Local Reviews
In June 2015, bsaunders said about Old Government House Hotel & Spa
Indeed the jewel in the crown of all the hotels I have visited. Excellent Service, good
food and delightful ambiance. It stayed true to the mission statement of the Red Carnation Group's Hotels, of which it is part, "No request is too large, no detail too small.
food and delightful ambiance. It stayed true to the mission statement of the Red Carnation Group's Hotels, of which it is part, "No request is too large, no detail too small.
Source: tripadvisor.co.uk
In June 2015, Mark said about Old Government House Hotel & Spa
Another fantastic stay at the OGH. Was really the only place to stay for such a special occasion and Andrew and the team didn't let us down. Without exception, nothing is too much trouble and the whole team treated us as if we were the most important guests they had ever had. We took dinner for the 'special day' at the Brasserie and had the most memorable of times. The food was outstanding with staff being attentive without being intrusive. We don't usually like to mention people by name especially when so many were involved in making our stay so special but......Ken, Jozef, Holly, Kristen, Dale, Castil thank you all so much and Paul, the resident pianist and singer (fantastic voice) thanks for the rendition of Dawn's favourite Simply Red track. And lastly but by no means least, huge thanks to Andrew for being in on the surprise and welcoming us back, will see you again soon. Mark & Dawn
Source: tripadvisor.co.uk
In January 2016, GreatPapaBear said about Old Government House Hotel & Spa
From handing the car keys to the valet to park the car, to eating one of the most delightful meals we've had in ages, elegance is the word that comes to mind.
A compact yet lovely, comfortable, quiet room; a bathroom with a large bath (and flannels - great for a wet-shaver like me); real coffee and fresh milk on request from room service (just perfect); and an unexpectedly exciting dining experience.
The whole building oozes elegance and service. Delightful.
A compact yet lovely, comfortable, quiet room; a bathroom with a large bath (and flannels - great for a wet-shaver like me); real coffee and fresh milk on request from room service (just perfect); and an unexpectedly exciting dining experience.
The whole building oozes elegance and service. Delightful.
Source: tripadvisor.co.uk
In January 2016, Smallhausen74 said about Old Government House Hotel & Spa
I have stayed here a number of times now, all for business. The staff are attentive as always, and the rooms are great. I think I have only had one 'ok' room.
The bar has a great selection of local, European, and far away drinks to choose from.
Its ideal for our trips to Guernsey due to its location between the town of St. Peter Port, and our office. The town itself is a very short walk down the hill, and there is a great selection of restaurants to pick from. In the busy season, I do recommend getting the hotel to book ahead for you.
The bar has a great selection of local, European, and far away drinks to choose from.
Its ideal for our trips to Guernsey due to its location between the town of St. Peter Port, and our office. The town itself is a very short walk down the hill, and there is a great selection of restaurants to pick from. In the busy season, I do recommend getting the hotel to book ahead for you.
Source: tripadvisor.co.uk
In February 2016, sjb32 said about Old Government House Hotel & Spa
So on Saturday 25th July I went all out to surprise Jo my girlfriend and I have to say a MASSIVE thank you to Andrew & the team at the OGH for the most romantic and wonderful evening.
Jo was collected by the concierge at the airport with no idea what was going on. On arrival at the hotel she was greeted at reception with a glass of Prosecco. Jo was taken to the Herm Suite which is just amazing, words cannot do it justice.
I left a card for her to celebrate our 5yr anniversary along with her favourite flowers, some clothes and a few other surprises. In the card was a note that I was in the bar so after Jo got ready she came down where I was waiting with a bottle of Prosecco and a chain and pendent as an anniversary present.
We then went through to the Crown Bar for a gin experience which was the first we'd ever done and was great fun trying three types with a small curry in home made bread which was gorgeous.
We then went through to the Brasserie and had a fantastic meal and lovely service. We then retired to the room which had a romantic turn down with rose petals on the 4 post bed, Prosecco and chocolate covered strawberries on a plate piped with the word 'Love'. As Jo was looking at the dish I got down on one knee, pulled out a ring and asked the big question. Jo was so surprised I had to ask twice but we are pleased to announce we did indeed get engaged.
In the morning at breakfast the surprises continued as we were given two glasses of champagne and used the wonderful health suite.
The OGH team without exception were fantastic and those memories will be with us forever.
Jo was collected by the concierge at the airport with no idea what was going on. On arrival at the hotel she was greeted at reception with a glass of Prosecco. Jo was taken to the Herm Suite which is just amazing, words cannot do it justice.
