Lovely hotel the staff can't do any more to make your stay an enjoyable experience and to be dog friendly is an understatement your pets will be pampered from arrival till home time
Orlando is always about somewhere to make sure you have everything you need and Paul and Jorge behind the bar make sure your glass is filled up a very present experience

By booking sometime ahead, we were able to get a good deal on a king room with a balcony and sea view. The room was large and very comfortable. A problem with the shower was corrected quickly. All the staff were friendly, professional and helpful and made our stay particularly enjoyable. The breakfasts and dinners were very good and again the staff excellent.
We are not sure when we will return to Guernsey, but would happily stay at the Duke of Richmond again.

3 day stay the hotel was very comfortable and we had a huge room ( superior king) it had a sea view if you stood at an angle ( main view was the terrace of the rooms below). Bathroom was excellent and décor was very fresh. Staff very helpful and knowledgeable. The hotel is located up very steep hill from the port but it helped us walk off the calories we had consumed. The only issue was the Q for breakfast, not enough staff - tables not cleared quickly so the wait for a table was 20 mins on one morning. We also ate here in the evening and had to wait 45 mins for a table although we had booked ( kitchen was backed up, was the reason given) a further 30 mins to get our starter. The staff very apologetic to everyone and removed some drinks from the bill to compensate . We loved the hotel so we didn't let this spoil our stay. We didn't use the pool so can't comment. We had breakfast on the Terrance on two mornings which was really great.

We were on a walking tour with cream tea so no idea hat to expect but just wow!! Fabulous

The hotel is beautifully decorated. We didn't get to stay but it's definitely one for the bucket list now

The pool looks lovely. We sat outside on the terrace.

Great job Duke of Richmond. Will we return? On yes!

The Duke of Richmond is part of a group of luxury hotels around the world. I suspect it has seen better days but still good depending on what you book. I stayed in a Classic double room which for 4 star hotel was rather small and with a small bathroom. You had to edge round the bed and the bathroom door was less than a metre from the bed so not good if you were sleeping and your partner went to the bathroom it would wake you up. There also was blue light perminently on in the bathroom which could be seen in the bedroom which was irritating for those who like to sleep in the dark. There was also no fridge in the room which is unusual for a 4 star hotel. Our room 307 was right next to a lift so I would avoid it if you are a light sleeper. Fortunately it was broken for the three days we were there otherwise we would have insisted to be moved.

The restaurant was ok but the food was not brilliant so best to eat out each day. At breakfast make sure they do not put you on the table by the computer and the breakfast menus as staff and customers keep brushing past you which is irritating. Two of our four slices of toast were obviously burnt but they still served it and my chicken was also partially burnt. Also the waitress forgot to get something I ordered so a bit more staff training I think.

The reception also struggled to cope when there were errors on the bill and I struggled to get help booking a visit to a local tourist attraction. The hotel is located up a steep hill from the town centre so whilst easy walking into town it was a struggle walking back. The staff were generally friendly and helpful.

Just back from 3 days in Guernsey at this lovely hotel. The hill up and down from the port was a struggle at the beginning, but by the end of the holiday it became second nature and to stay at this lovely hotel, its something I would happily do again. The staff were all amazing from front desk to restaurant staff they were all friendly and went the extra mile. We're already planning next years break....and will be back!

We have just stayed at this hotel for 10 nights, this being the first time that we have visited Guernsey. The hotel is only 4 miles from the airport and can either be reached by a bus to St Peter Port followed with a 15 minute steep walk up to the hotel or taxi. The hotel is a 4 star hotel and deserves to be. The rooms are very comfortable with tea and coffee making facilities and toiletries provided ( the only thing missing in our room was a fridge although fresh milk was provided gratis.)The bathroom had a shower over the bath which was a most powerful power shower. There is a small outside heated swimming pool on the terrace which is open from 8am.
Breakfast can be eaten in the dining room, conservatory or outside where there is a sea view. Breakfast is plentiful with several choices which are served to the table. We dined in the restaurant for one evening meal which we did find was rather expensive, all of the main courses come with a very small garnish but no vegetables which is charged as an extra, e.g. I had a t bone steak which although was £22.50 served with cress, a mushroom and a tomato , the chips that I ordered with it were an extra £3.50 which seemed a little excessive. All of the staff were very helpful and friendly, nothing proved to be too much trouble for them, we were looked after very well. Should we return to Guernsey we wouldn't hesitate staying in the Duke of Richmond again.

