Local Reviews
In July 2017, stephen d said about Old Government House Hotel & Spa
We have just returned from four days at the Old Government House Hotel and wanted to say what a lovely experience it was. Not usually staying anywhere so 'grand' we were a little apprehensive as to how we would find everything but need not have worried as everyone was so welcoming without making you feel uncomfortable and we were thoroughly spoilt with extras in our room as we had a special anniversary to celebrate. Everything was tip top from the accommodation to the food and the ambience and we would have no hesitation in recommending this hotel to all friends and family. Thank you again. Steve and Julie Davies
Source: tripadvisor.co.uk
In July 2017, VirgoGirl66 said about Old Government House Hotel & Spa
This hotel is very unassuming from the outside but this all changes once inside. There are lots of the original features remaining and the decor is very tasteful.
Excellent staff at reception who helped us with arranging cycle hire and taxis. Andi gave us a guided tour of the hotel. She was very knowledgeable considering that Guernsey is not her home. She's also very passionate and proud of the Red Carnation group.
Our suite was well appointed with a gorgeous bay window overlooking the harbour. Very comfortable bed with crisp bed linen. The bathroom was large with lots of towels! The room was perfect but perhaps the addition of a mini fridge might be considered by management.
There is an outdoor swimming pool with sun loungers. Had we known that the pool was heated to a comfortable 28c we would have packed our bathers! Oh well, we'll remember them next time.
Breakfast was served in a spacious airy room with the option of also eating al fresco. Good selection on the buffet with lots of fresh fruit too. There is also an extensive menu with the usual
hot breakfast selection but with the addition of healthier options i.e. avocado and poached egg on toast, butternut squash "pancakes", to name a couple. The staff were very efficient and we didn't have to wait too long for hot drinks and food.
The hotel boasts a gin bar which met with our approval.
Many thanks to the OGH who made our weekend break one to remember.
Excellent staff at reception who helped us with arranging cycle hire and taxis. Andi gave us a guided tour of the hotel. She was very knowledgeable considering that Guernsey is not her home. She's also very passionate and proud of the Red Carnation group.
Our suite was well appointed with a gorgeous bay window overlooking the harbour. Very comfortable bed with crisp bed linen. The bathroom was large with lots of towels! The room was perfect but perhaps the addition of a mini fridge might be considered by management.
There is an outdoor swimming pool with sun loungers. Had we known that the pool was heated to a comfortable 28c we would have packed our bathers! Oh well, we'll remember them next time.
Breakfast was served in a spacious airy room with the option of also eating al fresco. Good selection on the buffet with lots of fresh fruit too. There is also an extensive menu with the usual
hot breakfast selection but with the addition of healthier options i.e. avocado and poached egg on toast, butternut squash "pancakes", to name a couple. The staff were very efficient and we didn't have to wait too long for hot drinks and food.
The hotel boasts a gin bar which met with our approval.
Many thanks to the OGH who made our weekend break one to remember.
Source: tripadvisor.co.uk
In July 2017, Steve Y said about Old Government House Hotel & Spa
A hotel delivers only on staff performance. It is the only thing that makes one stand out from place x up the road from where i the traveller wants to be and the OGH staff are perfect.
Each and every staff member made an effort not appear so. They clearly work extremely hard and are so nice to talk to.
I am very lucky to have visited hotels in 3 continents in 20 years of travelling and for staff i rate this the best experience i have had.
The food was delicious and served hot to all guests.
They took care of my every need before i even thought of it half the time.
For any function, wedding or just a stay on the island i heartly recommend.
Each and every staff member made an effort not appear so. They clearly work extremely hard and are so nice to talk to.
I am very lucky to have visited hotels in 3 continents in 20 years of travelling and for staff i rate this the best experience i have had.
The food was delicious and served hot to all guests.
They took care of my every need before i even thought of it half the time.
For any function, wedding or just a stay on the island i heartly recommend.
Source: tripadvisor.co.uk
In July 2017, Margaret M said about Old Government House Hotel & Spa
A lovely old fashioned 5 star hotel, bit of a problem parking outside to unload as it is a narrow street. However they do park the car for you. Nice welcome. Room very small and dark.Food and staff very good. Nice restaurants.
I did use the spa, felt very embarrassed walking through the hotel with gown on as there was a wedding on.
I did use the spa, felt very embarrassed walking through the hotel with gown on as there was a wedding on.
Source: tripadvisor.co.uk
In August 2017, nickrashtead said about Old Government House Hotel & Spa
We stayed for a fortnight and although it's expensive you really do get what you pay for. Nothing was too much trouble for the hotel or its very competent team. Eating in the hotel was a real pleasure and apart from busy times the service was excellent.
Is there a downside- well it's an old building and sound insulation isn't great and there was one evening when a function could be heard in some of the bedrooms. That said we were advised in advance and the event was well managed and did not go on too late.
All in all - it's a real hotel and a pleasure to stay at.
Is there a downside- well it's an old building and sound insulation isn't great and there was one evening when a function could be heard in some of the bedrooms. That said we were advised in advance and the event was well managed and did not go on too late.
All in all - it's a real hotel and a pleasure to stay at.
