A return visit to a lovely hotel. Friendly staff, efficient and courteous. We had a great room with a fantastic view of the sea. Food is good, well located for the town as long as you don't mind walking up a steep hill. The sister hotel of Old Government House, it's tough to say which I prefer. They are both great but whilst the bar of OGH is better, the relaxed feel of Duke of Richmond probably shades it for me

Stayed for the weekend whilst on a business trip, everything was excellent, staff very attentive and helpful, rooms very clean. Good breakfast, the hotel is a bright and welcoming place visited by many non-residents as it's a nice place to meet for a drink with a pleasant mix of age groups, well worth a visit.

We stayed 5 nights in this excellent hotel. 3 nights were as part of a large group. The hotel staff were very helpful & friendly. They were hard pressed because of our group of eighteen friends, whilst also preparing for two weddings, yet they coped very well & the staff remained helpful & cheerful throughout.

Room was good with tea/coffee usable WiFi. Had a staircase (3 steps) which could be a problem. Staff really helpful. Food excellent, the decor of the restaurant is not to my taste. Location is really good, 10 minute walk (steep) to the main St Peters Port area (but through Candie gardens). A bit noisy Friday night, but the rest of week was very quiet

Very nice, clean, well appointed hotel with reasonably proportioned rooms. Excellent restaurant serving great breakfasts, although evening meals are quite expensive. Very helpful and knowledgeable staff.

Hotel needs a serious refurbishing, possibly ( after reading other reviews) we stayed in the OLD wing. Very tired, the only way to describe our room decor is : Alice in Wonderland on speed who went back to 70ies?? Fabric on the walls... badly stained walls due to air con leak ( grey huge monstrosity on the wall ). very old fashioned carpet, old fashioned looking and very tired doors ( opearated by Key not card... lock very dodgy). Having said that, the bathroom looked refurbished in last few years although it is already falling apart, doors falling off hindges if you try to open the bathroom cupboard ( this sort of thing). now the good things: STaff is lovely and very helpful. Food in restaurant really good ( well done ot the chef). Waiting staff is helpful, cooked breakfast was wonderfull - we tried several things from the menu and it was really really good. Continental selection disappointing , quality or display are just not there - definitely work for improvement. Bed in our horribly old fashioned stained room was fabulous. really good comfortable matterace. Good quality sheets . room on a small side and they put coffee/tea making facilities in the wordrobe, all quite odd. Would i stay there again ? Although we had a fairly comfortable stay, maybe, not sure, i would probably like something more modern next time. Location wise - if you are walking - it is on the top of the hill so a bit of a climb each day. we didnt mind it.

Brilliant - well worth a visit :-)
Staff were very friendly and more than happy to help.
The afternoon tea came out on the most fabulous picnic bench - and we ate the lot - loved it :-)
Would definitely recommend!

Our first stay in Guernsey and at this hotel. We loved it! The staff were kind, friendly and helpful and the hotel was immaculate. The management should be very proud of their staff.
The hotel is at the top of a long hill and for the first three days we puffed and panted our way to the top, but by day four we made it without difficulty! Just a matter of fitness really. Taxis are relatively cheap and worth it if you have eaten too well in the town.
According to the Daily Telegraph, the Leopard Bar is a hidden gem - and it's in this hotel! There is also a lovely, large terrace overlooking a pool and is a very pleasant place to be
Loved Guernsey. The people are very proud of their island - and it shows.

This is a well run hotel that was spotlessly clean with friendly and efficient staff. For me it was a little bit too old fashioned and fussy but that's a personal thing and not the fault of the hotel.

Good things:
Excellent breakfast
Great bathroom with robes and slippers
Quiet location for a town
Spotlessly clean
Efficient and friendly staff

Bad:
A 20 minute steep walk uphill from town
Very limited parking - 5 spaces
Air con unit placed in such a way that it made you cold in bed
Bar meal choice very limited
Wifi was awful
Bedroom a little small for the price and cluttered

Overall still a good hotel but would not return.

