Local Reviews
In July 2016, anne r said about Duke of Richmond Hotel
Just got back from a week in this lovely hotel.From day one we felt welcomed,staff attentive but not intrusive,food and restaurant service excellent.Our room was comfortable and of excellent quality.We had a view of the terrace and pool area,unfortunately the weather was nit good enough to spend much time there.All though it wasn't the easiest place to find due to the confusing one way system,its not to far from the seafront to walk,albeit a bit steep.Would definitely visit this hotel again
Source: tripadvisor.co.uk
In July 2016, Happy_Retiree02 said about Duke of Richmond Hotel
This is a superb hotel. The staff are incredibly friendly and helpful, the beds are very comfortable and the plumbing all works as it should. The food in the Leopard restaurant is imaginative, well presented and delicious with a good range of 'specials' each evening, mostly from freshly caught fish. There is a good list of reasonably priced wines, though if you want to push the boat out there are several top-end wines from which to choose. At breakfast, you are spoilt for choice. We thoroughly enjoyed our week there and are wondering when we can return.
Source: tripadvisor.co.uk
In July 2016, tony300456 said about Duke of Richmond Hotel
my wife and I have just returned from a weeks break at the DOR, having stayed before you have expectations of things being as on previous visits,
we were not disappointed.
the hotel has impeccable standards from the caring staff who make you feel special, to the fantastic food all freshly prepared and served every day.
at the DOR, nothing is too much trouble to make your stay full of good memories.
I look forward to our next visit and hope it comes soon.
we were not disappointed.
the hotel has impeccable standards from the caring staff who make you feel special, to the fantastic food all freshly prepared and served every day.
at the DOR, nothing is too much trouble to make your stay full of good memories.
I look forward to our next visit and hope it comes soon.
Source: tripadvisor.co.uk
In July 2016, DebsFCUM said about Duke of Richmond Hotel
We stayed at this fabulous hotel as we travelled to Guernsey to celebrate my husband's birthday. The staff at this hotel are superb! Nothing is too much trouble for them. Breakfast was lovely and plenty to choose from. Our room faced the park but it was a tad on the small side. It is about a 10 minute walk to the harbour. I wouldn't hesitate to stay again at this lovely hotel.
Source: tripadvisor.co.uk
In July 2016, astonflyer said about Duke of Richmond Hotel
Wonderful hotel with great rooms and fabulous (Rm. 504) views. The room was quite tight size wise, but the bed, pillows, linen and duvet were fantastic for an excellent nights sleep. Perfectly formed bathroom with complimentary toiletries.
The staff are attentive, thoughtful and couldn't have been more helpful. The breakfast in the dining room was very good as was the afternoon tea which was quite superb. Excellent bar and terrace which is a sun trap in the afternoon's. My only criticsm would be the main course of my dinner on the Sunday evening was disappointing but the deserts were legendary and truly memorable.
All in all a fantastic short break and I can highly recommend this for couples wanting to get away from it all. Brilliant
The staff are attentive, thoughtful and couldn't have been more helpful. The breakfast in the dining room was very good as was the afternoon tea which was quite superb. Excellent bar and terrace which is a sun trap in the afternoon's. My only criticsm would be the main course of my dinner on the Sunday evening was disappointing but the deserts were legendary and truly memorable.
All in all a fantastic short break and I can highly recommend this for couples wanting to get away from it all. Brilliant
Source: tripadvisor.co.uk
In July 2016, oliveruk said about Duke of Richmond Hotel
We had a large room on the top floor. Well worth the money. The bathroom was massive and lotions etc the best we have ever found in a hotel. The whole level of detail everywhere was 5*.
Staff were superb ....all of them, but Olga in the restaurant was outstanding as was Arron in reception.
Dinner there was all one could hope for.
Probably the best hotel and staff we have experienced anywhere.
Staff were superb ....all of them, but Olga in the restaurant was outstanding as was Arron in reception.
Dinner there was all one could hope for.
Probably the best hotel and staff we have experienced anywhere.
Source: tripadvisor.co.uk
In July 2016, Carol T said about Duke of Richmond Hotel
Just back from a 5 night break. Very nice hotel with exceptionally helpful staff. It's situation in relation to the town was a a big downside. It was a good 15 to 20 minute walk down and longer up as the hill was so steep. Don't book if you are not super fit. The pillows are awful and they need summer weight duvets. Our room was at the side of the hotel by the road and building works were being carried out on some houses in the road. St Peter Port is very nice but not much to do and in hindsight 5 nights was probably too long.
Source: tripadvisor.co.uk
In July 2016, Hazel B said about Duke of Richmond Hotel
Just returned from a five day break. Tha standards in the hotel were excellent. Our room was large, well equipped, loved the heated bathroom floor!
