Local Reviews
In August 2015, TomsGrandma said about Duke of Richmond Hotel
So we booked a Double Room with sea view. On arrival we were given a lovely room but oh so tiny.....I did not feel I could live in such a tiny room for four days and asked if they could do something. We were very prepared to pay to upgrade and I have to say Ben on reception went out of his way to help us. We moved to a King Room on the fourth floor which was delightful. Unfortunately we could only stay in that room for two nights as the hotel was fully booked. However, there was a suite we could move to after two nights which we could have at a good rate. We did not need a suite but understood the problems and so agreed to move after two days and pay the upgrade. It was a shame we had to move as we loved the King Room (409) it was comfortable, quiet and had everything we wanted.
Two days later we moved to the suite.....119. That's when it went down hill, the bed was not as comfy, the duvet was not as nice. The shower was not as nice as the King Room, this room was very noisy, there was always a background noise somewhere. Something we had mot experienced upstairs. I know it is all a matter of choice and others might have found it lovely. I can only speak of my experience.
The Restaurant.........good in some parts, rubbish in others......
Lots of choice for breakfast, but unfortunately the eggs were always overcooked. My Husband had a mushroom omelette but it looked like a Fritata when it arrived. I had a fried egg but it had sat under the hot light so long before being served to me, the yoke was extremely overdone. I was offered another one but by that point I was bored with waiting. The restaurant has the potential to be fabulous, but there is something very wrong. One suspects it's the management rather than staff. One evening my husband ordered a vegetable with his main course but it never did arrive. We had room service one evening and the wonderful soup I had on the first evening, the second time I ordered it tasted completely different. Clearly no consistency.
The staff........fabulous, wonderful, friendly, cannot do enough for you........
Swimming pool.........make sure you bring your swimming things, it's not to be missed .
Our main grouse is on our penultimate day, at 6.46am there was a terrible noise, we never did find out where it came from. One hour later there was another terrible din, just like lots of furniture was being moved about. Never found out what that was. Then to crown it all the smoke alarm went off ten minutes later. By that time we got up and went to have breakfast. We did not bother with the cooked bit, we could not be doing with it.
On our last evening with the door shut to the terrace as it was raining at about 5pm, the terrible smell of cooking came up.....now our 'Suite' was above the restaurant, no guesses from where the smell came from. We went out for dinner on our last night and on our way out my husband complained about the smell. On our return at 8.30pm I heard the Lovely lass on reception call the duty manager to tell him of our return. At 10pm the duty Manager reeking of smoke knocked on the door. I was not impressed........and was not prepared to discuss our concerns. I was undressed and ready for bed, I had no wish to discuss the room at this time.
Would we return, probably not. If you get a good room then you might get a different experience and had we stayed in 409 we would probably not be so dissatisfied. Of course, it is all a matter of taste and choice.
The Hotel is quirky and beautiful in a quirky way. The staff are fabulous. Some of the rooms are fabulous. The restaurant in my opinion leaves a lot to be desired.
Breakfast this morning as we prepare to leave was a complete success..........so not all bad just inconsistent.
Two days later we moved to the suite.....119. That's when it went down hill, the bed was not as comfy, the duvet was not as nice. The shower was not as nice as the King Room, this room was very noisy, there was always a background noise somewhere. Something we had mot experienced upstairs. I know it is all a matter of choice and others might have found it lovely. I can only speak of my experience.
The Restaurant.........good in some parts, rubbish in others......
Lots of choice for breakfast, but unfortunately the eggs were always overcooked. My Husband had a mushroom omelette but it looked like a Fritata when it arrived. I had a fried egg but it had sat under the hot light so long before being served to me, the yoke was extremely overdone. I was offered another one but by that point I was bored with waiting. The restaurant has the potential to be fabulous, but there is something very wrong. One suspects it's the management rather than staff. One evening my husband ordered a vegetable with his main course but it never did arrive. We had room service one evening and the wonderful soup I had on the first evening, the second time I ordered it tasted completely different. Clearly no consistency.
The staff........fabulous, wonderful, friendly, cannot do enough for you........
Swimming pool.........make sure you bring your swimming things, it's not to be missed .
Our main grouse is on our penultimate day, at 6.46am there was a terrible noise, we never did find out where it came from. One hour later there was another terrible din, just like lots of furniture was being moved about. Never found out what that was. Then to crown it all the smoke alarm went off ten minutes later. By that time we got up and went to have breakfast. We did not bother with the cooked bit, we could not be doing with it.
On our last evening with the door shut to the terrace as it was raining at about 5pm, the terrible smell of cooking came up.....now our 'Suite' was above the restaurant, no guesses from where the smell came from. We went out for dinner on our last night and on our way out my husband complained about the smell. On our return at 8.30pm I heard the Lovely lass on reception call the duty manager to tell him of our return. At 10pm the duty Manager reeking of smoke knocked on the door. I was not impressed........and was not prepared to discuss our concerns. I was undressed and ready for bed, I had no wish to discuss the room at this time.
