The hotel is inside an industrial estate and not much green spaces to walk around in, other than the mini garden. The service overall was fantastic! Most of the staff …
Fantastic customer service from.everyone at the hotel. I would recommend the spa area to be regulated as it was too busy to use certain facilties, the only disappointment, everything else …
Went for a day spa - exceptional service from all staff, lovely Premier Cru facial and delicious afternoon tea afterwards. Will definitely return.
Reception staff very welcoming. For a 4* hotel could do with a change of coffee in rooms. Wedding food good.
Fabulous weekend , very relaxing , can't wait to go back
Loved my stay at the hotel. Easy to get to and felt very luxurious!
Amazing friendly and helpful staff. Holds excellent events. I highly recommend this hotel for some much needed rest and relaxation. Plus they serve the best butter.
The best hotel in Kettering Amazing staff and a warm welcome
We were there for a formal dinner of 85 people. Tasty food, good vegetarian/vegan options, efficient service.
Been coming here since the mid ninetees when it opened. This last visit will probably be our last. Too many Spa memberships have been sold meaning that the Spa is …
I think what sets this hotel apart is its staff; from the very warm welcome by the concierge and receptionist on arrival, to the bar and restaurant staff and the …
I stay here regularly and I love this hotel, it's really lovely, rooms are large, well equipped, beds are super comfortable, plus it's quiet at night, and the staff could …
The staff could not have been more accommodating. Everyone we came into contact with went above and beyond to make our stay perfect. The hotel had lots of parking and …
From check in to check out it was just a fabulous experience. My friend and I had an overnight spa break. The Spa and spa staff were amazing. The facilities, …
Gorgeous hotel. Excellent service. Our room was upgraded without extra-charge. Luxury restaurant with lovely atmosphere, delicious food and good service. However, quite pricey, so I would recommend this for special …
A really lovely spa and hotel. The staff are all very friendly and attentive. The spa treatments are amazing and spa itself is very relaxing. The dining menu and service …
We held a very large family reunion at this hotel over a whole weekend. The hotel could not have been welcoming, organised, and perfect for our needs. The food for …
Hotel and spa was nice just let down by the dinner dining experience
A bit road noise from the A14 reported by some on that side of the hotel, but in all other respects the hotel is outstanding. The staff in particular were …
Lovely hotel and spa, staff were great and food lovely
What a lovely hotel! The service from booking spa treatments over the phone to the moment we left the hotel was excellent. Every member of staff was fantastic and I’ve …
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Overall the food was brilliant and there was lots of it with Spa deal we booked (two night spa deal. So breakfast (x2), 1 lunch and 2 dinners (£30 pp) were included).
The spa staff were very welcoming and helpful and skilled.
I paid for an extra scalp massage and was disappointed by the treatment I received because it was with a trainee that started on the day I was booked in rather than an experienced staff member. Kinda felt it was a waste of £50 .
The hotel pool and sauna and steam room can be used by outsiders. So Saturday was very busy with lots of children. Not what I was looking for when having a spa experience.
The rooms were comfortable.