Local Reviews
In July 2017, meeshski said about Duke of Richmond Hotel
We booked a 3 night stay for myself, husband, mother and Aunty. From start to finish this hotel provided us with excellent service. On making the reservation I had a few special requirements, as we were travelling with elderly relatives. The lady on reservations was most helpful and advised me on booking the two junior suites as one of these had a walk in shower. On arrival at the hotel we received a warm welcome and whilst our room wasn't ready, as we arrived late morning we were taken care of and made to feel very comfortable. Our rooms were both beautiful, with a fabulous outdoor terrace to both rooms.The outdoor furniture was nice, but the round sofa on one of the terraces was mouldy and should have been removed really. Nice large bottles of complimentary water, tea and coffee making facilities and a fridge. The beds were very comfortable with large fluffy duvets. The only slight criticism is the toiletries which were quite basic. L'occitaine or a more upmarket brand would have been nicer. The towels were plentiful and again white fluffy and excellent quality. The dining area on the terrace was excellent. It was very pleasant being able to have lunch or afternoon tea in the sunshine. The pool was rather tricky to get to, but very nice and quiet and we did make use of it whilst we were there.
The food in the restaurant was excellent. I felt it was very reasonably priced and the quality again first class. The afternoon tea was again very good value for money and excellent.
I would definitely recommend this wonderful hotel. It is a good 4 star but offers, in my opinion 5 star service.The hotel is located about 10 minutes walk up hill from the centre of St Peters which is not an easy walk for elderly people or those with walking difficulties, however one can always get a taxi back, which the hotel will book for you.
The staff at the hotel really did make this hotel special. Friendly, helpful and always ready to go that extra mile. The rooms service, restaurant staff and front of house, all brilliant. Marta and the team on reception were a delight.
So to summarise....If you are planning on a trip to Guernsey and want to stay in a nice quality, friendly hotel, with great food and excellent service, this is the hotel for you.
Thanks again for a fabulous stay!
The food in the restaurant was excellent. I felt it was very reasonably priced and the quality again first class. The afternoon tea was again very good value for money and excellent.
I would definitely recommend this wonderful hotel. It is a good 4 star but offers, in my opinion 5 star service.The hotel is located about 10 minutes walk up hill from the centre of St Peters which is not an easy walk for elderly people or those with walking difficulties, however one can always get a taxi back, which the hotel will book for you.
The staff at the hotel really did make this hotel special. Friendly, helpful and always ready to go that extra mile. The rooms service, restaurant staff and front of house, all brilliant. Marta and the team on reception were a delight.
So to summarise....If you are planning on a trip to Guernsey and want to stay in a nice quality, friendly hotel, with great food and excellent service, this is the hotel for you.
Thanks again for a fabulous stay!
Source: tripadvisor.co.uk
In July 2017, JC_movieman said about Duke of Richmond Hotel
My daughter and I had the pleasure of staying in the DoRH between 14 and 20 July 2017 in Rm 508 and we enjoyed it very much. The hotel is a bit up the hill in St Peter Port and normally it costs about £6 to take a taxi from the waterfront/ferry port to the hotel if walking is not your thing. The hotel rooms are nice, clean and air conditioned. The staff, particularly Aaron on the front desk, was always very helpful. For instance, I had arranged to have a fan in our room and they went out and purchased one based on my request. We paid for the breakfast option with the room rate and were not disappointed. The breakfast was excellent and you could eat all you want. No hot tub, sauna or gym facilities, which is a negative and I think they must address in any future modernisation. The cost was rather expensive for similar rooms on the UK mainland, but I found that the entire trip to Guernsey was far more expensive than expected since everything costs more there - at least that is the way it seemed to us (e.g. restaurant food, entrance to museums, etc.). Nevertheless, bottom line, fully recommend the DoRH.
Source: tripadvisor.co.uk
In July 2017, Explore82345 said about Duke of Richmond Hotel
Stayed for 2 nights. All staff very friendly and helpful. Afternoon tea is a must! We were there for over 2 hours enjoying all the goodies-staff very attentive but at no point did we feel hurried. Great breakfast too. Room was amazing and the view from the terrace to Herm....addictive.
