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Four year old Charlie Court was the star of the show when he joined fellow customer Anne Renfrey and the Town Mayor of Lutterworth in opening the town’s Hinckley & Rugby Building Society branch after a major revamp.
The branch on Lutterworth’s High Street has been given the Society’s new branding and interior design to make it a bright and fresh addition to the town centre.
Charlie, one of the Society’s youngest Lutterworth savers, and Anne, a longstanding customer who volunteers at the nearby Leukaemia & Lymphoma Research charity shop, were nominated by branch staff for the honour of cutting the ribbon.
Lutterworth’s Town Mayor, Councillor Philip Toye, was also invited to celebrate the Society’s investment in the branch and its commitment to continuing to serve the town and its people in some style.
Charlie, accompanied by his young sister Abi, regularly charms the Society’s staff on his visits. Mum Kathy Court said: “Both Charlie and Abi have had savings accounts since they were born. Charlie has been telling all his friends about today.”
Charlie was presented with a picture book to mark the occasion and Anne was given a bouquet of flowers by customer assistant Cassie Sieling as a thank you.
Anne said: “The new look has brightened things up and the colours are nice. The staff are all friendly and lovely – they’re super.”
The Town Mayor said: “The branch has a warm and friendly look which is in keeping with the Society’s friendly approach. It also lifts the High Street.”
Hinckley & Rugby’s new branch design, which features warm colours, contemporary furniture and colourful photography, has now been applied to all but one of the Society’s ten branches. The final one, in Broughton Astley, will be given the new look later this summer.
Hinckley & Rugby chief executive Chris White said: “We are delighted to have invested in our Lutterworth branch. Our new look reflects our belief in the traditions of outstanding customer service with a modern approach to the mortgages and savings people want.”
