Local Reviews
In July 2015, Leavin1 said about Burlington Hotel
Stayed last weekend. Although the hotel is old and needs a bit of updating we enjoyed ourselves. The staff were very friendly and extremely helpful. The entertainment was good especially Mark the entertainment manager and as we hadn't expected any was a nice surprise.
The hotel overlooks the sea and the pier, but we couldn't get a sea view room as the hotel was full and that was a shame.
The food was good and our waiter George was very friendly and helpful.
The only downside was the lifts which were very claustrophobic and small.
Overall a good weekend.
The hotel overlooks the sea and the pier, but we couldn't get a sea view room as the hotel was full and that was a shame.
The food was good and our waiter George was very friendly and helpful.
The only downside was the lifts which were very claustrophobic and small.
Overall a good weekend.
Source: tripadvisor.co.uk
In July 2015, ann t said about Burlington Hotel
Stayed with my friend on a 8 day shearing's break .On arrival at hotel check in was quite quick and cases were brought up to our rooms, again we didn't wait too long.We paid for refurbished room and was on the 3rd floor worth the extra money lovely clean room/bathroom had new shower and a bath and flat screen TV with a good choice of channels view overlooked back of hotel but didn't worry us as didn't spend much time in the room. Only downside was that room was really hot and we only had one pillow each we contacted reception and the lady on duty at the time provided extra pillows and a Fan for the room which we really appreciated. Our cleaner called Anna also deserves a mention she was lovely and thoroughly cleaned our room each day. The food in the restaurant was okay but not up to usual shearing's standards vegetables were not always drained properly and some meals quite bland compared to other hotels and was also informed no fresh fruit available although the waiting staff worked hard to serve everyone as quickly as they could. The bar staff were friendly and did not keep people waiting. The entertainment was okay but could have been better some acts were not on for very long The hotel generally is looking tired but was clean and lovely being on the sea front .
Source: tripadvisor.co.uk
In August 2015, CocoGrimsby said about Burlington Hotel
Best hotel for location but everything else lets it down. The hotel is very stuffy with no circulation of fresh air.
The room was reasonable and fairly big but very odd
The old fashioned small tv was on a stand on the floor at the bottom of the bed so we could only see the top 4inches of the screen. The room would benefit by having the wardrobe moved to the opposite corner then the tv could be seen properly. We paid extra for a sea view and were allocated room 412 on the top floor. The veiw was lovely but I think it is a bit of a cheek charging per person for the view after all we were both looking out of the same window
We were unfortunate enough to get the room that had the bathroom with the hot water tap in the sink not working at all
We had to get hotwater from the bath tap and put it in the sink with the kettle. This tap has not worked for ages as I remember a review on here stating this fact months ago. The cleaners cannot have cleaned the sink properly without hot water. Why dont they report it
On the plus side the bed was clean and comfy. The bath was clean and had hotwater and the shower was very good.
The dining room was awful
The worst we have experienced with Shearings. The bacon was always dried up and overcooked. No fresh fruit available at breakfast unlike all the other Shearings hotels. The food was poorly cooked and there was only ever 2 little pats of butter per table and you had to ask for sauces. The crockery was disgusting and I think if a visitor from the area health went there the dining room would be closed down. There was food stuck to the crockry and cutlery as it had not been rinsed properly. On the last morning we went down early for breakfast as told by the driver and had to wait 20 min to be served. When Our tea arrived it was luke warm so we left it
This is the worst experience we have had with Shearings and I must admit it has put us off
We do not usually complain because we believe that you get what you pay for but we do expect hot water and clean cups plates and cutlery. We would not reccomend this hotel and it has spoilt our memories of Eastbourne. Wish we had returned to the Majestic.
The room was reasonable and fairly big but very odd
The old fashioned small tv was on a stand on the floor at the bottom of the bed so we could only see the top 4inches of the screen. The room would benefit by having the wardrobe moved to the opposite corner then the tv could be seen properly. We paid extra for a sea view and were allocated room 412 on the top floor. The veiw was lovely but I think it is a bit of a cheek charging per person for the view after all we were both looking out of the same window
We were unfortunate enough to get the room that had the bathroom with the hot water tap in the sink not working at all
We had to get hotwater from the bath tap and put it in the sink with the kettle. This tap has not worked for ages as I remember a review on here stating this fact months ago. The cleaners cannot have cleaned the sink properly without hot water. Why dont they report it
On the plus side the bed was clean and comfy. The bath was clean and had hotwater and the shower was very good.
The dining room was awful
The worst we have experienced with Shearings. The bacon was always dried up and overcooked. No fresh fruit available at breakfast unlike all the other Shearings hotels. The food was poorly cooked and there was only ever 2 little pats of butter per table and you had to ask for sauces. The crockery was disgusting and I think if a visitor from the area health went there the dining room would be closed down. There was food stuck to the crockry and cutlery as it had not been rinsed properly. On the last morning we went down early for breakfast as told by the driver and had to wait 20 min to be served. When Our tea arrived it was luke warm so we left it
This is the worst experience we have had with Shearings and I must admit it has put us off
We do not usually complain because we believe that you get what you pay for but we do expect hot water and clean cups plates and cutlery. We would not reccomend this hotel and it has spoilt our memories of Eastbourne. Wish we had returned to the Majestic.