I left a card for her to celebrate our 5yr anniversary along with her favourite flowers, some clothes and a few other surprises. In the card was a note that I was in the bar so after Jo got ready she came down where I was waiting with a bottle of Prosecco and a chain and pendent as an anniversary present.
We then went through to the Crown Bar for a gin experience which was the first we'd ever done and was great fun trying three types with a small curry in home made bread which was gorgeous.
We then went through to the Brasserie and had a fantastic meal and lovely service. We then retired to the room which had a romantic turn down with rose petals on the 4 post bed, Prosecco and chocolate covered strawberries on a plate piped with the word 'Love'. As Jo was looking at the dish I got down on one knee, pulled out a ring and asked the big question. Jo was so surprised I had to ask twice but we are pleased to announce we did indeed get engaged.
In the morning at breakfast the surprises continued as we were given two glasses of champagne and used the wonderful health suite.
The OGH team without exception were fantastic and those memories will be with us forever.
Source: tripadvisor.co.uk
In February 2016, debs1900 said about Old Government House Hotel & Spa
Well ! This is an amazing traditional hotel that oozes charm and sophistication and that almost has it all! fabulous rooms, great location, service, attention to detail, fantastic food, on site spa and the best reception staff ever, where nothing is too much trouble.
Stayed for one night and upgraded to a sea view room with a balcony and well worth every penny, what an amazing view! We had treatments in the spa and the service was spot on. We opted for dinner in the Brassiere and this was not disappointing as the food was to die for and I have to say I am extremely fussy, so my complements go to the excellent chef.
Overall a fabulous hotel which I have given five stars to, but be warned there is a down side as you need to pre book the restaurants and more specifically afternoon tea as they cater, it would seem at weekends mostly for outside cliental and therefore when you come down for a table you're pushed out of the comfortable lounge area, then out of the brassiere and eventually end up at the bar. Effectively from one room to another whilst they inform you that even though your hotel guests, you should of booked as they're are full up! You Walk past various areas with the tables beautifully set, with champagne glasses, all ready for tea and the most upsetting thing is there's hardly anyone at the tables, yet you're eventually found a little un-set table where you're made to feel very awkward and told that really you should've been there at all without a booking. Not really appropriate behaviour for a five star property that your a guest in and spent hundreds of pounds at the property in just the one night. Something I personally think that makes it all a little bit worse is that the gentleman serving us appeared to be in charge, so one would presume he was actually the restaurant manager and not a waiter so he should of known better!
Its a shame as if it was not for that I would of given the hotel perfect.
Stayed for one night and upgraded to a sea view room with a balcony and well worth every penny, what an amazing view! We had treatments in the spa and the service was spot on. We opted for dinner in the Brassiere and this was not disappointing as the food was to die for and I have to say I am extremely fussy, so my complements go to the excellent chef.
Overall a fabulous hotel which I have given five stars to, but be warned there is a down side as you need to pre book the restaurants and more specifically afternoon tea as they cater, it would seem at weekends mostly for outside cliental and therefore when you come down for a table you're pushed out of the comfortable lounge area, then out of the brassiere and eventually end up at the bar. Effectively from one room to another whilst they inform you that even though your hotel guests, you should of booked as they're are full up! You Walk past various areas with the tables beautifully set, with champagne glasses, all ready for tea and the most upsetting thing is there's hardly anyone at the tables, yet you're eventually found a little un-set table where you're made to feel very awkward and told that really you should've been there at all without a booking. Not really appropriate behaviour for a five star property that your a guest in and spent hundreds of pounds at the property in just the one night. Something I personally think that makes it all a little bit worse is that the gentleman serving us appeared to be in charge, so one would presume he was actually the restaurant manager and not a waiter so he should of known better!
Its a shame as if it was not for that I would of given the hotel perfect.
Source: tripadvisor.co.uk
In February 2016, swimcol said about Old Government House Hotel & Spa
I was fortunate enough to be invited to a conference event over the weekend and we were accommodated at the OGH Hotel. The hotel is only a short stroll from the harbour and high street.
