Local Reviews
In May 2018, Jodee F said about Duke of Richmond Hotel
Wonderful location. Friendly helpful staff. Delicious breakfast. Lovely terrace to enjoy evening cocktails. Would definitely stay here again. I highly recommend it! We were able to enjoy the fireworks from the terrace on Liberation day.
Source: tripadvisor.co.uk
In May 2018, WiltshireChris said about Duke of Richmond Hotel
This hotel has the best standard of customer service we have experienced for many years. From reception to dining staff to standard of room presentation we could not fault. Breakfast was very good. We would definitely return to this hotel if we visit Guernsey again.
Source: tripadvisor.co.uk
In May 2018, Martin A said about Duke of Richmond Hotel
We returned yesterday from a five night break, staying in the Duke of Richmond hotel in Guernsey. Both OAPs, we are pleased to say that this is one of the best hotels at which we have stayed anytime and anywhere.
Our room ( 212 ), was large, quiet with a very comfortable bed. It was kept scrupulously clean with virtually no sign of any room service staff around - a rarity in our experience.
Reception staff were very friendly and welcoming at all times; they were all helpful and gave useful information.A good start and great end to our trip.
Similarly, dining staff were all attentive and well-managed; there was very timely service at both breakfast and dinner; the food was excellent throughout. We would especially mention 'Linda from Latvia' who was always smiling and provided an exemplary example throughout our time at the Duke.
Our compliments to Norbert, the General Manager, and all his staff. We would certainly stay again and thoroughly recommend The Duke of Richmond!
Our room ( 212 ), was large, quiet with a very comfortable bed. It was kept scrupulously clean with virtually no sign of any room service staff around - a rarity in our experience.
Reception staff were very friendly and welcoming at all times; they were all helpful and gave useful information.A good start and great end to our trip.
Similarly, dining staff were all attentive and well-managed; there was very timely service at both breakfast and dinner; the food was excellent throughout. We would especially mention 'Linda from Latvia' who was always smiling and provided an exemplary example throughout our time at the Duke.
Our compliments to Norbert, the General Manager, and all his staff. We would certainly stay again and thoroughly recommend The Duke of Richmond!
Source: tripadvisor.co.uk
In May 2018, Tim H said about Duke of Richmond Hotel
We went to Guernsey for our Silver Wedding Anniversary and treated ourselves to a Junior Suite in the Duke of Richmond Hotel. As it was a special occasion and a better than usual break for us we did a lot of research beforehand to get the right place to stay. That research paid off. In fact, the quality provided by the hotel and the outstanding service from all the staff exceeded our expectations. Nothing was too much trouble and we were made to feel special throughout the whole week. From reception, to room service, to maids, to waiters, waitresses, to restaurant and duty managers, every single person was polite, courteous, friendly and professional. To be frank, the hotel was spotless - couldn't fault the cleanliness. Breakfast choice was extensive and served to perfection. Our anniversary evening meal was something to remember. We would not hesitate going there again. Perfect!
Source: tripadvisor.co.uk
In May 2018, GILLIAN M said about Duke of Richmond Hotel
On Sunday 15 April 2018 I gave a talk at the Duke of Richmond as part of the Guernsey Heritage Festival. It was on the subject of the 17,000 evacuees who fled Guernsey in June 1940, to northern England. I live in Derbyshire so was unable to visit the venue in Guernsey prior to my talk. I therefore had to ask for assistance from the hotel's General Manager, Norbert Stump, via email, in the weeks prior to the event. Upon arriving at the hotel on the day of the event,, Norbert greeted me warmly and completely reassured me that the event would run smoothly. He was correct! The audio visual equipment had been set up prior to my arrival, Norbert had already pre tested my presentation images to ensure that they would appear on the screen clearly. He also, at the last moment, arranged for two of my short evacuee films to be shown, despite his not having received notice of this in advance. A wonderful heritage afternoon tea (the largest I have ever seen!) was served to over 60 attendees and was delicious. Tea and coffee, water and drinks from the bar were brought quickly to all those attending, and nothing was too much trouble for Norbert and his staff. Many of the attendees at my talk were elderly, hard of hearing and had mobility issues. Quite a few are in their early 90s. They were all dealt with kindly and sensitively. Not one person there had a complaint, they only had praise for all that was done for them. I cannot praise Norbert's efforts, professionalism and kindness highly enough. I was also hugely impressed by the actions of his staff. I wish to pass on my thoughts and thanks to everyone at the hotel. I would not hesitate in holding an event held at the Duke of Richmond in the future and fully recommend it to anyone reading this review.
