easyStorage
Latest Reviews
Throughout the whole process of contacting easyStorage to the day of moving easyStorage was so professional, helpful snd supportive. I am fully happy with the service to date.
Source: trustpilot.com
From start to finish they were really professional. The removal men were very careful with the furniture and very polite as we're the office staff especially Hagley. Would definitely recommend them if you want peace of mind and a good job at very reasonable prices..
Source: trustpilot.com
from the 1st phone call with Katherine, who helped advised me what size storage i needed, she was very helpful and made the booking much quicker and easier. as doing this as a single person can be stressful.
and then the drivers paul and jib where amazing, so helpful with helping me dismantle some furniture i was unable to and made sure my storage was packed in the units safely. will definitely recommend this company to everyone.
thank you so much for the help
and then the drivers paul and jib where amazing, so helpful with helping me dismantle some furniture i was unable to and made sure my storage was packed in the units safely. will definitely recommend this company to everyone.
thank you so much for the help
Source: trustpilot.com
Flexible, fairly priced and brilliant customer service. The Sales team and the guys on-site were really very helpful. The made my move a lot easier!
Source: trustpilot.com
We had everything in boxes and larger items dismantled all ready to go, the two guys that came were excellent, cheerful and helpful and phoned 15 minutes before they were due to say they were on time.
I had only booked them for an hour as I didn't have lots and lots of things to go, they were extremely efficient and had everything loaded in just under the hour.
They were very reassuring and seemed genuinely nice.
I had only booked them for an hour as I didn't have lots and lots of things to go, they were extremely efficient and had everything loaded in just under the hour.
They were very reassuring and seemed genuinely nice.
Source: trustpilot.com
Muhammad Zacabi
Very good customer service, professional, courteous and friendly. I would recommend EasyStorage to family and friends .
Very good customer service, professional, courteous and friendly. I would recommend EasyStorage to family and friends .
Source: trustpilot.com
Quick and easy as expected
Source: trustpilot.com
Fantastic service. Very friendly and helpful staff!
Source: trustpilot.com
This is very nice and cheap and secure i like them thanks
Source: trustpilot.com
Efficient, charming, down-to-earth, non-robotic, pair made my gerzillion boxes disappear. A lovely experience.
Source: trustpilot.com
Fantastic service and would not hesitate to refer any one
Source: trustpilot.com
Fantastic Service....with Easy Storage
Highly recommended !
Highly recommended !
Source: trustpilot.com
We received 5 STAR service from Andy and his team when moving over to easyStorage. Our original move to the old storage facility we had been using was more than stressful and something we dreaded doing again. However, the move with easyStorage was so much quicker and easier in comparison and we really appreciated the speed and efficiency with which the work was completed, particularly as it was an extremely hot day. We are so pleased to be using easyStorage and believe that the set up is a great idea for people in our situation. We really appreciate the overall hassle free experience that has been provided so far and we highly recommend easyStorage to anyone looking for an efficient and cost effective storage solution. Big thanks also to Tim for his help in setting this up for us.
Source: trustpilot.com
From 1st telephone call to book services until items collected for. Storage it was an efficient and effective process. All staff I dealt with were helpful, polite and knowledgable everything was on schedule.
Source: trustpilot.com
Very good value, men were very professional and incredibly helpful and patient, as we had an issue that meant they had to hang around and wait - which they did with no complaints and got the job done.
Source: trustpilot.com
The service could not have been bettered. It surpassed my every expectation, pleasantly so. From start to finish staff were; flexible, thorough and professional. The area manager and removal men for London West and Middlesex deserve extra commendation, all of whom fulfilled the brief to the letter, brilliant! Would highly recommend.
Source: trustpilot.com
If you'er looking for affordable friendly prompt service easy storage is the way to go! Ive used this company twice now for a complicated move and the team was nothing short of accommodating and flexible. I would defiantly recommend using them for your relocating/storage needs!
Source: trustpilot.com
What can I say - these guys were great. I had a unique situation with a rather large sofa needing to go over a balcony and down two flights of stairs. Not a nice or easy job but they went above and beyond to make sure we got it down in time for me to be out of the flat. They were quick and efficient on everything else and had good banter and smiles throughout. The loading of everything else went smoothly and really quick so I was really happy all round. I would definitely recommend the team, the storage boxes are ideal too - so simple and quick. Genius! I'd definitely use them again.
Source: trustpilot.com
The service was amazing! They made it nice and easy when picking up my things and loading it, as well as accommodating my need to visit the storage unit and add things. Great service and I am sure that will continue when I am back in the UK and need my storage delivered to my new home. Thank you easystorage!
Source: trustpilot.com
Service was excellent I was really pleased with the guys, from collection to the return of my items. No items were damaged upon return, so I was very pleased.
Source: trustpilot.com
My experience of the removal and delivery of the furniture was excellent. The drivers were efficient and the experience went generally smoothly without problems. Unfortunately my problems with this company arose as a consequence of the aftercare and billing procedure. A charge was deducted from my account nearly a month after my furniture was removed. When I called to question this they stated that I went over my assigned time and I apparently signed off on this on the day of the move. The invoice that I signed on the day had my assigned time typed but separately a time written on the top corner by the driver, of which I was not aware of on the day. I called several times to discuss this with the company but there was no answer. Eventually they responded after a week. The response was quite abrasive and unapologetic of which was not my experience when liaising with other members of the team.
The inability of the person I liaised with to accept constructive feedback about their billing procedure was disappointing, as it sullied my overall positive experience. I would suggest that they just need to make a few simple changes to dramatically improve their aftercare. This would begin by telling the customer on the day that they are being charged for more than they initially agreed. This could also be followed up my a courtesy email and invoice as confirmation of the charge. It would also be helpful if they did not wait for a long period of time to deduct the payment. This was offer clarity and transparency for all involved and overall more positive experience.
The inability of the person I liaised with to accept constructive feedback about their billing procedure was disappointing, as it sullied my overall positive experience. I would suggest that they just need to make a few simple changes to dramatically improve their aftercare. This would begin by telling the customer on the day that they are being charged for more than they initially agreed. This could also be followed up my a courtesy email and invoice as confirmation of the charge. It would also be helpful if they did not wait for a long period of time to deduct the payment. This was offer clarity and transparency for all involved and overall more positive experience.
Source: trustpilot.com
A positive experience
Efficient, well organised and attentive. Would definitely recommend easyStorage, they were extremely cooperative and made the process simple for us.
Efficient, well organised and attentive. Would definitely recommend easyStorage, they were extremely cooperative and made the process simple for us.
Source: trustpilot.com
Slight mixup with dates, but otherwise excellent service
Source: trustpilot.com
easyStorage is such a brilliant service. A team of professionals, brilliantly run by the wonderful Tim. I'd recommend it to anyone seeking the inexpensive, personalised and convenient alternative to large, faceless storage companies. Go easyStorage! 5 stars!
Source: trustpilot.com
Great service! They were super on time and stayed in contact at all times! I would totally recommend them
Source: trustpilot.com