We stayed at this hotel in July for three nights. It has a great dinning room with views of the kitchen which is very modern, The room was spacious and clean. The hotel has a nice veranda where you can enjoy breakfast or a drink and there is a nice pool. It is located above St Peter Port which is a nice village and port.

When we need to stay 'in town', this is our hotel of choice. The standard rooms are well appointed and bathrooms of decent size and always scrupulously clean. We know we can relax and feel at home.

All the staff are attentive; The reception staff always acknowledge us on arrival, even though they may be attending to other guests at the time.

We enjoy a drink at the bar before dinner in the Leopard restaurant. There's a large choice of wine by the glass. My favourite is New Zealand Pinot Gris and it was a bonus for me to be informed, 'yes, we do have it'. Up to now, every evening meal we have had has been a delight. Service is good with just the right amount of time between courses.

I would recommend the DoR as a pleasant and convenient hotel to stay when visiting St Peter Port. Just far enough out of town to be quiet at night, but close enough to stroll to the shops and seafront

This hotel is a 10 minute walk from town (uphill unfortunately) but if you are moderately fit it is a lovely walk into town. it is situated in a quiet residential area across the road from a lovely park and school. Rooms are comfortable and they have an excellent dining room with well trained friendly staff. Would definitely stay again. Guernsey is a great place to visit loads of restaurants, quaint shops,beautiful walks and lots of interesting history.

Nice enough hotel, but don't truly feel its value for money. The box room was nicely kitted out, sky sports was a bonus. That said, it was a box room. I've never swung a cat before but if the opportunity should have came about, I wouldn't have been able too. The bathroom was also ridiculously tiny, which complimented the bedroom well. Leopard bar was nice, apart from witnessing a bit of belittling by members of staff to others, I'd recommend it for a cocktail.

We stayed here 'just because' for a night and loved it.

Food in the Leopard Bar was super, staff are lovely and there's a great atmosphere. Extensive cocktail and wine lists were much appreciated.

Room was beautifully decorated and the bed was very comfortable.

Afternoon tea in our opinion is unmatched over here - there's nothing to dislike about the Duke.

What a lovely hotel we are so glad we stayed here!. The hotel staff could not have done more, they are so polite and nothing is too much trouble. The room we had was super, a good size with a very comfortable bed and importantly for me, spotlessly clean. The food was of a high standard and we enjoyed every meal we ate here. If I had anything to say it would be the walking back up the hill to the hotel after being out all day, this can't be helped and is compenstated byt the nearby Candie Park.

I visited recently overnight on business. I made my feelings clear as I checked out and I was told that the general manager would be in touch to discuss, and I said therefore I would not make public my views. He hasn't been in touch so...

I booked a taxi, through the hotel, to pick me up at the airport, driver wasn't there when I arrived, this was 8 pm and terminal was deserted. I sat outside on a bench (with luggage) watching taxi drivers chatting to each other, trying to find the confirmation email and get my phone to reboot. After a few minutes a driver wandered over to the terminal. Long story short he was my driver and hadn't seen passengers disembark the flight. Find that very hard to believe as he was facing the one and only door, but that's not the hotel's fault. It kind of sets the tone though.

