Federation of Small Businesses

4.9/5 based on 607 reviews
Latest Reviews
I have been a member of the FSb for 3 years and membership has been helpful in promoting our charity In Sues Name, firstly in our local area at Face to Face meetings, but in the last 18 moths has enabled me to meet so many people across the country at Zoom networking meetings wo I would never have the chance to meet. I would thoroughly recommend membership to any SME businesses who are looking for an amazing range of benefits to join
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I recently had an issue with my business bank and contacted my local FSB rep Katrina Pierce in Lincoln. This lady is great, she called me back with a couple of hours of e-mailing her and was very help full. A nice lady to deal with. it is good to know that there is an organisation that will help small business in the uk. They have also saved me a lot of money on my business insurance renewal. Give them a call.
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Very supportive community and great support for small businesses, I also enjoy the networking events.
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Fantastic support. Follow up calls to check how I was doing. The nurse listened and found local support that was convenient and right for me. Thank you.
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I've been a member of the FSB for approx 4 years and during that time have used a great number of the services they offer - any one of which would more than justify the membership fee, but added together the benefits far outweigh the cost.
As a micro business (under 5 employees) we don't have the staff, assets, resources of larger companies, and so whilst it's great to know that the FSB are out there lobbying on our behalf, for me, the value lies in the 'added extras'.
Extras such as their resource library, free legal advice, energy services, debt recovery and probably much more that I've forgotten about (sorry!).
All of that was before covid, where overnight, they became the go-to portal for webinars and a huge diary of online networking events that criss-cross the country - all free (and in fact, these are available for anyone - FSB member or not - and there is no separation or division between members and non-members).
I have no doubts or hesitations in recommending that any micro business takes a good, serious look at membership. I'm sure the lobbying position will have appeal for larger businesses and possibly other sectors but I'd direct any start-up or micro business to check out the extras!
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So helpful, brilliant service for not a lot I’m stoked I was recommended to become a member. Justin was awesome, extremely friendly, informative and helpful.

Great service
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I had truly exceptional care from FSB Care recently after a period of extreme stress in my work and it really helped me get through a difficult time. I can't thank them enough and to know I can go back to them at any time really helps too. Thank you.
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The health wellbeing insurance carried out by RedArc was exceptional.

For well over 8 years I have had issues with hearing loss in my left ear following a severe cold. This also resulted in occasional vertigo. After several visits to Bishop Auckland and Durham ENT departments, the best I gat was in one door out the other. It was originally diagnosed as Eustachian tube dysfunction, then the next visit asymmetric hearing loss!!

I actually forgot that FSB membership provides an amount available for therapists or counselling. After contacting the relevant department RedArc booked me an appointment with Dunelm Osteopaths in Durham. To my amazement, and I must admit I was sceptical at first, after 4 sessions and continuing with the exercises between visits, my hearing has started to return and I am no longer using a hearing aid.

This is a really worthwhile benefit of membership and needless to say I and really delighted with the results.

A deserved 5 stars!!
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When we came to renew our Business Insurance, due early November 2021, I called FSB insurance services and a very helpful chap called Danny managed to save us just over £200 on our annual premiums by transferring our cover to Royal Sun Alliance through FSB Insurance Services
“Highly recommend them"
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After a recent accident - my FSB contact Rowena reminded me of the care included with membership. Couldn't be more thrilled - as after just 2 sessions of Physio I'm back on my feet again
Thank you
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We had an issue with a client not paying their invoice. It was a large amount which affected our cashflow greatly. After looking at the services they offer I contacted the advice line who gave me some great advice and subsequently helped me to resolve the dispute and get the invoice paid. It gave me peace of mind that there is professional legal advice I can call on when needed as a small business.
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Having just recently joined the FSB it was really informative to have this chat with Anita Johnson. The benefits were explained very clearly and being shown around the site and how to use it were most helpful as was being advised to download the app. I would 100% recommend.
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I have been impressed with the ease of access to treatment via FSB Care .. the process is extremely simple and the physiotherapy treatment I needed was managed efficiently. As a benefit of being a member of the FSB it is normally over-looked however I suggest that any member requiring treatment to engage with FSB Care to see how they can assist (and pay for) - superb benefit.
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Ruth has somehow managed to change my opinion of the value the FSB provides for small businesses. Ruth at FSB invited me to participate in 2 round table discussions where I could put across real examples of issues we face as a small business. Time will tell if anything happens as a result of the meetings but it was refreshing to have a voice and engage directly, not only with our local MP but also with key elected members of our Local Authority.
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A very thorough and informative introduction to the FSB and how it will benefit our business. Not a hard sell but a good explanation of the worth of some additional services. Anita was friendly yet professional and very well informed.
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An excellent guide through the various facilities FSB has to offer - very informative. Thank you Anita.
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I was given conflicting diagnoses by paramedics & my surgery, advised to take medication I knew I was intolerant to, told not to drive until I'd seen a cardiologist & then found my earliest appt. would not be for at least 4 months. As a petrol head, living alone in an isolated area I felt worse than when I had my "turn". RedArc specialists resolved the diagnosis situation, advised I could drive, & arranged a cardiology appt. within a week, & keep in touch to ensure all is being done as it should. They provided brilliant support, effective action & peace of mind, I would be a stir-crazy wreck by now if it were not for them.
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lovely lady to speak with -called me back and we have a regular telephone check in set up for the bereavement service counciling-recommended
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Great services and perfect networking opportunities. A welcoming group who are keen to get to know you and your products or services on offer.
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I have received treatment for tennis elbow issues for the past couple of months from JP Physio in Durham who have been paid directly from FSB Care. The service has been first class from the first point of contact .. can't recommend the service enough.
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Absolutely over the moon with the care I’ve received from Redarc FSB care. I now have peace of mind and confidence to stop worrying about this particular issue.
My Dad, Ray Turner, was a recruiter for the FSB for many years and before he passed away, he insisted I continue my membership, so that I would have support with any issue that may arise. The FSB has never let me down and the care I’ve received from Caroline at Redarc, has been brilliant.
Thanks so much.
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Excellent all-round facilities and member-focussed service. Always on-the-ball with information about the latest changes in all business areas.
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The network meetings are free, and excellent.
Everyone I know who as gone on to join, has been delighted with FSB.
A very impressive and helpful organisation.
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Really enjoyed the FSB Southwark event today- Lots of interesting business people who I am hoping to connect with.
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I have been an FSB Member since February 2020, and their support throughout the last year has been invaluable and I know it will be even more so as we get back on our feet. Big thanks to Rachel Barnham and Sarah King for encouraging me and support my business with advice about loans. I didn't think I'd get one, they showed me what to do and how simple it was to apply, and Greenwich Council accepted my request. Fantastic thank you so much.
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