Spa afternoon followed by afternoon tea was perfect! What lovely staff - so professional and attentive in such wonderful surroundings!

Thoroughly recommend!!

We had a very relaxing week at this hotel which is just a 5 minute walk from St Peter Port main street and harbour. Breakfast was wonderful in the Brasserie restaurant with views of the sea and Herm Island. The service is excellent and the bed extememely confortable. There is a small carpark for which they offer valet parking and may wish you to hand over your car keys so they can move cars around. This was a perfect hotel to relax and unwind.

All the staff in the hotel were superb, nothing was too much trouble. I would like to give special praise to Nick Bosse who was excellent in every way.
Our room was very comfortable, providing everything that you would expect from a five star hotel. Although we did not experience the Govenor's Fine Dining Restaurant the food we had in the Brasserie was very good.
The only drawback to the hotel was it's location. For more elderly guests it requires you to walk up a steep incline from the port back to the hotel.

Agree with all the excellent reviews. Know Guernsey very well and know the transformation of a few of the 1970s hotels over the last few years. This is very posh and amazing service but it is very expensive. It feels very grand and the breakfasts and brasserie are very good. My only criticism was that there was no local input into hotel management. I enquired why the satellite Tv did not have any channel TV. No one seemed to have heard of it! I said as this was thepremiere hotel of Guernsey this was strange. It fell on deaf ears! A small detail but one they should look at for perfection!

Having been a visitor to the lovely island of Guernsey for over 35 years and stayed at several of the islands hotels over this period and having just returned from a few days stay, I and my travelling colleague agree that The Old Goverment House Hotel & Spa is now the best hotel to stay at, certainly as far as we are concerned. Yes the hotel costs are not low in relative terms but considering the quality of service, food and the overall ambience of the hotel it is value for money. What also sets this hotel apart from others on the island is the friendly 'home from home' atmosphere that the management and staff genuinely convey and the effecient but not over the top attention to detail and personal awareness of the guests and their needs that the staff deliver. One other plus factor as far as we are concerned is the location of the hotel with the main town easliy accessible, if a little hilly. Unless of course one requires a rural location then look elsewhere. We will return.

Having initially been booked to stay at the Fermain Valley we were thankfully transfered to the OGH by our travel company after complaining. What a lucky escape we had! The OGH was everyting we expect from a hotel and much more. The standard of service, food and accomodation was first class. We will certainly be back for a return visit and will definately make a point of staying at a red carnation hotel next time we stay in London to see if they match the OGH excellent standards.

We have just returned from two nights at the OGH for my Husband's 40th, it was excellent. We can highly recommend this 5 star hotel, the concierge service, wating service and in general all staff at the hotel were so attentive to your needs, the attention to detail in every area of the hotel was excellent. We ate at the Governors Fine dining restaurant and chose the 7 course degustation which made us feel like kings, the somelier was brilliant, so knowledgeable, we felt very special and we would definitely return again to this restaurant.
I can not recommend this hotel enough for a special occasion!
Leek Staffordshire

We had a lovely room here- a suite looking over the pool and down to the harbour. Had a taster menu in the restaurant which was fun and the hotel really quickly sorted a hire car for us one morning. We were disappointed in the spa- we went to have a jacuzzi one day before dinner and were told it was all shut early as it was a weekend! And it was near impossible to have a slot for any treatment although we were there for six nights in total- we got the impression it was a lovely hotel with an independent spa next door. And if you wanted to use the pool then a sauna you would have to traipse through the hotel bar and restaurant to get there.

We had the pleasure of attending a friend's wedding at the OGH recently. We decided to stay in the hotel with our baby daughter for convenience and I'm so glad we did. Although it wasn't the cheapest option, the hotel is absolutely beautiful and the service is truly outstanding. I don't think I've ever stayed anywhere else in the world where the staff are so attentive - nothing is too much trouble. The little touches, like the turndown service, newspaper, gorgeous toiletries, yummy biscuits and chocs on the pillows at night, made the whole experience feel more luxurious. The only slight negatives were we found the hotel had a lot of stairs which made it difficult with a pram and also our room was a bit too small to comfortably accommodate a travel cot. If we return we'd try and ensure we were placed in a larger room, ideally on the ground floor. Nevertheless, if you're thinking of visiting Guernsey, make sure you stay here. You won't be disappointed!