Source: tripadvisor.co.uk
In August 2017, Leslie M said about Old Government House Hotel & Spa
Very comfortable bedroom, and well-appointed public rooms with excellent facilities - gym and outdoor heated pool - and very pleasant staff. It is most conveniently positioned in the town with easy walking to most sites.
Source: tripadvisor.co.uk
In August 2017, WelshToGo said about Old Government House Hotel & Spa
Billed as the 'best' on the island - and it is probably the 'poshest' by a long way - and reflected in the price.
The welcome (with fizz) was very good and they whisked our car and bags off while telling us about facilities - very nicely done!
The room was very comfortable, though the view at the back of the property was not what we had hoped for (it is set on a hill in the centre of town).
The bar area outside the restaurant was VERY noisy with group after group of load 'local' guests partying. Management really should have intervened but I guess they don't want to upset regular dinner guests.
The welcome (with fizz) was very good and they whisked our car and bags off while telling us about facilities - very nicely done!
The room was very comfortable, though the view at the back of the property was not what we had hoped for (it is set on a hill in the centre of town).
The bar area outside the restaurant was VERY noisy with group after group of load 'local' guests partying. Management really should have intervened but I guess they don't want to upset regular dinner guests.
Source: tripadvisor.co.uk
In August 2017, Sark Anglican said about Old Government House Hotel & Spa
Really enjoyed a two night stay here, visiting from neighbouring Sark for a medical appointment. I could find nothing to fault at all, which (for me) is highly unusual. There are steps at the front entrance, but a (wheelchair friendly) lift is available. Having a slight disability, and booking by telephone (at short notice) I was allocated a King room which, as well as the usual bathroom facilities had a really good walk in shower. The room (and I suspect all the rooms) have the quietest air conditioning system I have ever encountered. The weather was fairly hot and I was able to control the in-room temperature easily. The bed was probably the most comfortable that I have slept in anywhere - and the blanket put (at my prior request) in the duvet cover actually stayed in place on the bed throughout both nights. The greatest thing about the OGH is the staff - all were friendly and efficient, responding to requests promptly and without fuss. As the hotel would put it, the OGH is my new "home from home" in Guernsey. It is quite expensive to stay here, but every penny you spend is well worth it. Breakfasts are first rate - served "properly" with just juices, cereals etc on a buffet table. Table service is gladly provided even for those items for those (like me!) who ask! I shall review the Brasserie separately, where I ate several memorable meals. I am returning very soon! Thank you to all the staff, who took a genuine delight in looking after me.
Source: tripadvisor.co.uk
In August 2017, Georgina said about Old Government House Hotel & Spa
My husband and I stayed here this week to celebrate our Wedding Anniversary, we have never been to Guernsey before we fell in love with the island. The hotel was perfect in every way - you can tell the staff love working there as everyone was so friendly and helpful - nothing was too much trouble. The room was lovely, very quiet and a beautiful view out over the pool and out to the harbour. It was clean, comfortable and you could pre-request items like hair straighteners. Every evening the room was made ready for bedtime, and a little treat was left on the bed - delicious cookies, biscuits and fudge - everything was scrumptious. On our Anniversary they even left us a card with a lovely message and two slices of cake with a chocolate written Happy Anniversary message on the plate - it's the little things like this that make a hotel stand out above the rest. Breakfast was included and there was plenty of choice from cereals, to cooked breakfast and even yummy pancakes. The restaurant staff get to know you and are always friendly and chatty - I have honestly never stayed anywhere before where the staff were all so lovely - it made such a difference. We ate dinner in the restaurant on two occasions and both times the food was amazing, I'm quite fussy but they were more than happy to accommodate any dietary requirements. We also had afternoon tea one day which was delicious and it's the first time we've had afternoon tea and not been able to finish it all - it was that good, with so many tasty cakes. We couldn't get a taxi on a couple of occasions due to there being none available - but the hotel management offered to take us, again a lovely touch and made us feel like they really cared about our experience on the island. There is nothing to fault about this hotel, if you are visiting Guernsey it's a must! The location is ideal, close to the shops and the harbour and definitely visit Herm - a gorgeous island with beautiful beaches. You won't be disappointed if you stay at this amazing hotel.
Source: tripadvisor.co.uk
In May 2018, Starshaped said about Duke of Richmond Hotel
The hotel is both stylish and comfortable. The beds were lovely with really nice bedding. I liked the occasional chairs etc too. I would have preferred a plug in hairdryer rather than the weak one attached to the wall however.
The pool was heated and perfect for swimming. Lots of loungers, towels and suncream provided.
The hotel is in a great location. Right by some beautiful gardens and ten minutes walk to town.
The bar/restaurant and terrace are all very attractive and competitively priced. The bar staff are slow however in preparing drinks.
The food in the restaurant at breakfast and dinner was excellent. Thoroughly enjoyed it all and Olga looked after us well.
Staff on reception were friendly and helpful.
The pool was heated and perfect for swimming. Lots of loungers, towels and suncream provided.
The hotel is in a great location. Right by some beautiful gardens and ten minutes walk to town.
The bar/restaurant and terrace are all very attractive and competitively priced. The bar staff are slow however in preparing drinks.
The food in the restaurant at breakfast and dinner was excellent. Thoroughly enjoyed it all and Olga looked after us well.
Staff on reception were friendly and helpful.
Source: tripadvisor.co.uk