Local Reviews
In November 2019, Bill M said about Saltwater
Restaurant has changed ownership since August when we ate there last
We had a charming and very attentive head waiter called Alex who served us.He was excellent with his service and knowledge, so refreshing to have someone who serves you with charm and knowledge all the rest of the staff were friendly could find no fault with service.
Food was fabulous and excellent value, we did have tenner fest menu which is different at this time of year. Standard of food was excellentI would recommend this Restaurant to everyone I know on the Island and have already done so.
Will be back next time were over in the Spring.
We had a charming and very attentive head waiter called Alex who served us.He was excellent with his service and knowledge, so refreshing to have someone who serves you with charm and knowledge all the rest of the staff were friendly could find no fault with service.
Food was fabulous and excellent value, we did have tenner fest menu which is different at this time of year. Standard of food was excellentI would recommend this Restaurant to everyone I know on the Island and have already done so.
Will be back next time were over in the Spring.
Source: tripadvisor.co.uk
In November 2019, steve y said about Saltwater
Went with a party of friends and it was a great night from start to finish. Most of us chose from the Menu du Jour, which was 3 courses for £20, but those on the A la carte were impressed too. The food was excellent, well-prepared and presented. There was good choice of wine to go with it, and the ladies were very pleased with the G and Tea cocktails. the staff were lovely. They were all efficient, but also found the time to have a friendly chat. We are already talking about going back soon!
Source: tripadvisor.co.uk
In November 2019, MikeV795 said about Saltwater
We always enjoyed this restaurant when it was run as Beaucette Marina restaurant. Now Saltwater we think it is excellent inside and outside although obviously outside is not an option at this time of the year. We have eaten here a number of times since it changed hands and it is excellent. Today my wife enjoyed the mussels very much and my lamb hotpot was very good. Lovely Relaxed atmosphere , new furniture and always friendly very helpful staff. I often just go for a few beers and love it. Really lovely and highly recommended.
Source: tripadvisor.co.uk
In October 2021, A764KFchriso said about Saltwater
A super restaurant during the summer with stunning views over the islands and Beaucette Marina, its long been a favourite of the al fresco crowd for lunch or dinner in the sun. This is its unique selling point.
We visited the restaurant for an early bird Tennerfest Menu on Thursday evening 14th October as a family of three. We were there between 1800 to 1930 and the restaurant approximately 30% full withe early diners and some customers drinking at the bar.
The wine (we tried the house Pinot Noir by the glass) was very good for a house red. Smooth and full bodied with little tannin after taste residue. Possibly one of the best we have had during this year's Tennerfest season, to date.
Food presentation was excellent, so was the fare, temperature, construction and the taste. Cooked well and delivered in a timely fashion.
The Tennerfest Menu has two courses at £17.50 and three at £20. Quite the norm.
If you want additional vegetables or potatoes there is an additional list on the Tennerfest Menu which costs over £4 per serving. We chose the Tempura Courgette Chips which came at £4.50, very good and enough for two people.
In addition to this we had a small bottle of Stella Artois @ £4.60 and a bottle of sparkling water £4+, a breadbasket was £4
A warm, attentive and communicative atmosphere during service would enhance the overall customer experience, with specific attention to detail during the ordering process. Inside is very open and fresh however that distracts the benefit of the location when it is under occupied.
In summary, the food and wine were good, the charges were very expensive for this type of dining experience. Our final bill for a short early bird came to £90.70. We enjoyed the experience but it is unlikely to make our favourites list.
We visited the restaurant for an early bird Tennerfest Menu on Thursday evening 14th October as a family of three. We were there between 1800 to 1930 and the restaurant approximately 30% full withe early diners and some customers drinking at the bar.
The wine (we tried the house Pinot Noir by the glass) was very good for a house red. Smooth and full bodied with little tannin after taste residue. Possibly one of the best we have had during this year's Tennerfest season, to date.
Food presentation was excellent, so was the fare, temperature, construction and the taste. Cooked well and delivered in a timely fashion.
The Tennerfest Menu has two courses at £17.50 and three at £20. Quite the norm.
If you want additional vegetables or potatoes there is an additional list on the Tennerfest Menu which costs over £4 per serving. We chose the Tempura Courgette Chips which came at £4.50, very good and enough for two people.
In addition to this we had a small bottle of Stella Artois @ £4.60 and a bottle of sparkling water £4+, a breadbasket was £4
A warm, attentive and communicative atmosphere during service would enhance the overall customer experience, with specific attention to detail during the ordering process. Inside is very open and fresh however that distracts the benefit of the location when it is under occupied.