I checked in, to the hotel, very smart room. Small but very well appointed and very comfortable. My only constructive criticism relates to the hallway, on exiting my room left and right looked exactly the same, nowhere in my corridor was there any sign pointing towards the left or stairs. This isn't a big deal just an observation. As I say the room was lovely. Extra firm pillow as requested, dressing gown, slippers, tea making facilities, decoration in very good order. If one was staying for a few days the room would be pretty cramped but for overnight it was excellent and the bathroom super.

Went down to dinner, 9 pm table booked. Restaurant manager showed me to the table for 1 by the kitchen door. 20 mins later I was still sitting there gazing around when she came over and said "sorry I forgot you, it's been one of those days". Perhaps but we could all say that. But the two gentlemen sitting next to me were getting super service. My starter came and went. Crab salad, sorry to say (and I was starving and really looking forward to it), completely tasteless. After sitting there 40 minutes I called over the manageress and asked if she saw a drink on my table. "No? Neither do I". "Well what do you want?" she literally barked at me. "How do I know? I haven't seen any form of wine list or been offered anything" and I do mean not even a glass of water. She said I could have a glass of wine for free, both my first two choices (the cheapest ones I add) were unavailable. The main course, the fish special pan fried with stir fried vegetables was so over cooked it had gone rubbery and basically inedible. As I was fighting the fish, and the men on the table next to me were being treated properly by their waiter, the kitchen turned off all lights. Didn't really feel like a dessert by then to be honest anyway. I was made to feel so unwelcome, so in the way and just an irritant, that I was literally in tears by the time I left the restaurant. I would add that several other tables were occupied but it was not packed out and others were still eating, I was not keeping anyone who should have long gone home.

I was still too upset the next morning to eat anything other than a piece of toast but I can say that the full English breakfast did look very nice.

After my early morning meeting the next day I sat working in the lounge area until my flight. When the Reception phone rang, one hopes it was internal calls, it was answered by someone saying "Fawlty Towers". Oh the irony.

At check in I had asked the gentleman on Reception to book me a taxi back to the airport the next day. He said he would do so. The next morning I double checked and was told it had been booked, for 3.15 pm. At 3.10 pm I was ready to go. The taxi didn't arrive. As I was telling the Manager how dreadful my experience as a lone woman business traveller had been in the restaurant over his shoulder I could see the Receptionist on the telephone frantically trying to get me a taxi, by now it was "rush hour" in Guernsey. The taxi arrived at 3.40. I only just made the flight, the taxi driver said no taxi had been booked, he had been pulled off another job to pick me up and he doubted very much whether I would make the flight.

I was then searched at airport security and my bag was searched twice. My family came to the mainland from Guernsey many generations ago, I can understand why they left and I certainly won't be going back in any sort of a hurry.

The best part of the trip - Gwyneth & Grey in the town, a lovely boutique run by two friendly and helpful ladies.

We booked in for one night with a deluxe room looking out over the pool with a sea view. The room was not massive but had every thing you could wish for complete with a separate toilet.nothing was to much trouble for the staff always asking if everthing was ok.We dined in and what quality food we had freshly cooked and overall good price for the service given breakfast was up to a high standard with no faults at all we will be back

Just come back from 4 day stay .. fantastic relaxing hotel, great location anywhere in a taxi was only about 10/15 mins away..lovely food in the leopard room with excellent service, all the staff were very polite and well trained .. highly recommend!!

I arrived at the same time as a thunderstorm that caused some flooding on the island and so decided that I would not venture out that afternoon in the heavy rain, phoned down to see if I could get afternoon tea without booking and went down to find their summer promotion of the 'picnic' afternoon tea. As I was by myself, when it arrived I thought they had provided enough for two but (as I saw from others) it was just for one and I thoroughly enjoyed the experience (having decided to start with some fizz to take my mind off the rain). Well worth the relatively small charge.

