Local Reviews
In September 2016, Graham_Laurie said about Old Government House Hotel & Spa
The Old Government House will be one of the most wonderful hotels anyone could stay in. The quality of the house extends from the foyer, to the eateries, and to the rooms which are luxurious to say the least. In fact, were one to rate this hotel only on the quality of the accommodation alone, it would have to rate 10/10.
However, what let the hotel down was the breakfast room. In the morning, breakfast staff including the manager need to be seen and NOT heard, however, the manager exercised his authority too loudly in organising his staff who at times seemed to outnumber the guests. OGH only offers a continental buffet breakfast; a cooked breakfast is al a carte. This is where perfection goes belly up and where improvement is requirement. A simple request for "tea for two" shouldn't have to be repeated to be fulfilled. A guest opposite sought toast twice before the slices appeared. This occurred on each of the days we were there. On the basis of haphazard service, the score must be reflected accordingly, so 8/10. Why so harsh? Overnight accommodation is number one priority, breakfast is number two. Root out the causes of poor breakfast service and this hotel will be perfect.
However, what let the hotel down was the breakfast room. In the morning, breakfast staff including the manager need to be seen and NOT heard, however, the manager exercised his authority too loudly in organising his staff who at times seemed to outnumber the guests. OGH only offers a continental buffet breakfast; a cooked breakfast is al a carte. This is where perfection goes belly up and where improvement is requirement. A simple request for "tea for two" shouldn't have to be repeated to be fulfilled. A guest opposite sought toast twice before the slices appeared. This occurred on each of the days we were there. On the basis of haphazard service, the score must be reflected accordingly, so 8/10. Why so harsh? Overnight accommodation is number one priority, breakfast is number two. Root out the causes of poor breakfast service and this hotel will be perfect.
Source: tripadvisor.co.uk
In September 2016, SarahMcK73 said about Old Government House Hotel & Spa
As mentioned in the title, this was a lovely hotel, with fantastic staff that made you feel most welcome.
For the price I paid I was expecting high standards and was disappointed with the room. It was very dark and damp feeling. No view just overlooked a wall. For £230 I was expecting to at least see the sky. The room was very noisy as well no fault of the hotel just noisy guests next to me. The Internet was very hit and miss in the room and didn't work at all with my work laptop so Internet security wasn't the best. Also turndown service was far too late, after 9pm. Luckily only there one night.
On the plus side my dinner in the restaurant was to die for, with background piano player singing as well. I was a woman on my own but was never made to feel out of place.
Breakfast and lunch overlooking harbour was another treat.
If your coming to this hotel for all the mod cons you will be disappointed, lifts don't reach all floors and its up the top of a big hill.
But putting all the aside I would say it had a sort of old school charm that you don't get to see now days.
Refurb some rooms and better internet you would have got the full 5 stars
For the price I paid I was expecting high standards and was disappointed with the room. It was very dark and damp feeling. No view just overlooked a wall. For £230 I was expecting to at least see the sky. The room was very noisy as well no fault of the hotel just noisy guests next to me. The Internet was very hit and miss in the room and didn't work at all with my work laptop so Internet security wasn't the best. Also turndown service was far too late, after 9pm. Luckily only there one night.
On the plus side my dinner in the restaurant was to die for, with background piano player singing as well. I was a woman on my own but was never made to feel out of place.
Breakfast and lunch overlooking harbour was another treat.
If your coming to this hotel for all the mod cons you will be disappointed, lifts don't reach all floors and its up the top of a big hill.
But putting all the aside I would say it had a sort of old school charm that you don't get to see now days.
Refurb some rooms and better internet you would have got the full 5 stars
Source: tripadvisor.co.uk
In September 2016, EnglishladyEssex said about Old Government House Hotel & Spa
The service from excellent helpful friendly staff made this hotel one which we would happily return to. The only thing which disappointed us was the room size which was very small and the lack of hanging space. Two guests staying for a week need more than 18 inches of rail! That said was a very big comfortable bed with top quality bed linen and furnishings. Breakfast was excellent and special praise to Mr Ken Ramoo who welcomed us with a smile and by name every morning.
Source: tripadvisor.co.uk
In September 2016, Yvonne D said about Old Government House Hotel & Spa
I decided to take a short trip to Guernsey having never visited the Island and having looked at the Old Government Hotel before as a possible place to stay decided that this was the hotel for my taste and what a wonderful experience it was. I had a Queens Room which was excellent, spotlessly clean with a very spacious, comfortable bed. The staff could not do enough to make my stay just right. The breakfast was very appetising and freshly served and both the Brasserie and Curry Room offered food of a very tasty quality, beautifully cooked to the highest standard. Would definitely return.
Source: tripadvisor.co.uk
In September 2016, DavidTaylor45 said about Old Government House Hotel & Spa
The sense of being enfolded in an elegance redolent of earlier times is irresistible, and this is a hotel which gradually impresses more and more. The cosmopolitan staff are helpful and willing, and we were impressed with the warmth of our reception. There were occasional unfortunate glitches for members of our group, and the fire alarm saga will remain long in our annals (the management's response to the inconvenience was exemplary). Food and service were excellent, as was our room - the generous space and delightful marine views came at a considerable price, however. We did not have time to sample the pool and spa - all of which looked very good, with most attractive grounds.
There is a real sense of style and quality - just a tad more consistency would make this a real star.
There is a real sense of style and quality - just a tad more consistency would make this a real star.
Source: tripadvisor.co.uk
In September 2016, John W said about Old Government House Hotel & Spa
We love Guernsey and 'The OGH' as it is known locally. After some consideration of other hotels we decided to return, for our 5th visit, to The OGH. Not much has changed since our last stay except a really convivial enlarged bar. It was needed since it is a popular watering hole. This new facility continues albeit in a more contempory style the 'Gentlemens' Club' ambiance.
Our room, albeit one of their smaller ones was spotless, comfortable and the en-suite larger than in many hotels.
The public spaces, landings, terrace, garden, lounge, bar and restaurant are all lovely spaces in which to linger, relax and enjoy. Not a place to rush.
All the staff are friendly and helpful. However we did feel on this visit the standard of service in the restaurant was not quite as good as it was. A shame as that was a star quality which we hope will be restored.
Our room, albeit one of their smaller ones was spotless, comfortable and the en-suite larger than in many hotels.
The public spaces, landings, terrace, garden, lounge, bar and restaurant are all lovely spaces in which to linger, relax and enjoy. Not a place to rush.
All the staff are friendly and helpful. However we did feel on this visit the standard of service in the restaurant was not quite as good as it was. A shame as that was a star quality which we hope will be restored.
Source: tripadvisor.co.uk
In January 2019, Christophe Wallet said about St Pierre Park Hotel
Bon hôtel avec un personnel très sympathique. En revanche les horaires de la piscine ne sont clairement pas adaptés aux enfants. Le petit déjeuné est très bon et le restaurant du restaurant (le pavillon) est également très bien.
Source: google.com
In January 2019, Saleem Jivraj said about St Pierre Park Hotel
Beautiful hotel, very helpful staff, food is good
Source: google.com
In January 2019, Anthony Ashworth said about St Pierre Park Hotel
Great place to stay really enjoyable.
Source: google.com
In January 2019, Kevin LE PAGE said about St Pierre Park Hotel
The professionalism oozes from all staff members. Cant fault anything. Outstanding and Amazing. The grounds and fountain are beautiful and relaxing such a lovely atmosphere ☀️
Source: google.com