Local Reviews
In August 2015, Clairek2 said about St Pierre Park Hotel
We stayed here for 3 nights whilst visiting family (who were having building works done)
The receptionists were helpful and charming. As were the servers at breakfast and the room service waiter (albeit we had to chase up room service after 40 minutes to discover they hadn't taken our room number down properly and so had to wait for us to call)
Breakfast was amazing. Full English buffet style lots of choice with lovely soft scrambled eggs. Even had gluten free cereals and toast. We also had a family meal from the carvery on the Sunday which was very good-seafood and salad to start, very well roasted meat and veg and generous selection of desserts
I liked the bar and the view over the lake as well as the board games. I only wish we could have managed to get massages on the Sunday but they were fully booked
Our room had a massive bed, lots of pillows and a lovely balcony.
Now for the slight negatives. We did book a double room online and got a good deal-which is likely why we got a dated room. There were large pink marks in the bath (wear and tear) and the wooden furniture was scuffed especially the wardrobe. Despite there being 2 of us we only had one bath robe-we asked for a second one after the first night but it never arrived. The teabags used on the first night were not restocked in the room nor were the toiletries unlike most 4 star hotels. A bit strangely we left half drunk beer and cider glasses by the tea tray so they could be easily cleared away-but these were still there after the room was cleared.
I think if we had paid for a more expensive room these niggles wouldn't have happened so I'd recommend upgrading if you can. I do hope the hotel upgrades some things though to prevent what is a lovely hotel looking shabby (carpet in the lift for example)
Overall a nice stay which could easily have been perfect
The receptionists were helpful and charming. As were the servers at breakfast and the room service waiter (albeit we had to chase up room service after 40 minutes to discover they hadn't taken our room number down properly and so had to wait for us to call)
Breakfast was amazing. Full English buffet style lots of choice with lovely soft scrambled eggs. Even had gluten free cereals and toast. We also had a family meal from the carvery on the Sunday which was very good-seafood and salad to start, very well roasted meat and veg and generous selection of desserts
I liked the bar and the view over the lake as well as the board games. I only wish we could have managed to get massages on the Sunday but they were fully booked
Our room had a massive bed, lots of pillows and a lovely balcony.
Now for the slight negatives. We did book a double room online and got a good deal-which is likely why we got a dated room. There were large pink marks in the bath (wear and tear) and the wooden furniture was scuffed especially the wardrobe. Despite there being 2 of us we only had one bath robe-we asked for a second one after the first night but it never arrived. The teabags used on the first night were not restocked in the room nor were the toiletries unlike most 4 star hotels. A bit strangely we left half drunk beer and cider glasses by the tea tray so they could be easily cleared away-but these were still there after the room was cleared.
I think if we had paid for a more expensive room these niggles wouldn't have happened so I'd recommend upgrading if you can. I do hope the hotel upgrades some things though to prevent what is a lovely hotel looking shabby (carpet in the lift for example)
Overall a nice stay which could easily have been perfect
Source: tripadvisor.co.uk
In November 2019, Bill-Mack said about St Pierre Park Hotel
Loved the hotel. Some of the 80s styling is really lovely and a little tired in places. All members of staff we encountered were excellent , efficient and very welcoming. Our room was quite large and had a small balcony. Room decor a little tired but it was spotlessly clean. The breakfasts were very good and we had dinner one evening and it was also a very good quality. We used the swimming pool one afternoon and the pool, sauna, steam room and outside bubble bath were lovely and clean. Although we didn’t use the gym it looked to have quality equipment. We wouldn’t hesitate returning to this hotel as we loved it.
Source: tripadvisor.co.uk
In November 2019, PJHewett said about St Pierre Park Hotel
Very friendly and attentive staff throughout the hotel.
We had arrived just before midday looking to just drop our luggage off but fortunately our room was already cleaned and were able to check in.
Regarding the room; the bed was super comfortable, room was spacious and clean. Nice inclusion of a balcony although unfortunately given we stayed in the winter we never actually used it. The downside would be the decor in the room is very dated and worn which prevents me from giving 5/5.
We had both dinner and breakfast in the hotel during our stay and both were very nice.
We had arrived just before midday looking to just drop our luggage off but fortunately our room was already cleaned and were able to check in.
Regarding the room; the bed was super comfortable, room was spacious and clean. Nice inclusion of a balcony although unfortunately given we stayed in the winter we never actually used it. The downside would be the decor in the room is very dated and worn which prevents me from giving 5/5.
We had both dinner and breakfast in the hotel during our stay and both were very nice.
Source: tripadvisor.co.uk
In October 2021, Sarah W (Wongy) said about Saltwater
Came here for afternoon tea, service was lovely and staff were amazing but i have to be honest and say that it wasn't at good as the OGH afternoon tea in terms of food. The scone and cream were ok but i personally wasn't blown away im comparison. It's not too say the cakes weren't nice but just not amazing in my opinion for £22.50.