The room as well was well worth the extra (Superior Double/Twin) as it gave me a fairly comfortable settee which came in handy as I had picked the four days of the month that had some rain in two of them! However I was able to get out and enjoy the island but in between was made to feel very welcome by all the staff I talked to, at reception, in the bar and restaurant and housekeeping. They had organised airport transfers for me which worked well and I took advantage of the turn down service which happened during my evening meal.
As I was only there for four nights (and didn't fancy the walk down and particularly uphill afterwards to St Peter Port in the evening I stayed in to eat. However, I was not disappointed as the food was great and there was enough menue choice with the specials to keep me going with different meals each evening. Unfortunately, due to the weather they were unable to run the weekly barbeque but the chef incorporated a little of that in the menue that night.
If there was one small point being by myself I was able to watch the serving staff and maitre de(s) during service and they were trying their best to see everyone very quickly but that was reflected in the speed of travel around the floor which at times looked frantic - suggest they to make haste slowly (or at least slower) it helps the digestion as far as I am concerned! Would not want to loose the feeling of wanting to help though as both the food and service were nearer 5 than 4 star quality with what seemed like plenty of staff on duty.
Good selection at breakfast although sometimes clearing dishes from the table was a bit slow, but I am being quite picky here!
Overall though a very enjoyable and comfortable stay and if that was four star I may have to try the groups five star alternative on the island! Thanks to all the team

Stayed for 2 nights. All staff very friendly and helpful. Afternoon tea is a must! We were there for over 2 hours enjoying all the goodies-staff very attentive but at no point did we feel hurried. Great breakfast too. Room was amazing and the view from the terrace to Herm....addictive.

My daughter and I had the pleasure of staying in the DoRH between 14 and 20 July 2017 in Rm 508 and we enjoyed it very much. The hotel is a bit up the hill in St Peter Port and normally it costs about £6 to take a taxi from the waterfront/ferry port to the hotel if walking is not your thing. The hotel rooms are nice, clean and air conditioned. The staff, particularly Aaron on the front desk, was always very helpful. For instance, I had arranged to have a fan in our room and they went out and purchased one based on my request. We paid for the breakfast option with the room rate and were not disappointed. The breakfast was excellent and you could eat all you want. No hot tub, sauna or gym facilities, which is a negative and I think they must address in any future modernisation. The cost was rather expensive for similar rooms on the UK mainland, but I found that the entire trip to Guernsey was far more expensive than expected since everything costs more there - at least that is the way it seemed to us (e.g. restaurant food, entrance to museums, etc.). Nevertheless, bottom line, fully recommend the DoRH.

We booked a 3 night stay for myself, husband, mother and Aunty. From start to finish this hotel provided us with excellent service. On making the reservation I had a few special requirements, as we were travelling with elderly relatives. The lady on reservations was most helpful and advised me on booking the two junior suites as one of these had a walk in shower. On arrival at the hotel we received a warm welcome and whilst our room wasn't ready, as we arrived late morning we were taken care of and made to feel very comfortable. Our rooms were both beautiful, with a fabulous outdoor terrace to both rooms.The outdoor furniture was nice, but the round sofa on one of the terraces was mouldy and should have been removed really. Nice large bottles of complimentary water, tea and coffee making facilities and a fridge. The beds were very comfortable with large fluffy duvets. The only slight criticism is the toiletries which were quite basic. L'occitaine or a more upmarket brand would have been nicer. The towels were plentiful and again white fluffy and excellent quality. The dining area on the terrace was excellent. It was very pleasant being able to have lunch or afternoon tea in the sunshine. The pool was rather tricky to get to, but very nice and quiet and we did make use of it whilst we were there.
The food in the restaurant was excellent. I felt it was very reasonably priced and the quality again first class. The afternoon tea was again very good value for money and excellent.
I would definitely recommend this wonderful hotel. It is a good 4 star but offers, in my opinion 5 star service.The hotel is located about 10 minutes walk up hill from the centre of St Peters which is not an easy walk for elderly people or those with walking difficulties, however one can always get a taxi back, which the hotel will book for you.
The staff at the hotel really did make this hotel special. Friendly, helpful and always ready to go that extra mile. The rooms service, restaurant staff and front of house, all brilliant. Marta and the team on reception were a delight.
So to summarise....If you are planning on a trip to Guernsey and want to stay in a nice quality, friendly hotel, with great food and excellent service, this is the hotel for you.
Thanks again for a fabulous stay!

