Local Reviews
In September 2013, sue g said about Burlington Hotel
we were advised to book an updated room with sea view, it was ok, although stain on duvet cover, which was dealt with quickly. staff were very friendly, evening meal was poor, quality of chicken, if you could cut it was tough. next evening fish, or tail of fish, supposed butter sauce, it smelt of margarine. it was a shame the smokers were allowed to clutter main entrance and leave their butts on steps and front of entrance. the location of the hotel is superb and really want it to survive but it really needs some attention to detail.parking was good at the back of hotel. im sure we all want to support these beautiful buildings and keep our english sea side holidays. hopefully things will improve.
Source: tripadvisor.co.uk
In September 2013, Susan K said about Burlington Hotel
My Friend and I have just returned from a three day break to Eastbourne. We stayed in the Burlington Hotel and despite reading rather scathing reports of the hotel can only say that we had a really great time there. The hotel is in an ideal situation near the shops and the pier. Our room had a view of the sea and the shops and was very comfortable and clean, yes the décor was a bit tired but that was nothing. The food was excellent and the menu quite varied, our waitress was very good thanks Megan.
The staff in the hotel very friendly and helpful.
The evenings entertainment was excellent and our thanks go to Mark Snow for all the hard work that he puts in to make them so good.
This trip coinciding with my friends birthday and helped make it a really good one.
We shall definetly be returning and will recommend the Burlington to all our family and friends.
The staff in the hotel very friendly and helpful.
The evenings entertainment was excellent and our thanks go to Mark Snow for all the hard work that he puts in to make them so good.
This trip coinciding with my friends birthday and helped make it a really good one.
We shall definetly be returning and will recommend the Burlington to all our family and friends.
Source: tripadvisor.co.uk
In September 2013, Cruise1234 said about Burlington Hotel
Great location right opposite Pier and the main Bus terminus station! Great if like us you no longer want the hassle of driving but still I are young enough to venture out at heart!!,
Room was basic but clean,food again basic but sufficient for all!
The highlight I have to say was the Friday evening caberet visiting artist Chris Gee he did impressions to suit ALL age groups as we were a mixed aged range group at out table he did Michael Macintyre to Alan Carr to old favourites we loved such as not one but the entire CAST of all our Favorite TV comedy shows like Dads Army/ Fools & Horses/ step toe & Son/ I mean these days who can see they enjoyed a live comedy show that was. NEVER smutty or rude just clever good clean fun for all.
Shearings should offer a Chris Gee week end we would book it!!!!, why he is not a star only god knows
All the hotel guests were still talking about him on Saturday morning breakfast!
Well done Shearings
It's good to offer something DIFFERENT !
Room was basic but clean,food again basic but sufficient for all!
The highlight I have to say was the Friday evening caberet visiting artist Chris Gee he did impressions to suit ALL age groups as we were a mixed aged range group at out table he did Michael Macintyre to Alan Carr to old favourites we loved such as not one but the entire CAST of all our Favorite TV comedy shows like Dads Army/ Fools & Horses/ step toe & Son/ I mean these days who can see they enjoyed a live comedy show that was. NEVER smutty or rude just clever good clean fun for all.
Shearings should offer a Chris Gee week end we would book it!!!!, why he is not a star only god knows
All the hotel guests were still talking about him on Saturday morning breakfast!
Well done Shearings
It's good to offer something DIFFERENT !
Source: tripadvisor.co.uk
In September 2013, disie2013 said about Burlington Hotel
Just had a great weekend at the Burlington Hotel. It was very good, the room, the food, and entertainment were faultless. We found all the staff all friendly and helpful.The entertainment fom Paul Snow was so good,he had us in stiches, and his singing was amazing.
Source: tripadvisor.co.uk
In October 2013, Oldhamhappytraveller said about Burlington Hotel
My husband and I have just returned home a week staying at the Bay Burlington Hotel, Eastbourne. Our twin bedded room was No. 203 overlooking the pier. Although the room was a little dated it was very spacious and spotlessly clean along with the bathroom,thanks to a very efficient maid. Plenty of tea and coffee available replenished each day. The beds were very comfortable, the room was warm and hot water was available all day and evening. The shower over the bath very efficient. The food was excellent. Plenty of variety for breakfast and the evening meal, they cater very well for vegetarians also. The food was served hot by very pleasant and efficient staff. All the staff in this hotel from receptionists, bar and catering staff and cleaners were very pleasant, nothing was too much trouble for them . There were only two lifts but very efficient. jWe enjoyed our evenings spent in the concert room with various outside artistes coming in to entertain us each evening. We particularly enjoyed Chris Gee who impersonated many people; past and present. We also enjoyed Mark Snow the entertainments manager who helped keep the show going. We went down with Shearing's Coaches driven down by Tony (two teds) Walker, an excellent driver with a massive personality. very helpful and knowledgeable especially on our two complimentary trips. I mustn't forget the other two drivers, Kevin and David who were also helpful and pleasant (all Shearing's drivers must be hand picked for their personality). We wouldn't hesitate to recommend a Shearing's holiday staying at the Bay Burlington Hotel. thanks to all.