Source: tripadvisor.co.uk
In August 2017, sydneygordon said about Duke of Richmond Hotel
This hotel is a 10 minute walk from town (uphill unfortunately) but if you are moderately fit it is a lovely walk into town. it is situated in a quiet residential area across the road from a lovely park and school. Rooms are comfortable and they have an excellent dining room with well trained friendly staff. Would definitely stay again. Guernsey is a great place to visit loads of restaurants, quaint shops,beautiful walks and lots of interesting history.
Source: tripadvisor.co.uk
In August 2017, Mauree R said about Duke of Richmond Hotel
When we need to stay 'in town', this is our hotel of choice. The standard rooms are well appointed and bathrooms of decent size and always scrupulously clean. We know we can relax and feel at home.
All the staff are attentive; The reception staff always acknowledge us on arrival, even though they may be attending to other guests at the time.
We enjoy a drink at the bar before dinner in the Leopard restaurant. There's a large choice of wine by the glass. My favourite is New Zealand Pinot Gris and it was a bonus for me to be informed, 'yes, we do have it'. Up to now, every evening meal we have had has been a delight. Service is good with just the right amount of time between courses.
I would recommend the DoR as a pleasant and convenient hotel to stay when visiting St Peter Port. Just far enough out of town to be quiet at night, but close enough to stroll to the shops and seafront
All the staff are attentive; The reception staff always acknowledge us on arrival, even though they may be attending to other guests at the time.
We enjoy a drink at the bar before dinner in the Leopard restaurant. There's a large choice of wine by the glass. My favourite is New Zealand Pinot Gris and it was a bonus for me to be informed, 'yes, we do have it'. Up to now, every evening meal we have had has been a delight. Service is good with just the right amount of time between courses.
I would recommend the DoR as a pleasant and convenient hotel to stay when visiting St Peter Port. Just far enough out of town to be quiet at night, but close enough to stroll to the shops and seafront
Source: tripadvisor.co.uk
In August 2017, Lea W said about Duke of Richmond Hotel
We stayed at this hotel in July for three nights. It has a great dinning room with views of the kitchen which is very modern, The room was spacious and clean. The hotel has a nice veranda where you can enjoy breakfast or a drink and there is a nice pool. It is located above St Peter Port which is a nice village and port.
Source: tripadvisor.co.uk
In August 2017, Derek R said about Duke of Richmond Hotel
We have just stayed at this hotel for 10 nights, this being the first time that we have visited Guernsey. The hotel is only 4 miles from the airport and can either be reached by a bus to St Peter Port followed with a 15 minute steep walk up to the hotel or taxi. The hotel is a 4 star hotel and deserves to be. The rooms are very comfortable with tea and coffee making facilities and toiletries provided ( the only thing missing in our room was a fridge although fresh milk was provided gratis.)The bathroom had a shower over the bath which was a most powerful power shower. There is a small outside heated swimming pool on the terrace which is open from 8am.
Breakfast can be eaten in the dining room, conservatory or outside where there is a sea view. Breakfast is plentiful with several choices which are served to the table. We dined in the restaurant for one evening meal which we did find was rather expensive, all of the main courses come with a very small garnish but no vegetables which is charged as an extra, e.g. I had a t bone steak which although was £22.50 served with cress, a mushroom and a tomato , the chips that I ordered with it were an extra £3.50 which seemed a little excessive. All of the staff were very helpful and friendly, nothing proved to be too much trouble for them, we were looked after very well. Should we return to Guernsey we wouldn't hesitate staying in the Duke of Richmond again.
Breakfast can be eaten in the dining room, conservatory or outside where there is a sea view. Breakfast is plentiful with several choices which are served to the table. We dined in the restaurant for one evening meal which we did find was rather expensive, all of the main courses come with a very small garnish but no vegetables which is charged as an extra, e.g. I had a t bone steak which although was £22.50 served with cress, a mushroom and a tomato , the chips that I ordered with it were an extra £3.50 which seemed a little excessive. All of the staff were very helpful and friendly, nothing proved to be too much trouble for them, we were looked after very well. Should we return to Guernsey we wouldn't hesitate staying in the Duke of Richmond again.
