easyStorage
Latest Reviews
Good service, however payment management needs improvement. The company increased price in September and has applied it for customers already paid for service in August according old price. Addotional fee has been added to every month payment and initial invoice. It took my time to call to office and explaine that it shouldnt be like that and increased price cannot affect payments which have been done earlier. Mistake was corrected.
Source: trustpilot.com
The whole removal process was very smooth.
The removal men were delightful, extremely helpful and super friendly. I would always use this service!
The removal men were delightful, extremely helpful and super friendly. I would always use this service!
Source: trustpilot.com
Came on time and very friendly. Super efficient and fast! Had no problems whatsoever! Would recommend 10000%
Source: trustpilot.com
Very good and prompt
Source: trustpilot.com
Was recommended this company by my mum as she’s recently used them, and her referral meant I got a discount too which was an added bonus. Sonia was brilliant to deal with, she was so personable and sorted everything for me, even at extremely short notice. Was paying 3.5x the amount per month with another company before going with easystorage, who came the following day and picked up the items up from my old storage company. Very easy to deal and kept up to date with timescales from the friendly on the ground staff. Would recommend to all, great company
Source: trustpilot.com
Really friendly service, from booking over the phone to the collection of my belongings. Have recommended!
Source: trustpilot.com
Professional and helpful and everything went really smoothly. Recommend.
Source: trustpilot.com
Really fantastic team from the lady who took the initial call to the guys who did the removal to storage. Very friendly & professional.
Source: trustpilot.com
Sonia could not have been more helpful she made the whole process so easy. The movers arrived 5 minutes before the allotted time where polite, professional and got my items packed in 40 minutes! The price and service is excellent value for money I have recommended them to my daughter and would not hesitate to recommend them to anyone else - simply brilliant at a really stressful time. Thank you Sonia and the Easy Storage Team!!
Source: trustpilot.com
Fast, easy, safe. The two delivery men were speedy and helpful. They did all the heavy lifting and were done within 15 minutes ( I had pre packed and didn’t have that much) : the pods were a really good size, only wish I had more stuff to store! I can only speak from the collection side of things but I would highly recommend. Hoping the re-delivery of my belongings is as smooth an experience. Thank you!
Source: trustpilot.com
Very impressed with Kevin and his 2 guys. They were prompt, friendly, amiable, very helpful, only to willing to do anything we asked. They worked swiftly and efficiently, and packed everything in an orderly and neat fashion. I would definitely recommend them to anybody who needs storage
Source: trustpilot.com
Brilliant service, very efficient! Would definitely use again.
Source: trustpilot.com
The process is quick and easy to book. And the mover guys were quick and professional.
Thanks 😊
Thanks 😊
Source: trustpilot.com
Sonia Arjan the sales advisor was very informative and efficient she made the whole process of booking easy! On the day of the removal John McLoughlin and his team did an excellent job they dismantled beds etc provided boxes and packed everything neatly in the storage pods.
Source: trustpilot.com
The two gentlemen were very professional. As soon as they arrived they got on with the loading and did not stop till all the goods were loaded.
Very good performance.
Very good performance.
Source: trustpilot.com
This was our first attempt at storing flat items, so we were not sure what to expect -- turns out, easyStorage was great: Kevin and James (West Midlands) did a fantastic job, made sure to communicate with us a day in advance and let us know what to expect. The whole process took less than half an hour on the day of the move. They were courteous, fast, and efficient. Particular thanks for the extra care they took with our fragile items -- overall, a great experience. Thank you!
Source: trustpilot.com
I am so impressed by EasyStorage booking was easy, they answer the phone on the second ring! The pod arrived on time the two guys were caring smart and helpful. They packed our pod perfectly getting a lot of stuff in - they really are tardisses! It could not have been easier or a more pleasant hassle free experience. Thanks!
Source: trustpilot.com
I am so impressed by EasyStorage booking was easy, they answer the phone on the second ring! The pod arrived on time the two guys were caring smart and helpful. They packed our pod perfectly getting a lot of stuff in - they really are tardisses! It could not have been easier or a more pleasant hassle free experience. Thanks!
Source: trustpilot.com
The whole process was so easy to organise.. The removal chaps were so helpful, polite and efficient. It transpired that we had underestimated how much storage we would need and so James said that he would take care of it and arrange for more and another visit which duly went ahead as he promised. The customer service lady at the headquarters was also really helpful and polite. All in all, I couldn't have received better service.
Source: trustpilot.com
Very good servis
Source: trustpilot.com
Two really friendly guys, got all my stuff in the pod with in 30 minutes. Recommend highly!
Source: trustpilot.com
Would have got five stars if I hadn't been stung for extra 150 quid for a few minutes over the hour loading period and being too heavy. The weight limit per unit is tucked away in the terms and conditions rather than being obvious and whilst I was over the hour quite a bit of the time (at least enough to put it over 60 mins) was cos the guys couldn't get the pods open at the beginning and get their web-access working at the end.
The drivers were Ace - friendly and really quick-working. They were on time, courteous, and diligent.
REPLY TO THE REPLY
The weight limit is "highlighted" and "confirmed" in the quotation in clause 11.1.7. and 14.4.2. of the Terms and Conditions - and was not mentioned to me during the phone booking. I did not and still cannot see this weight limit on the face of the quote nor even in the tooltips.
The 150quid extra was made up of 70 for the additional time - and 80 for another pod as already stated. The over time was for loading 3 pods - the fourth pod was needed because I was over-weight on one! So it was 150 quid extra that was unexpected.
Thanks for taking the time to reply Tim.
The drivers were Ace - friendly and really quick-working. They were on time, courteous, and diligent.
REPLY TO THE REPLY
The weight limit is "highlighted" and "confirmed" in the quotation in clause 11.1.7. and 14.4.2. of the Terms and Conditions - and was not mentioned to me during the phone booking. I did not and still cannot see this weight limit on the face of the quote nor even in the tooltips.
The 150quid extra was made up of 70 for the additional time - and 80 for another pod as already stated. The over time was for loading 3 pods - the fourth pod was needed because I was over-weight on one! So it was 150 quid extra that was unexpected.
Thanks for taking the time to reply Tim.
Source: trustpilot.com
Great service, punctual and efficient and reasonably priced.
Source: trustpilot.com
Very prompt, easy to arrange service. The movers collected my boxes very quickly, good communication throughout.
Source: trustpilot.com
It’s easy and helpful thank you
Source: trustpilot.com
