Local Reviews
In September 2017, Pamela T said about Duke of Richmond Hotel
We had an interesting journey as the weather was quite bad. The Captain of the Condor Liberation did very well to get into Guernsey harbour as the winds were gusting 40mph! We managed to get a taxi to the Duke of Richmond hotel & received a warm welcome from the reception staff. We had a wonderful 4 days stay. Our rooms were very clean nice fluffy towels dressing gowns etc. Water was always very hot. The breakfasts were very good. A very good selection & waiter service for the hot food. We ate in the restaurant in the evening, which was always busy. The food we had was always excellent. The restaurant staff were very good always friendly. On the whole I would really recommend this hotel nothing was too much trouble & the staff were excellent. The only thing I would say is that it was very hilly to walk to & from hotel so if anyone has difficulty walking you would need to use taxis. We were fine & used the buses to get around the island at £1 a journey. We went all the way round one day for £1 about a 1 1/2 hour journey!
Source: tripadvisor.co.uk
In September 2017, beachcomber421 said about Duke of Richmond Hotel
My wife and I were invited for afternoon tea with a large party of friends. The service was impeccable throughout. The food was interesting and varied with several astonishingly inventive culinary twists and the selection was almost too generous given the calorie count. We were able to eat al fresco on a comfortably sunny day and enjoyed an unhurried tea in pleasant surroundings.
Source: tripadvisor.co.uk
In September 2017, ajfearnnewark said about Duke of Richmond Hotel
My wife and I were so impressed by the quality of the service in this hotel. Nothing was too much trouble and it was hard to leave and go home! I am very happy to recommend the hotel to all visitors with the exception that those with mobility issues may find the uphill walk from town to the hotel something of a challenge. What is more, the dinner we had in the hotel was the best of our stay.
Source: tripadvisor.co.uk
In September 2017, Mick T said about Duke of Richmond Hotel
Just returned from another very enjoyable stay at the Duke.
As usual the level of service was superb. All staff go out of their way to ensure that your stay exceeds expectations and they deserve our thanks for all their had work.
Already booked for next year.
As usual the level of service was superb. All staff go out of their way to ensure that your stay exceeds expectations and they deserve our thanks for all their had work.
Already booked for next year.
Source: tripadvisor.co.uk
In September 2017, Gary P said about Duke of Richmond Hotel
Great hotel. Typically Red Carnation group look and feel. Balance of comfort and colonial. Stunning room, well appointed. Great to get real filter coffee in the room- I wish all hotels could do this.
Only pity was a shower in the bath. I personally prefer a separate shower.
Only pity was a shower in the bath. I personally prefer a separate shower.
Source: tripadvisor.co.uk
In September 2017, Travel Addict said about Duke of Richmond Hotel
We have just returned from a 4 night minimoon at DoR and we had a marvellous time!
We were in a superior room which had loads of space, quirky furnishings and bedding that felt like you were enveloped in a smooth, soft marshmallow.
The food at the restaurant was outstanding, we had dinner on 3 nights and couldn't fault either the food or the service, and we may have to return to Guernsey for another go at that amazing Eton Mess. Our photo of afternoon tea has been very popular with our friends on facebook too!
We also had a massage at the OGH, the sister hotel down the road, which was a lovely experience.
Thank you to all the staff at the DoR for your warmth and professionalism, you guys rock!
We were in a superior room which had loads of space, quirky furnishings and bedding that felt like you were enveloped in a smooth, soft marshmallow.
The food at the restaurant was outstanding, we had dinner on 3 nights and couldn't fault either the food or the service, and we may have to return to Guernsey for another go at that amazing Eton Mess. Our photo of afternoon tea has been very popular with our friends on facebook too!
We also had a massage at the OGH, the sister hotel down the road, which was a lovely experience.
Thank you to all the staff at the DoR for your warmth and professionalism, you guys rock!
Source: tripadvisor.co.uk
In October 2017, Andy Hayler said about Duke of Richmond Hotel
Duke of Richmond hotel
I had a three night stay here in September 107 (room 109). The hotel is up on the hill overlooking St Peter Port, a ten minute walk down into town. There is an outdoor swimming pool and a terrace lounge next to it, which is a nice spot to sit if the weather is good. The hotel breakfast is unusually good, cooked to order rather than a buffet, and with all the usual options. The room was what an estate agent might describe as “cosy”, but it had plenty of electrical sockets, air conditioning and a comfortable albeit rather small bed. The room had a little kettle, with tea and coffee provided.
The best aspect of the stay was the unusually high quality staff, who were eager to please and helpful throughout our stay. Incidentally, if when staying here you need a taxi, then allow enough time to order one. There is currently no Uber here, and a taxi can take quite a while to sort out. I was impressed that on one occasion, when even with half an hour to spare no taxi was forthcoming despite the reception staff’s best efforts, one of the staff gave us a lift instead.
I had a three night stay here in September 107 (room 109). The hotel is up on the hill overlooking St Peter Port, a ten minute walk down into town. There is an outdoor swimming pool and a terrace lounge next to it, which is a nice spot to sit if the weather is good. The hotel breakfast is unusually good, cooked to order rather than a buffet, and with all the usual options. The room was what an estate agent might describe as “cosy”, but it had plenty of electrical sockets, air conditioning and a comfortable albeit rather small bed. The room had a little kettle, with tea and coffee provided.