From the moment of arrival to departure you are enveloped in 5 star luxury. The room had a lovely view of the green and can only be described as a suite. Access to the room on the third floor ( the hotel is rather a warren of levels and wings) however was only via multiple stairs so some bedrooms are not suitable for those with accessibility issues. My hale and hearty self however was not daunted and the upper wing was very quiet. The beds are super king size with lovely monogrammed cotton linen sheets. The bathrooms are generous however the water pressure in the shower could have been stronger. This is a niggle but a powerful shower adds to real 5 star luxury experience. Service quality was excellent particularly in the restaurant with a real warmth and generosity displayed to guests. Food was scrumptious and very fresh. As a regular hotel stayer I have no hesitation in giving this a 5 star but my only negative from the whole experience was the opening and closing times of the Gym and Spa on a Saturday and Sunday (9am-6pm). As a business user I would have liked to have done a workout either early or late and when I did go down at 5pm was constantly reminded about closure as being prior to 6pm to give time to undertake close down activities. On Sunday morning I had to go out for a run along the harbour as the Gym was not available which was lovely but it would have been even better if I could have had access to the spa after before breakfast. Opening times and the questionable need for full-time staffing supervision in the spa for guests and members at weekends may be an area to review in this 5 star hotel. Apart from that and a set of mislaid glasses in my room/restaurant I cannot praise this lovely hotel enough.
From the moment of arrival to departure you are enveloped in 5 star luxury. The room had a lovely view of the green and can only be described as a suite. Access to the room on the third floor ( the hotel is rather a warren of levels and wings) however was only via multiple stairs so some bedrooms are not suitable for those with accessibility issues. My hale and hearty self however was not daunted and the upper wing was very quiet. The beds are super king size with lovely monogrammed cotton linen sheets. The bathrooms are generous however the water pressure in the shower could have been stronger. This is a niggle but a powerful shower adds to real 5 star luxury experience. Service quality was excellent particularly in the restaurant with a real warmth and generosity displayed to guests. Food was scrumptious and very fresh. As a regular hotel stayer I have no hesitation in giving this a 5 star but my only negative from the whole experience was the opening and closing times of the Gym and Spa on a Saturday and Sunday (9am-6pm). As a business user I would have liked to have done a workout either early or late and when I did go down at 5pm was constantly reminded about closure as being prior to 6pm to give time to undertake close down activities. On Sunday morning I had to go out for a run along the harbour as the Gym was not available which was lovely but it would have been even better if I could have had access to the spa after before breakfast. Opening times and the questionable need for full-time staffing supervision in the spa for guests and members at weekends may be an area to review in this 5 star hotel. Apart from that and a set of mislaid glasses in my room/restaurant I cannot praise this lovely hotel enough.
Source: tripadvisor.co.uk
In February 2016, karenY1351OF said about Old Government House Hotel & Spa
The new head chef Simon Mackenzie has made strides to put the OGH restaurant back on the map. We were treated to a true gastronomic feast when we visited and the chef even came to introduce himself to our guest
Gone are the horrid pink and green tablecloths and replaced with white linen ..... a small change but it now has a fresh look and the restaurant is undergoing some other changes soon so that should be nice
The service was great, the food was fantastic and our guest was extremely impressed with the choice of menu .... which we left to the chef so each course was a surprise
You will not be disappointed but best to book as it was pretty busy ..... and on a school night too!!!
Well done Simon.
Gone are the horrid pink and green tablecloths and replaced with white linen ..... a small change but it now has a fresh look and the restaurant is undergoing some other changes soon so that should be nice
The service was great, the food was fantastic and our guest was extremely impressed with the choice of menu .... which we left to the chef so each course was a surprise
You will not be disappointed but best to book as it was pretty busy ..... and on a school night too!!!
Well done Simon.
Source: tripadvisor.co.uk
In February 2016, Rodney B said about Old Government House Hotel & Spa
Visited the hotel twice for drinks. Harry's Bar is the place to be. A good view looking out over St Peter Port. An excellent offer of wines,spirits and other beverages.The drinks are served in quality glass ware by attentive but not intrusive staff with the drinks accompanied by nibbles that you don't see in too many places. The furnishings are comfortable and add to the over all enjoyment. The hotel was having refurbishments but there was no obvious discomfort
Source: tripadvisor.co.uk
In February 2016, Richard B said about Old Government House Hotel & Spa
The old country manor feeling in the heart of St. Peter Port is attractive but the real plus for me is the personal touch from each and every team member! They are polite, friendly, helpful and they really care. I'm sure they get good training but they all have natural ability and are genuinely great people. The food and wine (I always stick with the Finlayson's) is fantastic with a great choice of starters, mains and deserts (the honeycomb ice-cream a personal favourite). The rooms are large, extremely comfortable and top quality beds and bedding ensuring a dreamy sleep. Great gym too. Currently in a sister hotel in London (Chesterfield in Mayfair) and like the OGH and the Duke of Richmond in Guernsey, the service is perfect and a reflection on how well the Red Carnation group choose great people across their locations! Thank you.
Source: tripadvisor.co.uk