We recently spent 7 nights at OGH and the hotel excellent in all respects. All the staff couldn't have been friendlier & helpfull. The room & bathroom were immaculate, with a stunning view over the harbour. Best breakfasts ever. We hope to return.

We stayed at the Old Government House Hotel for a friend's wedding in August 2011. The hotel was gorgeous with great amenities. We stayed in a refurbished room with a view over the harbor. The room was beautifully decorated and the bed was very comfortable. The breakfast included in our room rate was delicious. Our only complaint is that unfortunately the air conditioner in our room was broken - thankfully leaving the balcony door open allowed for a nice sea breeze.

My husband and myself spent a wonderful weekend here in June and cannot recommend it enough. I don't generally enjoy staying in hotels because I have spent a lot of time in them for business travel, but The Old Government House felt completely different - we were treated like VIPs from the moment we arrived and the hotel had an incredibly relaxing vibe. It's a very old-fashioned hotel with old-fashioned manners to match! Every single member of staff was extremely polite and helpful.

Our room was very comfy, with different types of pillows available on request. When the management heard that we were here on our honeymoon we found a bottle of champagne left in our room, which was a nice touch. We ate at the restaurant every night, mainly because we found the food so good on the first night.

We visited the spa a couple of times and I had a manicure and facial, both of which were expertly done.

I'd love to return here, maybe when the weather is hotter because sadly it rained so we didn't get to laze around by the pool.

Six family members from England and Australia met for 3 days in Guernsey. We selected the Old Government House Hotel due to its character, history and its location.

The room overlooking the village, the harbour and the nearby islands was a picture and the hotel style, amenities, gardens and the well protected outdoor heated swimming pool added to the ambiance.

The hotel is located just a short stroll to the village, the harbour and the must visit Castle.

We ate in the Brasserie the first night with friends from Guernsey and it was a memorable evening with excellent food and a comprehensive wine list. On our last night we dined in the Governor's restaurant at the hotel and decided to have the degustation menu. This was a great decision as the 7 courses were of world standard and the 7 matching international wines were perfectly selected.

The staff and the service levels were excellent and we felt we were welcomed guests.

We will return and include a visit to adjoining Hern and Sark islands.

Spent 5 nights here for my husband's 60th birthday - amazing!
Service was great, staff very friendly & attentive, cake left in our room on my husband's birthday which was a nice touch. Couldn't have been better, really enjoyed it and made his birthday even more special.

We ate in the govenors fine dining restaurant and i have to say that this was a fantastic experience. the service, food and wine were all just outstanding!!!!!!!!!! worth every penny !!!!!!

We chose this hotel on the strength of other positive reviews on Tripadvisor and were not disappointed! We went to celebrate an important anniversary and were overwhelmed by the quality of service; the beautiful food and wines; the general ambiance of elegant luxury.
We were in a King Seaview rom, which was very comfortable, but if you want a balcony, you need to say so on booking; we didn't realise this and were a little disappointed that we had instead a much more conventional room with a rather interrupted sea view. Reception took this on board and resolved instantly to ensure that the website makes this clear in future. Nonetheless, we were happy in our room, which was well appointed with a splendid bed, a shower that worked impeccably and a BATH! (So many hotels fail to realise how relaxing a warm bath is after a long day's walking.) We ate largely in the Brasserie, which served very good food and was full of friendly staff from a staggering and fascinating range of countries. Monique, in charge of what was going on, was splendidly efficient and amiable.
We had booked the Gourmet experience package, which included trips to and from the airport and a 7 course meal with wine, each course and wine introduced by the sommelier and the charming waitress. Do try this if you can!
There was nothing that was too much trouble for this hotel: they genuinely want you to have a lovely time with them, not just going through the motions, but actually doing everything they possibly can to ensure it. Book now!

Stayed 30 July - 2 Aug 2011 with a good deal through the tourist board. Lovely old building, fantastic service by all staff (some more experienced than others ... but ALL seemed happy and did their very best). A credit to the hotel, especially the concierge who was most helpful. Received a birthday tray in the room which had a beautiful cake and card... nice touch. Very happy with the quality of food, at breakfast and at the Governor's Restaurant. Had a couple of treatments at the Spa which again were good. Small but well equipped gym and a good instructor for the early morning class. However, I do think the bedrooms in the lower price bracket are just too small, although I agree they are beautifully presented. We had to constantly be aware of where we were treading so not to bang legs on furniture ..... and when you're use to a large bed.... well just be prepared to get very cosy with your partner for the whole night as they must only be 4ft 6' max! Luckily we had a nice sea view from our window, some rooms at the back of the hotel are not so lucky. I know you need to have certain things in the room to get a certain star rating, but it really is too much of a squash. Good heated pool which also incorporated a shallow pool for the little ones. Very short walk to the centre of town but it's uphill on the way back! Seemed to be some nice restaurants around the area, we tried the Thai on the harbour front and Pier 17, happy with both. Would definitely recommend and return but would upgrade to a bigger room.

