Local Reviews
In September 2017, zainab k said about St Pierre Park Hotel
We have booked a Spa at the hotel but we were staying in other hotel . We were warmly greeted at the spa . Staff were very attentive and welcoming. we enjoyed the facilities they had and the Spa package included afternoon tea which was excellent and well worth money. Massage therapist were great . We would like to go back again in our next trip
Source: tripadvisor.co.uk
In September 2017, Elizabeth P said about St Pierre Park Hotel
First, the staff here are incredibly friendly and earnest. Everyone seems committed to making guests happy.
The hotel overall is charming. The rooms are nice, roomy, and comfortable. Generously sized toiletries are provided. The one down-side is that the rooms are quite warm and there is no air-conditioning. Depending on your room, you might be able to leave a window open, and some rooms have small balconies or doors to a terrace, but some people might not feel secure doing so.
The food is really the weak point for this hotel. It seems like they are unfamiliar with dealing with dietary restrictions and such requests are met with well-meaning, but largely unpalatable options. Overall the food seems to be circa 1970. If you like blood sausage with boiled eggs, you'll be fine. Vegetarians, vegans, gluten-free, etc, proceed with caution.
The hotel overall is charming. The rooms are nice, roomy, and comfortable. Generously sized toiletries are provided. The one down-side is that the rooms are quite warm and there is no air-conditioning. Depending on your room, you might be able to leave a window open, and some rooms have small balconies or doors to a terrace, but some people might not feel secure doing so.
The food is really the weak point for this hotel. It seems like they are unfamiliar with dealing with dietary restrictions and such requests are met with well-meaning, but largely unpalatable options. Overall the food seems to be circa 1970. If you like blood sausage with boiled eggs, you'll be fine. Vegetarians, vegans, gluten-free, etc, proceed with caution.
Source: tripadvisor.co.uk
In September 2017, Laura F said about St Pierre Park Hotel
We stayed here for four nights and had a lovely suite with our own hot tub on our Terrace. Bed was comfortable and the room spacious. The hotel was well run - good breakfast and service efficient. Our only complaint was that on the Saturday night the hotel had taken a booking for a function with VERY LOUD MUSIC which was just under our suite. This is quite unacceptable and inconsiderate in the extreme for hotel guests. When we complained to the duty manager he was not helpful. His response was to offer us a cup of tea! Luckily the music stopped at midnight. Despite this I would recommend the hotel but check first if they are having any functions.
Source: tripadvisor.co.uk
In September 2017, Deborah W said about St Pierre Park Hotel
A beautiful setting, and well kept grounds. Staff very well trained and good at their jobs.
Good flexible dining possibilities and a wonderful swimming pool. Good choice at breakfast. Location is good because the walk to St Peter [where we usually stay] is only 20 minutes but walking west to Cobo and Vazon is only 3 miles. And if you want it there is a bus outside the front door.
Good flexible dining possibilities and a wonderful swimming pool. Good choice at breakfast. Location is good because the walk to St Peter [where we usually stay] is only 20 minutes but walking west to Cobo and Vazon is only 3 miles. And if you want it there is a bus outside the front door.
Source: tripadvisor.co.uk
In September 2017, 211wanderer40 said about St Pierre Park Hotel
Guernsey is only about an hour's flight from the UK and therefore easy to get to without too much hassle .Guernsey has a lot of history relating to the second world war.
The islands is not far from several other islands. Sarkozy about fifty minutes by boat, and Herm is only fifteen minutes by boat which adds to the day out.
The islands is not far from several other islands. Sarkozy about fifty minutes by boat, and Herm is only fifteen minutes by boat which adds to the day out.
Source: tripadvisor.co.uk
In September 2017, Coops3376 said about St Pierre Park Hotel
I booked a Spa Day for my friend who was visiting from mainland and myself.
We have both used various hotels for Spa Days and both admitted this was the best we have used.
The location, facilities, food and staff all excellent we both had an amazing day.
The receptionist for the Spa was very knowledgable and friendly, taking care to fully explain and show us the facilities.
I had Emily to do my treatment, a facial which was really a lovely experience - relaxing and my face felt wonderful. At the end Emily fully explained the products she had used, gave me a brochure with the product and spent time giving me advice.
The day was truly a wonderful experience and we will certainly be visiting again - very highly recommended.
We have both used various hotels for Spa Days and both admitted this was the best we have used.
The location, facilities, food and staff all excellent we both had an amazing day.
The receptionist for the Spa was very knowledgable and friendly, taking care to fully explain and show us the facilities.
