Local Reviews
In March 2017, StaffsLass66 said about Burlington Hotel
Just returned from a long Weekend Break organised by Shearings. Shearings were from start to finish outstanding.
My review is for The Bay Burlington Hotel, a Beautiful Old Building set in an Idylic position in Eastbourne.
Yes is some areas there are signs of shabbiness. But it is Clean.Bed Linen and Towels were just fine.The Hotel is very Busy so it is obvious that wear and tear will occur.. I do have a few gripes. We upgraded to a room with a view overlooking the Pier and Gardens.,lovely..... But please there is room for a Chair in the Bathroom to avoid the Balancing on one leg syndrome I am past my tender years so there is a risk of falling.There is no place to put toiletries apart from the floor. It is obvious the lifts are inadequate for the amount of Clients,many people in wheelchairs or using walking Aids...The Hotel everywhere was unpleasantly hot.Entertainment was good.
Food..... I personally found a very hit and miss in quality. I returned two main courses from Evening Dinner. Burnt Lasagne, and inedible Mushroom Stroganoff ( the latter was quite dreadful)... There was much confusion,first courses wrong orders delivered to table. Chaotic ! ..Breakfast was like bun Fight......This was brought to the attention of Restaurant Manager..who did not apologise or rectify, he just disappeared....
I do think the Food was the most dissapointing feature of the Weekend.. Quality not quantity is what counts. The Food Failed this...... Eastbourne is a lovely Resort.. I will return but not sure if it would be to The Burlington.
My review is for The Bay Burlington Hotel, a Beautiful Old Building set in an Idylic position in Eastbourne.
Yes is some areas there are signs of shabbiness. But it is Clean.Bed Linen and Towels were just fine.The Hotel is very Busy so it is obvious that wear and tear will occur.. I do have a few gripes. We upgraded to a room with a view overlooking the Pier and Gardens.,lovely..... But please there is room for a Chair in the Bathroom to avoid the Balancing on one leg syndrome I am past my tender years so there is a risk of falling.There is no place to put toiletries apart from the floor. It is obvious the lifts are inadequate for the amount of Clients,many people in wheelchairs or using walking Aids...The Hotel everywhere was unpleasantly hot.Entertainment was good.
Food..... I personally found a very hit and miss in quality. I returned two main courses from Evening Dinner. Burnt Lasagne, and inedible Mushroom Stroganoff ( the latter was quite dreadful)... There was much confusion,first courses wrong orders delivered to table. Chaotic ! ..Breakfast was like bun Fight......This was brought to the attention of Restaurant Manager..who did not apologise or rectify, he just disappeared....
I do think the Food was the most dissapointing feature of the Weekend.. Quality not quantity is what counts. The Food Failed this...... Eastbourne is a lovely Resort.. I will return but not sure if it would be to The Burlington.
Source: tripadvisor.co.uk
In March 2017, myra b said about Burlington Hotel
This was my sister and I's fourth stay in a Bay hotel and the Burlington did not disappoint. Brilliant location on prom by pier and a few steps away from main shopping centre. Our room at the rear had a view of the South Downs and an unusual bathroom accessed by a few steps down. Good comfy bed, good linen, hot (very, very) hot water. Half board three course meals as ever, always consistently very good. The four free drinks each on the Saturday night were a bonus. Staff very friendly and helpful. The only criticism was there was not a 'quiet' lounge to sit in other than the few seats in the sunlounge. Main ballroom had bingo, then a quiz then the entertainment at 9.30pm, it was a little too brightly lit and noisy for our taste. All in all a Bay Hotel is still brilliant value and we will book again.
Source: tripadvisor.co.uk
In March 2017, Ronoli said about Burlington Hotel
Very nice room over looking the sea,Our room was kept spotless by a very polite
house keeper.food was very good,100 yards from the pier. 10 minutes from the town center .
entertainment was very good
We will be going again.
thanks to all the staff
house keeper.food was very good,100 yards from the pier. 10 minutes from the town center .
entertainment was very good
We will be going again.
