RightSure Insurance
Latest Reviews
Very pleased with the product, price and response times
Source: google.com
When I booked and paid for the insurance I was told I would get a call withing 48 hours to confirm its acceptance. Nobody called.
Source: google.com
Always found Bedford Ins a very helpful company to deal with....
Source: google.com
excellent and speedy service
Source: google.com
your informed me the expiry date of the last insurance within time and your new quote was very reasonable.
Source: google.com
I recently purchased a house insurance online from them.
Ups:
1. Low cost.
2. Easy to buy (if you're used to buying online).
3. Customer service operator Joe was good when I had issues. He resolved it promptly and reassured me of any concerns.
Downs;
1. Answers given online before quotation was generated wasn't all correctly transferred to buying stage so checks need to be carried out for every line at every stage.
2. Question wasn't asked during quotation or buying stage but answer was assumed and written in policy so again, checks needs to be carried out at all stages.
3. Amendment (this wasn't due to customer's fault) was hand written on re-issued policy. I expected the re-issued policy have the correct information printed on, not crossed out by pen and written on. This doesn't provide professionalism image of the company.
4. Queries were dealt with by Rock Insurance. I feel HQD should give a clearer explanation of the connection between the two companies.
Overall, I'm happy with the company so far and would recommend people to give it a try.
Ups:
1. Low cost.
2. Easy to buy (if you're used to buying online).
3. Customer service operator Joe was good when I had issues. He resolved it promptly and reassured me of any concerns.
Downs;
1. Answers given online before quotation was generated wasn't all correctly transferred to buying stage so checks need to be carried out for every line at every stage.
2. Question wasn't asked during quotation or buying stage but answer was assumed and written in policy so again, checks needs to be carried out at all stages.
3. Amendment (this wasn't due to customer's fault) was hand written on re-issued policy. I expected the re-issued policy have the correct information printed on, not crossed out by pen and written on. This doesn't provide professionalism image of the company.
4. Queries were dealt with by Rock Insurance. I feel HQD should give a clearer explanation of the connection between the two companies.
Overall, I'm happy with the company so far and would recommend people to give it a try.
Source: trustpilot.com
I have had a landlords insurance policy with Bedford Insurance since 2010, each year the renewal quote is generally competitive so I continue to renew and having as a subsidence claim my options are limited. The overall service and experience has been ok, I have had one claim which required phoning and speaking to staff and it is normally hit and miss on the level of service in return. Overall I am ok with the service but there have been times when I have called and staff have been rude, impatient and patronizing but on other occasions I have had a very friendly, helpful and polite response. Consistency in mannerism in regards to call handling would be good, it doesnt take much to have a smiley attitude on the phone.
Source: trustpilot.com
Avoid this company at all costs, they have insured my car and my van for years but in the last 2 years things have changed. The staff have become unhelpful and very rude. This year i went to renew my car a month early as i have bought a new car. My quote was £1,400 , last year it was £600 . Im in my 50ies and have years of no claims. Then they said it was a computing error and that they would get back to me. 1. Week later and nothing I've since insured my car elsewhere (£333.56) . This is where it gets interesting. I've asked for proof of my no claims bonus. Guess what? Still no joy. Over a week ago, phoned again this morning and was told they'll send it out, was told this a week ago. Their great when your given them money but after that forget about it. P.S. i will 100% be cancelling my other policy when it's due. Absolute disgrace of a company
Source: trustpilot.com
Straightforward application process. Good value
Source: google.com
Excellent so far.
Source: google.com
very good quote and service ,happy with my car insurance
Source: google.com
Everything seems OK so far apart from the promise of documents by post within 5 working days which has not happened.
Source: google.com
Very helpful and answered all questions asked Good sense of humour easy to talk to and very knowledgeable
Source: google.com
Very helpful guys, outstanding service
Source: google.com
Very good customer made buying insurance straight forward without any stress.
Source: google.com
Reasonable prices, people always cheerful, polite and helpful
Source: google.com
The insurance was very competitive and the staff friendly and knowledgeable
Source: google.com
Does what it says on the tin...! ☺️
Source: google.com
Motor vehicle insurance is always a lottery.If you don't do your research you could end up paying more.Using Go Compare I was able to ensure I received the top 40 quotes from insurance company's across the country.I settled with Bedford because they offer more for your money and they met all my motoring needs.One quick phone call was all it took to get me on the road.The staff were fast and friendly and within minutes of agreeing the terms of my policy I received,via email,all relevant documentation regarding the terms of my policy which meant that I could go over the documents at length in the comfort of my living room.I can't thank Bedford insurance enough for thier fast,very efficient service in getting me insured....at a very competitive rate.I would happily recommend Bedford insurance to both family and friends.
Source: google.com
Easy to talk to and brilliant customer service
Source: google.com
Very good services
Source: google.com
Many thanks. Ray Critchley.
Source: google.com
Excelent
Source: google.com
Excellent from start to finish very professional Eric H owarth
Source: google.com
easy to do business with people
Source: google.com
