Local Reviews
In March 2019, f0ulkesr said about Burlington Hotel
This was return visit to the Burlington with shearings on a mid week plus break.Not a lot has changed in the last two years,Mark is still doing a good job hosting the entertainment, his own show bingo and quizzes plus introducing visiting artists.Evening meal is arranged over two sittings,you book which one you want at reception in the morning, we were on 7.15 which seemed to be the less busy time, food was good the usual shearings 3 choice 3 course meal, service was exceptionally fast, staff in all departments were friendly and helpful
The hotel which is beautifully situated near the pier and a short walk to the town centre.is an old building and as such does need some attention , my only minor complaint was the rattling window frames during high wind.
Our driver was Peter and unlike the previous three tours we have had with Shearings he was familiar with the area and had a huge amount of local knowledge which he imparted on our three excursions,He even had information on bus numbers and times for our free day .
Overall i still have a good opinion of the Burlington . It represents very good value for money and would not hesitate to recommend it.
The hotel which is beautifully situated near the pier and a short walk to the town centre.is an old building and as such does need some attention , my only minor complaint was the rattling window frames during high wind.
Our driver was Peter and unlike the previous three tours we have had with Shearings he was familiar with the area and had a huge amount of local knowledge which he imparted on our three excursions,He even had information on bus numbers and times for our free day .
Overall i still have a good opinion of the Burlington . It represents very good value for money and would not hesitate to recommend it.
Source: tripadvisor.co.uk
In March 2019, Gillian M said about Burlington Hotel
Just returned from a 5 day break with Shearings. First of all thanks to our driver Peter who was funny and informative. This is a lovely old Victorian building which is extremely tired and lots of paint required all over. After entering one lift with its carpeted walls and the other the size of a cupboard, you know this wasn't going to be good. We had paid extra for a sea view which was ok. The bedding and towels were spotlessly clean and white. However the carpet was disgusting, so badly stained. The bathroom was very old complete with a peach coloured wash basin. The room was so very hot all day and night. You couldn't open the windows much due to the pigeons sitting on the windowsill. Now to the dining room, it was dark and depressing and very grubby, the ceiling was filthy. There was a swarm of flies hovering over our table. The tables were set out in long rows in a works canteen fashion. The soups and desserts were quite good but the main courses were very boring and lukewarm. Breakfast was ok except for flies surrounding the communal jam pots (no satchets or little pots here). Mark in the entertainment lounge was good and amusing. All in all this hotel is not one of Shearings better hotels and we would never return.
Source: tripadvisor.co.uk
In March 2019, Billmarge said about Burlington Hotel
Enjoyed a 4 night stay travelling with Shearings. Drivers were excellent. Hotel is tired. Lift is too small for the number of people staying in the building. Breakfast okay, but limiting. Evening meal menu is basic but edible. For what I paid for the break I will not complain, but I have been in better hotels on a short break.
Source: tripadvisor.co.uk
In March 2019, dixsy said about Burlington Hotel
Went for a long weekend,got room overlooking sea,room adequate but needs updating,television so small I struggled to watch.food excellent for money,wish menus were printed larger as writing minuscule ,waiting staff very efficient,entertainment good,hotel was far far too hot,in bar area today radiators were full on and there were fans on to cool people down.For what we paid excellent value for money but could be 4*** if they looked at a few small points.
Source: tripadvisor.co.uk
In April 2019, tb562014 said about Burlington Hotel
read many a review and was expecting better but many of the people I spoke to had been here before so knew what to expect
if your disabled and you are travelling by your own transport beware of the steep steps at the back of the hotel or get dropped of at the front and get into the hotel via the dining room.the hotel is in need of some major work very tired in places rotting timber evidence of leaking water pipes which I found out in the restaurant whilst having dinner water coming through the ceiling on top of me.food is ok and that's it nothing really more to say about the food.entertainment again nothing to rave about a singer on a Friday again nothing special.saturday entertainment with mark was ok but once is enough.no entertainment on a sunday.the hotel is in a good location but that's it.as I've said many of the hotel clients have been here before and its what they like but not for me.would I go back here very unlikely
if your disabled and you are travelling by your own transport beware of the steep steps at the back of the hotel or get dropped of at the front and get into the hotel via the dining room.the hotel is in need of some major work very tired in places rotting timber evidence of leaking water pipes which I found out in the restaurant whilst having dinner water coming through the ceiling on top of me.food is ok and that's it nothing really more to say about the food.entertainment again nothing to rave about a singer on a Friday again nothing special.saturday entertainment with mark was ok but once is enough.no entertainment on a sunday.the hotel is in a good location but that's it.as I've said many of the hotel clients have been here before and its what they like but not for me.would I go back here very unlikely
Source: tripadvisor.co.uk
In April 2019, tmax81 said about Burlington Hotel
My brother and our wife’s had a lovely stay at the Burlington, entertainment on Friday & Saturday was very good (liked the four free drinks)and all the meals were a good choice. The rooms were lovely and warm, as the weather outside was cold, breakfast was buffet style which is what we liked. Coach driver was good, just needed to brush up on local knowledge as she new nothing about Battle, Hastings or Bexhill-on-sea, would stay at this Hotel again.