Stayed for 4 nights recently for a special anniversary. What a treat. Although our room was a little dated and would benefit from redecoration and modernising, it was spotlessly clean, the bed was so comfortable and pillows were wonderful. The linen was superb quality as were the towels. The public areas have been refurbished to a very high standard and the terrace was a lovely setting for a delicious afternoon tea and cocktails. Breakfast was superb, the choice was amazing, everything freshly cooked to order. But the real jewel in the crown of this hotel is the staff and service. Truly delightful, helpful, friendly and obviously take pride in their work. Very memorable break, would be delighted to return.

The Duke of Richmond Hotel was chosen to celebrate a 80th birthday and we were not disappointed. We were upgraded to sea view rooms without asking and all these rooms are furnished to a high standard, clean and tidy and serviced daily. The staff are all professional and friendly and the food in the restaurant of a high quality. Nothing is left to chance and everything catered for, even down to a birthday card from the staff and a fruit platter in the room on our return from dinner. The hotel is not far from the port about 10 minutes although downhill. There are plenty of restaurant's and bars and things to see and do. Having a car is a bonus and this allows you to visit the island. I shall definitely return to Guernsey and The Duke of Richmond will be my first choice.

We have just stayed for a long weekend at The Duke Of Richmond Hotel to celebrate my mother-in-law's 80th birthday and thoroughly enjoyed our stay. The rooms we had were super, overlooking St.Peter Port and the sea they were a good size, the bed comfortable and cosy with a choice given of type of pillows, we had feather and they were lovely and soft. The rooms also had air conditioning which was nice to have to keep the room cooler at night and were very clean and well catered for with toiletries. We ate in the hotel the first night and were so impressed with the staff and excellent food that we ate there again, you don't often get food in a hotel as good as a stand alone restaurant but this hotel we felt was an exception. Your every need was quickly catered for by the lovely friendly staff especially Olga and Gustav that made this stay a special and memorable one for all of us. Also would like to mention the live music on Friday night, the two lads just played their guitars, a mix of tunes and just the right level of sound so as to be heard but not intrusive, I really enjoyed listening to them, again it made a memorable evening. We will most definitely stay there again when we return to Guernsey.

We stayed at the Duke of Richmond for 10 days in June, a few people said that we would struggle to find things to do for the 10 days in Guernsey but that couldn't be further from the truth, I guess we were lucky as the weather was very hot for nearly all the time we were there. The hotel decor I'm sure is a matter of taste but we really liked it, more a colonial look in our eyes. It's the people that make this hotel special as they are not only really well trained in customer care but are genuinely lovely people who go out of their way to make your stay special. I'm going to mention names as they really did make our holiday special, there are more but shifts change and these were the people that we saw the most. Orlando, Olga, Roxana, Ben, Gustaves, Francis, Shirley, Natalie and Paul, thank you for looking after us. Food at the hotel was excellent, comprehensive quality breakfast and evening meals. There are plenty of restaurants and bars in the area so eating isn't an issue!
Guernsey was a lovely island, we took the ferry from Poole so had the car with us, we only used it a few times but driving was very relaxed. Must do's include a ferry to Sark (50 minutes) and Herm (20 minutes) both magical islands with no cars, desert island beaches and stunning wildlife.

We stayed here for our 25 anniversary and the staff were amazing they wrote us a lovely card gave us bubbly and a lovely plate with a chocolate inscription. The hotel and rooms were also amazing as was the food and breakfast.
Would return in an instant
Thank you all very much