Local Reviews
In June 2019, Mr and Mrs Johnson said about Burlington Hotel
My partner and I stayed at the Burlington Hotel in May and had a fantastic time. Having never travelled with Shearings or been to one of their hotels before we didn't know quite what to expect, other than the fact my sister-in-law recommends them and this hotel in particular. I now see why.
We arrived on the coach and were instantly greeted by who we believed to be the hotel manager. After having our cases delivered to our room we had some drinks in the Coffee shop and spoke to the lovely staff there that served us. Our first evening meal was splendid, fast service from the nice waiter and friendly drinks waitress. Tasty food every morning and night, we sent our thanks to the chef.
The entertainment was good every night and we met some lovely other guests staying there too. We enjoyed having a dance! Mark was entertaining and we had fun playing Bingo and doing the quiz.
The bar staff were all friendly and helpful too. The pretty supervisor Isabel remembered our drinks order every time we went up throughout our stay and was just delightful. All the staff were hospitable, we hope their hard-work is recognized as they really made our stay.
The day trips were good fun and our driver very informative. We were blessed with sunshine nearly every day which was a big bonus.
Lastly, our room was pleasant with a great view. The bed was comfortable enough and the bathroom very accommodating.
Thank you Burlington for an excellent stay. We will definitely be back soon!
We arrived on the coach and were instantly greeted by who we believed to be the hotel manager. After having our cases delivered to our room we had some drinks in the Coffee shop and spoke to the lovely staff there that served us. Our first evening meal was splendid, fast service from the nice waiter and friendly drinks waitress. Tasty food every morning and night, we sent our thanks to the chef.
The entertainment was good every night and we met some lovely other guests staying there too. We enjoyed having a dance! Mark was entertaining and we had fun playing Bingo and doing the quiz.
The bar staff were all friendly and helpful too. The pretty supervisor Isabel remembered our drinks order every time we went up throughout our stay and was just delightful. All the staff were hospitable, we hope their hard-work is recognized as they really made our stay.
The day trips were good fun and our driver very informative. We were blessed with sunshine nearly every day which was a big bonus.
Lastly, our room was pleasant with a great view. The bed was comfortable enough and the bathroom very accommodating.
Thank you Burlington for an excellent stay. We will definitely be back soon!
Source: tripadvisor.co.uk
In June 2019, Loraine R said about Burlington Hotel
This hotel was very nice comfortable and clean, rooms have been updated but hall ways and lifts are dated. food was good selection and very tasty and very well presented would definitely go again. Entertainment is only at weekends.
Source: tripadvisor.co.uk
In June 2019, ProvenSal said about Burlington Hotel
Really good choice on the menu. Had pork belly off the specials board and it sa a delight. Friends had fish which they loved. Highly recommend this this pub. The village is tiny but probably worth a detour. we’re walkers so actually had no choice of place to eat but it didn’t disappoint
Source: tripadvisor.co.uk
In June 2019, scotlandredlochs said about Burlington Hotel
had a good weekend at the Burlington, have stayed there many times. The room was good but hot as could only open the window a fraction due to pigeons & seagulls. Very disappointed with entertainment as none on Sunday night anymore & resident entertainer,.Mark, does his show Saturday night. Cabaret on Friday night was good. The food was good & varied menu but the dining room was hot. Very strange at breakfast as the hot food was under the ceiling fans!!!!
