Local Reviews
In March 2018, Viviane K said about Duke of Richmond Hotel
The hotel itself is extremely beautiful, with bold colours and themes throughout the reception, to the lounge, to the restaurant. The staff were brilliant. Aaron and Paloma were on reception and they were amazing! They were so lovely, funny and friendly. They really made my experience special, I even got a tour of the hotel! Additionally, my dinner was delicious. The staff were so attentive and helpful with my order and offered tailored recommendations. My bedroom was absolutely beautiful! Such a comfy bed. I thoroughly enjoyed my stay and hope to visit again!
Source: tripadvisor.co.uk
In March 2018, Andrew T said about Duke of Richmond Hotel
Stayed here when attending a function at the hotel.
The rooms and common areas are all clean and tidy, I like my room however the common areas felt a bit too "tarted up" for my liking.
Breakfast in the Leopard Bar was lovely as was having a quick G&T on the patio in the evening.
We didn't use the pool but it looked nice.
The rooms and common areas are all clean and tidy, I like my room however the common areas felt a bit too "tarted up" for my liking.
Breakfast in the Leopard Bar was lovely as was having a quick G&T on the patio in the evening.
We didn't use the pool but it looked nice.
Source: tripadvisor.co.uk
In March 2018, TWoodcock said about Duke of Richmond Hotel
Efficient check in and out. Stayed for one night, warm comfortable room with a big comfy bed. A lot of furniture in the room but it worked, bathroom was a little tight but fine. Nice bar, breakfast was tasty and promptly served. Would return.
Source: tripadvisor.co.uk
In March 2018, Phil E said about Duke of Richmond Hotel
This is an amazing hotel! We were staying in Guernsey to celebrate our 40th wedding anniversary, the first time we had returned to the island since our honeymoon.
The staff made us very welcome, made our stay very special and went the extra mile to ensure that we enjoyed our anniversary celebration.
The food in the restaurant is superb and Alan (chef) is very talented and cooked a lovely anniversary meal for us. A special mention for Olga, who looked after us very well and Jorge, top bartender and character.
Great location and lovely rooms, thoroughly recommend DOR if you are visiting Guernsey.
The staff made us very welcome, made our stay very special and went the extra mile to ensure that we enjoyed our anniversary celebration.
The food in the restaurant is superb and Alan (chef) is very talented and cooked a lovely anniversary meal for us. A special mention for Olga, who looked after us very well and Jorge, top bartender and character.
Great location and lovely rooms, thoroughly recommend DOR if you are visiting Guernsey.
Source: tripadvisor.co.uk
In March 2018, puffpuff said about Duke of Richmond Hotel
I stay at the DoR really frequently (most weeks) as a business traveller so I feel as though I have had a very representative set of experiences now, and I would say that there are some really good things about it, there are some irritating things about it that they can't easily change and there are some irritating things about it that they could easily change.
The best things:
Some (but not all) of the staff. Olga in the restaurant and the reception team are all excellent. There has also been one occasion when i was served by a really good waiter at breakfast but I didn't catch his name and haven't seen him since. Friendly and professional, they can't do enough for you and there are nice touches like getting to know your name even after the first couple of visits. They are really welcoming.
The beds are extremely comfortable.
The fresh fish in the restaurant has always been very good and they will take the bone off a Lemon Sole at your table, which is a nice touch.
The breakfast is very good, both continental and cooked, and they will do pretty much a combination of anything you want off the menu.
The design is very stylised and you either like it or you don't, it's a matter of taste.
The less good bits:
Service in the restaurant (when Olga isn't around) is inconsistent - never rude, but often clearly inexperienced staff. For eg drinks orders are wrong or don't arrive at all (dinner and breakfast). Service at breakfast particularly can be hit and miss and I've given up waiting for hot drinks to arrive on occasion.
During February and early March the bedrooms were really cold, I complained about it and heard others do the same. They now seem to have got that sorted out.
