easyStorage
Latest Reviews
It was quick and efficient, nothing broken, introduced himself. Had a bit of problem with the parking but that resolved it’s self.
Source: trustpilot.com
Firstly I’ll say that EasyStorage are asking people to give them good reviews (both the collection crew and delivery crew asked for a review, and I was also sent a text message asking the same) so bear this in mind when reading any EasyStorage reviews.
That said, I was generally pleased with the service and value I got for my 5 months using them to store my stuff - I don’t think they really have any competition for the type of product they are offering (i.e. collecting your items for storage, and at budget rates.) The pricing was fairly clear to me, and I wasn’t hit by any “hidden” fees. Note that I wasn’t storing anything fragile or particularly valuable.
Practicalities - their collection and delivery teams arrived within the relevant time slots and called me 30-45 mins in advance to warn of their expected arrival time, and it was generally an easy process (thanks to Nati, Trevor, and I think someone else whose name I didn’t get.) Once in storage you can book access to your pod via their website, which is fairly simple (bear in mind access is only Mon-Fri, 10am-4pm.) My pod was stored at their location near Hanger Lane. It was sometimes tricky to get through the security gate, as the buzzer doesn’t seem to be attended, so a few times I had to phone through to get admitted into the facility. The facility staff were all friendly and helpful. There is also the back end of an old EasyJet 737 in the car park, which is quite cool. Customer support staff were generally responsive when I emailed them queries.
That said, I was generally pleased with the service and value I got for my 5 months using them to store my stuff - I don’t think they really have any competition for the type of product they are offering (i.e. collecting your items for storage, and at budget rates.) The pricing was fairly clear to me, and I wasn’t hit by any “hidden” fees. Note that I wasn’t storing anything fragile or particularly valuable.
Practicalities - their collection and delivery teams arrived within the relevant time slots and called me 30-45 mins in advance to warn of their expected arrival time, and it was generally an easy process (thanks to Nati, Trevor, and I think someone else whose name I didn’t get.) Once in storage you can book access to your pod via their website, which is fairly simple (bear in mind access is only Mon-Fri, 10am-4pm.) My pod was stored at their location near Hanger Lane. It was sometimes tricky to get through the security gate, as the buzzer doesn’t seem to be attended, so a few times I had to phone through to get admitted into the facility. The facility staff were all friendly and helpful. There is also the back end of an old EasyJet 737 in the car park, which is quite cool. Customer support staff were generally responsive when I emailed them queries.
Source: trustpilot.com
Alex and Paul in Edinburgh were extremely helpful and made a stressful time seem a little less difficult! Couldn’t be more thankful for the friendly service and the willingness to put the customer first!
Source: trustpilot.com
Fantastic service and great communication. Hw was so kind and patience. Made moving so easy and stress free. Will definitely be using it again.
Source: trustpilot.com
The guys were extremely helpful, they did all the work for me. Saved me an awful lot of time from having to do it all myself and they were very nice and professional. Couldn’t recommend this service more
Source: trustpilot.com
Very efficient both on collection and drop off at new location. Extremely polite and well mannered team who took care with all the good. Thank you
Source: trustpilot.com
They called ahead of time, incredibly polite and helpful. The pick up was very quick.
Source: trustpilot.com
Really good service, quick, clean and careful.
Source: trustpilot.com
Alex rang ahead, arrived when they said they would. Nothing was too much trouble and they, Alex and Paul, were polite, informative, helpful and speedy. All packed up and done in 20 minutes. Fabulous!
Source: trustpilot.com
Really nice delivery on Time really quick service very helpful really lovely staff.
Property really looked after well
Property really looked after well
Source: trustpilot.com
Great experience …the guys were super efficient kind and very friendly
Source: trustpilot.com
Collection and storage of my belongings was done promptly and with care, with easy organisation.
Darren and Richard were kind and efficient and made our move easier and less stressful.
Darren and Richard were kind and efficient and made our move easier and less stressful.
Source: trustpilot.com
Had a great experience from start to finish with Natti, Craig and Sandra. Easy to book, great communication, helpful and reliable staff. Very satisfied
Source: trustpilot.com
Sam and Gary are absolutely brilliant. They have been so helpful throughout our whole experience. Would definitely recommend the company!
Source: trustpilot.com
Polite and flexible team. Just what you need in stressful moves.
Source: trustpilot.com
These three guys were incredible. So kind and helpful. Got the job done so quickly and were the best moving / storage experience I’ve had in many years.
Source: trustpilot.com
Natan and Craig did their joh in 25min! Super fast and super nice!!
Source: trustpilot.com
Cannot thank dan and lawrence enough they were quick careful just amazing, they went above and beyond to help me.
Source: trustpilot.com
Very good service! The load in and load out guys were great! Richard and Ashley were cheerfully and very helpful. They gave me good notice of arrival and were extra carefully with some tricky items
All my goods were undamaged and carefully placed. Only four stars because I was not fully informed that I had to pay for the return. I was under the impression that It was an all inclusive price when I signed up. Maybe it should be double underlined.
All my goods were undamaged and carefully placed. Only four stars because I was not fully informed that I had to pay for the return. I was under the impression that It was an all inclusive price when I signed up. Maybe it should be double underlined.
Source: trustpilot.com
Everything was swift. Courtesy call to ask my rough eta. The guys helped me load my stuff on the pallet. It barely took any time at all. I have used storage places before and it takes ages to fill out paper work and then finally get your storage which they don't help to load.
Thank you guys. Really appreciate it.
Thank you guys. Really appreciate it.
Source: trustpilot.com
Extremely helpful and efficient
Source: trustpilot.com
I found EasyStorage randomly online and it proved to be a real star! On 8 July, we moved from Scotland to Oxfordshire. The team did their best to accommodate our uncertain needs in terms of time and location. Alex was so kind to wait for us when we were several hours late. He kindly helped me look for B&Bs accepting pets while we were on the way. He then kindly helped me with transport nearby and buying food for the drivers. When our stuff were not up to the paid 3 pods, they refunded me and charged only for 2 pods. Our stuff were safely with the pods for a month and then the team efficiently arranged the return on 11 August. The two staff Karl and Dan were brilliant in moving things to the house. Rebecca from the head office did a fantastic job in handling our changes and arranging related refunding. Their whole service served as a great comfort and proof that honesty and integrity do still exist in the fast changing world. Definitely recommend them highly! Beautiful van and nice pods. Above all, super service and kind people.
Source: trustpilot.com
Very happy with Richard and Ashley’s service - they had a tiring day by the sounds of it but more than happy to help with everything. Very quick and efficient but still took time to ensure everything was protected and wrapped up in the pod. Will use EasyStorage again:)
Source: trustpilot.com
Brilliant collection team in Natti and Craig. Collection was quick and on time. The prices are reasonable and the 35ft is much bigger than I expected. Haven’t experienced delivery yet.
Source: trustpilot.com
The 3 guys that came to warrix avenue ( sorry I can't remember you names) 😢 but you were all amazing from start to finish. Very fast & efficient, friendly and worked well as a team. Would highly recommend to anyone to use this company 🙂 absolutely fab. Thank you so much.
Source: trustpilot.com
