Local Reviews
In August 2015, SueFun said about Duke of Richmond Hotel
Our first visit to Guernsey and we certainly chose the best hotel. After a five hour delay we had such a lovely welcome, and an upgraded room that after a couple of drinks in the bar we were ready to enjoy our weekend. At breakfast Olga looked after us And continued to do so for the rest of our stay. We had an excellent dinner at the hotel and wonderful breakfasts every day, can't praise the hotel and staff enough.
Source: tripadvisor.co.uk
In August 2015, 748Karen said about Duke of Richmond Hotel
We had a very pleasant few days at this hotel. The service was brilliant and the staff were very informative about the island. Rooms were beautifully decorated and had everything needed for our stay.
The town of St Peter Port was a five to ten minute downhill walk from the hotel......we walk quite quickly......bit longer going back up.
Breakfast was good but I did feel the buffet part could have had more choice of fruit and I would have liked some bread rolls.
Evening meals were good but the menu did not change and even the specials were the same so we ate out after the first two nights.
Only negative was that I would have liked to have been offered a drink on arrival. Iced tea is available in reception but as newly arrived guests it is not obvious.
The town of St Peter Port was a five to ten minute downhill walk from the hotel......we walk quite quickly......bit longer going back up.
Breakfast was good but I did feel the buffet part could have had more choice of fruit and I would have liked some bread rolls.
Evening meals were good but the menu did not change and even the specials were the same so we ate out after the first two nights.
Only negative was that I would have liked to have been offered a drink on arrival. Iced tea is available in reception but as newly arrived guests it is not obvious.
Source: tripadvisor.co.uk
In August 2015, LottieFox said about Duke of Richmond Hotel
We stayed here for 3 nights whilst visiting relatives on the island. The hotel is well situated at the top of the hill out of St Peter Port and is about a 15 minute walk into town. Definitely try and book a sea view room as they are very peaceful and have views out across the bay and towards Herm. We had a very quirky room with jazzy black and white prints and a funky blue light in the bathroom! Room and bathroom were both very clean and well stocked - bottled waters, toiletries etc. The staff here are all super; any query or request was rapidly dealt with and resolved and they seem to genuinely want you to have the best stay you can.
The Leopard bar and restaurant provided a delicious meal one evening with an open kitchen so you can see the chefs hard at work. Cocktails are also incredible but quite costly! The breakfast is excellent with a great choice of hot options including omelettes, pancakes, smoked salmon and the traditional cooked breakfast. Your choice is cooked to order and served at your table which is so much nicer than simmering buffer options! There are really nice touches like complimentary bottles of water and towels to take out if you go for a run or walk, fresh coffee and take out cups in reception and jelly beans!! There is a heated outdoor pool but sadly our weather didn't let us try this. Parking is limited but St Peter Port is very tight for parking. The hotel has 5 spaces but they are on a first come first served basis. Roads nearby provide free parking but get your times right or you'll end up with a parking ticket...
Overall a very good hotel with superb staff and a very good choice of rooms. We booked a 3 night for the price of 2 offer which made the room pretty decent value. Recommended.
The Leopard bar and restaurant provided a delicious meal one evening with an open kitchen so you can see the chefs hard at work. Cocktails are also incredible but quite costly! The breakfast is excellent with a great choice of hot options including omelettes, pancakes, smoked salmon and the traditional cooked breakfast. Your choice is cooked to order and served at your table which is so much nicer than simmering buffer options! There are really nice touches like complimentary bottles of water and towels to take out if you go for a run or walk, fresh coffee and take out cups in reception and jelly beans!! There is a heated outdoor pool but sadly our weather didn't let us try this. Parking is limited but St Peter Port is very tight for parking. The hotel has 5 spaces but they are on a first come first served basis. Roads nearby provide free parking but get your times right or you'll end up with a parking ticket...
Overall a very good hotel with superb staff and a very good choice of rooms. We booked a 3 night for the price of 2 offer which made the room pretty decent value. Recommended.
