The Personal Agent - Estate Agents
Latest Reviews
Ren was absolutely great. After various set backs & hold ups with my sale, she was responsive and efficient in following up on all queries and communication. I am sure things wouldn’t have progressed anywhere near as quickly without her input
Source: google.com
Selling property with Personal agent was really easy and comfortable.
Especially Ren. He updated progress every week and very fast respond.
So happy and recommend 100%
Thank you so much.
Especially Ren. He updated progress every week and very fast respond.
So happy and recommend 100%
Thank you so much.
Source: google.com
I’m in the process of purchasing a flat with The Personal Agent and my point of contact is Ren Pugh at the Epsom Branch. I have experienced great customer service from Ren. I’m really pleased with how she is handling matters for me. She demonstrates great care, provides good support and keeps me updated with any progress and developments.
When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort.
Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you
When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort.
Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you
Source: trustpilot.com
I’m in the process of purchasing a flat with The Personal Agent and my point of contact is Ren Pugh at the Epsom Branch. I have experienced great customer service from Ren. I’m really pleased with how she is handling matters for me. She demonstrates great care, provides good support and keeps me updated with any progress and developments.
When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort. Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you
When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort. Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you
Source: trustpilot.com
I would like to recommend Katie Jenkins.
She is approachable and always very helpful, warm , engaging , efficient and very professional.
We are tenants and since we moved into the property we had numerous problems and Katie was always very helpful in resolving them.
Katie is real pleasure to deal with.
She is clearly an asset to 'The Personal Agent'.
Thank you so much!
Krystyna
She is approachable and always very helpful, warm , engaging , efficient and very professional.
We are tenants and since we moved into the property we had numerous problems and Katie was always very helpful in resolving them.
Katie is real pleasure to deal with.
She is clearly an asset to 'The Personal Agent'.
Thank you so much!
Krystyna
Source: google.com
We have worked with Personal Agent Lettings for over 7 years. They are professional and they deliver results. Highly recommend
Source: google.com
Sarah Goddard was particularly helpful and provided an excellent service. She was always polite, always phoned, chased, and did what she said she was going to do and always kept us informed.
Source: google.com
I selected The Personal Agent based on the presentation Andrew Burn made to me. Excellent sales pitch and the follow through did not disappoint.
The team were thoroughly professional. Had a huge number of views and offers within days of the property being advertised. Accepted the offer that suited us the best.
Ren was EXCELLENT in keeping us up to date with what was going on with the buyer and their solicitors.
Thank you!
The team were thoroughly professional. Had a huge number of views and offers within days of the property being advertised. Accepted the offer that suited us the best.
Ren was EXCELLENT in keeping us up to date with what was going on with the buyer and their solicitors.
Thank you!
Source: google.com
I felt the communication was excellent and was kept up-to-date on the process and managed very well during COVID. This being my first chain selling and buying was made more seamless.
Source: google.com
I have been a client for a number of years of The Personal Agent as a landlord. They have always been very professional, friendly and efficient both in property management and finding good quality tenants, particularly Katie whom I mainly deal with on the property management side. I would thoroughly recommend them.
Source: google.com
I want to thank TPA, and especially Ren, for helping me and my family get through a long and frustrating process of home purchase. Having previous experience with them I can say that The Personal Agent is by far the best Sales and Lettings agent in Epsom and the surrounding areas. Highly recommended.
Source: google.com
after dealing with 4-5 agency in London , i can confirm that the Personal Agent Epsom is the Best Agent in All London , They are True Pro
Source: google.com
I use the Personal Agent to manage a flat. They have been very good at bringing to my attention any problems or other issues which need my authority to call a tradesperson. The paperwork has always been prompt and well presented. In particlular I would like to express my gratitiude to the property manager Katie Jenkins, who has always been helpful and considerate. She knows her job!
Source: google.com
The whole team at The Personal Agent are excellent. I've had both 'tenant finder only' + 'fully managed' services from other local agents but none have been as good.
Ria is very knowledgeable & always very helpful RE local market insight + pricing. Her negotiators have always been really pleasant to deal with, seem to book viewings with the right sort of tenants & provide useful feedback after appointments. Being a studio flat the tenant turnover is fairly high but I can't remember having a void period longer than a week or so..
The whole team is 5* but I have personally been most impressed by Katie Jenkins (property manager). Over the last couple of years we have had a number of issues to deal with & Katie has always been both easy to contact & very quick to respond to the problem. She books good/local contractors, sorts the problem ASAP & most importantly, ensures the tenant is happy & enjoying living there.. Really excellent service - thank you.
Over the years I've dealt with the whole team on numerous occasions (Ria, Katie, Matthew, Michelle, Joe, Arran) & they have all been excellent - Would recommend to friends/family without hesitation.
Ria is very knowledgeable & always very helpful RE local market insight + pricing. Her negotiators have always been really pleasant to deal with, seem to book viewings with the right sort of tenants & provide useful feedback after appointments. Being a studio flat the tenant turnover is fairly high but I can't remember having a void period longer than a week or so..
The whole team is 5* but I have personally been most impressed by Katie Jenkins (property manager). Over the last couple of years we have had a number of issues to deal with & Katie has always been both easy to contact & very quick to respond to the problem. She books good/local contractors, sorts the problem ASAP & most importantly, ensures the tenant is happy & enjoying living there.. Really excellent service - thank you.
Over the years I've dealt with the whole team on numerous occasions (Ria, Katie, Matthew, Michelle, Joe, Arran) & they have all been excellent - Would recommend to friends/family without hesitation.
Source: google.com
Excellent service they suggested a letting price and very quickly found a tenant for me at that price. perfect!
Source: google.com
We have found all the staff at the Personal Agent to be super helpful and professional. They are very knowledgable and have always worked quickly and effectively. Highly recommend.
Source: google.com
Excellent service, they were flexible with appointments and listened to what we wanted and went out of their way to help us find our new flat, I highly recommend them.
Source: google.com
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.
Would recommend.
Would recommend.
Source: trustpilot.com
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.
Would recommend.
Would recommend.
Source: trustpilot.com
From start to finish the team at personnel Lettings was polite,efficient and professional.after various problems at the property,Katie managed and dealt with all situations and had all issues resolved as quickly as possible.after using many different estate agents over the years it’s safe to say that Katie and her team are by far the best I’ve used and will highly recommend to my friends and family.can’t thank them enough for everything they have done.
Thankyou to you all
Thankyou to you all
Source: trustpilot.com
From start to finish the team at personnel Lettings was polite,efficient and professional.after various problems at the property,Katie managed and dealt with all situations and had all issues resolved as quickly as possible.after using many different estate agents over the years it’s safe to say that Katie and her team are by far the best I’ve used and will highly recommend to my friends and family.can’t thank them enough for everything they have done.
Thankyou to you all
Thankyou to you all
Source: trustpilot.com
This is the second time I've used the Personal Agent and they were great. on top of things, following up and proactive. Exactly what was wanted and they delivered. Thank you.
Source: google.com
I have had an excellent experience selling my home with The Personal Agent. They have been brilliant throughout the whole sales process. Sarah in the Sales Progression Team has been instrumental in sales process and has worked diligently and professionally always keeping me updated at each stage. I would definitely use the team again.
Source: google.com
Great agency, supporting my move from Surrey down to Hampshire. From initial listing through to completion, Sarah kept us fully informed throughout and was creative in finding solutions to the usual niggles and issues that you get with property moves. Would highly recommend.
Source: google.com
Would highly recommend Personal Agent. We sold our property through the Ewell branch. Staff kept us informed every step of the way. The sales progressor did the same.
Source: trustpilot.com