Tonight is my third night here. I don't usually write a review whilst I'm still on holiday. The hotel is lovely and the breakfast is very good. But what can I say about the staff? I've stayed in loads of hotels and the staff here might just possibly be the best I've ever met. Friendly and attentive, they help to create a special atmosphere at the hotel. I've really enjoyed staying here. I hope the boss and the mangers appreciate the staff they've got!

This is a hotel that goes the extra mile. I was in Guernsey for a 36 mile race and the hotel could not have been more helpful. They provided a Good Luck card and cake the day we arrived and then after I had run the race they provided complimentary soft drinks, fruit and ice cream. The rooms were really good - only downside was we had three steps in our room from the bed area to the bathroom - after 16 miles of hills these were a challenge! They provide a fridge, cold milk on request and the room was well cleaned. All the staff were friendly and could not have been more helpful. The breakfast was good - although it was included, I am not sure I would have paid for it separately as it was expensive. The w-fi was a little slow - but this might be an island problem.

I have to agree with the others this is a First Class Hotel, faultless staff effortlessly helpful.Always willing to assist and very helpful on places to visit and how to get there.The only downside is the Hotel is at the top of quite a steep hill. A nice park on the way up and down to break the journey but if you are not very good at walking I would suggest you use a taxi for the five minute journey.The diningroom is well worth booking for evening meals reasonably priced for Guernsey

Our stay at the DofR was fabulous... catering and front of house were superb, Arron (hope I've spelt his name correctly) was brilliant, friendly, welcoming and the best reception/ concierge we have come across for a while.

The evening meal we had was outstanding ... we had a very similar meal at Le Nautique which was comparable on price however your waiting staff and chefs produced fabulous food and a relaxed atmosphere. You out shone them in every way.

You should be top of the list for Guernsey as far as we are concerned and won't hesitate to stay again.

Just returned from this first class hotel,we enjoyed a 3 day trip for our first time in Guernsey. .if your are undecided about where your are going to stay make sure this establishment it's right at the top of your list ,i believe it will be difficult to top! Reception staff and restaurant staff are all too notch,special mention for Orlando who is quite a character! But lovely with it! We stayed in a wonderful suite room which provided everything we needed,one small gripe was we found it quite cluttered..maybe a personal thing definately not a criticism! We will return in the future without hesitation. .but will make our own way by taxi! I'm no penny pincher but believe a taxi transfer should be a service the hotel can arrange for its customers without such huge discrepancies in cost..hotel charged £19..true cost on return journey was £12..didn't spoil anything for us but maybe something the hotel can look into?? 10/10 xx

Generally speaking very nice, helpful, friendly staff, except for one receptionist who seemed to take pleasure telling us we could not have a later check-out. It would have been a nice gesture had she agreed because, as explained, our ferry left late afternoon, so a 1 or 2 hour later checkout would have been very helpful and still given the hotel plenty of time to clean it ready for their next guests. That experience spoiled it a bit for us.

Again, generally the food was okay, apart from one very dried up breakfast. The room was lovely with a top floor view of the harbor and sea, impeded a bit by an overgrown tree. Any room lower, say floor 3, 2 or 1 would probably not have had a decent view.

The WIFI was very weak and occasionally dropped out. Room service was questionable; when we called room service for more coffee sachets, we were told they had ran out. However, when I asked the person to go out and purchase some more coffee, miraculously more sachets appeared. Funny that.

Hotel parking is very limited. The hotel has just 6-7 spaces. For 30 plus rooms, that's not much. And finding spaces on the street can be challenging and restrictive.

Overall, it was a lovely place, nice people and nice location. Food about average.

The Duke of Richmond is how hotels should be - the attention to detail throughout and the helpful and friendly attitude of all staff members was faultless.

I spent three nights at the DOR while visiting Guernsey to run the ultramarathon around the island. I couldn't have asked for a more comfortable base. But it is the staff who really set this hotel apart from all others. (It was a very nice touch to be given a good luck card and cake the day before the race, and greeted with a complimentary big cold drink on my return.)