Source: tripadvisor.co.uk
In August 2015, Elizabeth J said about Duke of Richmond Hotel
We stayed for four nights and were extremely pleased with the everything from the welcome on arrival to the personal introduction to the chef and the excellent room. The service was excellent - very engaging young staff for which nothing was too much trouble and their determination to ensure we had the best time was obvious. Going back again next week ....
Source: tripadvisor.co.uk
In August 2015, tony300456 said about Duke of Richmond Hotel
my wife and I stayed at the DOR for 4 nights we had a room with balcony and sea view (room 202) we did not expect much of a view being so far from the coast but were pleasantly surprised being able to not only see the bay but also a very good view of herm island (weather permitting) through a surrounding area of trees which parted conveniently so not to block the view.
also not mentioned in the room details there was a fridge in our room just right in the hot weather.
we decided to catch the bus from the airport thinking this was a good way to first see parts of the island and at £1 for any journey you can't go Wrong.
the hotel is only about 1/2 a mile from the terminus, but is only for the fit, not like myself, it is all up steep hills and I would recommend taking a taxi if you have cases.
the staff at the hotel were very pleasant and polite nothing was too much trouble for them, even insisting on carrying our drinks from the bar to the restaurant when we were seated, a special mention for Orlando Abreu Food and Beverage Manager a very kind man and Tipi one of our very helpful waiters and waitresses'
the food was incredible and everything was presented in a very high standard also each day there was a selection of specials so never dull
prices both in the restaurant and bar were competitive with the town..
sadly our last night did not go as well, through no fault of the hotel or its staff I must say, but we had a couple in the next room playing music so loud that first of all we could not hear the TV in our own room and then they insisted playing this music until 2am in the morning from there balcony, not good if you have an early morning flight or just would like peace and be able to relax every body is entitled to enjoy their holiday but not at the expense of everyone else, the problem was resolved finally by the hotel.
Despite this I would not hesitate to book here again or recommend to my friends
also not mentioned in the room details there was a fridge in our room just right in the hot weather.
we decided to catch the bus from the airport thinking this was a good way to first see parts of the island and at £1 for any journey you can't go Wrong.
the hotel is only about 1/2 a mile from the terminus, but is only for the fit, not like myself, it is all up steep hills and I would recommend taking a taxi if you have cases.
the staff at the hotel were very pleasant and polite nothing was too much trouble for them, even insisting on carrying our drinks from the bar to the restaurant when we were seated, a special mention for Orlando Abreu Food and Beverage Manager a very kind man and Tipi one of our very helpful waiters and waitresses'
the food was incredible and everything was presented in a very high standard also each day there was a selection of specials so never dull
prices both in the restaurant and bar were competitive with the town..
sadly our last night did not go as well, through no fault of the hotel or its staff I must say, but we had a couple in the next room playing music so loud that first of all we could not hear the TV in our own room and then they insisted playing this music until 2am in the morning from there balcony, not good if you have an early morning flight or just would like peace and be able to relax every body is entitled to enjoy their holiday but not at the expense of everyone else, the problem was resolved finally by the hotel.
Despite this I would not hesitate to book here again or recommend to my friends
Source: tripadvisor.co.uk
In May 2016, John H said about Duke of Richmond Hotel
Fantastic hotel with a superb compliment of staff. Everyone went out of their way to ensure our stay at this hotel was "Perfect". From Lukas, the Hotel Manager, to David and Matty behind the bar, and Orlando (thanks for the Captain Morgan) and his always smiling wife.....everyone went above and beyond to make us feel welcome. Special mention for Petar.....a great guy with an awesome character and an amazing work ethic who has become a friend for life. If we ever return to Guernsey, we will be sure to stay at the DOR again.
Source: tripadvisor.co.uk
In May 2016, Keng L said about Duke of Richmond Hotel
Excellent hotel with very good service. We stayed in a nice junior suite. Very comfortable. About 10 minutes walk to High St. Breakfast is included with the room and is a combination of a continental buffet and choice of a hot selection. Elegant dining room and good service. Umbrellas are readily available and bottled water and towel for a morning walk or jog. Some rooms have a good view of the harbor.
