Local Reviews
In August 2018, Stanley C said about Burlington Hotel
we stayed here as part of our coach tour holiday,, we found the staff very helpful and friendly the hotel is spotlessly clean as was our room also the food is excellent, outside the hotel are the carpet gardens with their wonderful display of flowers and also the pier with the usual entertainments and a café at the end
Source: tripadvisor.co.uk
In August 2018, wiggy360 said about Burlington Hotel
fantastic hotel just across the road from the beach and pier and the town is just around corner .food was fantastic .the staff will do anything to make your stay pleasant . the hotel is clean the room we had 109 was first class we would stay hear again we stayed from 20/08/20018
Source: tripadvisor.co.uk
In August 2018, Pat P said about Burlington Hotel
This hotel is in a brilliant location staff very friendly . Our room was excellent with a great sea view . Amazing value . I am a regular visitor to Eastbourne and stay at the Burlington Hotel often.i highly reccoment this hotel
Source: tripadvisor.co.uk
In August 2018, Tony36 said about Burlington Hotel
Why do we keep on coming back year after year, often twice.
Because :
1) All the staff we meet are always, pleasant, polite and helpful.
2) Almost all the rooms have now been refurbished. It's been a long, hard road but the winning post is now in sight. Compared to 10 years ago it's a whole new world.
3) You can now get free wifi in the bedrooms, not just downstairs.
4) The quality of entertainment is of a high standard every night of the week.
5) Unless you wish to 'eat for England', the portion sizes are perfectly adequate, and the menu is quite extensive. We particularly often enjoy the chef's specials.
6) If you want to watch your flat screen TV, reception on all channels is perfect.
7) Out of the hundreds who stay each week, inevitably you will always get the odd moaner.
We just ignore them!
Because :
1) All the staff we meet are always, pleasant, polite and helpful.
2) Almost all the rooms have now been refurbished. It's been a long, hard road but the winning post is now in sight. Compared to 10 years ago it's a whole new world.
3) You can now get free wifi in the bedrooms, not just downstairs.
4) The quality of entertainment is of a high standard every night of the week.
5) Unless you wish to 'eat for England', the portion sizes are perfectly adequate, and the menu is quite extensive. We particularly often enjoy the chef's specials.
6) If you want to watch your flat screen TV, reception on all channels is perfect.
7) Out of the hundreds who stay each week, inevitably you will always get the odd moaner.
We just ignore them!
Source: tripadvisor.co.uk
In August 2018, P_Tyke said about Burlington Hotel
My mother and I stayed at this hotel in the middle of August. It was my first visit, but my mother had visited a couple of times. We had a large sea view room on the first floor which was kept spotlessly clean. We found all of the staff very friendly and helpful. There was a decent choice at meal times and the portions were just the right size. There are two sittings for dinner, we ate at the later time which seemed to be quieter. My mother was disappointed to be served her breakfast tea in a mug rather than cup and saucer! we would also liked to have a jug of water on the table at dinner rather than having to fetch it from the water station. I chose this hotel because of its location on the seafront, close to the town centre and because it had its own carpark. The front of the hotel (conservatory?) looked as though it had seen better days and requires some attention, which is a shame as it is pleasant sitting there with a coffee.
Source: tripadvisor.co.uk
In September 2018, christine j said about Burlington Hotel
Went on cooch holiday nice staff and dining room staff especially nice Adam potentially but the waiting was terrible waiting such a long time between courses hotel shabby but rooms were clean but if you can't stand heat don't book this hotel because you will be uncomfortable all the time no pleasureviews in watching entertainment or even eating cause it like been in a sauna would not return simply because of the slow service but manly cause of the heat
Source: tripadvisor.co.uk
In September 2018, ruthie523 said about Burlington Hotel
We have returned from the Burlington after a fantastic Bank Holiday Weekend. Comfortable, clean room. Service with a smile from Maria at breakfast & dinner. Food good. So, pleased to see Mark Snow, the excellent entertainer back (we missed him on our last visit) His rendition of 'Leaning on a Lamp Post' was better than Matt Lucas in 'Me & My Girl' - his wit and charm enhance the evening. Yes, the décor is in need of some TLC but this doesn't deter from the old fashioned charm of this grand hotel. Whilst visiting Eastbourne a visit to the Bandstand for an open air concert was the icing on the cake. We have booked again - thank you to all at Burlington.
