My mum and I recently spent four nights at the hotel - and our expectations were surpassed. The service here was superb - everything from the complimentary drink when we arrived, to them finding and posting a ring that I had left behind (I can't remember who the lady was who dealt with that, but I was so grateful!).

Whilst there we enjoyed treatments at the spa, delicious breakfasts, and a sensational curry in the curry room. The latter was a true experience and should we return, we won't hesitate to book in again!

The bedroom (121) was beautifully decorated with beautiful toiletries - however we did notice some slight stains on the material on the walls (we mentioned this on our feedback sheet) along with a broken draw. This by no means spoiled our stay, but we do think the cosmetics is one area that could be improved.

Also on one occasion, we overheard a waiter (seemingly) being yelled at by the manager in the restaurant during our breakfast in the Brasserie. We genuinely can not fault the service we received by everyone there - however one of things we appreciate most is when staff appear to respect each other (particularly in public!). This was a one-off, and we only overheard the incident - we know nothing about the context.

All that being said.....

we had a truly excellent stay, and both my mum and I wished we could have stayed for longer. Having met other guests who return every year, it is easy to see why. We certainly hope to return again sometime soon.

The OGH offered a very personal service in a very convenient location in the centre of St Peter Port. I stayed on two separate occasions during the same week, and the staff made the logistics of this as easy as possible for me, in looking after luggage, arranging transfers, and a late supper.

Everything was faultless with two exceptions - my first room was quite small, and my second (much larger) room, smelled of cigarettes (or rather of copious air-freshener trying to mask it).

I would definitely choose the OGH for future stays.

Not one year old and already my second review of one of the hotels belonging to the Red Carnation chain… My father is so lucky to have me point out things for him…

Arriving
After a short flight over from the continent, I found myself being carried out of an aeroplane by my parents. Seeing that Guernsey has a small airport, we had our luggage (and my buggy) in our hands in no time at all and as soon as we stepped out to the arrivals hall, we saw a man holding a sign with our family’s name on it. We approach him, he immediately offered us help with our stuff (babies need lots and lots of stuff) and we were on our way to the Old Government House Hotel. Negotiating the small streets and alleyways of Guernsey the man pointed out that he had already informed the hotel to expect us. My father thought that this was a very thoughtful thing to do (call the hotel about our approximated arrival time) and also inform us that he did it so, so we will be able to sit back, relax and enjoy our vacation, knowing that we are in good hands.

Check in went very smoothly. Lots of smiles, loads of attention, a couple of glasses of bobbles (a bottle - water only - for me) and when I was (we were) good and ready we were guided to our room. Seeing that our luggage has already magically materialised in our room, all which was left to do was to admire the view of St Peter Port from our balcony and for me to come to terms with the idea that, much like at the Montague, my parents are ones who are going to sleep in the ‘big bed’, while I will get to sleep in the baby cot made up especially for me.

Breakfast
All of my mornings started almost the same… Up by 6am (didn’t really listen when my parents said I can sleep longer because we are on vacation) got dressed (with a little help) and walked out of room on my dad’s hand to patrol the hotel and its grounds. Although it was still quite early, I met a lot of busy people making the hotel ready for the day. Despite their comings and goings, they found the time to smile at me as I passed by. I also almost made friends with a round shaped red lad with a very long nose named Henry, but I was a bit afraid of the sound he made. My routine then led me outside to the hotel’s well groomed garden, where I examined the water pressure coming out of the fountain, the leaves on the blooming bushes and the soft grass.
After my patrol had come to an end, and I saw that everything was shipshape, we headed for breakfast, which was a real treat. After a couple of days, the breakfast team already knew that one us will be needing a highchair, so it was pulled out for us without even having to ask for it and all that was felt to do was to enjoy freshly squeezed juices, coffee, tea and water to begin with. A buffet of fresh seasonal fruit, various types of ‘smelly’ cheese, some lovely Danish pastries (I was particularly partial to the cinnamon swirls) and an a al carte menu to chose from for the warm dishes. I was also often asked if something special could be made for me, but most of the time I was content with what was offered on the buffet or to share with my parents; enjoying a long side them what my dad had described as ‘the best Eggs Benedict he had ever had’.

Afternoon Tea
Who knew that such a treat as ‘afternoon tea’ exists!? Although this was my first afternoon tea, I was told by parents that it is one of the best they had sat to (Still can’t understand why I was never taken to one of those before, but maybe the fact that I wasn’t born yet has something to do with it). Sitting in the hotel’s pleasant garden, we enjoyed some good sandwiches (the cucumber-cream cheese ones were my favourite) scones topped with Guernsey clotted cream and a truly remarkable selection of tea cakes. Who could ask for more? In fact, we were asked if we need something more, but what was presented to us was already more than enough, even with me helping out a bit.