Source: tripadvisor.co.uk
In August 2017, dollydaisy1 said about Duke of Richmond Hotel
Just back from 3 days in Guernsey at this lovely hotel. The hill up and down from the port was a struggle at the beginning, but by the end of the holiday it became second nature and to stay at this lovely hotel, its something I would happily do again. The staff were all amazing from front desk to restaurant staff they were all friendly and went the extra mile. We're already planning next years break....and will be back!
Source: tripadvisor.co.uk
In August 2017, ChrisMLocke said about Duke of Richmond Hotel
The Duke of Richmond is part of a group of luxury hotels around the world. I suspect it has seen better days but still good depending on what you book. I stayed in a Classic double room which for 4 star hotel was rather small and with a small bathroom. You had to edge round the bed and the bathroom door was less than a metre from the bed so not good if you were sleeping and your partner went to the bathroom it would wake you up. There also was blue light perminently on in the bathroom which could be seen in the bedroom which was irritating for those who like to sleep in the dark. There was also no fridge in the room which is unusual for a 4 star hotel. Our room 307 was right next to a lift so I would avoid it if you are a light sleeper. Fortunately it was broken for the three days we were there otherwise we would have insisted to be moved.
The restaurant was ok but the food was not brilliant so best to eat out each day. At breakfast make sure they do not put you on the table by the computer and the breakfast menus as staff and customers keep brushing past you which is irritating. Two of our four slices of toast were obviously burnt but they still served it and my chicken was also partially burnt. Also the waitress forgot to get something I ordered so a bit more staff training I think.
The reception also struggled to cope when there were errors on the bill and I struggled to get help booking a visit to a local tourist attraction. The hotel is located up a steep hill from the town centre so whilst easy walking into town it was a struggle walking back. The staff were generally friendly and helpful.
The restaurant was ok but the food was not brilliant so best to eat out each day. At breakfast make sure they do not put you on the table by the computer and the breakfast menus as staff and customers keep brushing past you which is irritating. Two of our four slices of toast were obviously burnt but they still served it and my chicken was also partially burnt. Also the waitress forgot to get something I ordered so a bit more staff training I think.
The reception also struggled to cope when there were errors on the bill and I struggled to get help booking a visit to a local tourist attraction. The hotel is located up a steep hill from the town centre so whilst easy walking into town it was a struggle walking back. The staff were generally friendly and helpful.
Source: tripadvisor.co.uk
In May 2017, CoffeeLover158 said about Old Government House Hotel & Spa
Super hotel in an ideal off town location.
The restaurant chefs select and produce excellent food all served to an extremely high standard by superb staff. Dont miss the breakfast bacon, it was the best Ive ever tasted.
Our room was not overly large but well appointed with very comfortable bed and seamless air-conditioning. Housekeeping was highly proffesional and practically invisible.
The 'spa' is actually the 'Revolution Health Club at The OGH' and is open to anyone for a one month subscription, the treatment section is loosely managed and seemingly for locals, both are best avoided if you have experience of genuine Spa Hotels.
The hotel is regularly used for conferences and but the delgates are very well managed by dedicated hotel staff and rarely give cause for concern.
Would we stay at the OGH again? Yes, most certainly!
The restaurant chefs select and produce excellent food all served to an extremely high standard by superb staff. Dont miss the breakfast bacon, it was the best Ive ever tasted.
Our room was not overly large but well appointed with very comfortable bed and seamless air-conditioning. Housekeeping was highly proffesional and practically invisible.
The 'spa' is actually the 'Revolution Health Club at The OGH' and is open to anyone for a one month subscription, the treatment section is loosely managed and seemingly for locals, both are best avoided if you have experience of genuine Spa Hotels.
The hotel is regularly used for conferences and but the delgates are very well managed by dedicated hotel staff and rarely give cause for concern.
Would we stay at the OGH again? Yes, most certainly!
Source: tripadvisor.co.uk