLC to compliment it's great position on the sea front.I felt the talk on
coach as we made our long journey home to MORECAMBE was full of positives from all as we were a mixed group of gender and ages.
Source: tripadvisor.co.uk