Location is beautiful and I've had great tennerfest food there last year(2020) but not been this year.
Location is beautiful and I've had great tennerfest food there last year(2020) but not been this year.
Source: google.com
In July 2015, timothycat1 said about Duke of Richmond Hotel
This Hotel is excellent. Our room was fantastic, the food was wonderful and the staff were so attentive. We felt totally spoilt. We were so impressed that we have already booked for 2016. This really is a true Boutique Hotel, the decor was outstanding, stunning even. We can honestly say that it was the best holiday ever.
Source: tripadvisor.co.uk
In July 2015, maggie h said about Duke of Richmond Hotel
My husband and I had a 3 night break in Guernsey choosing this 4 star hotel based on reviews. The staff were friendly and helpful and the room was as advertised with a very comforable bed. On 1 day our room was not services by 2pm and on I evening the 'turn down' service did not happen. On both occassions my complaint was handled in a most courteous manner, including a hand written apology and fruit basket. It was my birthday while we were there and I received a beautiful cake and a card signed by all the staff. Everyone makes mistakes, that's life. At the Duke of Richmond management staff are customer focused and endeavour to make your stay as pleasant as possible. Nothing is too much trouble. I would certainly stay there again.
Source: tripadvisor.co.uk
In July 2015, Pippin03 said about Duke of Richmond Hotel
We stayed on a special rate of 5 nights for the price of 4. We had some difficulty finding the hotel after the drive from the airport. But were not disappointed on arrival. We were impressed with the efficiency of the reception staff, cleanliness of the rooms, and the high standard of service in the restaurant. Our room 507 was an attic room on the top floor. The bathroom was small, with a lack of storage space for toiletries. The heated towel rail was too close to the toilet, and easy to burn your arm. Slippers,robes,face flannels and Fragonard toiletries were provided. As was some fresh fruit and 2 bottles of water on arrival.We appreciated the tea and coffee making facilities in the room, items were replenished daily. We ate in the Leopard restaurant several evenings which was a pleasant experience, but the menu could be repetitive if staying for much longer. Parking was limited at the front of the hotel.Turn right out of the front door of the hotel, walk down the hill for a spectacular view of the bay. The round the island bus 91/92 service from the Town terminus is well worth the £1 fare.Visit the lower garden in Candie gardens for lovely floral bedding displays in Summer.The fish ponds could do with some attention though.
Source: tripadvisor.co.uk
In July 2015, 909mariaP said about Duke of Richmond Hotel
We travelled as a party of 8 to this hotel on the 16th July for a birthday celebration (with 3 extra people arriving later over the weekend.
We ourselves, had a double room which was very clean and comfortable with lots of extras, like bathrobes, slippers, bottles of water, and iron/ironing board etc.
The room was decorated very individually and overlooked the swimming pool and terraced areas.
The public rooms were decorated superbly with lots of paintings and other artwork.
The pool was warm and clean, with towels provided, and was open from 8am allowing us to have a swim before breakfast.
The breakfast was very good. As well as a full English breakfast (which was huge) ,there were kippers, poached haddock, smoked salmon/scrambled eggs, pancakes and waffles to order; in additional to the normal breakfast buffet. Our party's dietary requirements were varied (coeliac, lactose intolerant and vegetarian) but the staff were very attentive and made all of the adjustments to the orders accordingly.
The Afternoon Tea, which we had on day 2 was so filling we didn't have room for dinner. The hotel staff provided little boxes for uneaten cakes, so that we could enjoy them later.
The staff in the hotel were fantastic; very friendly and knowledgeable - you could tell they enjoyed working there. Nothing was too much trouble - setting up the breakfast table for our large party so that we could sit together; providing plates and napkins for our birthday cake; a surprise box of cakes and cards left in the bedroom for the birthday guest.
This hotel is one of the best I have stayed in - mostly because of the staff. Their commitment to provide the best for their guests is commendable.
We will be returning next year.
We ourselves, had a double room which was very clean and comfortable with lots of extras, like bathrobes, slippers, bottles of water, and iron/ironing board etc.
The room was decorated very individually and overlooked the swimming pool and terraced areas.
The public rooms were decorated superbly with lots of paintings and other artwork.
The pool was warm and clean, with towels provided, and was open from 8am allowing us to have a swim before breakfast.
The breakfast was very good. As well as a full English breakfast (which was huge) ,there were kippers, poached haddock, smoked salmon/scrambled eggs, pancakes and waffles to order; in additional to the normal breakfast buffet. Our party's dietary requirements were varied (coeliac, lactose intolerant and vegetarian) but the staff were very attentive and made all of the adjustments to the orders accordingly.
The Afternoon Tea, which we had on day 2 was so filling we didn't have room for dinner. The hotel staff provided little boxes for uneaten cakes, so that we could enjoy them later.
The staff in the hotel were fantastic; very friendly and knowledgeable - you could tell they enjoyed working there. Nothing was too much trouble - setting up the breakfast table for our large party so that we could sit together; providing plates and napkins for our birthday cake; a surprise box of cakes and cards left in the bedroom for the birthday guest.