Source: tripadvisor.co.uk
In August 2015, Barrie W said about Burlington Hotel
Went on a 5 day break with Shearings to this hotel on 27th july.We had a standard room at the rear of the hotel which was quite adequate with a flat screen tv,a very comfortable bed and tea and coffee making facilities.The only downside was the bathroom which needs updating.We asked for extra pillows which were delivered to our room promptly.The room was spotlessly clean.We found the food to our liking with choices and couldnt fault the portions.The dining room staff were very efficient.All in all good value for money.
Source: tripadvisor.co.uk
In August 2015, seaviewrequired said about Burlington Hotel
PROS> Room nice and big [standard plus 421] good seaview ,spotlessly clean but basic small flat screen T.V. .Position of hotel great ,Mark entertainment manager very good worked hard to entertain everyone. Food average and reasonable for price.
CONS> No air con in public areas made it extremely hot and stuffy.Reception staff coarse and abrupt .But main problem was our waitress miserable and totally unable to get our order correct any of the 5 days we there. We repeatly had ask for water and on some nights did not get it. p.s Shearing need to review some of there trips went to Bexehill for afternoon excursion very dull dull and boring....
CONS> No air con in public areas made it extremely hot and stuffy.Reception staff coarse and abrupt .But main problem was our waitress miserable and totally unable to get our order correct any of the 5 days we there. We repeatly had ask for water and on some nights did not get it. p.s Shearing need to review some of there trips went to Bexehill for afternoon excursion very dull dull and boring....
Source: tripadvisor.co.uk
In August 2015, JohnsM539 said about Burlington Hotel
Chosen as looked like a good option for a break with my father who is in his late 80s. Excellent location on seafront - very close to pier and bandstand. Rooms clean and well decorated (booked standard plus room). Food fairly plain but suitable for majority of guests age group and plenty of choices. Dining room staff very helpful in arranging gluten free options for my father. Evening entertainment not to my taste but seemed to be enjoyed by most guests. Only problem in hotel was the lifts - only 2 for large hotel and 1 can only comfortably carry 2 people so lots of queues at mealtimes and when coach party's arrive. Overall a good value hotel in a good location.
Source: tripadvisor.co.uk
In August 2015, Covkids68 said about Burlington Hotel
This hotel may be a little dated, but it didn't stop us having a good time here. We found the staff pleasant and efficient. The food was very good. My friend loved the sweet and sour chicken. There is a choice of starter, mains and desserts for dinner. However as a starter, sometimes I would have preferred orange juice. Regarding the entertainment, Mark works very hard to keep everyone happy (his laugh is very infectious!). There are games of bingo and quizzes as well as music and comedy. Our rooms were on 3rd floor served by two lifts, one being tiny and a little claustrophobic. Some air conditioning would help in public areas though. All in all this is a very good hotel and we would and probably stay again.
Source: tripadvisor.co.uk
In August 2015, Sheila G said about Burlington Hotel
We went to Burlington hotel for our 2nd eight day break this year. We have been to Eastbourne before and liked the resort and area. We previously stayed at the majestic hotel and we were not impressed at all so settled for the Burlington hotel. All in all a great improvement on the majestic, hotel very nice in a great location right on the sea front close to pier, gardens and bandstand. The room was good more than Adaquate in size and decor and cleanliness good. Bathroom a good size with bath and shower over bath, plenty hot water. Towels changed as you needed and room kept very clean. The entertainment was fine, a little better than some shearings hotels, mark was good he's the host and tried to please all guests, bingo, quiz as usual and a good range of music for dancing most nights. The whole staff right through the hotel were pleasant and very accommodating no complaints there at all. The only downside at this hotel is the food!!! Not of a good standard compared to other hotels, the salads were shocking! A large portions of salad leaves two slices of tomato and cucumber a spoonful of coleslaw and a mound of grated cheese or tuna!! No condiments to add to your salad, oil or mayonnaise or salad cream none at all on request, don't go near the brochettes, a slice of French stick covered in tinned tomatoes, and small piece of pepper, disgusting uneadible, and the braised steak!!! We joked with our fellow diners it looked like horse meat perhaps red rum or arkle!! We had to laugh!!!! Other than our dining experience every thing was really enjoyable, we will return in the future but hope that the food improves before then.
Source: tripadvisor.co.uk
In August 2015, Miss3spires said about Burlington Hotel
Spent 4 nights in a wonderful room (406) with a fabulous sea view, it was spacious, very clean and well maintained. The staff could not have been more helpful and special praise must go to the restaurant for opening early for us, so that we could eat before going to the theatre.
Source: tripadvisor.co.uk
In August 2015, Fay M said about Burlington Hotel
Had my birthday down Eastbourne and I really enjoyed it the hotel was lovely food was excellent and so was the entertainment the view from my window was amazing could see the beach and the pier would definitely visit here again.
Source: tripadvisor.co.uk