In summary, the food and wine were good, the charges were very expensive for this type of dining experience. Our final bill for a short early bird came to £90.70. We enjoyed the experience but it is unlikely to make our favourites list.
Source: tripadvisor.co.uk
In November 2017, Dick S said about St Pierre Park Hotel
I visited this hotel as part of a large group on rugby tour. Our party was about 60 and booking in was run like a military operation which was commendable. My room was luxourious and contained all the little extras such as a Nespresso coffee machine and bath gowns which is always a pleasant touch. The breakfast included everything one would need in a full English with good quality sausages! Staff were polite and professional. There is a bus stop directly outside the hotel and transport to the centre costs just £1. Make sure you get on the correct side of the road ( unless you enjoy bus travel and want a tour of the island!) We also utilised the golf range which is a 4 minute walk from the hotel. It provided us with an hours entertainment and was cheap and fun ( and was my first introduction to golf) I would recommend this hotel and will hopefully visit again ( with my wife next time!)
Source: tripadvisor.co.uk
In December 2017, Jonathan B said about St Pierre Park Hotel
Stayed in St Pierre Park for a long weekend, covering both business and leisure. I had not stayed here for about 3 years and had heard that following change to Handpicked hotels, it had undergone a makeover. So tried it again. Unfortunately any makeover is not visible, except possibly the spa. The rooms are in need of a major upgrade in facilities. Light switches broken, hairdriers broken, patio door locks broken. There is a complete lack of electrical sockets for charging phones, ipads laptops etc, that one would expect in a hotel nowadays. All sockets in use (lamps, tv etc).
Room service was good and food hot, however breakfast was chaotic with staff unable to cope with simple requests (eg a latte).
The hotel still has that conference centre venue feel and generally impersonal.
Room service was good and food hot, however breakfast was chaotic with staff unable to cope with simple requests (eg a latte).
The hotel still has that conference centre venue feel and generally impersonal.
Source: tripadvisor.co.uk
In May 2013, BadtravellerSurrey said about Duke of Richmond Hotel
We stayed here for a long weekend to celebrate our wedding anniversary and would highly recommend this hotel. We had a king seaview room which was spacious and comfortable with everything we needed and more including lovely fluffy towels and robes. The staff were all friendly and gave efficient and prompt service without exception. The breakfast is extensive with good quality freshly cooked ingredients and the afternoon tea was great with an amazing choice of teas and information about their origin. The only slight disappointment was the cheese board at dinner which seemed to consist of average components with no information given about the cheese and apparently no local ingredients which considering the location would have been expected. That aside we had a wonderful weekend and will definitely be returning.
Source: tripadvisor.co.uk
In May 2013, Regina H said about Duke of Richmond Hotel
We chose this hotel for our first visit to Guernsey as during our hard earned annual weeks holiday, we wanted a couple of nights in somewhere upmarket. The rooms were beautiful, if somewhat minute in size. The webpage makes the rooms look much larger. However, the devil is in the detail. There were soft fluffy towels, comfy slippers & REAL, soft, loo roll. (No sandpaper here :) ). The staff are all good looking, attentive and interested in their guests, however, some accents were difficult to understand. Special mention to the breakfast staff & the sweet barman who's girlfriend works in the restaurant, Lovely people. The food is excellent, wonderful tastes and beautifully presented. We had a lovely two days and checked out happy.
This is where the problems started.... We travelled on to Jersey and checked into our hotel. Two days later, on checking out, my credit card was refused. This was so embarrassing you would not believe it. I knew exactly how much credit was on my card when I left home and had allocated my hotels accordingly. I telephoned Visa, to be told, that the Duke of Richmond had not lifted the pre authorisation on the three rooms which they had put on my card, despite us having paid in full. So they had taken the £400 for the bill & had £650 pre authorisation also held. Basically, I had 2 days holiday left + the journey back by land to Ireland..and NO credit on my card. Needless to say, I was livid.
I telephoned the hotel and explained the situation to the hotel manager. He said "Are you sure" ...of course I was bl***y sure. What a question ?? He said he would check it out and call me back.
I spent the penultimate day of our holiday constantly on the phone (roaming tarrif ) calling the hotel and visa, I must have made 10 or 15 calls. The manager refused to admit that it was the hotels error that the pre authorisation was not released on checkout and it was only that night that a lady who is head of operations admitted that, yes, somebody had dropped the ball.
The manager said he lifted the pre authorisation on Friday (it should have been done at check out on Wednesday morning), it would take 24 to 48 hours to clear and it was out of his hands.
On Friday night, my two friends and I booked into our final hotel in Jersey. Fortunately, my friend was able to pay my accommodation and dinner on her card. We had to limit our activities on the last two days in case there was an emergency on the way home. Put it this way.we had one precious week away a year and two days of it ruined.