The building is old and hence some of the rooms have a quirky lay out - which is one of the things they can't do anything about. I have yet to stay in a room that has a proper shower rather than one over a bath - I really think they should change some rooms to be shower only, particularly because the baths are quite small and in many cases, very awkward to get into.
My biggest irritation is that they scale down the size of the bath towels with the grade of the room. I often get upgraded because I stay there so frequently, but if you are in a Classic Double be prepared that you will almost certainly need to use two bath towels per person because they are so tiny. If you are in a bigger room, you get bigger towels. I find that ridiculous. The first time I actually thought that there weren't any bath towels in the bathroom at all and called housekeeping to bring up some more. They're lovely quality towels, just designed for small children, it would seem.
My suggestion to the hotel would be that they get someone to stay in each room for one night when they aren't busy and use all the facilities - kettle, wardrobe, hairdryer etc, and then report back on every single thing. They can then fix all the annoying little things that aren't quite right - not having a mirror near a power point in the bedroom so you can't actually see what you are doing when you dry your hair; a wardrobe door which, when fully opened, crashes into the hinge on the back of the bedroom door. Little irritating things.
The best things:
Some (but not all) of the staff. Olga in the restaurant and the reception team are all excellent. There has also been one occasion when i was served by a really good waiter at breakfast but I didn't catch his name and haven't seen him since. Friendly and professional, they can't do enough for you and there are nice touches like getting to know your name even after the first couple of visits. They are really welcoming.
The beds are extremely comfortable.
The fresh fish in the restaurant has always been very good and they will take the bone off a Lemon Sole at your table, which is a nice touch.
The breakfast is very good, both continental and cooked, and they will do pretty much a combination of anything you want off the menu.
The design is very stylised and you either like it or you don't, it's a matter of taste.
The less good bits:
Service in the restaurant (when Olga isn't around) is inconsistent - never rude, but often clearly inexperienced staff. For eg drinks orders are wrong or don't arrive at all (dinner and breakfast). Service at breakfast particularly can be hit and miss and I've given up waiting for hot drinks to arrive on occasion.
During February and early March the bedrooms were really cold, I complained about it and heard others do the same. They now seem to have got that sorted out.
The building is old and hence some of the rooms have a quirky lay out - which is one of the things they can't do anything about. I have yet to stay in a room that has a proper shower rather than one over a bath - I really think they should change some rooms to be shower only, particularly because the baths are quite small and in many cases, very awkward to get into.
My biggest irritation is that they scale down the size of the bath towels with the grade of the room. I often get upgraded because I stay there so frequently, but if you are in a Classic Double be prepared that you will almost certainly need to use two bath towels per person because they are so tiny. If you are in a bigger room, you get bigger towels. I find that ridiculous. The first time I actually thought that there weren't any bath towels in the bathroom at all and called housekeeping to bring up some more. They're lovely quality towels, just designed for small children, it would seem.
My suggestion to the hotel would be that they get someone to stay in each room for one night when they aren't busy and use all the facilities - kettle, wardrobe, hairdryer etc, and then report back on every single thing. They can then fix all the annoying little things that aren't quite right - not having a mirror near a power point in the bedroom so you can't actually see what you are doing when you dry your hair; a wardrobe door which, when fully opened, crashes into the hinge on the back of the bedroom door. Little irritating things.
Source: tripadvisor.co.uk
In April 2018, Craig B said about Duke of Richmond Hotel
Arrived on my girlfriends birthday, she arranged her cards in the room. The next morning we were given a birthday wish from Olga at breakfast & a glass of fizz each! We then went out for the day but upon return there was a sweet surprise & a birthday card signed by a lot of the staff. Jorge runs a great bar, really nice & friendly, Olga at breakfast was just great! The room is a bit quirky with the deco being a bit Ted Baker, no complaints, great view from our room looking toward the sea at St. Peter's Port, nice bar & great breakfast. Highly recommended, will definitely be back one day.
