Local Reviews
In July 2016, HazelG51 said about Burlington Hotel
Visited in July with my Mom and Dad. We stayed there mainly for the location, which is second to none. The hotel caters mainly for the older clientele so was suprised to discover there was no disabled access to the main front door into the hotel, I thought all buildings had to provide full access for the disabled. To access the hotel with a wheelchair you had to go through the restaurant and out through an emergency exit door which gave access to the front of the building. The lifts in the building were also inadequate for the overall size of the hotel. My room was supposed to have a shower but it didn't work. The holiday was good but could have been improved due to the accessability in to the hotel and up to the rooms.
Source: tripadvisor.co.uk
In July 2016, Brian M said about Burlington Hotel
Stayed here before - Hotel is in need of some refurb but the rooms are pleasant, food good and staff excellent. On the front so very good for elderly folk as the prom is easily accessible - Part of the Bay group so a lot of Shearing coaches coming and going
Source: tripadvisor.co.uk
In July 2016, junedomNewForest_UK said about Burlington Hotel
Just spent a pleasant few days in Eastbourne with friends in the Burlington hotel. The food is good value and the staff very pleasant and helpful. The actual hotel is very run down and the corridors and doors need a good clean. We had renovated rooms but fixtures were already needing attention. There was also a problem with the heating which turned itself on in the heat of summer and the whole hotel was unbearably hot.
The entertainment was ok, but the exceptional comedian/pianist Ray Campbell was the highlight.
The entertainment was ok, but the exceptional comedian/pianist Ray Campbell was the highlight.
Source: tripadvisor.co.uk
In July 2016, Elliott07 said about Burlington Hotel
Went with Shearings for a 5 day stay at the Burlington, our first ever visit to Eastbourne. Our room, 334, was a good size and very clean. The room did face an alleyway at the back of buildings, and my only gripe was that the seagulls started at the crack of dawn looking for food from the wheelie bins!!. (Having read previous reviews, all the guests would appear to have had a sea view, apart from us!). Good hot food and all the staff were very pleasant and helpful. Enjoyed the entertainment and Mark did a great job, we even had a couple of wins on the Bingo. Enjoyed Eastbourne very much and would definitely stay at the Burlington again.
Source: tripadvisor.co.uk
In August 2016, jayandmarts said about Burlington Hotel
We have just returned from a 5 day break at this hotel. It was our first coach trip holiday and a first to Eastbourne. Our booking was made based on hotel location, value for money and evening entertainment. All of these were great but the exceptionally friendly staff made this a very memorable holiday. Our waitress, Ivana was faultless, the bar staff were friendly and recognised customers very quickly, but for us the standout team member was Mark. His evening entertainment was hugely enjoyable and would be a factor in us making a future visit. Thankyou all.
Source: tripadvisor.co.uk
In August 2016, annebucknell26 said about Burlington Hotel
We stayed at the Burlington last weekend and had enjoyable weekend. Very nice location, stayed at the Burlington 8 years ago but not such good experience. Only comment I would make is staff and food excellent but when are Shearings going to update and refurbish the hotel? The condition of it has been like this for many man years. Such a shame as they have certainly got it right with staff and food but condition of hotel is now quite embarrassing. The sister hotel (Majestic) in Eastbourne has scaffolding up as we speak so no doubt they are being upgraded.
I would like a comment please from Shearings re possible refurbishment programme.
Anne - Reading
I would like a comment please from Shearings re possible refurbishment programme.
Anne - Reading
Source: tripadvisor.co.uk
In August 2016, janet c said about Burlington Hotel
Large busy Victorian hotel used by Shearings for coach holidays. Nicely decorated, with co-ordinated curtains and bed spreads, We had some problems as there was no cold water in the shower so the next day we were moved to a lovely room with a sea view. We had to move after three nights as the room had been pre-booked so ended up in a room with a view of the car park and the fire escape - which was much quieter as the sea view rooms are on a busy road.. The staff were helpful and moved our luggage each time but it did seem as if we spent a lot of time packing and unpacking. The entertainment was aimed at the elderly clientele, and bingo seemed to be the high spot of the evening. There was plenty of choice of food which was always acceptable, and waiters tried hard to serve the large number of tables. They were always cheerful and pleasant. Water served at dinner was usually tepid, never cold.. Coffee and tea at breakfast was always pored into a mug at your table and I would have preferred it served in a pot. This was a very reasonably priced hotel, with pleasant helpful staff, who did their best in spite of problems.
Source: tripadvisor.co.uk
In August 2016, bchergui17 said about Burlington Hotel
We have just returned from a long weekend at this hotel and we were on a Shearings coach break. The hotel was friendly and we had a nice big room though sadly not with a sea view which I should imagine would be wonderful given the close proximity to the sea. The food was good, particularly the breakfast which was buffet style. Maybe the lifts are dated and small but in such an old building I can see how this is unavoidable. The room was beautifully cleaned each day but as minor point..the maid knocking the door before 8 am was a pain....maybe a Do Not Disturb sign could be available in the rooms. All in all though we were very pleased with the hotel and had an enjoyable stay.
Source: tripadvisor.co.uk
In August 2016, 123anita123 said about Burlington Hotel
A week here with Shearings ,with my husband who uses a stick ..so Ordered a scooter for hired though Shearings . The hotel in a good location at sea front and close to shops
.A couple of steps to enter but scooter and wheelchairs go though to the dinning room ( you ring the bell ). SCOOTER AND WHEELCHAIR have they own room were you can charge them to on ground floor !!
Hotel needs painting in places ..as looks tired .
We had a standard plus room which was a good size and clean and conformable.. nicely done . (With a step in shower, so hard to find)
ROOM was clean and done as we got back from breakfast THANKS TO TANYA ..!
Food was good hot and with choices to suit most taste . staff and service was good !! WE were given the table the furthers away from the door , so Yvonne from reception sort it for us ,, without fuss and with a smile .
Thanks to all from the hotel for a great holiday and to Kevin our driver .. well done !
.A couple of steps to enter but scooter and wheelchairs go though to the dinning room ( you ring the bell ). SCOOTER AND WHEELCHAIR have they own room were you can charge them to on ground floor !!
Hotel needs painting in places ..as looks tired .
We had a standard plus room which was a good size and clean and conformable.. nicely done . (With a step in shower, so hard to find)
ROOM was clean and done as we got back from breakfast THANKS TO TANYA ..!
Food was good hot and with choices to suit most taste . staff and service was good !! WE were given the table the furthers away from the door , so Yvonne from reception sort it for us ,, without fuss and with a smile .
Thanks to all from the hotel for a great holiday and to Kevin our driver .. well done !
Source: tripadvisor.co.uk
In August 2016, glenthedragon said about Burlington Hotel
Shearings coach holiday to the Burlington hotel in Eastbourne,very clean hotel,the food was delicious and a varied menu, our room was very spacious and comfortable. We upgraded to a sea view room which I highly recommend.
Source: tripadvisor.co.uk