nothing changed at this hotel the staff are so friendley and was not to much trouble do anything for you in the morning you always greeted with a big smile before you had breakfast food a1 will go back again

Stayed three nights on a B & B basis to celebrate our 20th Wedding Anniversary and my wife's birthday the next day. On check in we were given room 311 but found this unsatisfactory as it was small and had no air-con - it was a warm weekend. The room should be a single. We spoke to the Reception explaining our reasons for asking for a better room. They promptly found us another room and moved us. We had room 215 which was excellent with a king size bed and good ensuite with shower and bath. The Breakfast was very good with everything available including full english. The dinning room is very elegant and is part conservatory with doors out to the garden. There is a small heated Pool with comfortable sunbeds. We ate out in town so cannot comment further on the Restaurant. The location is good, as it is quiet in the immediate area and only a five minute walk down to the Waterfront with it's Bars and Restaurants. Only marked this Hotel 4 out of 5 because of the initial room offered otherwise all OK.

Just returned from 7 nights at the Old Government House where, on the whole we had a wonderful time. Every single member of the staff we met was courteous and only too willing to help in any way - it's impressive to visit a hotel where within two days every member of staff you encounter knows your name!
Although our room was not the largest (by any means) it was comfortable, well maintained and luckily had a sea view.
I would certainly recommend this hotel though I would concur with the earlier review regarding the "quantity" of the portion of smoked haddock offered at breakfast. We had a inclusive breakfast rate but if I had been asked to pay extra for that particular breakfast option I would certainly have complained - the kipper option was much better value and more substantial.
A small complaint but one that should not put you off visiting what is another excellent Red Carnation Hotel.

I stayed at the hotel from 20.7. to 31.7.11. I was there to attend the Town Carnival (staff will remember me as I am a big fan of the Tropikal Vizions Steel band) They also played at the hotel on Wednesday evening, 27.7.11 and everyone loved it. I hope they will be back next year.
The room was cosy, the bed and pillows comfortable I had a great night sleep. I liked the tea and coffee making facilities. The cooked breakfast was good I also had "Continental". Late Lunch at the Brasserie (Steak and vegetables) was just perfect and the ice cream was amazing. Room service was excellent I had the house made sandwiches when I didn't feel like going out.
I would like to say "Thank you". The whole team was very friendly and helpful.

I booked this hotel last minute as a special one night away for my husbands 50th birthday, we loved it so much we are looking at when we can go back. It is worth every one of it's 5 stars just for the accomodation and service, we didn't even try the spa.
We stayed in a seaview room which had a balcony, the decor was lovely, the bed was the most comfortable I have slept on and I am fussy, you get asked before you arrive if you have any special requirement for pillows. All of the staff are wonderful and friendly, it is a very relaxed atmosphere, nothing is too much trouble. The Brasserie service and food is excellent, I would love to try the Governor's restaurant. The location is in town so great for wandering around. Don't attempt to park a car yourself, the carpark is around the back down a narrow alley and the staff are used to manouvering them for you, just stop outside and let them know.
My only comment is that if you were 6ft plus you would not fit in the shower in our bathroom as either the bath was high or the showerhead low, but I am sure that there are other rooms with a different layout, just mention it when you book.
Thank you OGH, I wanted this to be a special stay for a special day and it turned out better than I could have wished.

Expensive, the room we had for 2 nights was vey small and noisy from street and upstairs neighbour.
Breakfast was good, dinner not so good
Fish was small and called catch of the day, we thought it was deepfreeze.
Winelist small , nothing special. Service was pleasant, maitre d was good and attentive.Wifi free and good. Next stay we try different place.

