Local Reviews
In March 2022, 984szp said about Saltwater
What a gem of a place!
Picturesque location, fresh and innovative dishes and great atmosphere - what else could you possibly ask for?!
We'll be back for more
Picturesque location, fresh and innovative dishes and great atmosphere - what else could you possibly ask for?!
We'll be back for more
Source: tripadvisor.co.uk
In March 2022, Portland_Holiday said about Old Government House Hotel & Spa
The ambience of the hotel may be 5 star but unfortunately it is let down by service standards. We tried to check in on a Saturday afternoon and there was only one receptionist on duty and she seemed engaged in selling vouchers to a non-resident. We had to wait some 20 mins which was a poor start, although to be fair we were offered a glass of bubbly.
However, the worse point was the room housekeeping service. We had to telephone the "service", contact reception, or catch the women, every day of our 4 night visit. First, they took linen away and did not replace them - we had hand towels, face cloths missing, the service tray [biscuits, milk sachets etc] was often not topped up. The worst experience was the penultimate day when our room had not been serviced by 4pm despite asking reception for it to be carried out at 2pm. I found the staff along the corridor and they came. One did the bathroom, collected used linen and left, whilst the other did the beds. Just as she was leaving I found no hand towels or face cloths, nor ANY toilet paper had been left. This was corrected. In the evening as we returned just after turn-down, we found the used [once] facecloths had gone and not been replaced. The maid said they had no spares left - why then remove the wet ones which we had only received four hours earlier. I asked her to search & return with missing items which she did eventually do.
Sorry, this a ramble but really not the service to be offered in a 5 star establishment. The management have much to do here in training.
However, the worse point was the room housekeeping service. We had to telephone the "service", contact reception, or catch the women, every day of our 4 night visit. First, they took linen away and did not replace them - we had hand towels, face cloths missing, the service tray [biscuits, milk sachets etc] was often not topped up. The worst experience was the penultimate day when our room had not been serviced by 4pm despite asking reception for it to be carried out at 2pm. I found the staff along the corridor and they came. One did the bathroom, collected used linen and left, whilst the other did the beds. Just as she was leaving I found no hand towels or face cloths, nor ANY toilet paper had been left. This was corrected. In the evening as we returned just after turn-down, we found the used [once] facecloths had gone and not been replaced. The maid said they had no spares left - why then remove the wet ones which we had only received four hours earlier. I asked her to search & return with missing items which she did eventually do.
Sorry, this a ramble but really not the service to be offered in a 5 star establishment. The management have much to do here in training.
Source: tripadvisor.co.uk
In March 2022, Helen G said about Lotus Pools Ltd
Lotus Pools are great-I have no hesitation in highly recommending them-from the first meeting a few years ago to now they are always on hand to sort any problems and maintain our pool 🤩🤩🤩
Source: thebestof.co.uk
In March 2022, Will P said about Lotus Pools Ltd
Fantastic service - always happy to help - pool maintained perfectly
Couldn't recommend them enough!
Couldn't recommend them enough!
Source: thebestof.co.uk
In March 2022, michael e said about Lotus Pools Ltd
They did a big pool refurbishment for us last year and stuck to their quote and even gave a rebate as the works turned out to be a bit simpler than envisaged . They also installed an air source heat pump which is excellent for heating the pool. Since then they have maintained the pool faultlessly .
Source: thebestof.co.uk
In March 2022, Julian Lane said about Lotus Pools Ltd
Andy & Katrina run a great business with friendly and reliable staff. We leave the pool maintenance to them so that we can dive in anytime.
Source: thebestof.co.uk
In March 2022, Minkyminx said about Old Government House Hotel & Spa
What a lovely way to spend a weekend! The staff at The OGH at amazing! Nothing is too much trouble. Food is fabulous and plentiful. We was very lucky to get an upgrade from the sister hotel to here. Well worth staying here, 5 star service, classy hotel on the island.
Source: tripadvisor.co.uk
In March 2022, Dakes1983 said about Saltwater
We visited with our 7 month old son who was welcomed by all the staff the food was excellent, the restaurant has a lovely setting and the staff were friendly and attentive. We will be returning
Source: tripadvisor.co.uk
In January 2023, G SAR said about Ross Gower Group
Excellent service. Ross Gower staff are super!
Source: google.com
In March 2022, Siegfried Moherndl said about GSPCA
Took towels for animals
Source: google.com