Local Reviews
In October 2013, NaryJane50 said about Old Government House Hotel & Spa
I really like this hotel. Rooms are not huge but they are comfortable and well furnished with a comfy day bed, enormous and very comfortable bed, and old-fashioned comfy armchairs plus all the mod cons of TV, phone, internet etc. The spa is excellent, lounges are comfortable and welcoming, and the food is great - particularly breakfast. But what really makes this a lovely place to stay is the quality of the service. Nothing is too much trouble for the well trained but affable staff. Throughout the hotel, from concierge to chambermaid, it was service with a smile, which makes a wonderful change from the often surly or condescending approach of so many hotel staff in 5 star hotels on the mainland. Well done OGH. The only drawback is the location on a hill in St Peter Port, giving great views, but making access difficult for anyone with any physical disability.
Source: tripadvisor.co.uk
In October 2013, Ian1234Uk said about Old Government House Hotel & Spa
We booked the hotel on line, and we then got an e-mail from them to ask about our preferences. What sort of pillows we liked, when we would we arrive, would we like any additional items and all in all it made the booking seem more personal. We arrived at the hotel, and as it is in the town of St Peter Port parking is limited, and so the hotel staff were able to take the car and park it for us. The reception staff were most helpful, and checking in was fast and efficient. We were at a function in the hotel, and the meal was excellent. The dining room staff were all very polite and courteous. They were attentive to our needs, and the meal was great. The bar staff were amazing, and so helpful. The room was excellent, and we had a view over the harbour and adjacent islands. There was a bath and separate shower. Breakfast was delicious and the staff were again most helpful. I would be very happy to stay here again. The hotel is an old converted building, so it has a lot of charm and character, but of course was not purpose built. It is well located for walking to town, has a swimming pool (outdoor) and spa. It is part of the Red Carnation Group. They also do a very good afternoon tea, but I would recommend that you book for that in advance as it can get very busy.
Source: tripadvisor.co.uk
In October 2013, Ian L said about Old Government House Hotel & Spa
What can one say about perfection! We booked on line and had a delightful e mail from the hotel asking what our preferences were for a variety of things such as the pillows etc. Marvelous and this before we arrived!
We were told of a potentially noisy function in the hotel and the staff did their utmost to make sure our seaview room was well away from any sort of noise. In the event, even with our windows open, we didn't hear a thing.
There have been many changes since our last visit two years ago. The Governors has now become a fine dining Indian and fine dining indeed. I had fish curry and brother it was as good as any I have had on the sub continent. There is a new bar which is a superb addition. We used it most evenings after a night out, then we would sit on the balcnony with a pleasant drink before retiring.
The staff were simply brilliant. We can't heap sufficient praise on each and every one of them. How many hotels do you stay in where the staff call you by name. In this hotel you are treated as a human being and not as a room number - very refreshing indeed.
We really enjoyed our stay in our home away from home and can't wait to go back
We were told of a potentially noisy function in the hotel and the staff did their utmost to make sure our seaview room was well away from any sort of noise. In the event, even with our windows open, we didn't hear a thing.
There have been many changes since our last visit two years ago. The Governors has now become a fine dining Indian and fine dining indeed. I had fish curry and brother it was as good as any I have had on the sub continent. There is a new bar which is a superb addition. We used it most evenings after a night out, then we would sit on the balcnony with a pleasant drink before retiring.
The staff were simply brilliant. We can't heap sufficient praise on each and every one of them. How many hotels do you stay in where the staff call you by name. In this hotel you are treated as a human being and not as a room number - very refreshing indeed.
We really enjoyed our stay in our home away from home and can't wait to go back
Source: tripadvisor.co.uk
In October 2013, Spitty_Byrne said about Old Government House Hotel & Spa
Great hotel where you get what you pay for! Very characterful, and very close to the centre of town and port. Would definitely recommend to the wife. Nicest place I've ever stayed in the Channel islands.
Source: tripadvisor.co.uk
In October 2013, MoyKwee said about Old Government House Hotel & Spa
About a month ago we stayed here for a special Anniversary. We chose it without knowing anything about it other than having read favourable reports on several websites. We agree that we could not have chosen better anywhere. It was perfect from beginning to end, from collection at the airport to being returned there. All the staff were friendly and helpful throughout our five day stay. Our room, complete with champagne and flowers on arrival, was sumptuous, with a private balcony overlooking the harbour. The food is first-class and beautifully presented in a dining-room that is light and welcoming. The building itself is old with many rooms, each decorated in its own style; outside, the gardens surround the swimming-pool. We have stayed in many hotels world-wide but this is, in our estimation, exceptional. Personal service, marvellous location, superb staff. We will have to return!