My wife celebrating our wedding anniversary we drove to Weymouth and caught the Condor Ferry to Guernsey. On Friday 22nd July. Despite all the negative comments our trip on the Condor Ferry was superb. Despite leaving 10 minutes late on Friday afternoon we arrived on time in Guernsey and drove the short distance from the quay to the OGHH as it is called. We found the car park at the rear of the hotel which with a big car was a nightmare to get into and get out of. We checked in stating we had heard some rooms were small and in a narrow corridor. We were cheered by the receptionist saying we were being put in a Queen room which sounded great. The surprising alternative is we could have a refurbished room but at extra cost??? When paying almost £500 for 3 nights as it was this sounded a bit naughty. So we got to our room on the 2nd floor and whilst their descriptive was a queen room my descriptive would be for a very small queen, but with a view of the sea and the garden pool. But at least we had a view of the sea, however the bathroom was so tiny and the shower was in fact smaller than that we had in our Winnebago in Alaska two years ago. Getting in was okay but getting out with the door opening in was a contortion in itself. All being sorted we then had dinner at a beautiful restaurant the Boathouse on the front of St Peter Port, promising ourselves that we would have dinner in the Governors Restaurant at the hotel on the following night. However our first dining a the OGHH was breakfast and whilst cereals, fruit, toast etc was in abundance I selected the Smoked Haddock with Poached Eggs yes Eggs not one but two is my understanding of plural. However when it arrived the smoked haddock was on a huge plate with a sort of dip in the middle and it was hidden under one poached egg. Hidden is no exaggeration it was no more than 40cm across by 50cm long and not plump, less in fact than 4 tastes and it was gone, again the use of a small egg whilst hiding the fish did not hide the miserable offering that it was. This really was not good but in view of the other offerings at breakfast including my wife's very adequate Scrambled egg I was reluctant to complain. But in looking at the menu for the evening in the Governor's restaurant coupled with the mean offering at breakfast I saw the ultimate in matters that get my back up. Here we were in an hotel of repute with prices which make even the Four Seasons look cheap being told that all drinks and food will have a discretionary 10% service added!!!!! If there is one thing that really does anger me is a restaurant or hotel who make decisions for you when it comes to tipping good service especially when they are not inexpensive in the first place. I will reward good service in my own way I do not need to be treated like some small child being asked to remove what I had not asked to be put there in the first place. That meant we would not be eating at the OGHH as we had planned. Instead we opted for Da Nellos and Christies both of which I report on later.
Again the Old Government House Hotel is as it says on the label a great boutique hotel and breakfast on the lawn is a great experience by the pool and the fountain, but I do feel it has been living on a reputation with people who are easily pleased or are dazzled by the ambiance. As a world traveler I would have anticipated a bigger room and bath room for the money, more smoked fish for my money and my own decision on giving a tip or not as the case may be, when never knowing really if this reaches the staff of the hotel who were absolutely impeccable and catered for every need.

Rooms – excellent – we had a wonderful spacious room the first night but a rubbish view, then a small room the rest of the stay, with an absolutely superb view of the harbour and the other islands, as the front rooms with the views are not all suites. This equalled it out and the price seemed fair enough with the 4 nights for 3 deal.

A rather strange excuse why our room wasn’t ready – “Oh sorry, we thought it was one person so we have to prepare it for two.” Prepare such a spacious room for two?

I was impressed that they warned us about the noisy music from a wedding reception below our room on the Saturday evening, and said it would end at 2300, which it did, on the dot.

Room IT system – the slowest and most user-unfriendly TV-centered internet and music system we’ve ever seen – I hope the hotel didn’t pay too much for whoever conned them into buying it.

Spa and treatments – brilliant. Worth staying here just for that.

Brasserie restaurant – excellent. Governor’s Restaurant – 7-course menu very good, but they tried to overcharge us by over £100 (inc the service charge on the overcharge). As soon as the waiter saw us scrutinising the bill, which seemed a bit high, he whipped it away with an “Oh sorry, I’ve made a mistake.” They had charged us for 2 bottles of dessert wine at c.£50 each instead of 2 glasses at c.£5. Who ever has a bottle of dessert wine each? Seems a rather careless mistake to make, and I would have expected a more embarrassed and fulsome apology!

Staff – excellent, except a last minute glitch – the reception staff sent us on a wild goose chase costing £10 by taxi when we urgently needed a pharmacy on a Sunday when the shops are closed. The reception staff did their best, but they just didn’t have the knowledge. In the end I had to get hold of a Sunday paper and see which pharmacies were on duty on Sunday and which time they were open, which the staff could have done in the first place (and so could I, if I’d known the staff were so unknowledgeable).