Source: tripadvisor.co.uk
In May 2016, Louise M said about Duke of Richmond Hotel
Can't praise the DOR highly enough. We had a fantastic room 317 which was a superior King and had lovely views down to the port. We had advised the hotel we were celebrating our 1st anniversary and we arrived in our room to a plate or petit fours and a hand written card signed by the whole staff. Amazing touch!
We splashed out on romantic turn down which didn't disappoint. We dined in twice in the evening and both the food and service were excellent. We will definitely return. Guernsey itself was spectacular and would recommend a day trip to Herm to a little piece of paradise. Bring comfy shoes as it is a little hilly around the hotel and St Peter Port. Great exercise to combat the amount of food and drink we consumed!
We splashed out on romantic turn down which didn't disappoint. We dined in twice in the evening and both the food and service were excellent. We will definitely return. Guernsey itself was spectacular and would recommend a day trip to Herm to a little piece of paradise. Bring comfy shoes as it is a little hilly around the hotel and St Peter Port. Great exercise to combat the amount of food and drink we consumed!
Source: tripadvisor.co.uk
In May 2016, Paulmartin1967 said about Duke of Richmond Hotel
Based on several good reviews, we took the plunge and booked the DOR. They organised a taxi to pick us up from the airport, we arrived at the hotel and they wished us happy anniversary. When we got to our upgraded room, it had a beautiful view to the port, a bottle of bubbly and a card signed by all the staff, a really nice touch! Our stay was fantastic, great hotel, great location, great food too, both breakfast (massive selection of cooked and continental) and dinner with excellent fish choices. Would definitely recommend and likely to go back again.
Source: tripadvisor.co.uk
In May 2016, KeithandNicola said about Duke of Richmond Hotel
Our classic double room was comfortable, with nice bed linen and most of the facilities you could need. The bathroom was nice, but small so there was no where to put your toiletries. I thought the room decor rather odd, with mirrored furniture, a plastic chandelier and bric-a-brac old pictures. For me it just didn't hang together. The leopard bar, whilst quirky, seemed to be hunting based, so I guess the Duke of Richmond (I presume that was him pictured with the large gun) wouldn't exactly be a modern day hero so in my view this theme deserves a bit of rethink. But if you like a blingtastic colonial feel it could be up your street
The food however was great. The breakfast and evening meals were both good quality. We got letters both evenings suggesting we didn't turn up for breakfast in the last hour of service as it would be busy. To my mind, if your customers are voting with their feet that they want a later breakfast then, like many other hotels, why not extend the breakfast hours. However, in the end it was all fine....we ate at different times depending on our itinerary and there was no crisis....phew...
I was disappointed with the admin side of service though. Response to email before we turned up was a bit mixed, when we turned up they couldn't find our reservation until I rummaged in my handbag to find the reservation number. When we paid the bill, they had to be reminded we had a £50 credit off our food. Not the smoothness I would expect.
Final tips; if you are flying in consider whether flexible or advanced rate suits you best as they are hardline in their application (we were hit by the regular fog that hits the island) and the taxi we picked up at the airport (meter price of less than £12) seemed much cheaper than what they had quoted for the one they originally booked for us.
The food however was great. The breakfast and evening meals were both good quality. We got letters both evenings suggesting we didn't turn up for breakfast in the last hour of service as it would be busy. To my mind, if your customers are voting with their feet that they want a later breakfast then, like many other hotels, why not extend the breakfast hours. However, in the end it was all fine....we ate at different times depending on our itinerary and there was no crisis....phew...
I was disappointed with the admin side of service though. Response to email before we turned up was a bit mixed, when we turned up they couldn't find our reservation until I rummaged in my handbag to find the reservation number. When we paid the bill, they had to be reminded we had a £50 credit off our food. Not the smoothness I would expect.
Final tips; if you are flying in consider whether flexible or advanced rate suits you best as they are hardline in their application (we were hit by the regular fog that hits the island) and the taxi we picked up at the airport (meter price of less than £12) seemed much cheaper than what they had quoted for the one they originally booked for us.
Source: tripadvisor.co.uk