Source: tripadvisor.co.uk
In September 2018, 20cal58 said about Burlington Hotel
Recently visited this hotel on a Shearings holiday......Over the years have been to 15 Bay Hotels (this year alone Llandudno, Oban and Great Yarmouth) and sadly have to say that this is the worst Bay Hotel I have stayed in. Let's start with the positives......the hotel is in a brilliant position right on the seafront and virtually opposite the pier. It is also an easy walk right into the town and in a good position to get buses to Brighton or Hastings. On entering the hotel the lounge/bar area is well decorated although the conservatory area by the dining room could do with a bit of TLC. Wi-Fi is available throughout the hotel and not just in the public places which was good too. Now the negatives.....our room was "Standard Plus" (whatever that may mean!!!).....have certainly stayed in better rooms that were "just Standard". When we arrived on Monday we were told that there were 2 sittings for dinner (6.15 & 7.15)......maye would be better to have 3 sittings of 6.15, 6.45 & 7.15 as personally I prefer to eat at 6.45/7pm. However we chose 7.15. The first night was chaos and we were finally seated at 7.30 and got our starters by 7.40. You have to book your time for dinner every night which seemed a bit of a faff.....don't think this really mattered because by Wednesday it was apparent that people were just coming in when they wanted. We went for dinner that night at 7.15 and the dining room was almost empty!! Dinnertimes were not always a relaxing time.....we were seated by the kitchen and the staff were in and out all the time and banging the door. Understand that food has to be bought in and out but there was no need to crash into the door....was so noisy. I could see what was happening but my friend had her back to the door and she jumped a few times. The food at dinner was not good and could only be described as bland.....food is a lot better in other Bay hotels. Breakfast however was good.....the buffet was replenished at all times and the food was hot and tasty.....also no banging doors at breakfast!! One more little niggle......on Weds there is a "light housekeeping" service. I can only imagine that the housekeeping staff want an early finish because she was knocking on our door as I was getting dressed in the morning!!! Would I return to Eastbourne.....yes. Would I return to the Burlington.....probably not.
Source: tripadvisor.co.uk
In September 2018, Discover599211 said about Burlington Hotel
On arrival ask for someone to turn the heating off in bathroom, maintenance came said could not fix it and would report it, not fixed had heat on all week. Central heating radiator on in entrance areas in summer. Paid for a superior room wash basin only fit to wash a small doll in, overbath shower cubicle door opens outward so to get out of bath water drains onto floor. Poor dining room management of staff who were trying there best, one day assistant manager told a staff member to clear our table when we were still eating, at breakfast each morning had to queue 6 to 8 deep to get toast only two machines for about 200 plus customers, had to ask every morning for the cereals to be topped up. Chairs in entertainment area worn out years ago. Would I revisit not on your nellie.
Source: tripadvisor.co.uk
In September 2018, mewriel said about Burlington Hotel
Shearings break,driver Roger was excellent,safe,funny,courteous.Hotel staff excellent (unless you have worked in this environment,people have no idea). Polite,efficient staff all around the hotel,excellent room,clean and comfy.Hotel great ( we are not there to look at paintwork).Food very good,well presented,good choice.Buses every 12 mins to Brighton,Eastbourne very clean and warm,warmer than Guernsey that week!.Long hotel,so expect a bit of a walk if your room is at an end,lift is in the middle,but not a problem.Entertainment very good,bar prices not too bad (it's not Wetherspoons!)Would definitely stay here again,thank you to all the staff. (P.S. Every Wed night from May-End Sept,there is 'Last night of the proms',complete with fireworks,in the bandstand,just up from the hotel) Can't go wrong with this Hotel and area.
Source: tripadvisor.co.uk