We were most impressed by the quality of all the staff, without exception, they made us feel the most important customers in the hotel. Cannot wait to return.
We were most impressed by the quality of all the staff, without exception, they made us feel the most important customers in the hotel. Cannot wait to return.
Source: tripadvisor.co.uk
In July 2016, Alastair B said about Duke of Richmond Hotel
Another trip to wonderful Guernsey. We tried a different hotel from the Red Carnation group and were not disappointed. Lovely room with great views, very good food but the staff are the exceptional feature. Always and to a person charming, attentive, helpful and efficient. We have stayed at Old Government House on previous occasions (in the same group and also in St Peter Port) and mow will be faced with a difficult choice on future visits as they are both so good.
Source: tripadvisor.co.uk
In June 2016, alanabird said about Old Government House Hotel & Spa
We are fans of the Red Carnation Group and OGH did not disappoint. We stayed four nights in a Harbour View with Balcony room (#122) and it was well appointed although surprisingly there is no full length mirror. The enclosed balcony has electrically controlled buttons to open/close the window and mesh net. There are standard light switches and the air conditioning controls are user friendly. The bathroom is a reasonable size with a good shower cubicle. Toiletries are good quality as would be expected and the room was serviced daily to a high standard.
A nice touch is that reception phoned fifteen minutes after we had the room to ask if we were satisfied with the room or if there was anything that we needed.
We had dinner twice in The Brasserie on successive evenings and surprisingly the ‘fish of the day’ was the same each evening (lemon sole). I wouldn’t expect this given the choice of excellent seafood in Guernsey and as some guests seemed to be on half board I would hope this was unusual rather than laziness. The food quality was fine.
We also had a meal in The Curry Room which was excellent and outstanding value at £38 for three courses. Beautifully cooked and served in a delightful and intimate room.
The hotel grounds are lovely and well maintained and the staff uniformly helpful, eager to please and willing to go the extra mile.
The breakfast cold buffet is comprehensive but surprisingly no ham is on offer. Your hot selection is cooked to order.
The hotel has a policy of adding 10% to all meals and beverages bills and when I asked I was told that these monies go to the food and beverages staff only. This is a new one on me and maybe it is now policy throughout Red Carnation Hotels but for me it is confusing and unfair. The hotel does I suspect get a lot of walk ins for drinks and dining and I can see reasoning behind adding a service charge for non-residents but I much prefer that residents be given the option of making their own choice re distributing tips. The system in place seemingly leaves the non food and beverages staff at a disadvantage with housekeeping and reception staff for example not having a share. On checking out a quick run through my final bill showed that I had around £45 added in tips for our food/beverages purchases during our stay and I added a further £100 on the understanding that it would go into the tronc to be shared by all staff. I just thought that the system in place was ‘messy’ and for me the housekeeping lady who services my room is as deserving as the barman serving my drinks.
The staff were faultless throughout but we got to know Daniel well as he always seemed to be on duty wherever we were and our thanks to him and all of his colleagues for making our stay so pleasant and memorable.
A nice touch is that reception phoned fifteen minutes after we had the room to ask if we were satisfied with the room or if there was anything that we needed.
We had dinner twice in The Brasserie on successive evenings and surprisingly the ‘fish of the day’ was the same each evening (lemon sole). I wouldn’t expect this given the choice of excellent seafood in Guernsey and as some guests seemed to be on half board I would hope this was unusual rather than laziness. The food quality was fine.
We also had a meal in The Curry Room which was excellent and outstanding value at £38 for three courses. Beautifully cooked and served in a delightful and intimate room.
The hotel grounds are lovely and well maintained and the staff uniformly helpful, eager to please and willing to go the extra mile.
The breakfast cold buffet is comprehensive but surprisingly no ham is on offer. Your hot selection is cooked to order.
The hotel has a policy of adding 10% to all meals and beverages bills and when I asked I was told that these monies go to the food and beverages staff only. This is a new one on me and maybe it is now policy throughout Red Carnation Hotels but for me it is confusing and unfair. The hotel does I suspect get a lot of walk ins for drinks and dining and I can see reasoning behind adding a service charge for non-residents but I much prefer that residents be given the option of making their own choice re distributing tips. The system in place seemingly leaves the non food and beverages staff at a disadvantage with housekeeping and reception staff for example not having a share. On checking out a quick run through my final bill showed that I had around £45 added in tips for our food/beverages purchases during our stay and I added a further £100 on the understanding that it would go into the tronc to be shared by all staff. I just thought that the system in place was ‘messy’ and for me the housekeeping lady who services my room is as deserving as the barman serving my drinks.
The staff were faultless throughout but we got to know Daniel well as he always seemed to be on duty wherever we were and our thanks to him and all of his colleagues for making our stay so pleasant and memorable.
Source: tripadvisor.co.uk