Federation of Small Businesses
Latest Reviews
I have been a member for many years and being a member of FSB feels like a security blanket for me and my business. I've used them several times for employee issues and they have been very helpful.
Source: trustpilot.com
I've been a member for 14 years and have found their helplines excellent and they also organise good networking events for members
Source: trustpilot.com
excellent service
Source: trustpilot.com
On a couple of a occasions I’ve had need to take legal advise from the FSB and they have arranged for a barrister to represent me and saved me thousands of pounds both in legal representation and eventual court fines. There is always a reassuring voice on the end of the phone and once you are advised you are covered for legal representation the relief is enormous. I recommend to many friends and business associates to take out the cover.
Source: trustpilot.com
Helpful straightforward advice
Groups if you want to get together with other small businesses
Good links to vetted services
Groups if you want to get together with other small businesses
Good links to vetted services
Source: trustpilot.com
For the annual cost, membership is a no brainer for a small business. I pay about £150 a year and save more than this by having free banking with Co-op. My accountant tries to flog me tax investigation insurance each year for the small sum of about £400 and this comes as part of the FSB offering too. The legal advice is a bit cautious and wishy washy but it is reassuring. The generic documents that all businesses need are helpful too. I don't use all the benefits by any means but the stark balance of investment calculation is clear.
Source: trustpilot.com
Generally legal advice has been OK. However in regards to policies and procedures we have found that this can be hard to manage when there are updates to existing policies or procedure, or if new ones have been added. I have asked numerous times if there is was way of us being alerted so we can keep on top of things without the time consuming excessive of going in to manually check on regular basis to ensure we are keeping up to date. I get the same response that "i will check and come back to you" however nobody has ever got back to me, which is disappointing. A simple email alert would suffice, however this seems to be difficult for the FSB to implement.
Source: trustpilot.com
I have been a member of the FSB for many years and took advantage of the free banking service they recommend. On top of the fees I save, I receive loyalty bonuses (with 5 different accounts) a huge contribution to my membership fee.
I also have to smile every time I see in the papers that the FSB has raised a point in the interests of small businesses. We are too often neglected because we have no unifying voice - except the FSB.
I also have to smile every time I see in the papers that the FSB has raised a point in the interests of small businesses. We are too often neglected because we have no unifying voice - except the FSB.
Source: trustpilot.com
I have been impressed by the attitude of all the people I know who work for the FSB. I actually think that many members miss out on many things that would be useful to them by non-participation in the useful seminars and networking events organised for them by the FSB. If you are a small business it can be lonely and daunting at times. FSB can really help with that.
Source: trustpilot.com
FSB? Simply GREAT! As a small business you can feel isolated but with the FSB there you know you have a business community with tons of expertise behind you that you can rely on.
Source: trustpilot.com
Prompted originally to join to obtain improved Card Payment transactions, which effectively subsidized my Annual Subscription.
I find the Weekly updates useful to look out for interesting Seminars.
Also, I try to attend Local Networking events, which gets me to venues I otherwise wouldn't see whilst meeting interesting People and learning about their Business and experiences.
The Organisation appears to lobby hard for SME's.
I find the Weekly updates useful to look out for interesting Seminars.
Also, I try to attend Local Networking events, which gets me to venues I otherwise wouldn't see whilst meeting interesting People and learning about their Business and experiences.
The Organisation appears to lobby hard for SME's.
Source: trustpilot.com
Joining is simply a "no brainer" for any small to medium sized business. The services you can tap into are great value and the wide range of topics you can get help with will stand you in good stead when you need guidance and support.
Source: trustpilot.com
One of the best decisions I made when starting my own business was to join the FSB.
Source: trustpilot.com
easy to contact if you have a problem and very helpful, send buletins with interesting subjects & hints
Source: trustpilot.com
FSB has been invaluable in the running of our business. We have used many of their partner companies and their service has been high quality and good value. The helplines have got us through a number of situations where we needed expert help. They are very much a partner to us.
Source: trustpilot.com
Been a member for 20 years. Crafty use of their offers means the annual fee can easily be recovered. (I use the FSB offer for very reasonable card processing, which more than covers year's fee).
Used their free legal helpline once every few years.
Used their free tax inspection insurance once. I was inspected. FSB appointed an accountant to work for me. Got a tax refund.