I emailed the hotel manager asking if I could have contact details for the proprietor, this is what I got back:
Dear Mrs ******,
It was a pleasure to meet you and your friends during your visit at the Duke of Richmond Hotel this week. Please accept my apologies for only replying to you now as we have been experiencing a disruption to our email service late this afternoon.
Our General Manager, is based at our sister hotel, The Old Government House Hotel here in Guernsey and I would refer you to him in the first instance.
His contact details are:
If I can be of any further assistance please do not hesitate to contact me direct at the hotel.
Kind regards,
********* ********
ANY FURTHER ASSISTANCE ?? We had at least 6 or 7 telephone calls that day !!!
I emailed the General Manager on Friday and he called me on Monday. The least I expected was a voucher for one of their hotels for me and my companions, their last two days were also spoilt due to my anger and constant telephone calls. What did I get..a refund on ONE nights accommodation and to let him know if I got a large phone bill.
What a pity, a beautiful hotel, lovely food and then BANG, a holiday spoiled. Do visit the Duke of Richmond. But DON'T let them pre authorise your credit card.
This is where the problems started.... We travelled on to Jersey and checked into our hotel. Two days later, on checking out, my credit card was refused. This was so embarrassing you would not believe it. I knew exactly how much credit was on my card when I left home and had allocated my hotels accordingly. I telephoned Visa, to be told, that the Duke of Richmond had not lifted the pre authorisation on the three rooms which they had put on my card, despite us having paid in full. So they had taken the £400 for the bill & had £650 pre authorisation also held. Basically, I had 2 days holiday left + the journey back by land to Ireland..and NO credit on my card. Needless to say, I was livid.
I telephoned the hotel and explained the situation to the hotel manager. He said "Are you sure" ...of course I was bl***y sure. What a question ?? He said he would check it out and call me back.
I spent the penultimate day of our holiday constantly on the phone (roaming tarrif ) calling the hotel and visa, I must have made 10 or 15 calls. The manager refused to admit that it was the hotels error that the pre authorisation was not released on checkout and it was only that night that a lady who is head of operations admitted that, yes, somebody had dropped the ball.
The manager said he lifted the pre authorisation on Friday (it should have been done at check out on Wednesday morning), it would take 24 to 48 hours to clear and it was out of his hands.
On Friday night, my two friends and I booked into our final hotel in Jersey. Fortunately, my friend was able to pay my accommodation and dinner on her card. We had to limit our activities on the last two days in case there was an emergency on the way home. Put it this way.we had one precious week away a year and two days of it ruined.
I emailed the hotel manager asking if I could have contact details for the proprietor, this is what I got back:
Dear Mrs ******,
It was a pleasure to meet you and your friends during your visit at the Duke of Richmond Hotel this week. Please accept my apologies for only replying to you now as we have been experiencing a disruption to our email service late this afternoon.
Our General Manager, is based at our sister hotel, The Old Government House Hotel here in Guernsey and I would refer you to him in the first instance.
His contact details are:
If I can be of any further assistance please do not hesitate to contact me direct at the hotel.
Kind regards,
********* ********
ANY FURTHER ASSISTANCE ?? We had at least 6 or 7 telephone calls that day !!!
I emailed the General Manager on Friday and he called me on Monday. The least I expected was a voucher for one of their hotels for me and my companions, their last two days were also spoilt due to my anger and constant telephone calls. What did I get..a refund on ONE nights accommodation and to let him know if I got a large phone bill.
What a pity, a beautiful hotel, lovely food and then BANG, a holiday spoiled. Do visit the Duke of Richmond. But DON'T let them pre authorise your credit card.
Source: tripadvisor.co.uk
In May 2013, Michael P said about Duke of Richmond Hotel
A great choice on my part makes me a hero with my wife. Choosing the Duke of Richmond elevated me to that status. In a junior suite (407) overlooking the gardens and harbor, with a full moon is a great start. The decorating, and all the little touches are spot on. The room is spotless, the restaurant was excellent, and she couldn't be more pleased. Just a little thing - but in all our hotel stays we've never had a light in the safe. Like I said - all the little touches. Highly recommended.
Source: tripadvisor.co.uk
In May 2013, Hoyboy86 said about Duke of Richmond Hotel
Travelled as a couple for short weekend break , staff couldn't do enough for us , restaurant food is first class, great menu and leapord bar is very nice, decor is v nice
All staff pleasant and helpful , would Definately stay here again if we visit guernsey :) a****
All staff pleasant and helpful , would Definately stay here again if we visit guernsey :) a****
Source: tripadvisor.co.uk