Local Reviews
In July 2012, Doreen B said about Burlington Hotel
Once again my husband and I took my two older sisters for a repeat 4 day break at your hotel.
We were very surprised at the refurbishments that have been made since last year.
My sisters had a beautifully large twin room number 410, it was superb and must have just been decorated, however we were a bit dissapointed with our double, it was the smallest we have had so far, room 412 and should have been a single and it would have been nice to have been put in the larger one right next to my sisters.
Just a tip for both rooms the tv was so low you could not watch in bed, which would have been a nice touch.
I know its mid summer but the heating was off and I was quite cold in the room sometimes.
The food was very good as usual, however on the last day, my sister ordered scrambled egg with beans which was swimming in water when it arrived so was inedible, Gosha a lovely waitress and worthy of a mention was very appologetic and said she would tell chef.
I was very pleased that as a non meat eater, the chef grilled me a lovely piece of plaice at the request of reception, so if there is nothing you like on the menu just mention it to reception and they will do what they can to find you something else.
As I have said Gosha was a delight and made our mealtime a treat, she always had a smile and made everyone she served feel special.
Last of all I have to mention Mark the entertainer, he does a wonderful job in very difficult circumstances, he manages to make everyone laugh and acts as though he really enjoys himself every evening, and we all know how hard that can be at times.
His jokes were not offensive at any time and this man should be treasured, good entertainers like him are hard to find.
We found one of the cabaret acts, a gentleman comedian a bit riske, we know no offence was meant but looking around at some of the guests we could see a lot of embarrased faces not to mention my husbands.
All in all this was a very nice few days break, however please consider that some rooms are just too small for two people and not all elderly people like risque comedy, which I have to add that this act was an actual repeat of his cabaret last year.(some people sometimes go to the same hotel 2 years running)
We were very surprised at the refurbishments that have been made since last year.
My sisters had a beautifully large twin room number 410, it was superb and must have just been decorated, however we were a bit dissapointed with our double, it was the smallest we have had so far, room 412 and should have been a single and it would have been nice to have been put in the larger one right next to my sisters.
Just a tip for both rooms the tv was so low you could not watch in bed, which would have been a nice touch.
I know its mid summer but the heating was off and I was quite cold in the room sometimes.
The food was very good as usual, however on the last day, my sister ordered scrambled egg with beans which was swimming in water when it arrived so was inedible, Gosha a lovely waitress and worthy of a mention was very appologetic and said she would tell chef.
I was very pleased that as a non meat eater, the chef grilled me a lovely piece of plaice at the request of reception, so if there is nothing you like on the menu just mention it to reception and they will do what they can to find you something else.
As I have said Gosha was a delight and made our mealtime a treat, she always had a smile and made everyone she served feel special.
Last of all I have to mention Mark the entertainer, he does a wonderful job in very difficult circumstances, he manages to make everyone laugh and acts as though he really enjoys himself every evening, and we all know how hard that can be at times.
His jokes were not offensive at any time and this man should be treasured, good entertainers like him are hard to find.
We found one of the cabaret acts, a gentleman comedian a bit riske, we know no offence was meant but looking around at some of the guests we could see a lot of embarrased faces not to mention my husbands.
All in all this was a very nice few days break, however please consider that some rooms are just too small for two people and not all elderly people like risque comedy, which I have to add that this act was an actual repeat of his cabaret last year.(some people sometimes go to the same hotel 2 years running)
Source: tripadvisor.co.uk
In July 2012, David C said about Burlington Hotel
My Wife and I have just returned from a weekend at the Burlington for my 65th birthday treat.
Everything was as we would have expected from a 3 star hotel, and the food was good with a good choice of menu,
The Entertainer Mark was very good with his quizes and music,I actually won on the bingo,that was a first for me.
Room 238
The bedroom was very clean and comfortable and large enough for the two of us
My only complaint was the bathroom, it has been converted to a shower with the smallest sink I
have seen,fitted into a tiny space against a wall with a glass shelf above,The sink would only take about 2inches of water before overflowing, and a tap fitting that would have been more suitable in a mansion,
The floor sloped so badly that when you sat on the loo you did so at an angle, I started playing
roll a coin to see where it fineshed up,it dissapeared at a fast rate into the corner of the shower base.
Apart from that we had a lovely weekend in Eastbourne and have booked again for December for Tinsel and Turkey.
Everything was as we would have expected from a 3 star hotel, and the food was good with a good choice of menu,
The Entertainer Mark was very good with his quizes and music,I actually won on the bingo,that was a first for me.
Room 238
The bedroom was very clean and comfortable and large enough for the two of us
My only complaint was the bathroom, it has been converted to a shower with the smallest sink I
have seen,fitted into a tiny space against a wall with a glass shelf above,The sink would only take about 2inches of water before overflowing, and a tap fitting that would have been more suitable in a mansion,
The floor sloped so badly that when you sat on the loo you did so at an angle, I started playing
roll a coin to see where it fineshed up,it dissapeared at a fast rate into the corner of the shower base.
Apart from that we had a lovely weekend in Eastbourne and have booked again for December for Tinsel and Turkey.
Source: tripadvisor.co.uk
In July 2012, STITCHHELEN said about Burlington Hotel
We have just had 7 days at this hotel. On arrival we were greeted by very good staff and put our car in the car park.The bedroom was on the 4th floor no problem as there were two lifts. It was a large room with comfortable beds and very clean.The bathroom very dated and a shower over a high bath not much water pressure and luke warm water.This was rectified by the third day.The dinning room is very large and luckily we were in a small room off with a table for two, again the staff and service was excellent , the food was good but spoiled by the chefs, the breakfast was under cooked bacon and rubbery eggs and scrambled eggs that looked to have no yokes. It is a problem cooking for so many I appreciated that but to waste so much money on badly cooked meals is silly.The lounges large and clean and comfortable. The entertainment if you like Bingo and quizess then this is the hotel to choose. Three nights we had a singer from outside, not too bad but limited time. Dancing to a CD started approx 10.30pm too late.Again I must praise all the staff as nothing was too much trouble for them, a little hiccough with house keeping staff that I hope will be put right when they read the comments paper.Will we go with Shearings again ? I dont think so.