This hotel is one of the best I have stayed in - mostly because of the staff. Their commitment to provide the best for their guests is commendable.
We will be returning next year.
Source: tripadvisor.co.uk
In August 2015, alexzhdanov said about Duke of Richmond Hotel
Great property up the hill. Easy reaching from the downtown. Okay, more easy actually to go back, but walking up is quite exhausting for olders could be. Great restaraunts in Guernsey around. Nice room with a great sized bed and facilities. Yes, the room is small like in Paris or London, but it is okay, enjoy the panaroma views. Good breakfast but staff need to be trained a bit more for 5 deluxe.
Source: tripadvisor.co.uk
In August 2015, mrsvoyager said about Duke of Richmond Hotel
We had an excellent three night stay at the Duke of Richmond Hotel. Why.......?
Location: yes, it is at the top of a steep hill but we liked the fact it was in a quiet location, near Candie Gardens and with panoramic views. We preferred to stay out of the main town but still have easy access to the facilities. It took us about 10 minutes to walk into St Peter Port (and a bit longer to walk back!) Take the route through Candie Gardens for a scenic stroll into town.
Accommodation. We had room 117 (Herm suite) and it was simply one of the best rooms we have ever stayed in. There was plenty of space, a bath and separate shower and a huge balcony. Given the weather we had during our stay, the latter was a very welcome bonus as it was equipped with a wealth of patio furniture. The room had complementary bottles of water, biscuits, tea, coffee and chocolate; essentially all the little touches which enamour you to a hotel.
Food: breakfast was extensive and offered a wealth of cold and hot food. There was fresh fruit as well as the usual cereals, pastries, cheeses and cold meats. Coffee/tea and toast were all brought to the table, along with any cooked choices. We didn't use the hotel for lunch but had dinner there a couple of times. The food was well presented and cooked and there was adequate choice. My only minor gripe was the fact the hotel was used for hen parties and this resulted in lots of noise in the restaurant on the Saturday. I realise this is not the fault of the hotel, but consideration does need to to be given to resident guests. We celebrated our wedding anniversary the day before we arrived and the hotel had chocolates and a card delivered which was a pleasant and unexpected surprise. It does, however, reflect the attention to detail which seems to be so important at the DOR.
Facilities: there are plenty of lounge areas (take your glasses to reflect the decor!) and communal areas are well kept and clean. There is even a basket with bottled water at the door, should you decide to go for a walk. The pool is a welcome bonus if the weather is warm and there are sun loungers around its perimeter.
Service: the staff were professional, but friendly, although we did encounter a couple of language barriers. Little touches, such as referring to you by name, makes the service stand out from other hotels. The staff were attentive but not obtrusive; nothing seemed to be too much trouble.
Overall, this is an excellent choice for a hotel in Guernsey and we will definitely return in the future.
Location: yes, it is at the top of a steep hill but we liked the fact it was in a quiet location, near Candie Gardens and with panoramic views. We preferred to stay out of the main town but still have easy access to the facilities. It took us about 10 minutes to walk into St Peter Port (and a bit longer to walk back!) Take the route through Candie Gardens for a scenic stroll into town.
Accommodation. We had room 117 (Herm suite) and it was simply one of the best rooms we have ever stayed in. There was plenty of space, a bath and separate shower and a huge balcony. Given the weather we had during our stay, the latter was a very welcome bonus as it was equipped with a wealth of patio furniture. The room had complementary bottles of water, biscuits, tea, coffee and chocolate; essentially all the little touches which enamour you to a hotel.
Food: breakfast was extensive and offered a wealth of cold and hot food. There was fresh fruit as well as the usual cereals, pastries, cheeses and cold meats. Coffee/tea and toast were all brought to the table, along with any cooked choices. We didn't use the hotel for lunch but had dinner there a couple of times. The food was well presented and cooked and there was adequate choice. My only minor gripe was the fact the hotel was used for hen parties and this resulted in lots of noise in the restaurant on the Saturday. I realise this is not the fault of the hotel, but consideration does need to to be given to resident guests. We celebrated our wedding anniversary the day before we arrived and the hotel had chocolates and a card delivered which was a pleasant and unexpected surprise. It does, however, reflect the attention to detail which seems to be so important at the DOR.
Facilities: there are plenty of lounge areas (take your glasses to reflect the decor!) and communal areas are well kept and clean. There is even a basket with bottled water at the door, should you decide to go for a walk. The pool is a welcome bonus if the weather is warm and there are sun loungers around its perimeter.
Service: the staff were professional, but friendly, although we did encounter a couple of language barriers. Little touches, such as referring to you by name, makes the service stand out from other hotels. The staff were attentive but not obtrusive; nothing seemed to be too much trouble.
Overall, this is an excellent choice for a hotel in Guernsey and we will definitely return in the future.
Source: tripadvisor.co.uk