Source: tripadvisor.co.uk
In October 2013, LondonFamily4 said about Old Government House Hotel & Spa
Spent four nights at the OGH. Welcoming and friendly staff, comfortable rooms and nice location. Ate one night in The Brasserie (very good) and one at the Curry House in the hotel (OK - not brilliant). Hotel is in nice location. All the staff are excellent.
Source: tripadvisor.co.uk
In November 2013, delavalette said about Old Government House Hotel & Spa
Having tried a number of hotels on the island over the past few years, I find that the OGH is by far the best option. It's location is perfect with meetings usually just a short stroll from the hotel. The addition of the new bar is a great idea as the old one was too small. The staff are genuinely friendly, very professional and willing to help guests no matter how minor the issue may be.
Source: tripadvisor.co.uk
In November 2013, jon d said about Old Government House Hotel & Spa
We just spent two nights in a suite at the OGH. With a couple of exceptions, everything I have to say about the place is highly, highly complimentary. To be honest, it reminds me of a laid back version of the Ritz, in London. The same off-the-charts service (if not even better), the same atmosphere of being somewhere really special. Perhaps the OGH is a bit less grand, but it is also quite sensibly priced. Meals, room service, drinks, etc are all quite reasonable, despite the almost overwhelming level of quality and service.
There ARE a few quirks. A doorman who never smiles or makes eye contact.....almost a character from the Adams Family, lol. A front desk clerk who didn't speak English well enough to be readily intelligible. Ok, hire Spanish people (notoriously difficult to understand when they attempt to speak English) anywhere else in the hotel....but please, NOT at the reception desk....'my first point of contact. The poor girl is so far from being fluent that she really shouldn't be interacting with customers.
Our suite was a BIT tired....the carpets and furnishings could probably do with a change, though part of the OGH's charm is it's "Old World" character and service.
But these things really pale when juxtaposed with the undeniable charm of the place. The many nooks and crannies that look like parts of a film set of a film about a 19th century luxury retreat. Little bars....reading rooms....they seem to be everywhere. The food is top notch, and the bars and service therein are faultless.
Yes, it's more expensive than the other Guernsey hotels, but there is no other place like it, and what you pay is pretty fair really, considering the experience you get.
In short......I loved the place.
There ARE a few quirks. A doorman who never smiles or makes eye contact.....almost a character from the Adams Family, lol. A front desk clerk who didn't speak English well enough to be readily intelligible. Ok, hire Spanish people (notoriously difficult to understand when they attempt to speak English) anywhere else in the hotel....but please, NOT at the reception desk....'my first point of contact. The poor girl is so far from being fluent that she really shouldn't be interacting with customers.
Our suite was a BIT tired....the carpets and furnishings could probably do with a change, though part of the OGH's charm is it's "Old World" character and service.
But these things really pale when juxtaposed with the undeniable charm of the place. The many nooks and crannies that look like parts of a film set of a film about a 19th century luxury retreat. Little bars....reading rooms....they seem to be everywhere. The food is top notch, and the bars and service therein are faultless.
Yes, it's more expensive than the other Guernsey hotels, but there is no other place like it, and what you pay is pretty fair really, considering the experience you get.
In short......I loved the place.
Source: tripadvisor.co.uk
In November 2013, Richard L said about Old Government House Hotel & Spa
We have just spent 5 nights at the OGH for our 40th anniversary.
Our room was comfortable and came with the nice touch of a bottle of champagne.
From the initial warm welcome, the staff were friendly throughout and being addressed by name was again a nice touch.
Another was a chocolate cake suddenly appearing in our room, as the staff had picked up that my wife was also celebrating her birthday during our stay.
We really cannot fault the service, which was attentive and, as you can see from the above, personalised and thoughtful.
This was one of our best hotel experiences and when we return, which we will, we will definitely be staying at the OGH.
Our room was comfortable and came with the nice touch of a bottle of champagne.
From the initial warm welcome, the staff were friendly throughout and being addressed by name was again a nice touch.
Another was a chocolate cake suddenly appearing in our room, as the staff had picked up that my wife was also celebrating her birthday during our stay.
We really cannot fault the service, which was attentive and, as you can see from the above, personalised and thoughtful.
This was one of our best hotel experiences and when we return, which we will, we will definitely be staying at the OGH.
Source: tripadvisor.co.uk
In December 2013, kariyava said about Old Government House Hotel & Spa
The Old Government House Hotel is exactly what I expected -- old and charming. I booked the hotel on a business trip because it was the hotel with the highest star rating and it did not disappoint. Of course, there are the typical old hotel problems (creaky, uneven floors, old building smell), but they have done a good job of keeping the place up while maintaining its charm. And the bathroom was very modern looking and surprisingly nice. I would definitely stay here again if I returned to Guernsey.
Source: tripadvisor.co.uk