While most hotels surely ask their staff to treat guests with politeness and to be helpful, at the DOR it does not feel forced or unnatural as it does at many others. The staff here are extraordinary and a credit to the hotel, and the service far exceed some 5* hotels I have stayed at.

My room was very comfortable - the bed was huge and relaxing; the bathroom was clean and in good order (not like some shabby bathrooms I've seen!), and I really liked the decor. Yes, it was completely over the top - but that's the fun! Why would you want to go to a hotel that looks like your home?!

Breakfast was delicious. The first morning, I went and had breakfast in the restaurant - a good choice of continental offerings, all fresh, all tasty (cooked was an option). I had breakfast in my room for the other two mornings, and there were no stingy portions like you sometimes have with a tray breakfast. I also ate at the hotel every evening for convenience (unimaginative of me, I appreciate), and the food was excellent each time.

The hotel is a short 10 minute walk down to the port, and is right next to the pretty Candie Gardens and Guernsey Museum. Yes, it is a bit of a steep hill walk back to the hotel, but it's a very pleasant stroll. There is lots to see and do in St Peter Port, and I was very pleasantly surprised by Castle Cornet, which I really recommend (for the views from the top if nothing else).

I will definitely be returning to the Duke of Richmond and have already recommended it to several friends. The staff are a credit to the management. It is impossible to single out any individual member of staff, as they are all faultless.Thank you for a wonderful weekend.

From check in to check out cannot fault the room, service and food at this hotel.nothing is to much trouble. Orlando is a credit to the hotel all the staff very helpful, friendly and professional at all times. The best stay in guernsey we have ever had. Would highly recommend. We upgraded on arrival, huge bed very comfortable. It's was the attention to detail that we appreciated. Rooms clean and exquisite decoration. Will defiantly stay here again, WELL DONE

We spent 10 nights at the Duke of Richmond as a special treat to celebrate a big birthday. Our room, a classic double, was pleasant with views of Cambridge Park. We ate dinner in the restaurant several times and it was delicious, as was the afternoon tea (the savoury macaron was a thing of wonder) and the bar snacks were also very good. The breakfast menu is excellent and we tried almost everything on it (I recommend the waffles). We also tried several of the cocktails on offer in the Leopard Bar. The staff on the food and beveridges team were all cheerful and efficient.

Indeed, by far the best thing about this hotel is the staff. We were there long enough that some of them got to know us by name and most of them are happy to chat to the guests. There was also a little surprise for my birthday, which was a lovely touch. Everyone on the staff is warm and friendly and nothing was too much trouble. The service is impeccable, which is exactly what you pay for at a 4 star hotel. The lovely people who work at the DOR really did make our holiday.

We stayed here for 3 nights. Our room and bed were very comfortable with robes and slippers provided. I liked the ambient lighting in the bathroom which was spotlessly clean and well appointed. We found the whole hotel quite old fashioned and the decor fussy and not to our taste, but it would be unfair of me to mark it down for those reasons. The staff were friendly and helpful and service excellent. Breakfast had plenty of choice, with buffet cereals, fruit and bread. Hot choices could be ordered and freshly cooked - one morning I chose the smoked haddock, the next two mornings I had a spinach and smoked salmon omelette. Hubby enjoyed a traditional full breakfast. Other people ordered waffles or pancakes with fruit and yoghurt or porridge. The hotel location was not a problem for us, but the walk back from St Peter Port is a hard walk uphill. We chose not to eat there and found the bar menu very limited. We enjoyed our time, but will not return simply because the decor and stuffiness of how the place is run is not for us.

Good comfortable rooms, first class breakfasts, we enjoyed a totally excellent dinner with really good wine all perfectly presented by the very best of staff. Any future trips to Guernsey will definitely include staying at this hotel - a big thank you to all the staff there.