I had Emily to do my treatment, a facial which was really a lovely experience - relaxing and my face felt wonderful. At the end Emily fully explained the products she had used, gave me a brochure with the product and spent time giving me advice.
The day was truly a wonderful experience and we will certainly be visiting again - very highly recommended.
Source: tripadvisor.co.uk
In September 2017, Kaz0098 said about St Pierre Park Hotel
Rooms are spacious, quiet and very nice. Includes small fridge, iron and ironing board, tea, coffee, hot chocolate, herbal teas, water and shortbread biscuits. Toiletries are very good quality. Staff are friendly and helpful, breakfast is substantial and delicious. Lots of parking, beautiful gardens and a short drive to St Peters Port.
Source: tripadvisor.co.uk
In September 2017, 2girls_1world said about St Pierre Park Hotel
Good points;
- incredible size
- bed was extremely comfortable
- very reasonably priced
- private hot tub
- very friendly staff
Bad points;
- didn't stay for long enough!
We have stayed at St Pierre Park twice now, first time in the Alderney Suite. It was incredible! The room was absolutely massive with a lounge area and a separate bedroom and bathroom. The balcony was all set up with garden furniture and cushions and the hot tub was hot and clean.
We ordered room service as it seemed a waste not to spend the evening on our private balcony watching the sun set, this came very quickly and the staff carry phones to ring your room when they are outside, which worked great for when we were outside.
The bed was extremely comfortable and had all the homely comforts i.e. dressing gowns and slippers.
The second time we stayed, we were put into the Breqchou suite. We were a little disheartened as we didn't think it would compare to the Alderney suite bit it did! It was more modern than the Alderney suite, with a kitchen, lounge, bathroom and bedroom. Massive tv's in both the lounge and bedroom and again a private balcony with a hot tub.
It was spotless and the bed was again super comfortable!
We ordered food to our room using the phones within the suite, which arrived very quickly. One dish arrived wrong, we were given a crab sandwich instead of a club sandwich however when the staff were advised of this they were very apologetic and quickly rectified this for us.
We spent the evening looking at the stars whilst relaxing in our hot tub and even ordered late night ice cream to the room, which was no trouble for the staff at all.
Would definitely recommend this hotel to anyone and we already look forward to our next stay here. 10/10 St Pierre Park!
- incredible size
- bed was extremely comfortable
- very reasonably priced
- private hot tub
- very friendly staff
Bad points;
- didn't stay for long enough!
We have stayed at St Pierre Park twice now, first time in the Alderney Suite. It was incredible! The room was absolutely massive with a lounge area and a separate bedroom and bathroom. The balcony was all set up with garden furniture and cushions and the hot tub was hot and clean.
We ordered room service as it seemed a waste not to spend the evening on our private balcony watching the sun set, this came very quickly and the staff carry phones to ring your room when they are outside, which worked great for when we were outside.
The bed was extremely comfortable and had all the homely comforts i.e. dressing gowns and slippers.
The second time we stayed, we were put into the Breqchou suite. We were a little disheartened as we didn't think it would compare to the Alderney suite bit it did! It was more modern than the Alderney suite, with a kitchen, lounge, bathroom and bedroom. Massive tv's in both the lounge and bedroom and again a private balcony with a hot tub.
It was spotless and the bed was again super comfortable!
We ordered food to our room using the phones within the suite, which arrived very quickly. One dish arrived wrong, we were given a crab sandwich instead of a club sandwich however when the staff were advised of this they were very apologetic and quickly rectified this for us.
We spent the evening looking at the stars whilst relaxing in our hot tub and even ordered late night ice cream to the room, which was no trouble for the staff at all.
Would definitely recommend this hotel to anyone and we already look forward to our next stay here. 10/10 St Pierre Park!
Source: tripadvisor.co.uk
In September 2017, John C said about St Pierre Park Hotel
The hotel is just over a mile from the harbour in Guernsey and has a great garden, golf course, pool, and other leisure facilities. It is on bus routes 41 and 42 which offer a service several times an hour to Vazon Bay in one direction and to St. Peter Port in the other. Both journeys can be walked in about 25 minutes. Bus fares are £1 per journey whether you go one stop or right around the island on the 91 or 92 service.
The hotel provides a great breakfast, has reasonable bar prices, with good meals in the bar, and great meals including afternoon tea in the Pavilion Restaurant.
The pool and gym are good but the popular treatment rooms in the spa often get booked up.
The staff were helpful and friendly and the only downside was that the ceiling tiles in the top floor rooms lifted when the windows were opened and there was a breeze. The Reception Staff acknowledged the problem and said that plans were in hand to sort the problem.