thanks to all the staff
Source: tripadvisor.co.uk
In March 2017, sawman2014 said about Burlington Hotel
Just returned from mid week break with Shearings at the Burlington.Hotel was good had room on the 4th floor with sea views(worth the extra) .Food in the restaurant was good had chefs special on 3 nights you had your own table which was handy.The staff where very good and helpful entertainment was ok the chap on Thursday on the piano was great .A special mention to our driver Peter he was great from start to finish with is good knowledge of the area 10 out of 10 for him .Would go again on this break
Source: tripadvisor.co.uk
In March 2017, Elaine M said about Burlington Hotel
We've just returned from a thoroughly enjoyable break with Shearings at this hotel.The location is great,overlooking the pier & not too far from shopping centre.We upgraded to a sea view refurbished room(303) & it was lovely,it had a big bathroom with bath & shower.The beds were very comfy & the furnishings really good.The view was wonderful overlooking the pier & beach.The dining room was pleasant & the staff very helpful,the food was adequate always given a choice & served hot.The reception staff were helpful & polite as were the bar staff & the entertainment was enjoyable.Their are areas of the hotel that need an upgrade but nothing drastic.We would definitely recommend this hotel.
Source: tripadvisor.co.uk
In March 2017, PhilBurnett said about Burlington Hotel
Just returned from a 5 day break with National Holidays at the Burlington. The hotel is an imposing looking building in a prime position almost opposite the pier. We booked a seafront room (319) and were pleasantly surprised with the room size and storage choices. The bathroom was also roomy with a good walk-in shower. Access to rooms is via 2 lifts, one of which is tiny. As this is a Victorian building the steps are rather steep and winding..
The restaurant is massive with very efficient staff of all nationalities. Our waitress was Polish and a gem. Food was well cooked and plentyfull with good choices ,Breakfast was self service and could not be bettered.
Evening entertainment was hit and miss with Mark the camp compere doing everything to keep the punters happy (mostly successfully) . Bar prices were a little steep if you were not on a voucher deal.
All staff from reception to cleaners were very friendly and helpful and were a credit to the hotel.
With a more varied entertainment an extra star would have been given but all in all the Burlington was a good choice.
The restaurant is massive with very efficient staff of all nationalities. Our waitress was Polish and a gem. Food was well cooked and plentyfull with good choices ,Breakfast was self service and could not be bettered.
Evening entertainment was hit and miss with Mark the camp compere doing everything to keep the punters happy (mostly successfully) . Bar prices were a little steep if you were not on a voucher deal.
All staff from reception to cleaners were very friendly and helpful and were a credit to the hotel.
With a more varied entertainment an extra star would have been given but all in all the Burlington was a good choice.
Source: tripadvisor.co.uk
In March 2017, Eleanor B said about Burlington Hotel
Just back from mid week break at this hotel booked a sea view room and because of the single glazing and wind had to move rooms were offered choice of three other rooms one also on sea front and just as bad one a double we booked a twin and the other was warm unfortunately overlooked a flat roof with decaying birds on it thread bare carpets not what we wanted when we booked but staff are amazing and very helpful
Source: tripadvisor.co.uk
In March 2017, DTURNER300 said about Burlington Hotel
The setting on the seafront was the highlight for me. The hotel is fine and the rooms are actually large, spacious, and fairly modern. The breakfast was ok although I was a little annoyed at being seated so far from everyone else. This hotel seemed to cater for an older crowd on this weekend but overall it was pleasant enough.
Source: tripadvisor.co.uk
In April 2017, suet19592016 said about Burlington Hotel
This hotel is in a great location some tired areas corridors and toilets need upgrading room was a good size food very good I had a problem with the shower as I couldn't regulate the temperature so found washing my hair difficult. also we had a letter to be vigilant regards security but got home one day and door was unlocked so not happy about that.
Source: tripadvisor.co.uk
In April 2017, Yorkshirestar said about Burlington Hotel
We travelled here with Shearings for a 5 day break in February. Although we got off to a bad start - we were offered a room which should not have been offered to anyone due to its condition - the staff were great and dealt with the problem very efficiently. We were given a room with a lovely view of the sea. We were able to watch the sunrise and sunset from the comfort of our room. The food was good, the entertainment was O.K.
Once the rooms in need of upgrading and refurbishment are completed this will be a decent hotel.
Overall the trip was fine.
Once the rooms in need of upgrading and refurbishment are completed this will be a decent hotel.
Overall the trip was fine.
Source: tripadvisor.co.uk