Recently I spent 9 nights at the DOR and from the smooth check in to easy check out the service was first rate.
I had a Superior Double room for single occupancy which was superbly furnished and maintained to a very high standard. I had a partial side view of the busy port and over the town
I had breakfast and dinner in the hotel each day and the service was both welcoming and attentive without being obtrusive. The breakfast was a veritable feast from the Continental buffet to the range of cooked food, cooked to order.
The evening meals were in my view exceptional , specially the fish dishes and were prepared to order and you could view them being cooked by the chefs through the glass screen in the restaurant.
Mention must be made of the chefs, the table waiting staff and bar staff for their professionalism and knowledge throughout my stay.
I hope to return later in the year

From the moment we arrived, we had excellent service. Aaron on concierge could not have been more helpful and cheerful: lifting luggage, booking taxis, pushing the wheelchair, helping with the computer. And in the restaurant, the staff were always welcoming and attentive. The food was good, the bed extremely comfortable, and the view of the fireworks from our balcony on Liberation Day was superb!

My husband and I recently spent 4 nights at the Duke of Richmond Hotel. The Hotel arranged taxi transport for us from the airport, which worked out well. The Hotel is in a very nice neighborhood, with the entrance across from a large green. Our room was spacious and comfortable and provided many amenities. The staff was friendly and readily provided local information (although there was some confusion re a few queries) and arranged taxi transportation for some trips across the island and to the ferry port upon our departure. Breakfast was included and served in a glassed enclosed, sunny room. Breakfast and dinner (served in a more traditional room) offered many selections which were quite tasty. The Hotel is located very close to Candie Gardens (a beautiful large park that leads down towards town (St. Peter Port), the Library (which was showing exhibits during the Heritage Festival), the Guernsey Museum, and the German Underground Signal Corps Museum.. There is also a snack shop around the corner. Although it is a pleasant downhill stroll to the town (in nice weather), it is a very long and very uphill walk back (which can be done on several different routes). We highly recommend this hotel, with the caveat of the uphill walk back.

We had five lovely days in this lovely hotel. B the staff were wonderful and could not have done more for us. If we return to Guernsey we would definitely stay here again. Breakfast was always very very good. A good find.

We stayed at the Duke of Richmond for three nights in early May during a holiday in the Channel Islands.

On arrival the staff were very friendly; we had arrived an hour and a half before check in and our room wasn't quite ready, but they promised to put it on priority for us and offered us the use of the hotel facilities whilst we waited. Instead we chose to walk down to St Peter's Port, and on our return a few hours later everything was ready and our bags had already been taken up to the room.

We had booked a room with a sea view and were very pleased with it: the window seat was a great place to sit and look out over the sea to Sark and Jethou (I think?!) on the horizon. Although a little distance from the sea front, the hotel's elevation means that you get a great view.

We dined in the Leopard restaurant for both breakfast and dinner each day and really enjoyed that. There was a great choice of breakfast and the evening meals were good quality too. Restaurant staff were all very friendly.

If you haven't stayed in Guernsey before I should warn you that St Peter's Port is VERY hilly, and getting back to the hotel from the seafront is 15 to 20 minutes of very steep uphill walking. It was something we dreaded a little and indeed we'd been planning on trying a couple of the restaurants down in St Peter's Port, but arriving back each evening after the walk up the hill abandoned that plan and booked in at the Leopard to avoid a second uphill walk! I appreciate there's nothing the hotel can do about this and it probably affects a lot of the hotels in the town, but walking past the Old Government House (another hotel in the same chain) each day much further down the hill I did say a few times, "we'll look at staying there next time!"

If I have one criticism of the hotel itself it is that the wi-fi was very slow and unreliable. It just about coped with looking up bus times and booking things online (most of the time), but for video calls back home and watching Netflix it was useless.

There were a few other little niggles; however, as we were only staying a few nights and didn't spend much time in the room we didn't bother to ask the hotel to resolve them, so to be fair I can't really make any criticism there.

Overall however it was a very pleasant stay and, provided that the hill climb doesn't put you off, I would recommend the Duke of Richmond if you're looking for somewhere nice to stay in Guernsey.