Would we return, probably not. If you get a good room then you might get a different experience and had we stayed in 409 we would probably not be so dissatisfied. Of course, it is all a matter of taste and choice.
The Hotel is quirky and beautiful in a quirky way. The staff are fabulous. Some of the rooms are fabulous. The restaurant in my opinion leaves a lot to be desired.
Breakfast this morning as we prepare to leave was a complete success..........so not all bad just inconsistent.
Source: tripadvisor.co.uk
In August 2015, Garry Y said about Duke of Richmond Hotel
Stayed at dor for an amazing week. Wonderful, happy, attentive staff , especially Olga and Orlando. Food couldn't ask for better. Opulent decor, every need catered for. Can highly recommend everything about this hotel. Thank you for a wonderful week. X
Source: tripadvisor.co.uk
In August 2015, maria61149 said about Duke of Richmond Hotel
The hotel has been amazing ! As I celebrated the 40 anniversery of my wedding day there, I had a very nice surprise in my room---unforgettable !! And all the tiny treatments have been excellent. The friendly people at the reception helped us a lot with many suggestions and ideas. Don`t miss the afternoon tea--a delight !
Source: tripadvisor.co.uk
In August 2015, Melissa Grimes said about Duke of Richmond Hotel
We have just finished a wonderful relaxing week at this fabulous Hotel. We were made to feel welcome from the moment we arrived.
First class service given from all members of staff, nothing too much trouble.
Food excellent. Would recommend.
.
First class service given from all members of staff, nothing too much trouble.
Food excellent. Would recommend.
.
Source: tripadvisor.co.uk
In August 2015, Margarita S said about Duke of Richmond Hotel
One of the best hotels I've ever stayed. I usually never stay in luxury hotels but the fact that my company allocated me at The Duke was a great pleasure.
The staff was great and really knew how to offer the service you would expect.
Breakfast and dinner were fantastic and of great quality and variation. Must stay when in Guernsey!
The staff was great and really knew how to offer the service you would expect.
Breakfast and dinner were fantastic and of great quality and variation. Must stay when in Guernsey!
Source: tripadvisor.co.uk
In August 2015, Sue S said about Duke of Richmond Hotel
From the friendly greeting on arrival to the spacipus and excellently pointed room this is a must stay and we certainly hope to return The decor is bold and clearly from the designer collection and the breakfast is really excellent, served in a stunning conservatory which sits above the pool area Just a short walk to town and with everything you want in a room it was one of the highlights of our holiday
Source: tripadvisor.co.uk
In August 2015, cheong80 said about Duke of Richmond Hotel
The hotel is about 10mins walk up the hill from St Peter Port. It can be quite physical for some. On arrival we were told that parking is limited and may have to find on-street parking nearby. We were upgraded to a King room which was very nicely decorated as with all the rooms there. Room is on the small end of spectrum. It has air-conditioning and the usual 4-star equipment (kettle, hairdryer, slippers). The only issue is it does not have a fridge. Bathroom is modern and shower is hot with good pressure. Breakfast was included in the package - it composes of continental breakfast and you could also on top have a full English breakfast, omelette, or waffle/pancake (both of which I don't recommend). So lots of choices for the first meal but the quality is not spectacular. Staff were really nice and professional. Overall it is a classic, nicely decorated hotel.
Source: tripadvisor.co.uk
In August 2015, hampeter said about Duke of Richmond Hotel
We chose this hotel because of the reviews on trip advisor and were not disappointed. The room was a decent size at the front of the hotel with no street noise.
The staff were all very good, friendly and made our stay. The restaurant was excellent for breakfast, we had dinner twice, something we rarely do at hotels, so it must be good.
The hotel is about a 10 Minute walk into town, the walk back is all uphill but did not bother us.
Would highly recommend this hotel.
The staff were all very good, friendly and made our stay. The restaurant was excellent for breakfast, we had dinner twice, something we rarely do at hotels, so it must be good.
The hotel is about a 10 Minute walk into town, the walk back is all uphill but did not bother us.
Would highly recommend this hotel.
Source: tripadvisor.co.uk
In August 2015, KPR62 said about Duke of Richmond Hotel
My wife & I checked into "The Duke" for one night, with dinner, an upgraded room (the Duchess Suite) and breakfast included, for our 1st wedding anniversary. What a weekend! Excellent service, marshalled brilliantly by Orlando & his wife Olga. Superb facilities. Would we repeat next year? Certainly.
Source: tripadvisor.co.uk
In August 2015, grannienette said about Old Government House Hotel & Spa
Wow what an amazing hotel. You can spend hours exploring this great old hotel. There are different rooms to be found upstairs and down.
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Source: tripadvisor.co.uk