Search results for: in Eastbourne (edit)
Local Reviews
In October 2019, Alan F said about Burlington Hotel
Went on coach with shearings nice trip down coach driver Kane was very polite .hotel was huge all the staff for very nice and nothing was too much trouble .the meals were very good lots of choice, probably the best we've had at a bay hotel ..and meal times went very smoothly.I would like to mention a waiter in the dining room 'marion' and his wife also who also worked there he's was ver friendly and made our dinning experience even better .Well done The Burlington
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In November 2019, William Allan G said about Burlington Hotel
Just had five wonderful days at the Burlington on a turkey and tinsel holiday with Shearings, And it was one of our best trips yet. It started with Peter our driver who was very entertaining, then the hotel gave us a sea view room which was first class, that was followed by great food served by great staff. Because we celebrated Xmas the week was great great great.

We were so sad to leave on Friday morning, so thank you Burlington.

Mr mrs Grayson
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In November 2019, Cazza6622 said about Burlington Hotel
This was our first holiday with Shearings and our initial impression was very disappointing. We expected a luxury Shearings coach as advertised but we only got a bog standard white coach. The journey was very pleasant and our driver Julie was lovely. We was shocked by the state of the decor on the landings and bedroom door frames and skirting in the hotel. Scratched, marked, chipped and generally neglected. We paid for a superior room and what a difference. The room was huge with a massive bed and clean white linen. The hospitality tray was well replenished and the bathroom had a brilliant power shower. Breakfast was absolutely lovely. Unfortunately the evening meals main course and dessert although well cooked looked like a child’s portion. I would much rather have had the opportunity to pay extra for a larger meal. The staff throughout the hotel and restaurant was very friendly and by the end of the first night we felt totally at home. We enjoyed ourselves so much we have booked to go back again very soon. Well done to everybody who works at the hotel for making us feel so welcome.
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In November 2019, kenhindley said about Burlington Hotel
Located on the front, opposite the pier. It's at the top of Terminus Road, the main shopping centre. The Railway station is only a few minutes past the shops. Ideal for the older person. The hotel has good disabled access, lifts to all floors, and nothing is too much for the staff. Can really recommend room 106, overlooking the pier. Large, comfortable, and has a large walk in shower 🚿.
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In November 2019, sheilaking2018 said about Burlington Hotel
Just returned from a Shearings stay at the Burlington. We've been looked after very well, nothing was too much trouble for the lovely staff. Yes the place is a bit tired but our room was very nice.
We overheard a grumble from two people regarding a misunderstanding but I think the staff all need medals for their patience with this type of people.
Well done the Burlington, keep up the good work.
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In November 2019, hartley09 said about Burlington Hotel
Just returned from 5 days T&T. Welcoming staff. Very busy Hotel. Our superior room was most acceptable, good facilities with sea view. The windows did not close very well, but as a listed building, understand their dilemma. The Hotel does look very tired in areas, especially the entrance hall carpets and the stairs, stuck down with gaffa tape. The lift is in need of decorating. Hotel in excellent location. Breakfast, good choices. Evening meals erm...okayish. We would rather pay extra for appetising meals and vegetables that were not just warm. But we had a great time. Entertainment value was really enjoyable. The host, Mark was a treasure, as were the cabaret artists, especially Ray Campbell, who kept us in stitches. Overall, it is good value for money. Just a message to previous reviewer, Barry 1805, referring to the older generation, as crinklies. Have some respect Barry, for your elders, if you possibly can. You will soon realise how quickly time passes and you will join the brigade, as a senior citizen. We are still breathing 🤯. A BIG Special thanks to the friendly & efficient staff at The Burlington, for an enjoyable time.
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In November 2019, Llanishenjackie said about Burlington Hotel
A really lovely weekend at this hotel. The hotel isn't perfect, a little outdate & tired looking but a beautiful building. Our room was warm and comfortable with everything we needed. Meals weren't cordon bleu but were more than adequate with plenty of variety. Entertainment each evening was pleasant & we managed to win the quiz on our last night. 4 free drinks each on Saturday night was also very nice. Staff were courteous & helpful, except for the receptionist (?) who was quite rude when a few visitors suggested they needed more seating in the entertainment room. Her answer was "it's not my fault of you're not willing to share a table"!!
A great weekend & excellent value.
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In November 2019, Paul j said about Burlington Hotel
A decent week at this hotel. The hotel is fairly old and a little tired looking in places. But then again it is fairly old. Our room was fine and comfortable with a sea view, which was nice. Meals were a bit disappointing, mainly breakfast which was usually either warm or cold. To be fair this was mostly due to elderly guests not closing the lids on the buffet pods. These folk should really have been served in my opinion. But on the plus side being a buffet you had what you wanted. Staff were very nice and there was entertainment most evenings. Have stayed in better shearings hotels and some worse.
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In November 2019, Anne said about Burlington Hotel
This is the 12th year that I have stayed for the weekend with family. The outside of the hotel needs a lot of TLC but the inside was clean and comfortable with new chairs in the entertainment room and nicely decorated for Christmas. All of the staff were so helpful , the reception staff dealt with our small queries efficiently and our waitresses Fatima and Valentina couldn’t do enough to ensure we enjoyed our meals. Talking of food, we love the buffet style breakfast but it could have been warmer, evening meals were adequate but the vegetables again were not very hot, but on the whole the food was fine for the cost of the weekend. The free drinks were useful but would have been nice to be able to use them over a couple of days rather than just on Saturday. The entertainment was pleasant but we did not enjoy the lady singer on the Friday night, Mark Snow still holding the show together, he has a lovely voice but just needs to update his jokes for us regular visitors !! 😀
We love the Burlington for its position on the sea front and it’s glass fronted veranda where we sit and watch the world go by . Sadly since our visit the adjoining hotel the Claremont has suffered a terrible fire which has caused the Burlington to close for the time being, I hope all at the Burlington were safe and the hotel can reopen very soon, we look forward to our visit next year.
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In December 2019, VeryBusy said about Burlington Hotel
This an old hotel and it shows in some areas. We had a 4th floor seaview room - generally nice, but with water damage to the ceiling and black mould afound the shower.

Food was OK, breakfast a buffet which could be improved by adding tomatoes and mushroom - some black pudding would be nice and a lot a folks from the north were moaning about this.

Entertainment was a bit naff. The chap doing the presenting seemed to think he was Allan Carr with feeble jokes and a quiz that contained some wrong answers.

On the plus side this hotel has agreat location and the staff were excellent.
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