Source: tripadvisor.co.uk
In May 2018, steven b said about Duke of Richmond Hotel
I spent an overnight here on a business trip. The reception staff were lovely, friendly and efficient. Such an awesome stay in a stunning hotel with beautiful views and surroundings! Would highly recommend both this hotel and all hotels within the Red Carnation Collect !
Source: tripadvisor.co.uk
In May 2018, Martin K said about Duke of Richmond Hotel
We have both stayed and eaten here usually accompanied by our two dogs. There is always a warm welcome from the friendly, well trained staff. Rooms are very comfortable including the dog beds(!) and the food is always good. An all round very good experience.
Source: tripadvisor.co.uk
In May 2018, markej said about Duke of Richmond Hotel
Just back from a long weekend at the Duke of Richmond and had a wonderful stay. Splashed out on a suite which was great value on a 3 nights for the price of 2 deal. Also got a £50 restaurant credit by booking direct and the dinner we had in the restaurant was excellent.
All the staff were very friendly and helpful. We had a mix up with housekeeping one day where towels weren't replaced, but following a call down this was swiftly, and apologetically, resolved. The breakfast was also great, with a good buffet selection and table service of freshly cooked items.
The location was nice, being above St Peter Port but only a 10 minute walk down to the harbour (longer back up!) We had a lovely view across to Sark from our terrace and it was a very quiet spot. (There was a function going on on Friday night, but it either finished early or we slept though it. Either way it didn't really disturb us.)
There is very limited hotel parking, but plenty of on-street parking. 2 hour parking near the hotel and 10 hour parking further down the road. (No restriction 6pm - 8am, I understand.)
All in all, a lovely stay!
All the staff were very friendly and helpful. We had a mix up with housekeeping one day where towels weren't replaced, but following a call down this was swiftly, and apologetically, resolved. The breakfast was also great, with a good buffet selection and table service of freshly cooked items.
The location was nice, being above St Peter Port but only a 10 minute walk down to the harbour (longer back up!) We had a lovely view across to Sark from our terrace and it was a very quiet spot. (There was a function going on on Friday night, but it either finished early or we slept though it. Either way it didn't really disturb us.)
There is very limited hotel parking, but plenty of on-street parking. 2 hour parking near the hotel and 10 hour parking further down the road. (No restriction 6pm - 8am, I understand.)
All in all, a lovely stay!
Source: tripadvisor.co.uk
In May 2018, cyrilthesquirrel said about Duke of Richmond Hotel
This is a very comfortable and stylish hotel. The staff are very helpful and friendly and nothing is too much trouble. Our room and bathroom were large and comfortable and very well thought out. We had a dinner in the Leopard Dining Room, the food was delicious and well presented, with the best Baked Alaska ever! The walk into the centre of town is 10 minutes and is up hill coming back. I can thoroughly recommend this hotel and look forward to staying there again or in any other hotel in the Red Carnation group.
Source: tripadvisor.co.uk
In May 2018, 1418sja said about Duke of Richmond Hotel
This was our second visit to The Duke of Richmond and hopefully it will not be our last. From the warm welcome we received on checking in until the last minute we had a fantastic stay. All the staff are clearly well trained to treat guests with every courtesy. Our room on the fourth floor was spacious with a sofa to relax on after a day's sightseeing. Breakfast was excellent with plenty of choice and we enjoyed drinks in the bar on each night. As a really personal touch, cakes and a card were left in our room as a lovely surprise for my birthday. Well done to everyone who makes this hotel special.
Source: tripadvisor.co.uk