Hilary Price Jones; FCIPD, ACPI, from Headway Coaching will be considering the factors that affect the reasons how and why your customers choose to buy from you and strategies that will help build customer loyalty. Hilary will also be examining the "moments of truth" and how this can make or break a customer relationship.
Book your place here:
http://www.eventbrite.co.uk/e/thebestof-hertford-and-ware-monthly-meeting-tickets
Hilary Price Jones is an expert at customer relations, having run her own business Headway Coaching for almost 30 years. Hilary provides her clients with experience and knowledge when working as a coach, trainer, mentor and facilitator whilst helping her clients achieve their personal and business goals. Hilary had previously worked and lived in Europe and North America, thus giving her an understanding of different cultures and work environments. It's this experience that has lead her to be the first choice for business directors of large companies and sole traders alike. Hilary's ultimate goal is help people to achieve their full potential, this is evident when speaking with her.
If customer relations are important to you then to book your place at the next meeting click here:
http://www.eventbrite.co.uk/e/thebestof-hertford-and-ware-monthly-meeting-tickets
Date: Tuesday 11th November
Time: 12:00 for 12:30pm start - 2:00pm
Venue: Hertford Castle
Lunch and refreshments are provided.
