Local Reviews
In September 2018, Discover599211 said about Burlington Hotel
On arrival ask for someone to turn the heating off in bathroom, maintenance came said could not fix it and would report it, not fixed had heat on all week. Central heating radiator on in entrance areas in summer. Paid for a superior room wash basin only fit to wash a small doll in, overbath shower cubicle door opens outward so to get out of bath water drains onto floor. Poor dining room management of staff who were trying there best, one day assistant manager told a staff member to clear our table when we were still eating, at breakfast each morning had to queue 6 to 8 deep to get toast only two machines for about 200 plus customers, had to ask every morning for the cereals to be topped up. Chairs in entertainment area worn out years ago. Would I revisit not on your nellie.
Source: tripadvisor.co.uk
In September 2018, mewriel said about Burlington Hotel
Shearings break,driver Roger was excellent,safe,funny,courteous.Hotel staff excellent (unless you have worked in this environment,people have no idea). Polite,efficient staff all around the hotel,excellent room,clean and comfy.Hotel great ( we are not there to look at paintwork).Food very good,well presented,good choice.Buses every 12 mins to Brighton,Eastbourne very clean and warm,warmer than Guernsey that week!.Long hotel,so expect a bit of a walk if your room is at an end,lift is in the middle,but not a problem.Entertainment very good,bar prices not too bad (it's not Wetherspoons!)Would definitely stay here again,thank you to all the staff. (P.S. Every Wed night from May-End Sept,there is 'Last night of the proms',complete with fireworks,in the bandstand,just up from the hotel) Can't go wrong with this Hotel and area.
Source: tripadvisor.co.uk
In September 2018, dollythemc said about Burlington Hotel
Our sea view room 316 was lovely beautiful view and large room let down a toilet that wouldn't flush and when it did it dripped and dripped, the shower was poor too.
The twin beds were very comfy and clean. The food on the Friday night was dreadful supposed to be fish bites - more like croquets with really strong vinegar, and l mean strong, none of us ate it. The rest of the weekend food got better. I don't like the breakfast food swimming in fat in the heated containers. Everything done on the cheap - l do not like it.
The twin beds were very comfy and clean. The food on the Friday night was dreadful supposed to be fish bites - more like croquets with really strong vinegar, and l mean strong, none of us ate it. The rest of the weekend food got better. I don't like the breakfast food swimming in fat in the heated containers. Everything done on the cheap - l do not like it.
Source: tripadvisor.co.uk
In September 2018, Malcolm H said about Burlington Hotel
This hotel is for the young at heart, they are very caring rooms are clean but basic but if you are a person who goes round inspecting the hotel look at what you pay to what you get. The food is good we ordered steak last night payed extra it was excellent just cooked as I like it. The staff are all very friendly and helpful from the manger to the cleaner all are helpful in their own way. There is only one downside that is as you come in you have all the smokers, there should be a room for them.
You are just opposite the pier oh what a view, yes I will come back.The Shearing’s driver Kevin is very knowledgeable and friendly and likes a joke.
You are just opposite the pier oh what a view, yes I will come back.The Shearing’s driver Kevin is very knowledgeable and friendly and likes a joke.
Source: tripadvisor.co.uk
In September 2018, DawnGypsyMarie said about Burlington Hotel
i stayed at this hotel with my mum on a Shearings 5 day break. We paid extra for a Superior Room and extra again for Seaview room. We got room 210 which was close to the lifts. The room was large with lots of space , a small table & 2 chairs next to the window, a large desk with a wall mounted tv. Included was a lovely tea / coffee tray with kettle, cups , tea , coffee, hot choc, biscuits, chocolate bars & 2 bottles of water ( not sure if this was just because we had upgraded ). we had a on suite bathroom with bath & over the bath shower, i didnt use the shower so cant really comment as i prefer baths. Both room and bathroom were cleaned daily and tea & coffee replenished. The Seaview room was well worth the upgrade and i would recommend doing it ( see pics ). Morning views were amazing looking out over the pier and watching the sunrise.
The beds were quite comfy and i slept well.
There were several plug sockets around the room with a double socket at the side of the beds that included 2 usb sockets which came in very handy.
Breakfast was standard serve yourself buffet with hot food being the main focus, along with cereal, juices and toast. I would have liked to see some fresh fruit bowls and pastries / breads as i dont really eat hot breakfasts and by midweek i went out and bought my own bananas & apples as i was missing fruit so much.
Evening meal was a 3 course meal with quite a good choice every night, however i was very dissapointed with the salad i decided to get on weds, it was very plain, just leaves , tuna and onion with a small spoonful of very tasteless coldslaw.
The servers were always smiley and fast to serve dispite running round none stop between tables.
The hotel itself its quite large, nice size bar with plenty of choice and evening entertainment & bingo most nights too. The hotel places a photo and discription of each nights entertainment on a wall close to the lifts.
The lifts are quite small and at dining times can get very busy, with people waiting quite a while to get a lift.
At the left of the check in desk they have a dedicated mobility scooter charging room, we hired a scooter from a local firm that the hotel deals with, this was waiting in the room for us when we arrived and we just handed the key to front desk when we checked out. i would highly recommend using this service if you need help getting around.
