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Great service excellent staff everyone was well trained .
Took daughters dog very knowledgeable vet and understanding to the upsetting situation luckily the dog made full recovery due to their care and attention
Fantastic treatment from Poole House on treatment of our female Chihuahua. She had 2 hernias and was also spayed at the same time, to avoid multiple surgeries. Alex England and …
My cat Daisy was neutered there. Everything went well, and I would like to point out, how patient and kind the vet staff have been with her due to her …
Had to have our elderly cat put to sleep. The vet was so kind and compassionate, not rushing us. The reception staff were brilliant, giving us a private room as …
Lovely vets, very helpful and understanding
Excellent vets would totally recommend
Nice pet hospital, the staff are lovely, very caring. Which is what you want. Especially when you're handing over your bundles of joy. Went again today same caring staff
The team at Pool House looked after our dogs over 15 years in total. Most recently when our 15 year old Jack Russel Meg was poorly and sadly had to …
When needing advice about my dog stages when giving birth made many phone calls and vicki was great at getting me the advice I needed and was always ready for …
Recently had to visit with an extremely poorly, elderly cat to Lichfield. Staff and vet Molly were so understanding and kind. Waiting area is clean and tidy, reception staff helpful. …
Been going for years now. Lovely staff, brilliant out of hours so expensive service. I understand but it’s so expensive. Bit overpriced but that’s vets really. But I still respect …
Very clean environment, pleasant staff and a very good vet who did a thorough check of my dog before discussing a diagnosis.
We live on a narrowboat and whilst moored at Fradley Junction our 12 year old cavapoo became ill. We secured an emergency appointment at Pool House hospital this morning and …
The team here got it so right. My mom was visiting and during this visit Hollie her companion passed away. It was a bit of a shock to say the …
We wouldn’t dream of going anywhere else after the exemplary care Jenny and the team have given our black lab Maisy. Three emergency surgeries, a two week stay and a …
Had cat neutered today .Very professional service.Cat back home eating and playing Thank you
Lovely people doin their best to get little Beau well I'm sure. Thank you so much ,
Superb service as usual! I was made aware of Pool House Vets when I was sent here once for 'out of hours' emergency treatment on my elderly rabbit. When I …
Lovely people with only one aim, to make your pet feel better, recommended
Highly recommend this vets! Good value as well as excellent service!
First impressions are very good. Professional staff in beautiful premises.
Very friendly staff, professional and efficient.
Excellent standard of care on every occasion.
Pool house is our emergency vet's, we wish it was our regular vet's! We've been quite a few times with our Dachhshund (who had to have an emergency operation on …
