Local Reviews
In October 2016, SAM said about Old Government House Hotel & Spa
We stayed for 4 days at this hotel. I just can not say anything bad about them at all.
Very friendly staff, impeccably clean, the food is first class, the rooms very comfortable.
I challenge anyone to say the have stayed in a better hotel than this.
There service and attention to guests is second to none.
Thank you 😊 to all at the ogh for a wonderful time.
Very friendly staff, impeccably clean, the food is first class, the rooms very comfortable.
I challenge anyone to say the have stayed in a better hotel than this.
There service and attention to guests is second to none.
Thank you 😊 to all at the ogh for a wonderful time.
Source: tripadvisor.co.uk
In November 2016, Simon L said about Old Government House Hotel & Spa
My wife and I visited here late October to celebrate an anniversary. We were looking forward to our stay here and I'm delighted to report that we were not disappointed.
We were warmly greeted upon arrival and offered a glass of sparkling wine during our check-in process. This was indicative of the level of attentiveness and friendliness that all the hotel staff showed.
Our room was on the second floor overlooking the harbour. The room was spacious, comfortable with a pleasant decor. This is true of the entire hotel, although finding our way to the room proved slightly confusing at first.
Breakfast is served in the Brasserie restaurant. There is a buffet selection of fresh fruits, yoghurts, cereals etc., which were always fresh and well-supplied. Cooked breakfasts are ordered from a menu and cooked freshly - which I approve of (nothing worse that cooked breakfast buffets in my opinion). Too often I find that full English breakfasts are a disappointment, but the OGH got this right. Tasty sausage and bacon - everything cooked just right. The coffee is nice too, but don't be afraid to ask for an extra shot in your cappuccino.
If we are lucky enough to return to Guernsey, the OGH is where we will stay.
We were warmly greeted upon arrival and offered a glass of sparkling wine during our check-in process. This was indicative of the level of attentiveness and friendliness that all the hotel staff showed.
Our room was on the second floor overlooking the harbour. The room was spacious, comfortable with a pleasant decor. This is true of the entire hotel, although finding our way to the room proved slightly confusing at first.
Breakfast is served in the Brasserie restaurant. There is a buffet selection of fresh fruits, yoghurts, cereals etc., which were always fresh and well-supplied. Cooked breakfasts are ordered from a menu and cooked freshly - which I approve of (nothing worse that cooked breakfast buffets in my opinion). Too often I find that full English breakfasts are a disappointment, but the OGH got this right. Tasty sausage and bacon - everything cooked just right. The coffee is nice too, but don't be afraid to ask for an extra shot in your cappuccino.
If we are lucky enough to return to Guernsey, the OGH is where we will stay.
Source: tripadvisor.co.uk
In November 2016, tattyff said about Old Government House Hotel & Spa
We last stayed two years ago and rarely return to the same place but our last stay had been so good that we decided to return.
I booked the same classic room which we had been happy with. Very small but comfortable. Before our visit I had an e mail to inform us that there would be a function one evening and as our room was above we may be affected.
We were happy to put up with any noise as it was just one night. On arrival we found that we had been given £50 food credit which we presumed was for the inconvenience of the noise.
Well we were to find out that there were three functions on all three nights of our stay. On the third one I had to phone reception at 2.35am as people were still talking and we had been unable to sleep.
The receptionist on duty when we checked out just said sorry about the noise and sorry we had not been told about three functions. Premier Inn refund a nights stay for sleepless nights!
A nice hotel with a good team of staff but we wont return.
I booked the same classic room which we had been happy with. Very small but comfortable. Before our visit I had an e mail to inform us that there would be a function one evening and as our room was above we may be affected.
We were happy to put up with any noise as it was just one night. On arrival we found that we had been given £50 food credit which we presumed was for the inconvenience of the noise.
Well we were to find out that there were three functions on all three nights of our stay. On the third one I had to phone reception at 2.35am as people were still talking and we had been unable to sleep.
The receptionist on duty when we checked out just said sorry about the noise and sorry we had not been told about three functions. Premier Inn refund a nights stay for sleepless nights!
A nice hotel with a good team of staff but we wont return.
Source: tripadvisor.co.uk
In November 2016, Coastal254369 said about Old Government House Hotel & Spa
Had a long weekend / mini-first year wedding anniversary getaway with my wife to the OGH. We had spent our wedding in one of Red Carnation 's London hotels, so chose the place based on reputation. Did not disappoint!
The hotel was quite accommodating in providing a room far away from a wedding celebration and we had peace and quiet for the whole stay.
Location, facilities, staff and restaurant (and atmosphere) were simply exceptional.
Despite venturing out to the other highly-rated restaurants, we eventually gave in and kept coming back to the hotel for our meals towards the end of the trip.
As was the case with our previous experience with Red Carnation, everything was done at a luxury level, but with a sense of ease and familiarity that is hard to convey. My wife and I are and will continue to be repeat customers.
The hotel was quite accommodating in providing a room far away from a wedding celebration and we had peace and quiet for the whole stay.
Location, facilities, staff and restaurant (and atmosphere) were simply exceptional.
Despite venturing out to the other highly-rated restaurants, we eventually gave in and kept coming back to the hotel for our meals towards the end of the trip.
As was the case with our previous experience with Red Carnation, everything was done at a luxury level, but with a sense of ease and familiarity that is hard to convey. My wife and I are and will continue to be repeat customers.
