Local Reviews
In May 2018, David C said about Old Government House Hotel & Spa
The quality of the service at the OGH was among the best we have experienced anywhere in the world. The staff were truly helpful and obliging, from printing off our boarding passes to finding me a quiet room to conduct a webinar. Breakfast was amazing. Location excellent and heated pool great to come back to after a day's trekking round the islands. I visit around 50 hotels a year and the OGH is right up there in the top one per cent.
Source: tripadvisor.co.uk
In July 2019, C&H said about Old Government House Hotel & Spa
We stayed for 5 nights in June 2019 and loved the OGH. Nothing was too much trouble and the staff were all very welcoming. The receptionists were always friendly and asking if we'd had a good day. The quality of the food and the amount of choice, especially for breakfast, was exceptional. The bedrooms and the public spaces were beautifully decorated and just made it a special place to stay. I think we all need a bit of luxury and pampering in our lives at some time, and the OGH is a great place to find it.
Source: tripadvisor.co.uk
In July 2019, mrajguy said about Old Government House Hotel & Spa
5* service and the most helpful and pleasing staff. We had a great stay in a most convenient location. There was nothing the staff could not do to help and arranged and looked after us like royalty. The rooms, and in fact the whole hotel was absolutely spotless. The service was 5*. Outdoor pool was again spotless, warm and a lovely retreat after a day out on the island. The spa was ok but could do with being connected to the pool. The breakfast was amazing and the evening meals were delicious but could do with a daily special and or a bit more variation. All in all a tranquil and nice experience
Source: tripadvisor.co.uk
In July 2019, Anthony K said about Old Government House Hotel & Spa
The OGH May have 5 stars and an excellent town location but it fails to meet the luxury hotel standard. It’s good, with air conditioned rooms but just falls short. No minibars in the room and in room coffee service is still instant coffee. Room service menu very limited and staff taking orders hardly speak English. An order of scrambled eggs with smoked salmon arrived as a smoked salmon and avocado sandwich with a small bowl of scrambled eggs on the side!
The bars lack any atmosphere. Reception staff are not very empathetic.
The bars lack any atmosphere. Reception staff are not very empathetic.
Source: tripadvisor.co.uk
In July 2019, John L said about Old Government House Hotel & Spa
We stzyed at the OGH for our first visit to Guernsey. The stagf were excellent but the hotel does not meet the standard's required to merit 5*s.
The bedrooms are small and our room have faults that one does not expect from a high class hotel, eg mould and rust shower, damaged glass to the dressing table which was effectively a health and safety issue and a safe positioned on the top shelf of the wardrobe which made it inaccessible to any one under 6' tall. The curry house meal was good but the chicken and prawn dish was almost inedible withe prawns being overcooked which made them taste like rubber. Service in the restaurant was slow with only one person who was also taking room service orders.
The hotel has many stairs making it difficult for anyone with limited mobility.Over all a good 4* hotel that needs a lot more effort to warrant 5*
The bedrooms are small and our room have faults that one does not expect from a high class hotel, eg mould and rust shower, damaged glass to the dressing table which was effectively a health and safety issue and a safe positioned on the top shelf of the wardrobe which made it inaccessible to any one under 6' tall. The curry house meal was good but the chicken and prawn dish was almost inedible withe prawns being overcooked which made them taste like rubber. Service in the restaurant was slow with only one person who was also taking room service orders.
The hotel has many stairs making it difficult for anyone with limited mobility.Over all a good 4* hotel that needs a lot more effort to warrant 5*
Source: tripadvisor.co.uk
In August 2019, Jac123_11 said about Saltwater
Came to visit the new Restaurant at Beaucette Marina. Very impressed by attentive and friendly staff. Food was delicious and ambience and views second to none...will certainly return on a regular basis 👍
Source: tripadvisor.co.uk
In August 2019, Loewenleben said about Saltwater
On our hiking-tour we had a late lunch on sunday. The service was excellent. We took a wine and the catch of the day. Both were very good. Wonderful finish with a great dessert.
Source: tripadvisor.co.uk
In August 2019, Comfy70 said about Saltwater
We had relatives visiting and it was a beautiful day so booked a table on the terrace.
We had a fantastic experience from the warm welcome to paying the bill.
Starters were fresh oysters and really delicious moules.
Mains a really fresh crab and lobster tagliatelle with fresh tomato, spinach and gremolata topping. Pasta appeared to be freshly made rather than dried. Also beautifully cooked sea bass with crushed new potatoes.
Beautiful puddings and excellent coffee.
I would say the quality of cooking is on a par with reunion but not as fussy therefore whilst the menu is more expensive than the average so is the quality of the food.
Also the staff were really friendly and attentive.
We had a fantastic experience from the warm welcome to paying the bill.
Starters were fresh oysters and really delicious moules.
Mains a really fresh crab and lobster tagliatelle with fresh tomato, spinach and gremolata topping. Pasta appeared to be freshly made rather than dried. Also beautifully cooked sea bass with crushed new potatoes.
Beautiful puddings and excellent coffee.
I would say the quality of cooking is on a par with reunion but not as fussy therefore whilst the menu is more expensive than the average so is the quality of the food.
Also the staff were really friendly and attentive.
Source: tripadvisor.co.uk
In August 2019, T3180TCmichaelj said about Saltwater
First time since reopened very impressed with the food and service.
Good choice in the menu with good size portions.
Well worth a visit , will be trying it in an evening very soon.
Good choice in the menu with good size portions.
Well worth a visit , will be trying it in an evening very soon.
Source: tripadvisor.co.uk
In September 2019, rachelhut2n said about Saltwater
A lovely sunny Sunday afternoon and we could sit outside. Without doubt the best Sunday lunch we have had in Guernsey so far. Lovely location and excellent service.
Source: tripadvisor.co.uk