The hotel sits accoss from the peer and just round the corner from all the shops and restaurants you could ever need.
The hotel was always clean and tidy and all the staff did there best to help with any issues.
The only negative thing i have to say is, the WiFi in this hotel is very poor, when you sign in the hotel shows a choice between free and premium, so i asked at front desk about the premium as i needed a better internet connection and didnt mind paying a fee. However , no-one i asked at the desk knew anything about it. In fact i asked Every day at different times of the day to several staff and no--one knew what it was or if it was in use. This was extreamly frustrating as it clearly showed as a choice on my laptop every time i signed in. I think more staff training may be needed as to what is offered.
Those small problems aside, i would choose to return to this hotel again and pay for the seaview upgrade.
The beds were quite comfy and i slept well.
There were several plug sockets around the room with a double socket at the side of the beds that included 2 usb sockets which came in very handy.
Breakfast was standard serve yourself buffet with hot food being the main focus, along with cereal, juices and toast. I would have liked to see some fresh fruit bowls and pastries / breads as i dont really eat hot breakfasts and by midweek i went out and bought my own bananas & apples as i was missing fruit so much.
Evening meal was a 3 course meal with quite a good choice every night, however i was very dissapointed with the salad i decided to get on weds, it was very plain, just leaves , tuna and onion with a small spoonful of very tasteless coldslaw.
The servers were always smiley and fast to serve dispite running round none stop between tables.
The hotel itself its quite large, nice size bar with plenty of choice and evening entertainment & bingo most nights too. The hotel places a photo and discription of each nights entertainment on a wall close to the lifts.
The lifts are quite small and at dining times can get very busy, with people waiting quite a while to get a lift.
At the left of the check in desk they have a dedicated mobility scooter charging room, we hired a scooter from a local firm that the hotel deals with, this was waiting in the room for us when we arrived and we just handed the key to front desk when we checked out. i would highly recommend using this service if you need help getting around.
The hotel sits accoss from the peer and just round the corner from all the shops and restaurants you could ever need.
The hotel was always clean and tidy and all the staff did there best to help with any issues.
The only negative thing i have to say is, the WiFi in this hotel is very poor, when you sign in the hotel shows a choice between free and premium, so i asked at front desk about the premium as i needed a better internet connection and didnt mind paying a fee. However , no-one i asked at the desk knew anything about it. In fact i asked Every day at different times of the day to several staff and no--one knew what it was or if it was in use. This was extreamly frustrating as it clearly showed as a choice on my laptop every time i signed in. I think more staff training may be needed as to what is offered.
Those small problems aside, i would choose to return to this hotel again and pay for the seaview upgrade.
Source: tripadvisor.co.uk
In September 2018, Diane C said about Burlington Hotel
stayed here for a mid week break, had a sea view room. room clean and tidy and comfy bed, hotel staff helpful and food was good. Hotel right opposite beach, great bus service into Brighton and Bexhill. Close to shops and train station. Sightseeing bus is good beachy head and birling gap.
Source: tripadvisor.co.uk
In September 2018, Jemma D said about Burlington Hotel
Good hotel and a great location right on the sea front. Needs some tlc. We had room 322. Nice big clean room with a sea view and with a nice size bathroom but with a small shower. The shower felt smaller than average made even smaller due to the shower door not shutting properly. The room smelt fusty and unused when we walked in. A touch up of the paint on the walls and a clean carpet and
It would be a lot better. Food was gd. Service was pretty gd. Chaotic on first night with some tables being ignored for long periods. Went with shearings and had a gd hol. Nice warm weather and nice trips. Would stay here again
It would be a lot better. Food was gd. Service was pretty gd. Chaotic on first night with some tables being ignored for long periods. Went with shearings and had a gd hol. Nice warm weather and nice trips. Would stay here again
Source: tripadvisor.co.uk
In September 2018, David T said about Burlington Hotel
Stayed here for four nights and it was as we expected. We were given a sea view room with two bedrooms (312), which was a surprise as we had not paid for a sea view. The food and entertainment were pretty much what we have experienced in the past. If you want more you have to pay more. We will be booking with Shearings again in the future.
Source: tripadvisor.co.uk
In September 2018, Paul P said about Burlington Hotel
Stopped mon to fri 17 th 21st Sep grand old building although a little tired ,room was good view of the pier and prom excellent food pretty standard, but plentiful Mark the entertainment guy was a star ,overall fair value as long as you are not expecting the Ritz
Source: tripadvisor.co.uk
In October 2018, traveljak2016 said about Burlington Hotel
It’s easy to criticise and I have in the past other hotels within the chain but less than £40
per night for bed, breakfast and evening meal.....really!!
I accept the hotels are gradually being refurbished but bathrooms figure high on people’s expectations and this area needs urgent attention.
per night for bed, breakfast and evening meal.....really!!
I accept the hotels are gradually being refurbished but bathrooms figure high on people’s expectations and this area needs urgent attention.
Source: tripadvisor.co.uk