Source: tripadvisor.co.uk
In April 2018, HSeeingtheworld said about Duke of Richmond Hotel
We came to celebrate my wife's 70th birthday and we are delighted we did
Check in was efficient courtesy of the charming Paloma, who continued to help us with arrangements throughout our stay.
ably assisted by the equally charming Marta.
The restaurant manager, Orlando, always recognised us and called us by name. On her birthday he wished her happy birthday and presented us with a glass of champagne each with breakfast. The food and service both at breakfast and dinner was excellent thanks in particular to Shirley and Andrea and the Irish Coffee was amongst the best I have had anywhere
George, the barman kept us well supplied and Norbert, the General Manager was the perfect host
Our room (212) was spacious, quiet and comfortable
Finally my wife received a birthday card signed by all the staff as well as cakes on a plate with happy birthday written in icing.
We genuinely felt as though we had spent the time with friends and, on a future visit, will definitely return to the Duke of Richmond
Check in was efficient courtesy of the charming Paloma, who continued to help us with arrangements throughout our stay.
ably assisted by the equally charming Marta.
The restaurant manager, Orlando, always recognised us and called us by name. On her birthday he wished her happy birthday and presented us with a glass of champagne each with breakfast. The food and service both at breakfast and dinner was excellent thanks in particular to Shirley and Andrea and the Irish Coffee was amongst the best I have had anywhere
George, the barman kept us well supplied and Norbert, the General Manager was the perfect host
Our room (212) was spacious, quiet and comfortable
Finally my wife received a birthday card signed by all the staff as well as cakes on a plate with happy birthday written in icing.
We genuinely felt as though we had spent the time with friends and, on a future visit, will definitely return to the Duke of Richmond
Source: tripadvisor.co.uk
In April 2018, HLB94 said about Duke of Richmond Hotel
just stayed at this hotel for a few days whilst visiting guersney on a FAMtrip and i could not recommend it enough. The staff were excellent and could not do enough for you, Alysa especially who was wonderful and always happy. The rooms were gorgeous and always cleaned and the food was even better! Also in a great location with just a short walk into st peters port town.
Source: tripadvisor.co.uk
In May 2018, AndyGray1980 said about Duke of Richmond Hotel
Stayed here for a night on 15 March. The greeting at reception was exceptional they made sure I had everything I needed booked me a table in the restaurant and were very friendly and welcoming. Didn't catch the guys name but he gave a great first impression.
Room was large, clean and had all the facilities you would expect.
Ate in the restaurant the night before the food was good as was the full English breakfast the following day.
I will be back.
Room was large, clean and had all the facilities you would expect.
Ate in the restaurant the night before the food was good as was the full English breakfast the following day.
I will be back.
Source: tripadvisor.co.uk
In February 2015, Pamelai72 said about Les Cotils
We can recommend the new look restaurant in a fantastic setting overlooking St Peter Port. The views from the dining room are fantastic, a warm welcome in an extremely well renovated, modern bar/reception area awaits the discerning diner.
Fantastic value for money, a really good choice of starters, mains and sweets inclusive of coffee.
The meals are very well cooked, presented and served, the staff went the extra mile to ensure that we enjoyed our evening very much.
We were warm and cosy on a cold winter evening and the dining room lends itself to a peaceful evening meal for two or for a larger party. The restaurant is hoping to offer an outside terrace area for the summer when full advantage will be able to be taken of the amazing views.
Fantastic value for money, a really good choice of starters, mains and sweets inclusive of coffee.
The meals are very well cooked, presented and served, the staff went the extra mile to ensure that we enjoyed our evening very much.
We were warm and cosy on a cold winter evening and the dining room lends itself to a peaceful evening meal for two or for a larger party. The restaurant is hoping to offer an outside terrace area for the summer when full advantage will be able to be taken of the amazing views.
Source: tripadvisor.co.uk