Source: tripadvisor.co.uk
In June 2019, Ian S said about Burlington Hotel
We recently stayed at the Burlington when visiting Eastbourne Tennis. The room was £79 and in the main was Value for money. The room had recently been modernised and painted and with the exception of a few more toiletries (only two bars of tiny soap) was well worth the money. We did find a brown stain on the sheets in the bedroom, However a few things need to be looked into, the day was not a hot one but the room was hot and you can only open the window a few inches for health and safety reasons. Through the night this also had to be closed due to the nesting pigeons that sit on every ledge possible (I agree not much the hotel can do about this). The corridors are quite dark and uninviting. The walls must be paper thin as we could hear every toilet visit made in the night for all the rooms around us. When we mentioned a few things to the manager it was treated with an uninterested look and we were told we were the first to have a problem. The breakfast situation was quite frankly laughable. There is a massive room for breakfast and we were seated by a waiter with limited English. The room was three quarters empty but we had a couple seated right next to us on the joining table. I realise the hotel is busy but is there the need to put people on top of each other. The waitress seated us but did not explain how the breakfast worked, We were given hot water and a tea bag but no milk, when we asked for some it was like we had asked for a hot British summer. To conclude at breakfast the waitress asked us where the couple that were seated next to us had gone (they had finished) We replied that we didn't know as we didn't know them to which the waitress shrugged her shoulders and looked down her nose as if we should have asked them where they were going. Summing up the hotel has good points and our room was clean but we found the staff unconcerned and very belittling of our concerns. Maybe something to look at. We wouldn't stay again.
Source: tripadvisor.co.uk
In June 2019, Patricia H said about Burlington Hotel
This hotel is ideally located for those who are interested in shopping, there is much regeneration of the area with a wonderful shopping centre. There are theatres, antiques, buses and trains all nearby.
The staff are all very pleasant and helpful. There is a good choice of food on the menu each evening but it is also possible to choose an alternative from the "Fancy Something Different" menu.
We were there during the tennis tournament and the weather was extremely hot. The ageing hotel cannot cope with this type of weather and with restrictions on opening windows fresh, cooling breezes are difficult to come by. Having said all that, I am likely to return
The staff are all very pleasant and helpful. There is a good choice of food on the menu each evening but it is also possible to choose an alternative from the "Fancy Something Different" menu.
We were there during the tennis tournament and the weather was extremely hot. The ageing hotel cannot cope with this type of weather and with restrictions on opening windows fresh, cooling breezes are difficult to come by. Having said all that, I am likely to return
Source: tripadvisor.co.uk
In June 2019, Nichola B said about Burlington Hotel
Visited with elderly parents to celebrate mum's birthday. Stayed in a Superior Double room which was very well appointed, spacious, comfortable and modern. Staff at the hotel were very good, on request and for a small charge organised a big helium balloon, birthday cake and table decoration. Staff all polite and helpful. Food pretty good, you choose your sitting and are assigned a table, plenty of choice. Evening entertainment was a bit lack luster but it was so hot when we visited that we avoided being in the ballroom.
Source: tripadvisor.co.uk
In July 2019, Michael S said about Burlington Hotel
Our room was was very pleasant, recently decorated and gave a good view. However the experience in the dining room was less pleasant, the evening meals were not that appetising, possibly because we chose to eat at 7.15 and the food had been cooked earlier and stored for later. The breakfast was even worse, as the choice was minimal and the presentation of the meal poor, bacon and sausages just a sticky heap. Pity, because we have used this hotel quite a few times over the years, and the feeling is that it is in decline, especially some of the exterior decoration and the state of the hallways to the rooms. The decision to do away with Sunday evening entertainment is a poor one. Shearings might regret what they have done.
Source: tripadvisor.co.uk
In July 2019, John L said about Burlington Hotel
Hotel is in a lovely position, if you have a Bedroom on the Front. However the decorations, generally, are very tired and we felt that the standard of the food had deteriorated from what we had experienced at other hotels in the group
Source: tripadvisor.co.uk
In July 2019, Carol said about Burlington Hotel
We came on a Shearings coach trip and have enjoyed ourselves very much the hotel is a beautiful old building and is refurbishing rooms over a period of time. Our room was really large with masses of wardrobe space and a verry comfy bed. We had a shower which worked well. Our room was on the corner of the building so we had a sea view as well as a view along the seafront. We found the food excellent and served hot. We read other reviews about the food being bad and do not agree. We enjoyed every meal we had served by friendly and hepful staff. Yes the building is a bit tatty in places, but does that really matter when the rooms are very clean. People are too ready to criticise unfairly and just have to moan about everything. We thought the trip was good value for money and we would love to return one day. Thank you Burlington and staff for looking after us so well
Source: tripadvisor.co.uk