The Personal Agent - Lettings & Management

4.9/5 based on 2265 reviews
Latest Reviews
Sarah (from the Epsom branch) made the process up to exchange a million times smoother, keeping us in the loop every step of the way. She was so lovely, and made our property buying process really enjoyable! We cannot thank her enough :)
trustpilot.com
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The team at the personal agency were excellent, went above and beyond the service required, especially Callum alway polite and dealt with requests beyond what he needed to do
trustpilot.com
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Great customer service. Sold the house quickly and when our first buyer pulled out at the last moment, found a replacement buyer quickly so we didn't lose our onward house. Always available to talk to and update about the progress of the sale
trustpilot.com
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Swift replies to any questions
trustpilot.com
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Very welcoming & knowledgeable
google.com
Source: google.com
Thank you for all your help these past few Weeks. Your hard work helped us find our dream home, and we couldn't be more grateful or excited about this milestone.
trustpilot.com
Source: trustpilot.com
Callum and Chris at The Personal Agent have been excellent. Chris who initially showed me around the property and again on two other occasion was more than happy to do so on request, he was very knowledgeable about the property and the surrounding area.
Chris was brilliant in coordinating everything and answering my multitude of questions. The whole process from my first enquiry to the viewing and my moving in went without a hitch and this is owning to the high level of knowledge and professionalism exhibited by Callum and Chris. A big thanks to both of you.
trustpilot.com
Source: trustpilot.com
From the moment we walked into the office we were greeted with a smile, team were friendly, professional and super helpful. From start to finish we were kept informed, from valuation and pictures to the viewing's (sorry about giving you the wrong key!) i couldn't of asked for more. A huge thank you to all of the team at The Personal Agent in Epsom, we cannot fault you at all!
trustpilot.com
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For the 11 Badgers Lodge view today at 14.30, the young lady Rosie was very kind , professional and she provided valuable feedback. Excellent. Evangelia Fragouli
google.com
Source: google.com
There are many agencies out there or agents in general but the Personal Agency has the best team ever. Ray another super star of the team, easy to communicate so quick on responding and problem solving. Highly recommended. 👌
google.com
Source: google.com
Cannot thank Callum Kirkby enough for such a pleasant experience. Its no news that finding a place to rent can be a difficult thing these days, so it was refreshing to experience such a smooth and positive process through the Personal Agent and Callum in particular, from viewing to keys! Thanks again!!
trustpilot.com
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Great personal experience with Callum Kirkby
Very professional, consistent and timely manner without delays
Excellent Service
trustpilot.com
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the staff were very helpful and kept us up to date by constant liaison with the purchasers. We felt we had a better rapport with them than our Solicitor as they kept `in the loop`
trustpilot.com
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Rosie did a great job of booking and showing me several properties - great communicator and knowledgable about the properties and area. Thank you.
google.com
Source: google.com
Chris was very helpful through the process of us buying in Epsom. He was always available to answer any queries we had and would always return phone calls. He was honest and communicative.
I would recommend Personal Agent to anyone wishing to buy in Epsom.
google.com
Source: google.com
I was very pleased with the Personal Agent from the initial valuation through to the purchase. The marketing was excellent and communication excellent and friendly. Sarah kept me informed throughout and really tried to push things through. I definitely recommend them.
google.com
Source: google.com
A relative recommended this company to let and manage my property. I dealt with Bradley Snape in the Epsom office, who was incredibly helpful at guiding me through the process of renting out my property. He was more than happy to answer any questions. As soon as my property was ready to be marketed Bradley ensured it went up online, the photos were done and it was let out in just over a week. Callum was also a pleasure to work with, showing tenants an around the property. They’re an incredibly knowledgable company and the office staff are really responsive and helpful. I’d highly recommend them. I’ve been kept up to date at every stage. I can see why they’ve got such a good reputation on the area.
trustpilot.com
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We had a really excellent viewing with Ray - personable and friendly and knew a lot about the property and area.
google.com
Source: google.com
Samantha was great - really friendly and knowledgeable. A thoroughly enjoyable viewing experience!
trustpilot.com
Source: trustpilot.com
I liked to express my appreciation for the outstanding service Bradley Snape, Letting Manager provided me. His professionalism and efficiency have left a lasting impression on me.

I am impressed with how he has been able to meet all of my requirements and goals in a timely manner. I am confident that his other clients will also benefit from the five-star service that he has provided me.
trustpilot.com
Source: trustpilot.com
Ray was very professional and a great communicator
google.com
Source: google.com
Callum has been massively helpfull from the start very approachable with a good sense of humour but very professional at the same time can’t thank him enough for everything he did for us
trustpilot.com
Source: trustpilot.com
Fanatic service I would recommend Callum and Bradley from the personal agent letting ‘s epsom there were very helpful
trustpilot.com
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It’s was great service & communication .
trustpilot.com
Source: trustpilot.com
Bradley at the Personal Agent in Epsom is super brilliant. He is a efficient, responsible and hard working person. All of my calls were picked up everytime. I never need to leave voice message nor return call. He replied my emails at the same day always. He is also patient to my enquires and deliver professional opinions. He get our jobs done very well. I am trustful with him and let him to manage my property. I highly recommend him to you all. He really deserves it.
trustpilot.com
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Great Opportunity for Lettings Negotiator at The Personal Agent Lettings Epsom Office
01/10/2021

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