The hotel provides a great breakfast, has reasonable bar prices, with good meals in the bar, and great meals including afternoon tea in the Pavilion Restaurant.
The pool and gym are good but the popular treatment rooms in the spa often get booked up.
The staff were helpful and friendly and the only downside was that the ceiling tiles in the top floor rooms lifted when the windows were opened and there was a breeze. The Reception Staff acknowledged the problem and said that plans were in hand to sort the problem.
Source: tripadvisor.co.uk
In November 2019, Paddy S said about Old Government House Hotel & Spa
When looking for a 5 star hotel in Guernsey you aren’t left with many options, in fact it’s just the Old Government House so that’s your lot. All things considered it’s not a bad lot to be left with if you’re up for a hotel that embraces tradition, a sense of the past and a touch of glamour from yesteryear! Ok it’s not going to be everyone’s cup of tea but we love it, mostly!
Rooms vary hugely in both style and size so take care when selecting your bedroom. We found the lead-in category rooms to be bright, well styled but just a little on the cramped size, a room category upgrade can give you so much more space and place you in a quieter location within the hotel. Staying in the summer heat also meant we were dependent on the AC which was patchy at best, but manageable. Overall we loved the old school feel of the hotel and the full sensory bombardment with bold clashing colours, patterns and clutter everywhere. Maybe this may grate over time but for a few days it was fun.
Dining at any of the hotels restaurants is always an event and the hotel embraces that sense of occasion. Lunch and dinner are popular amongst guests and visitors alike so can get busy. The biggest issue we found was to be with breakfast. The breakfast room itself is just lovely, with green and white striped fabric notes, a beautiful outlook over the gardens and when flooded with morning light it really does impress. The food offering is plentiful and will please any picky eaters and more than satisfy those looking for a full English! It’s the service where things tend to dip and that in a hotel of this standard it’s inexcusable. On two occasions our order was muddled, somethings arrived, others didn’t and items not ordered just appeared, which once is no problem but twice just painful. On the third morning one meal never arrived at all and the wait for condiments for the one that did so long the food went cold and had to be sent back. It’s clear with a high turn over of young (but enthusiastic) staff these problems are a constant issue for management to attempt to overcome.
So the hotel is lovely, and afternoons spent by the pool were welcome retreat after mornings on the beach. But the biggest asset for this hotel is its staff. Yes some lack confidence, training and a proper luxury hotel understanding, but all of them without question have warmth, kindness and the desire to please, which more than makes up for any real service issues. Highlights include the ladies on the front desk who were absolutely charming and the concierge whose realistic outlook on life was just too funny and left us in fits of giggles. For me the ability for staff to relate to their guests and the experience they are having is the real key to a great hotel and The Old Government House Hotel has that and more!
Rooms vary hugely in both style and size so take care when selecting your bedroom. We found the lead-in category rooms to be bright, well styled but just a little on the cramped size, a room category upgrade can give you so much more space and place you in a quieter location within the hotel. Staying in the summer heat also meant we were dependent on the AC which was patchy at best, but manageable. Overall we loved the old school feel of the hotel and the full sensory bombardment with bold clashing colours, patterns and clutter everywhere. Maybe this may grate over time but for a few days it was fun.
Dining at any of the hotels restaurants is always an event and the hotel embraces that sense of occasion. Lunch and dinner are popular amongst guests and visitors alike so can get busy. The biggest issue we found was to be with breakfast. The breakfast room itself is just lovely, with green and white striped fabric notes, a beautiful outlook over the gardens and when flooded with morning light it really does impress. The food offering is plentiful and will please any picky eaters and more than satisfy those looking for a full English! It’s the service where things tend to dip and that in a hotel of this standard it’s inexcusable. On two occasions our order was muddled, somethings arrived, others didn’t and items not ordered just appeared, which once is no problem but twice just painful. On the third morning one meal never arrived at all and the wait for condiments for the one that did so long the food went cold and had to be sent back. It’s clear with a high turn over of young (but enthusiastic) staff these problems are a constant issue for management to attempt to overcome.
So the hotel is lovely, and afternoons spent by the pool were welcome retreat after mornings on the beach. But the biggest asset for this hotel is its staff. Yes some lack confidence, training and a proper luxury hotel understanding, but all of them without question have warmth, kindness and the desire to please, which more than makes up for any real service issues. Highlights include the ladies on the front desk who were absolutely charming and the concierge whose realistic outlook on life was just too funny and left us in fits of giggles. For me the ability for staff to relate to their guests and the experience they are having is the real key to a great hotel and The Old Government House Hotel has that and more!
Source: tripadvisor.co.uk