The best aspect of the stay was the unusually high quality staff, who were eager to please and helpful throughout our stay. Incidentally, if when staying here you need a taxi, then allow enough time to order one. There is currently no Uber here, and a taxi can take quite a while to sort out. I was impressed that on one occasion, when even with half an hour to spare no taxi was forthcoming despite the reception staff’s best efforts, one of the staff gave us a lift instead.
Source: tripadvisor.co.uk
In October 2017, Sabrina M said about Duke of Richmond Hotel
We have stayed at this hotel firstly July 2014, on at least 4 occasions and more recently a long weekend July 17 and 1 night Oct 17!
First weekend back in July 2014 I was celebrating my birthday and for breakfast as it was our last day provided a slice of cake complete with candle and the staff singing happy birthday!
We brought our cocker spaniel Pepsi with us in July 2017 and amazing response from all staff members made a pet certificate and door cards especially for her, treats in the room and constant attention making us feel very welcome with our dog, not what we were expecting from such a highly class hotel, it was as if our dog was royalty!!
We got married 30th Sept in Sark and on what was suppose to be our Journey home to Jersey we decided we could not leave Guernsey without staying in our favorite hotel for 1 more night and wow a congratulations card and bottle of fizz was waiting in our room, all the staff are always happy to see you and will have a chat anytime, amazing hotel with first class service!
It’s the length that you guys go to make the extra mile is very much appreciated!!
Thank you!!!!
First weekend back in July 2014 I was celebrating my birthday and for breakfast as it was our last day provided a slice of cake complete with candle and the staff singing happy birthday!
We brought our cocker spaniel Pepsi with us in July 2017 and amazing response from all staff members made a pet certificate and door cards especially for her, treats in the room and constant attention making us feel very welcome with our dog, not what we were expecting from such a highly class hotel, it was as if our dog was royalty!!
We got married 30th Sept in Sark and on what was suppose to be our Journey home to Jersey we decided we could not leave Guernsey without staying in our favorite hotel for 1 more night and wow a congratulations card and bottle of fizz was waiting in our room, all the staff are always happy to see you and will have a chat anytime, amazing hotel with first class service!
It’s the length that you guys go to make the extra mile is very much appreciated!!
Thank you!!!!
Source: tripadvisor.co.uk
In October 2017, Louise P said about Duke of Richmond Hotel
I have been in Guernsey for business for the past four days working out of the conference room at the hotel. The staff have been absolutely wonderful and made me feel like one of the team by the time I left. Hilario and his team were particularly excellent and did more than required when I had some issues (not the hotels fault) with my conference. Nothing was too much trouble and even my delegates commented on how well we were looked after.
I work away every week and the service I received here is the best I've experienced all year. Hilario, Adrian Aaron and the team really did make the difference.
Thank you - I will certainly recommend my company use you again.
I work away every week and the service I received here is the best I've experienced all year. Hilario, Adrian Aaron and the team really did make the difference.
Thank you - I will certainly recommend my company use you again.
Source: tripadvisor.co.uk
In June 2017, Jo D said about Old Government House Hotel & Spa
We spent a long weekend at OGH 9-12 June. We had a Double Room overlooking the front and main street. From the moment we arrived to our last moments we were expertly looked after. They are not just offering customer service they have a mission to create perfect moments and really want to make your stay the best it can possibly be. The restaurant and bar staff remember your name and quickly build rapport, offering suggestions and support even before you know you need it - toast crumb tickled my throat and a glass of juice swiftly passed to me to ease my coughing fit.
Room was large for a basic double, bed was comfortable all amenities covered including robes and slippers. I also was delighted to find L'occitane products in the bathroom. Wide selection on the tea tray. Fresh milk is available on request. Bathroom had shower over the bath and could do with an upgrade. All towels and bedlinen high quality. Even tho we overlooked the main street double Windows cut out all noise.
Restaurant provides a varied breakfast freshly cooked hot food to order. Evening meal was delightful and generous portions - honeycomb ice cream is superb. Piano man provides the right ambiance wonderful rendition of James Taylor songs. If you dont want a large meal the Crown Club provides a range of smaller plates and sandwiches - my husband said it was the best burger he has ever had.
Gardens and poolside a complete delight, well managed and tidy. The most comfortable sun beds and free sun cream available in different factors. Water freely available throughout.
Overall a relaxing break which became a real luxury treat, although you are paying a little bit more the care and service and overall quality of products and food is worth it.
Room was large for a basic double, bed was comfortable all amenities covered including robes and slippers. I also was delighted to find L'occitane products in the bathroom. Wide selection on the tea tray. Fresh milk is available on request. Bathroom had shower over the bath and could do with an upgrade. All towels and bedlinen high quality. Even tho we overlooked the main street double Windows cut out all noise.
Restaurant provides a varied breakfast freshly cooked hot food to order. Evening meal was delightful and generous portions - honeycomb ice cream is superb. Piano man provides the right ambiance wonderful rendition of James Taylor songs. If you dont want a large meal the Crown Club provides a range of smaller plates and sandwiches - my husband said it was the best burger he has ever had.
Gardens and poolside a complete delight, well managed and tidy. The most comfortable sun beds and free sun cream available in different factors. Water freely available throughout.
Overall a relaxing break which became a real luxury treat, although you are paying a little bit more the care and service and overall quality of products and food is worth it.
Source: tripadvisor.co.uk