Excellent for the samll business / one man band
Used their free legal helpline once every few years.
Used their free tax inspection insurance once. I was inspected. FSB appointed an accountant to work for me. Got a tax refund.
Excellent for the samll business / one man band
Source: trustpilot.com
I've been a member for a number of years now. I don't use all the FSB services, in fact really only use legal services. The legal service is very good and has been a real benefit.
It would be nice to have a reminder of all the services available, we may be able to increase the value of the service received.
Just a suggestion, it would be good to have a call from someone now and again reminding us of the services just to make sure we are getting the most out of membership.
Other than that its good to have you by our side.
It would be nice to have a reminder of all the services available, we may be able to increase the value of the service received.
Just a suggestion, it would be good to have a call from someone now and again reminding us of the services just to make sure we are getting the most out of membership.
Other than that its good to have you by our side.
Source: trustpilot.com
Whilst we have only been with FSB for 6 years and not had to use the Legal services what they provide in information and documentation is a really great help. Love the newsletters that are always packed with information to help in our business.
Source: trustpilot.com
Been a member for about 25yrs!
Used the legal helpline several times, has been a life saver.
Been to a few local events, local business open evening type things which has been interesting & there's the chance to network if that's your thing.
I must confess to not using many of the services, a very simple business being the main reason.
Used the legal helpline several times, has been a life saver.
Been to a few local events, local business open evening type things which has been interesting & there's the chance to network if that's your thing.
I must confess to not using many of the services, a very simple business being the main reason.
Source: trustpilot.com
I often use the resources of the FSB and work closely with the local Southwest branch promoting change locally. This would not be effective without their support and drive.
Source: trustpilot.com
I joined several years ago when you exhibited a stand at NPA meeting in London. After speaking with you there I was so impressed with what you offered that I joined immediately and you have come back with everything you promised ever since. You professionally handled a tax investigation for us and won, often given advice on staff problems, legal issues and many more things that would taken a lot of time and money. This is an association that is very valuable to us and hope that we always have this incredible service available to us. Well done all of you
Source: trustpilot.com
I retired last year but still remain a member. I was a member for many years and found the legal advice for retailing was a great help. I have used the medical advice and found it helpful. I used the insurance facilities which proved invaluable during a flood in our final year of trading. Both for renewal and loss of trading. No arguments, a proper insurance assessor, very helpful and professional. Unusual these days. Retailing needs a hero these days, of digital vat, pensions, employee and customer rights. Glad I’m out of it. Our family business was 130 years old. The fsb are excellent.
Source: trustpilot.com
When we first joined FSB we didn't really use it and the services. But since then I have become more involved with what is going on with FSB. It's become a valuable asset to our company and my professional circle.
The events that I have been able to attend have been top quality.
It's a great business community to be in.
The events that I have been able to attend have been top quality.
It's a great business community to be in.
Source: trustpilot.com
Can't actually remember how long we have been members but what I can say is it's worth every penny to have such services, direction, advice and support right at your fingertips.
Honestly couldn't commend and recommend enough for EVERY small business.
Honestly couldn't commend and recommend enough for EVERY small business.
Source: trustpilot.com
I’ve been a member for over 4 years now. FSB has really helped my businesses to grow.
The free business banking facility saved us around £15 per month with Natwest Bank in monthly bank account charges. This benefit alone cover the cost of our membership.
When it was time to renew our Public Liability and Employers Liability insurance we used the FSB insurance service and saved over £300 in our annual renewal.
I often use the online legal hub also, do download up-to-date employment contracts for our employees.
More recently we have switched to the FSB workplace pensions and payroll facility costing us only £5 per employee per month!
So many great benefits that can really help your business to thrive. Customer service is always great - staff are friendly and knowledgeable.
The free business banking facility saved us around £15 per month with Natwest Bank in monthly bank account charges. This benefit alone cover the cost of our membership.
When it was time to renew our Public Liability and Employers Liability insurance we used the FSB insurance service and saved over £300 in our annual renewal.
I often use the online legal hub also, do download up-to-date employment contracts for our employees.
More recently we have switched to the FSB workplace pensions and payroll facility costing us only £5 per employee per month!
So many great benefits that can really help your business to thrive. Customer service is always great - staff are friendly and knowledgeable.
Source: trustpilot.com
