Local Reviews
In April 2019, Mr Swannell said about Howden Insurance
Excellent service
Source: trustpilot.com
In April 2019, Rebecca Johnson said about Howden Insurance
We have used A plan over many years for all our car insurance needs. They seek out good prices with reputable insurers and are very reliable and efficient. I have no hesitation in recommending them.
Source: trustpilot.com
In April 2019, Danielle Stewart said about Howden Insurance
I went to A Plan because I was fed up with escalating home insurance costs and confusing and time consuming internet price comparison sites. Our house is big and old and quirky, which doesn't fit with internet insurance providers view of the world. At A-Plan, Archie Brinton was assigned to me and straight away I felt like I had stepped back about 40 years, to a time when nothing was too much trouble, the customer was always valued, service came before profit and true professionals still existed! Through a series of calls, Archie found a fantastic deal for me, almost halving my buildings and contents insurance cost for no loss of cover...in fact, I have now got increased cover on contents!
Archie was not actually alive 40 years ago...I am not even sure if his dad would have been either - and yet his calm and reassuring manner is something you would expect from someone three times his age!
The business as a whole seems great too. Archie referred to his boss when really unusual matters arose - she responded immediately with intelligence and professionalism.
Overall I cannot recommend this company enough! Forget Compare the Market - save a lot more money by getting yourself a real old fashioned insurance broker, with knowledge, grace and style!
Archie was not actually alive 40 years ago...I am not even sure if his dad would have been either - and yet his calm and reassuring manner is something you would expect from someone three times his age!
The business as a whole seems great too. Archie referred to his boss when really unusual matters arose - she responded immediately with intelligence and professionalism.
Overall I cannot recommend this company enough! Forget Compare the Market - save a lot more money by getting yourself a real old fashioned insurance broker, with knowledge, grace and style!
Source: trustpilot.com
In April 2019, Chris said about Howden Insurance
I wrote a review of this company based on my experiences, but mainly prompted by one experience which I subsequently described. I have since been contacted by the branch manager, Lottie, who I feel has a genuine passion and desire to provide a good service, and we discussed at some length my experience(s) from which I reached the following conclusions
1. My insurance costs were marginally lower than I had been paying before....perception trumps reality.
2. You can't please all the people all the time, what seems to work for a great many of A plan's customers may not be suited to me.
3. Leave 24hrs before writing a review. While I recounted accurately my experience it was one event, and while it still happened, may not be an accurate reflection overall.
I have added this update based on the fact that I was suitably impressed with the the commitment to service of the branch manager that I felt some balance was appropriate.
1. My insurance costs were marginally lower than I had been paying before....perception trumps reality.
2. You can't please all the people all the time, what seems to work for a great many of A plan's customers may not be suited to me.
3. Leave 24hrs before writing a review. While I recounted accurately my experience it was one event, and while it still happened, may not be an accurate reflection overall.
I have added this update based on the fact that I was suitably impressed with the the commitment to service of the branch manager that I felt some balance was appropriate.
Source: trustpilot.com
In April 2019, Sam said about Howden Insurance
We received 5* service from Wimbledon's A-Plan team (Charlie is a star). Having had our policy terminated over the phone by our existing insurer (Zurich - who were unable to cover some additional items we recently bought) we called A-Plan Wimbledon in a panic to try and remedy this. Within an hour, not only did we have the best quotes, but we had an entirely new policy up and running and could therefore breathe easier. Can't recommend this service enough and looking forward to working you in future.
Source: trustpilot.com
In April 2019, Graham Jackson said about Howden Insurance
Found the Bath office to be very professional and friendly. Saved me literally hundreds on my car and house insurance
Source: trustpilot.com
In May 2019, Jahjah Binks said about Howden Insurance
A-Plan is truly an amazing firm and I’m not saying that because I work for them but because I’ve worked for many companies before and I’ve never seen anything like it. I am proud to say I work and am a customer of a firm that gives its ALL for customers, always. You don’t see it behind the scene but I’ve never been in a firm that work this hard to keep its customers. It’s not about the price, it’s about the quality of service and the right product for customers. You can go online and get ridiculously cheaper price but what do you actually get? A-Plan can’t always be competitive but when you are with them you are in the right hands for sure! They definitely take care of their staff and with happy staff they also take care of you as clients. Highly recommended to work for or to come to as clients.
Source: trustpilot.com
In June 2019, Mr Davies said about Howden Insurance
Always helpful and don’t charge to alter your policy
Source: trustpilot.com
In June 2019, Karol said about Howden Insurance
Polite, clear communication and very mindful of GDPR regulations. A great value product which gives me confidence. Thank you,
Source: trustpilot.com
In June 2019, Mehran Alborzpour said about Howden Insurance
A company that looks what is best suitable for you and not for themselves.
I have had the pleasure of dealing with Phil originally, now Dan Thomson, both of whom have provided car and Home insurance for myself and all of my children.
Strongly recommend them.
Thanks
Mehran
I have had the pleasure of dealing with Phil originally, now Dan Thomson, both of whom have provided car and Home insurance for myself and all of my children.
Strongly recommend them.
Thanks
Mehran
Source: trustpilot.com