Dinners
I accompanied my parents to 2 early dinners at the hotel. One at the Brasserie and the other one at the Governor’s Curry Room. While both were excellent experiences for my parents, the Curry Room was truly exceptional. From the novel ‘colonial’ design of the restaurant down to the uniquely South African inspired curries, the place was a treat. The Naan Bread was a favourite of mine, as I had to keep away from the more elaborately spiced stuff. My parents were also happy to find some of the excellent South African wines they’ve learnt to enjoy during their stays at the Montague in London.

Spa
I didn’t get to enjoy the spa first hand, but I did get to enjoy a lovely walk in the nearby park with either of my parents while the other one unwinded in the Spa. I was told that the treatments were pleasant and professional and that my mum could highly recommend the Lava Shell treatment for all of those trying to have the daily stress melted away from them.

My Conclusion
It would seem to me, from I have been told by my parents, that the team of the OGH truly understand the meaning of ‘going on vacation’. Meaning that being on one does not only mean a nice setback, some good food and drink and family activities, but also relaxing from the daily toll of having to take care of things and constantly sorting things out. Seeing that the team of the OGH took such good care of my parents, they had even more time for me - an equation which I can honestly appreciate. Hence, I was told, that we will try to return here, sooner rather than later, knowing that an awesome time will await us. In light of that, it so good that I’ve left a scone-crumb trail for us to follow back, but I suspect that the hotel’s dedicated team had already taken care of it…

i stayed for a few nights in October and opted for an Executive room in think they call it after a bad experience with the cheaper room on an earlier stay.
rooms were clean but do seem a little dated, not too much of an issue for me though!
bathroom fairly modern and a nice powerful shower, wifi good in the room too.
I didn't use the restaurant as I eat out with clients but I did use the pool and health club...WOW its great, top gym equipment, weights rooms and the pool area had been updated too, new steam room and sauna and a nice outside hottub :-)
having not been a fan of this hotel due to previous visits I am converted and will probably stay here a lot more for business, rooms could be updated further but who spends a lot of time in the room anyway, only issue for me was that If I was hot in the night I would have had to sleep with the patio door open on to a balcony where other guest have access...but it wasn't an issue this time of year.
overall a nice stay and I will probably see you again :-)

This hotel cannot be faulted on the location, gardens, sports facilities or pool. It is situated just outside St Peter Port, opposite Waitrose, and on a regular and frequent bus route. Anyone flying in would easily be able to get round the island sightseeing by public transport. We took the car over on the ferry from Poole, and there was extensive parking available. The hotel is set right back from the road, in beautiful grounds including a large lake, tennis courts and children's playgrounds, next to a large golf course, and there is no traffic noise at all - in fact, there was no noise audible at any time of the day or night, ensuring a really good nights sleep. I can recommend the executive rooms overlooking the gardens, with large balconies to sit out on. In October, many seasonal staff leave and the new staff were just starting, so there were a few training issues, which is why I have only given 3stars for service. These should all be resolved in a few weeks, and we will definitely be going back!

Really liked this place. Staff all very friendly and helpful, like a family-run hotel. Gym is very good and only four months old. Decent bar, good variety on the menu and the stuff I had was nice. Didn't use the golf course but great thing to have on your doorstep. An easy five out of five.

Stayed for three days with family including baby grandson. We experienced very friendly, pleasant and helpful staff throughout our stay. We noticed a significant improvement in this regard and an also in the condition of the hotel since our previous visit last year. The new Spa is fantastic, especially the outdoor jacuzzi. Lovely grounds and views. A very nice hotel and a great base from which to visit the island.

My husband went to Guernsey for a few days work and I tagged along with my 10 week old daughter. The hotel and room were superb and this would have undoubtedly been a 5 if not for the irritating pool rules about when children could go in and the snooty woman on spa reception. All other staff were friendly, approachable and very attentive. The restaurant and room service were great and we had a lovely holiday.

Lovely hotel and Spa facilities Very friendly staff and lovely food with a choice of restaurants & Bars to eat in, even if you do not go down to st. Peters Port. Rooms were spacious and well equipped. Well worth a visit even if,like us, you don't play Golf

We had a lovely four night break here, staying in an executive room on level three where the terrace opened on to a larger area overlooking the lake and grounds. The room was very comfortable and well-equipped, with ironing board and iron, a fridge, a safe and even a coffee making machine and DVD player, together with the usual TV, hairdryer etc. The hospitality tray (with biscuits) had a good selection of quality products and was re-stocked daily. The bed was large and very comfortable, with plenty of pillows. The bathroom was spacious, with a lovely waterfall shower over the bath, good quality toiletries and plenty of shelf space to put your own bits and pieces. We were staying half board and enjoyed all the food, but the breakfast, as has been mentioned many times in these reviews, is truly exceptional. The staff are all very friendly and helpful, particularly those on reception. There is so much to see and do on this lovely island and we are looking forward to returning next year.