Local Reviews
In June 2019, ProvenSal said about Burlington Hotel
Really good choice on the menu. Had pork belly off the specials board and it sa a delight. Friends had fish which they loved. Highly recommend this this pub. The village is tiny but probably worth a detour. we’re walkers so actually had no choice of place to eat but it didn’t disappoint
Source: tripadvisor.co.uk
In June 2019, scotlandredlochs said about Burlington Hotel
had a good weekend at the Burlington, have stayed there many times. The room was good but hot as could only open the window a fraction due to pigeons & seagulls. Very disappointed with entertainment as none on Sunday night anymore & resident entertainer,.Mark, does his show Saturday night. Cabaret on Friday night was good. The food was good & varied menu but the dining room was hot. Very strange at breakfast as the hot food was under the ceiling fans!!!!
Source: tripadvisor.co.uk
In June 2019, Ian S said about Burlington Hotel
We recently stayed at the Burlington when visiting Eastbourne Tennis. The room was £79 and in the main was Value for money. The room had recently been modernised and painted and with the exception of a few more toiletries (only two bars of tiny soap) was well worth the money. We did find a brown stain on the sheets in the bedroom, However a few things need to be looked into, the day was not a hot one but the room was hot and you can only open the window a few inches for health and safety reasons. Through the night this also had to be closed due to the nesting pigeons that sit on every ledge possible (I agree not much the hotel can do about this). The corridors are quite dark and uninviting. The walls must be paper thin as we could hear every toilet visit made in the night for all the rooms around us. When we mentioned a few things to the manager it was treated with an uninterested look and we were told we were the first to have a problem. The breakfast situation was quite frankly laughable. There is a massive room for breakfast and we were seated by a waiter with limited English. The room was three quarters empty but we had a couple seated right next to us on the joining table. I realise the hotel is busy but is there the need to put people on top of each other. The waitress seated us but did not explain how the breakfast worked, We were given hot water and a tea bag but no milk, when we asked for some it was like we had asked for a hot British summer. To conclude at breakfast the waitress asked us where the couple that were seated next to us had gone (they had finished) We replied that we didn't know as we didn't know them to which the waitress shrugged her shoulders and looked down her nose as if we should have asked them where they were going. Summing up the hotel has good points and our room was clean but we found the staff unconcerned and very belittling of our concerns. Maybe something to look at. We wouldn't stay again.
Source: tripadvisor.co.uk
In June 2019, Patricia H said about Burlington Hotel
This hotel is ideally located for those who are interested in shopping, there is much regeneration of the area with a wonderful shopping centre. There are theatres, antiques, buses and trains all nearby.
The staff are all very pleasant and helpful. There is a good choice of food on the menu each evening but it is also possible to choose an alternative from the "Fancy Something Different" menu.
We were there during the tennis tournament and the weather was extremely hot. The ageing hotel cannot cope with this type of weather and with restrictions on opening windows fresh, cooling breezes are difficult to come by. Having said all that, I am likely to return
The staff are all very pleasant and helpful. There is a good choice of food on the menu each evening but it is also possible to choose an alternative from the "Fancy Something Different" menu.
We were there during the tennis tournament and the weather was extremely hot. The ageing hotel cannot cope with this type of weather and with restrictions on opening windows fresh, cooling breezes are difficult to come by. Having said all that, I am likely to return
Source: tripadvisor.co.uk
In June 2019, Nichola B said about Burlington Hotel
Visited with elderly parents to celebrate mum's birthday. Stayed in a Superior Double room which was very well appointed, spacious, comfortable and modern. Staff at the hotel were very good, on request and for a small charge organised a big helium balloon, birthday cake and table decoration. Staff all polite and helpful. Food pretty good, you choose your sitting and are assigned a table, plenty of choice. Evening entertainment was a bit lack luster but it was so hot when we visited that we avoided being in the ballroom.
Source: tripadvisor.co.uk
In July 2019, Michael S said about Burlington Hotel
Our room was was very pleasant, recently decorated and gave a good view. However the experience in the dining room was less pleasant, the evening meals were not that appetising, possibly because we chose to eat at 7.15 and the food had been cooked earlier and stored for later. The breakfast was even worse, as the choice was minimal and the presentation of the meal poor, bacon and sausages just a sticky heap. Pity, because we have used this hotel quite a few times over the years, and the feeling is that it is in decline, especially some of the exterior decoration and the state of the hallways to the rooms. The decision to do away with Sunday evening entertainment is a poor one. Shearings might regret what they have done.
Source: tripadvisor.co.uk
In July 2019, John L said about Burlington Hotel
Hotel is in a lovely position, if you have a Bedroom on the Front. However the decorations, generally, are very tired and we felt that the standard of the food had deteriorated from what we had experienced at other hotels in the group
Source: tripadvisor.co.uk
In July 2019, Carol said about Burlington Hotel
We came on a Shearings coach trip and have enjoyed ourselves very much the hotel is a beautiful old building and is refurbishing rooms over a period of time. Our room was really large with masses of wardrobe space and a verry comfy bed. We had a shower which worked well. Our room was on the corner of the building so we had a sea view as well as a view along the seafront. We found the food excellent and served hot. We read other reviews about the food being bad and do not agree. We enjoyed every meal we had served by friendly and hepful staff. Yes the building is a bit tatty in places, but does that really matter when the rooms are very clean. People are too ready to criticise unfairly and just have to moan about everything. We thought the trip was good value for money and we would love to return one day. Thank you Burlington and staff for looking after us so well
Source: tripadvisor.co.uk
In July 2019, sophily said about Burlington Hotel
This hotel is in a great location on the seafront close to the pier and also to the town centre. We had an upgraded sea view room and my disabled father-in-law had a single at the back. Our room was large and pleasantly decorated with plenty of storage and a large comfy bed. The shower room however was small and would have benefited from more shelving and a towel ring near the hand basin. The toilet flush broke twice during the week and the door only shut with a great deal of effort,however the shower was efficient and the towels were good.the floorboards were terribly creaky but this is often the case in old hotels. The standard of cleanliness was also good.the single room was sadly lacking in storage space but otherwise OK. There was good provision for mobility scooters, and a ramp to get it in and out through the dining room. The reception staff were generally pleasant.The lounge/ bar/ entertainment area were pleasantly decorated but the stairs/ hallways/ doors are badly in need of refurbishment. The food was OK, small portions and over cooked veg but did have some tasty meals and everything was edible. The service however was terrible. Far to few waiters, although they were apparently fully staffed, and totally disorganised. Some of them were quite rude too, but they were obviously overworked. The lifts were tatty and tiny.The entertainment was hit and miss, the female singer one night was so bad we were all laughing. All in all it seems that Shearings are trying too hard to cut costs when it would not take much to make this hotel so much better.
Source: tripadvisor.co.uk
In July 2019, 767JAMES said about Burlington Hotel
Revisited the Burlington and used it as a base to visit Festivals in Bexhill and Hastings.
Nice front facing room overlooking the Pier, but as with much of the hotel, very hot.
Food portions seem to be a victim of cost cutting. Only had seven chips with Fish and Chips. (although my wife had nine). Never critical of Bay Hotels as they do offer good value, but cost cutting has to end somewhere, as many guests remarked on the small portions.
Nice front facing room overlooking the Pier, but as with much of the hotel, very hot.
Food portions seem to be a victim of cost cutting. Only had seven chips with Fish and Chips. (although my wife had nine). Never critical of Bay Hotels as they do offer good value, but cost cutting has to end somewhere, as many guests remarked on the small portions.
Source: tripadvisor.co.uk