Source: tripadvisor.co.uk
In July 2012, PatMoseley said about Burlington Hotel
My sister and I took our 83 year old mother to the Burlington in Eastbourne and had a very enjoyable holiday. Our sea view room was great and the location of the hotel was superb. The staff were lovely especially our waitress Eva, she was so pleasant and courteous, nothing was too much trouble and she was always smiling. Moses who was the dining room manager was a very good example to his staff he did his share of work and didn't leave it to the waiters/waitresses. The food was delicious and always hot and served promptly. The reception and bar staff were also very professional and pleasant. we would go there again and would recommend it
Source: tripadvisor.co.uk
In August 2012, john h said about Burlington Hotel
my wife and i have had many stays at shearings hotels throughout the country, we have noticed cuts every year, this time after two days fruit juice was removed from the starter menu, i asked why and was told it was a company decision, because i complained i was allowed to continue having it for the remainder of the holiday. shearings holidays are not the value for money they once were they are more concerned in grabbing as much money out of customers as possible.
Source: tripadvisor.co.uk
In August 2012, BernadetteReay said about Burlington Hotel
I am staying at the hotel now .as the information about the hotel said free parking when I booked , didn't think we would have a problem . They now charge £5 a night , and when we got to the hotel they had sold all the parking . Fed up of reporting problemas to reception . Hot tap not working . Shower leaks over floor . No towels in the room just old taken . Bin full
Source: tripadvisor.co.uk
In August 2012, yorkshirelass009 said about Burlington Hotel
Stayed at the Hotel in May on a Shearings Coach Holiday I am not including details about my damaged case for which I received no help either from reception or the driver. This has been dealt with by my direct complaint to Customer Care Shearings.
The room 142 was very tired more like a hostel room, no bedspread just a white quilt cover over a pad of some sort. the pillows were the same and as flat. I asked the chambermaid for some thicker pillows but they never arrived.
I took extra clothes hangers and I needed them, as there were not many drawers at all in the room.
Reception just said "most of the rooms have few drawers" and that was that.
I think it depends if you are lucky enough to get a decent room on your opinion of this Hotel.
The bathroom was awful the shower spout just sprayed water everywhere, it was unreachable to alter, and on one evening I had a knock on my door to ask if I had used the shower as the bar had a leak.I was told the bath would be sealed the day after.
The television didn't work I think they were waiting for the digital switch over in June or July
so never bothered replacing it.The only view I had was of the carpark I was very disapointed
with the room and as for telling reception it should be the managers duty to check all rooms are up to scratch and fit for purpose I was glad to get home.
I have stayed in other Shearings Hotels,but this one roomwise was not good.It was my first Shearings Coach Holiday having been with other coach tour companies.
The food was average but enjoyable, restaurant and bar staff excellent,entertainment
adequate but Mark as wonderful as he is needs another day off for variety.
The room 142 was very tired more like a hostel room, no bedspread just a white quilt cover over a pad of some sort. the pillows were the same and as flat. I asked the chambermaid for some thicker pillows but they never arrived.
I took extra clothes hangers and I needed them, as there were not many drawers at all in the room.
Reception just said "most of the rooms have few drawers" and that was that.
I think it depends if you are lucky enough to get a decent room on your opinion of this Hotel.
The bathroom was awful the shower spout just sprayed water everywhere, it was unreachable to alter, and on one evening I had a knock on my door to ask if I had used the shower as the bar had a leak.I was told the bath would be sealed the day after.
The television didn't work I think they were waiting for the digital switch over in June or July
so never bothered replacing it.The only view I had was of the carpark I was very disapointed
with the room and as for telling reception it should be the managers duty to check all rooms are up to scratch and fit for purpose I was glad to get home.
I have stayed in other Shearings Hotels,but this one roomwise was not good.It was my first Shearings Coach Holiday having been with other coach tour companies.
The food was average but enjoyable, restaurant and bar staff excellent,entertainment
adequate but Mark as wonderful as he is needs another day off for variety.
Source: tripadvisor.co.uk
In August 2012, Bridget_Swanson said about Burlington Hotel
Hotel was a good choice, food was excellent, entertainment was fair could have been a little better. Rooms were comfortable and clean, staff very friendly. Overall position of hotel was in a good position for the pier and seafront. If in Eastbourne again I would stay at this hotel again.
Source: tripadvisor.co.uk
In August 2012, Todmordenlass said about Burlington Hotel
I went to the Burlington with some older family members. the hotel is a bit "tatty" in places but my room was fine, clean and functional. Food was good, breakfast selection is excellent. Entertainment was of good quality, bingo is not my thing but we had a good laugh. What made the difference was the helpfulness and patience of the staff - nothing too much trouble. And to be honest we paid next to nothing for a three night break so great value
Source: tripadvisor.co.uk
In August 2012, Susan F said about Burlington Hotel
My Husband and I decided to have a weekend break for his birthday....we chose Eastbourne because it was a resort we had not been to, the room was nice, the food was good, the staff were helpful and friendly and the entertainment was as good as anywhere else. Overall we had a very enjoyable three night stay which was excellent value...we would definitely consider other Shearing hotels.
Source: tripadvisor.co.uk