Source: tripadvisor.co.uk
In April 2019, Brian S said about Burlington Hotel
Our second visit to this hotel ( on a Shearings 4 day break) , this time in the company of two friends.
Our previous visit in March 2018 , and subsequent review were very positive however sad to say this time little things are starting to slide.
Our room on the first floor was clean and of typical Shearings standard but there were several deficiencies:- the large central heating radiator was not working and in its place an electric radiator was provided but this did not come close to the heat out put of the original.
Water staining on walls from damp ingress and several areas of woodwork need decorating. Virtually impossible to open a window due to missing sash cords
We know from past experience in many of Shearings hotels that shower gels etc are not provided but we were surprised to find not even the small bar of soap was now provided!
Again bathroom ceiling showing water staining . The folding shower screen had no seal on the folding section and consequently tended to drip water from the shower onto the floor.
The staff generally are very pleasant and helpful and particularly the young ladies who serve in the bar did an excellent job.
Moving to the food- the buffet breakfast was good . Quality bacon , sausage etc and plenty of it. Evening meal dishes at times sadly were lacking in terms of quality. The soup was obviously packet based and thinned within an inch of its life! Most of the veg whilst perfectly edible were very small portion size and the leeks served on the Sunday were indescribably awful! In fact ball four of us left them after one taste.
We all shared the same thoughts that in attempts to save a few pence here and there it is having an overall negative effect on the entire stay . Sad as our past experiences of this and other Shearing breaks have been very positive and whilst it is fair to say that they still give fair value there is a limit to how far things can slide before we say it's no longer worth it.
Our previous visit in March 2018 , and subsequent review were very positive however sad to say this time little things are starting to slide.
Our room on the first floor was clean and of typical Shearings standard but there were several deficiencies:- the large central heating radiator was not working and in its place an electric radiator was provided but this did not come close to the heat out put of the original.
Water staining on walls from damp ingress and several areas of woodwork need decorating. Virtually impossible to open a window due to missing sash cords
We know from past experience in many of Shearings hotels that shower gels etc are not provided but we were surprised to find not even the small bar of soap was now provided!
Again bathroom ceiling showing water staining . The folding shower screen had no seal on the folding section and consequently tended to drip water from the shower onto the floor.
The staff generally are very pleasant and helpful and particularly the young ladies who serve in the bar did an excellent job.
Moving to the food- the buffet breakfast was good . Quality bacon , sausage etc and plenty of it. Evening meal dishes at times sadly were lacking in terms of quality. The soup was obviously packet based and thinned within an inch of its life! Most of the veg whilst perfectly edible were very small portion size and the leeks served on the Sunday were indescribably awful! In fact ball four of us left them after one taste.
We all shared the same thoughts that in attempts to save a few pence here and there it is having an overall negative effect on the entire stay . Sad as our past experiences of this and other Shearing breaks have been very positive and whilst it is fair to say that they still give fair value there is a limit to how far things can slide before we say it's no longer worth it.
Source: tripadvisor.co.uk
In April 2019, Emily R said about Burlington Hotel
Arrived to Eastbourne on Friday 5th April till Monday 8th of April, it was me and my Nan on this trip, everything about this hotel was nice.. the hotel, our room, the food was good the staff that was bringing the food was patient and quick with peoples orders,everyone was kind and informative. My Nan actually had an issue which needed resolving and one of the staff members behind the reception came up to our room and was ever so nice to my Nan that he actually went to the shop himself and got what she had needed, and for that she was extremely grateful, it was a very kind thing to do of him, as we’re all the rest of the staff there as well. Really enjoyed our time at this hotel, we enjoy coming on these little trips together, and your hotel and Eastbourne itself really made the trip! Maybe we will return again in the future.
Source: tripadvisor.co.uk
In April 2019, cosmicchap said about Burlington Hotel
It is with great sadness that I can only score 3 for this hotel. The room walls are painted grey. I feel a lighter colour would brighten up the rooms. The sink was in the bedroom and not in the shower room. The was not towel rail by the sink. Also there was no mirror for shaving above the sink. The shower doors were not big enough for a man of my size plus the floor in the shower needs repainting. The plus side was that that the staff were excellent.
Source: tripadvisor.co.uk
In April 2019, durhamlassDurham said about Burlington Hotel
First the good points. The Hotel is a bit tired in places but clean and comfortable. The staff are helpful and polite. Breakfast is fine if a little understaffed. Unfortunately the evening meals are poor. Glutinous powdered soup, overcooked vegetables in tiny portions. Reminded me of school dinners. I asked for the 'succulent' ahem! pork without gravy and plain boiled potatoes. Almost 30% of the meat was fat. Once removed I was left with a piece of meat smaller than my fork! I have to give hours of notice at reception for 'special requests'. Methinks Shearings may be in danger of taking portion control a little too far.
Source: tripadvisor.co.uk