Source: tripadvisor.co.uk
In December 2016, maryhellis said about Old Government House Hotel & Spa
First visit to Guernsey and the Old Government Hotel and Spa was in the perfect location to be. From the minute that we walked in the staff were friendly and attentive. We had our first meal in the curry room and the food was beautiful, as was the wine flight which was wine chosen by the chef. The next night we ate in the Brasserie which again served excellent food. The Maitre'D was knowledgable and friendly, as were the waiters and waitresses. Our room was very comfortable and had a lovely view of the gardens and had sea views. Cannot recommend highly enough.
Source: tripadvisor.co.uk
In December 2016, Ian and Helen S said about Old Government House Hotel & Spa
Quite simply, this is the best hotel I have ever stayed in. OGH is classically elegant, offering you affordable luxury. Even before you get there you are sent a ‘guest preference form’ so they can supply everything that will help make your stay perfect - and from the moment you arrive, you are treated like royalty.
Going for a ‘mother and daughter’ break, this was our second trip to OGH – our room was spacious, exceedingly comfortable and spotless. The bed linen is to die for, beautifully mongrammed with ‘OGH’ and the toiletries are all L’Occitane. The tea and coffee tray is exceptional and the turndown service each evening with little bags of goodies left on the pillow is a lovely touch.
The spa offers a first class service with warm and friendly therapists. There is a comprehensive list of treatments – all of which offer great value for money. After a busy day out on our feet, it was great to be able to use the steam room and jacuzzi’s to unwind.
Hotels are not often renowned for their food but at OGH, this really is exceptional. Using local, seasonal ingredients, quality of the fayre is outstanding. The afternoon tea is a ‘must-do’ but go hungry as the portions are very generous.
Possibly, the stand out feature though must be the staff. Headed up by a wonderful general manager (Andrew Chantrell), many of the staff remembered us from our short stay 3 years ago. We were welcomed back like old friends and they couldn’t do enough to make our stay as happy as possible.
So wonderful is this hotel, that I have booked to go back in September with my husband for a mini break to celebrate our birthdays. We can’t wait!
Going for a ‘mother and daughter’ break, this was our second trip to OGH – our room was spacious, exceedingly comfortable and spotless. The bed linen is to die for, beautifully mongrammed with ‘OGH’ and the toiletries are all L’Occitane. The tea and coffee tray is exceptional and the turndown service each evening with little bags of goodies left on the pillow is a lovely touch.
The spa offers a first class service with warm and friendly therapists. There is a comprehensive list of treatments – all of which offer great value for money. After a busy day out on our feet, it was great to be able to use the steam room and jacuzzi’s to unwind.
Hotels are not often renowned for their food but at OGH, this really is exceptional. Using local, seasonal ingredients, quality of the fayre is outstanding. The afternoon tea is a ‘must-do’ but go hungry as the portions are very generous.
Possibly, the stand out feature though must be the staff. Headed up by a wonderful general manager (Andrew Chantrell), many of the staff remembered us from our short stay 3 years ago. We were welcomed back like old friends and they couldn’t do enough to make our stay as happy as possible.
So wonderful is this hotel, that I have booked to go back in September with my husband for a mini break to celebrate our birthdays. We can’t wait!
Source: tripadvisor.co.uk
In December 2016, ricberman said about Old Government House Hotel & Spa
Much improved over the past several years. A premium hotel at a corresponding price - but worth it. Great breakfast and dinner, but there are other exciting places to eat nearby which are well worth a look.
Source: tripadvisor.co.uk
In April 2017, ANewbs14 said about Duke of Richmond Hotel
Came here for a short business trip. Staff did everything to make the stay pleasant, very friendly, helpful and attentive. Rooms are comfortable and the terrace is nice for relaxing on a summers evening. Opposite the local park which is a pleasant place to relax or do exercise. 7-10 minute walk to the waterfront.
Excellent breakfast.
Excellent breakfast.
Source: tripadvisor.co.uk
In April 2017, Gartree said about Duke of Richmond Hotel
I've stayed here before approx 3 years ago but the staff recognised me and welcomed me back. It really is a love place to stay, quirky yet refined.
The room was excellent, I stayed in room 215 the king size bed was lovely. As I was with work colleagues we decided to eat in the hotels restaurant, the food was lovely. Wonderful wine selection too. Every time I've stayed here the restaurant is very busy so I'm glad we booked.
Breakfast was served in the same restaurant and the selection was super along with the cooked English breakfast. The freshly squeezed orange juice was just delicious.
The staff are excellent at this hotel can't do enough for you. Would I return......... yes tonight if I could.
The room was excellent, I stayed in room 215 the king size bed was lovely. As I was with work colleagues we decided to eat in the hotels restaurant, the food was lovely. Wonderful wine selection too. Every time I've stayed here the restaurant is very busy so I'm glad we booked.
Breakfast was served in the same restaurant and the selection was super along with the cooked English breakfast. The freshly squeezed orange juice was just delicious.
The staff are excellent at this hotel can't do enough for you. Would I return......... yes tonight if I could.
Source: tripadvisor.co.uk
In April 2017, jancampbell05 said about Duke of Richmond Hotel
Stayed here as an anniversary break. On arrival we were met with smiling happy staff who were genuinely pleased to welcome you. Our king room overlooked the park and was spotlessly clean and roomy. Olga always greeted us in the morning with a beaming smile. Breakfast menu was excellent with several choices to suit every taste. Dinner menu in the evening again was varied and cooked to a very high standard. The hotel itself was at the top of a steep hill 10 mins to walk to the harbour was not too difficult but we didn't walk back up as there is a taxi rank at the bottom which we used and was £5 to the hotel. The sun terrace is a real sun trap and to have a drink outside was so nice. Throughout the hotel it was spotlessly clean. I Highly recommend this hotel and would stay there again. Nothing was too much trouble for any member of staff they were so pleasant.
Source: tripadvisor.co.uk