Source: tripadvisor.co.uk
In October 2013, michael h said about Burlington Hotel
4 days / 3 nights BB & EM with National Holidays from the North East, on arrival we were greeted on the bus and the meal times confirmed , room allocation was quick, we had a sea view twin room on 1st floor room 106 massive room with great view of the sea and pier just across the road. The room was ok decor wise, but needs a little touch up, loads of hot water, meals ok and the service very good, some guests were a bit impatient as to getting their meals served quickly but didn't think to allow for the fact some of the waiters were still training as stated on their name tags , one guest sort out the head waiter to express his dissatisfaction to the time waiting when the lad was trying his best, Some people have no consideration. As stated Mark head of Entertainment works his socks off doing the Bingo, Quiz, Dancing and always had time to chat to the guests. bar prices are a bit expensive but we are used to Wetherspoons competive prices but it didn't stop us having a few and we were normally the last couple out of the bar, my only criticism was the inconsiderate guests who decided to smoke at the entrance to the Hotel not even bothering to go down the couple of steps to stand to the left or right of the hotel main entrance even though it had a big sign NO Smoking .My partner smokes but she always moved well away to the side or even went to the corner of the road opposite Harry Ramsdens. All in all a nice hotel with very friendly competent staff.
Source: tripadvisor.co.uk
In October 2013, denise384 said about Burlington Hotel
We used this hotel as a base for three nights to meet up with friends who live in Eastbourne at a very reasonable price, travelling with National Holidays.
First impressions thIs hotel would have been very grand in its day and still very nice. The bar area is lovely and the bar staff very efficient and friendly, which accounts for all the staff.
Our room was nice, a little tired but extremely clean and the housekeeping was excellent.
The restaurant was lovely and again all the staff efficient and extremely pleasant. The food was of a good standard and the best I have encountered in a hotel of this category in the United Kingdom, a good chef. We are well travelled and stay in four and five star hotels around the world.
If in the area again, I would have/no hesitation in staying here again.
First impressions thIs hotel would have been very grand in its day and still very nice. The bar area is lovely and the bar staff very efficient and friendly, which accounts for all the staff.
Our room was nice, a little tired but extremely clean and the housekeeping was excellent.
The restaurant was lovely and again all the staff efficient and extremely pleasant. The food was of a good standard and the best I have encountered in a hotel of this category in the United Kingdom, a good chef. We are well travelled and stay in four and five star hotels around the world.
If in the area again, I would have/no hesitation in staying here again.
Source: tripadvisor.co.uk
In October 2013, Geoff S said about Burlington Hotel
Wife (79) and self (83) stayed at the Burlington from 11 to 14 October 2013, we like Eastbourne and chose the Bay Hotel's Burlington for its position, price and reputation. Our receptiuon was excellent, seafront twin room (I had upgraded from Standard to Superior room and sea-facing, at extra cost, but still good value. Room well-equipped and bathroom very new. Both wanted a shower after our car journey but could not regulate water temperature. Cold day and the radiator would not get hot. Switched on the new TV which ahd Freeview but BBC 1 & 2 both cut out after a few seonds. Rang reception to report all this and was told that maintenance would look after problems.No reaction after a few hours so rang reception again- they arrived with a portable oil-filled heater and the room warmed up. Saturday we returned from shopping at mid-day, Radiator fixed, room warm. Problerm with water and TV remained. Rang reception who said that maintenance had it in hand and would fix it, I queried when and was told 'As soon as possible' I insisted on some action and maintenance arrived soon after - demonsatrated that the LH tap was for water and RH device (matched the tap!) was a thermostat, 'by law' but the symbol was out of sight underneath. Told me that the radiator had needed the lockshield valve opening and needed bleeding. Showed me that the TV needed an analogue signal and the Freeview needed Digital - both available fron 'Source' on the remote. Now, apart from a terrible draught (wind in the south) from one sash window which had onlya weight cord on one side and closed lopsided, all was working! My main grouse is that none of the foregoing problems would have needed intervention if simple instructions had been left in the room, or advice beenn forthcoming from reception when i complained. I had read all the information in the room folder. My lkast complaint was that when I asked about Wi-Fi at reception, I was told only on the ground floor ans that I had to set up 'Cloud' on my iPad - fortunately a boffin was available at reception who got me logged on; again, no information in the room.I accept thet the majority of guests are aged but wee are not morons and can read (if instructiuoins are available), Facilities are there to be used, not complained about!
In spite of my moans, the meals are first-class and our waiter Bruno really brightened our days. Apart from being poorly trained./advised, staff are excellent.
Would I stay again? We will probably try someoither chain.
In spite of my moans, the meals are first-class and our waiter Bruno really brightened our days. Apart from being poorly trained./advised, staff are excellent.
Would I stay again? We will probably try someoither chain.
Source: tripadvisor.co.uk
In October 2013, Allan S said about Burlington Hotel
A cheap 3-night weekend away where we got what we paid for. Hotel right on the sea front near the pier, traffic noise acceptable. Room large, clean and reasonably comfortable with sufficient furniture but poor TV [didn't bother me but wife less happy]. Breakfast ok, dinner was set meal and very school dinnerish but then we only paid £37 per night per person D,B & B so couldn't expect much more. There was evening entertainment i.e bingo and "cabaret" every night which we didn't go to. Staff cheerful and friendly but needed more table waiters as they were rushed off their feet at meal times as everybody came to dinner at 6.30pm! Location made the hotel easy to access the long, flat promenade walk to the cliffs near Beachy Head and access to shopping in the town centre. Bus stop on opposite side of the road by the pier.
Source: tripadvisor.co.uk
In October 2013, 52saint said about Burlington Hotel
Four of us had very pleasant stay food was thebest we have had at a shearings hotel served by pleasant waitress bedrooms need painting and new carpets wallace arnold carpets are well passed best we enjoyed entertainment and all agreed it was very good value thankyou for a lovely stay we hope to return
Source: tripadvisor.co.uk