The Personal Agent - Lettings & Management

4.9/5 based on 2265 reviews
Latest Reviews
Would recommend doing business with The Personal Agent, Epsom. Team are professional and pleasant to work with ensuring the process kept moving for us and genuinely worked with our enquiries and requests rather than a false sense of sincerity. Really represent the personal in their name that is often lacking in the industry. Only good experiences to date.
google.com
Source: google.com
Able to help us take on a property without a viewing, as was the need at the time.
google.com
Source: google.com
The Personal Agent were very professional and dealt with letting our flat very well indeed, we had no hassle at all as they took care of everything, so would definately use again, and would highly recommend over and over......
Lorna
google.com
Source: google.com
We bought our property from Personal Agent and when we relocated abroad we were happy to return to them to arrange the letting and management of our flat. The service is very good and everyone is friendly and informative.
google.com
Source: google.com
Very happy with our new rental property, more than what we were hoping for. Great service from Joe and his team, thank you very much.
google.com
Source: google.com
Very good, property manager Lily Rigley is very supportive and follow up with all issues until resolution. Thank you :)
google.com
Source: google.com
Thanks guys ,very nice team well done !!!
google.com
Source: google.com
I have been with the Personal Agent now for over a year - albeit I was let down by the first landlord, Ria and Lily at Epsom helped smooth the way to the beautiful home I am now in. Their professionalism, helpfulness and friendliness helped greatly. Although Kerrie initially showed the property, I have had more dealings with these two lovely ladies. Thanks Joe for asking me to comment.

Well done girls - fabulous!! hopefully I will be on your books for a long time to come.

Dee
google.com
Source: google.com
An excellent service from Ria, Joe and Kerry. They found us a tenant incredibly quickly and have provided friendly advice along the way on what we need to do at each stage.
google.com
Source: google.com
Joe and the team at Personal Agent have been fantastic from start to finish during the process of renting our flat. From the moment we were shown around our prospective property we knew they really had the 'personal' touch. Joe in particular has always been absolutely first class in helping me with my millions of questions! They're very prompt with replies, professional and well informed. We feel very confident with Personal Agent being great managers of our property and wouldn't hesitate to recommend them. When we've visited in branch everyone was so polite and friendly, they all made us feel welcome. Paperwork was dealt with in a very effective way and organised well. Very pleased overall and we be telling our friends and family what great Estate Agents they are.
google.com
Source: google.com
The Personal Agent were exceptional, kept us informed, sharp and on point. High recommeded. #Surrey #EstateAgent #Property
google.com
Source: google.com
Very happy and pleased with the service I received from Joe. Really professional and friendly. Would recommend to everyone. 5 stars.
Great service
google.com
Source: google.com
I have used the Personal agent since 2004 for Sales, purchases and recently letting my property. They are always helpful and provide the highest level of service.
google.com
Source: google.com
Myself and my partner turned to the personal agent after numerous problems with other letting agents, Joe was fantastic. He was polite professional and showed a genuine interest and care in helping us. We eventually found our dream home and are happily moved in with no complications. Would genuinely recommend these guys to everyone.
google.com
Source: google.com
We used the Pesronal Agent to let my mum's house out. We found them to be very professional and easy to deal with. They managed to get it rented out within days and dealt with all the paperwork, references etc. Very happy with them, we will use them again
google.com
Source: google.com
Extremely pleased with the coustomer service revived from Joe and the entire Personal Agent team. Very helpful and understanding company, definite right choice!
google.com
Source: google.com
Joe and the team secured us a tenant in double-quick time, with effective communication and a can-do attitude; many thanks!
google.com
Source: google.com
I have been very happy with the service I have received thus far.
google.com
Source: google.com
Thanks Tom
You have been brilliant and a credit to estate agents
We will pass on our gratitude for your work to your manager
thebestof.co.uk
Source: thebestof.co.uk
Just to say a huge thank you for the service that you and the team have given us in relation to the sale of our home.
We felt that you have gone above and beyond what we would have expected in assisting our sale and purchase to go through.
We felt reassured by your updates and the behind the scenes negotiating that you did on our behalf.
You have helped to make a very stressful time more bearable.
As you know we are happily recommending you to all our neighbours.
THANK YOU!
thebestof.co.uk
Source: thebestof.co.uk
I want to give some feedback as the service you provided in my view was excellent even in the challenging circumstances and during my somewhat emotional times!!
Your relationship management skills in my view are outstanding and i wanted to let you know this. More often than not this skill is over Looked in your industry for hard sales, when in fact this does not often work.
I told Susan that you are an absolute asset to the team and have given me faith again in personal agent, which in itself is an achievment :-)
i wish you all the sucess in the future in a career that i believe you Will go far
thebestof.co.uk
Source: thebestof.co.uk
100% Excellent! I can't recommend highly enough. Not only did they surpass expectations in getting people through the door and keeping us updated at all times, they truly came into their own after we accepted an offer. I've bought and sold about a dozen properties over the years and normally once the offer's in it's a case of you having to chase the agent to get updates. Not so here. Chris Titchener their Sales Progression guy was Absolutely Brilliant and couldn't have worked harder and kept us in the loop constantly. Definitely Recommend.
thebestof.co.uk
Source: thebestof.co.uk
I wanted to pass on my thanks to your team for the effective and professional way in which you managed the sale of my property.
Throughout the whole process you kept me informed and offered sound advice and guidance when needed, which without a doubt, resulted in a successful sale. The 'Personal' Agent is an apt name, as I felt you went above and beyond in the service you offered me.

Thanks again for all your help
thebestof.co.uk
Source: thebestof.co.uk
I am very happy with the service that i received from Ria, Jo and Kerrie-Ann at the Personal Agent (Lettings office) in Epsom. They provided excellent advice and support to me when renting out my property in Epsom. I would recommend using these members of the Personal Agent team to others in relation to the business of letting / renting of property.
google.com
Source: google.com
Excellent service, I would highly recommend. Always polite and very responsive. Keep up the good work!
google.com
Source: google.com
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