Local Reviews
In November 2017, Patrick H said about Inspirations Kitchen Design St Neots
Be concerned. Be very concerned. Just when you think it’s safe to settle your balance with ‘Inspirations’ think again. Take a step back and check their work very carefully. Response times, the quality and nature of said responses, and customer treatment and care radically deteriorate to totally unacceptable and rude once all bills have been paid.
As a flavour, the following is a brief account of the treatment I have received from ‘Inspirations’ over the last three weeks.
1/ I telephoned the kitchen fitter and left a message re a snag with the kitchen. As had been the case on previous occasions, just under a week later I still had not received even an acknowledgement of my phone call.
2/ I then used the ‘Contact Us’ service on the ‘Inspirations’ website to send an email. I waited a full week and received no response.
3/ So I went to the showroom. I saw the owner, Roger Hawkins and, I presume, his PA. He informed me that they had passed my email on to the fitter a week earlier. He then went on to say that they had had this sort of problem with this fitter before and had spoken to him about it. Mr Hawkins said that he would give the fitter ‘a kick up the backside’. His words not mine.
4/ The fitter duly arrived and did all he could do, saying that the only way to properly deal with the issue would be to totally remove the worktop and start again.
5/ Using the ‘Contact Us’ service I requested that the owner come to see the kitchen. On this occasion the response was very prompt.
6/ Roger Hawkins arrived as agreed. A camera was hanging from around his neck. ‘Dirty’ Harry Callahan would have been proud. The camera lens protruding from his stomach was large, loaded, cocked and ready to shoot. He was accompanied by one of his employees, presumably riding shotgun.
7/ The reasoned discussion I was expecting did not materialize.
Mr Hawkins spent most of his time loudly informing me that I am a pedant. Every so often I was able to respond, briefly, before the cry of ‘pedant’ was raised again. He also implied that I had lied to him about when exactly I had first phoned his kitchen fitter. Irrelevant really and I said that I was hoping to talk about the kitchen rather than his fitter.
Eventually Mr Hawkins either became tired of repeatedly accusing me of being a pedant, or came to realise that whenever he stopped to take a breath I would have an opportunity to attempt to discuss the kitchen with him. He said that he was not going to stand there any longer arguing with me over the kitchen. Ironic really as there was hardly any discussion or argument of any worth; more a ranting monologue based around Mr Hawkins’ word of the day.
Buyer beware!
As a flavour, the following is a brief account of the treatment I have received from ‘Inspirations’ over the last three weeks.
1/ I telephoned the kitchen fitter and left a message re a snag with the kitchen. As had been the case on previous occasions, just under a week later I still had not received even an acknowledgement of my phone call.
2/ I then used the ‘Contact Us’ service on the ‘Inspirations’ website to send an email. I waited a full week and received no response.
3/ So I went to the showroom. I saw the owner, Roger Hawkins and, I presume, his PA. He informed me that they had passed my email on to the fitter a week earlier. He then went on to say that they had had this sort of problem with this fitter before and had spoken to him about it. Mr Hawkins said that he would give the fitter ‘a kick up the backside’. His words not mine.
4/ The fitter duly arrived and did all he could do, saying that the only way to properly deal with the issue would be to totally remove the worktop and start again.
5/ Using the ‘Contact Us’ service I requested that the owner come to see the kitchen. On this occasion the response was very prompt.
6/ Roger Hawkins arrived as agreed. A camera was hanging from around his neck. ‘Dirty’ Harry Callahan would have been proud. The camera lens protruding from his stomach was large, loaded, cocked and ready to shoot. He was accompanied by one of his employees, presumably riding shotgun.
7/ The reasoned discussion I was expecting did not materialize.
Mr Hawkins spent most of his time loudly informing me that I am a pedant. Every so often I was able to respond, briefly, before the cry of ‘pedant’ was raised again. He also implied that I had lied to him about when exactly I had first phoned his kitchen fitter. Irrelevant really and I said that I was hoping to talk about the kitchen rather than his fitter.
Eventually Mr Hawkins either became tired of repeatedly accusing me of being a pedant, or came to realise that whenever he stopped to take a breath I would have an opportunity to attempt to discuss the kitchen with him. He said that he was not going to stand there any longer arguing with me over the kitchen. Ironic really as there was hardly any discussion or argument of any worth; more a ranting monologue based around Mr Hawkins’ word of the day.
Buyer beware!
Source: thebestof.co.uk
In November 2017, Lynn J said about Binney and Sims Ltd - Architectural Design and Planning St Neots
A pleasure to work with on our project. Would thoroughly recommend Binney and Sims Ltd.
Source: thebestof.co.uk
In November 2017, Carl A said about Premier Plus Ltd Independent Financial Advisors St Neots
My girlfriend and I are first time buyers with no experience dealing with Mortgage advisors but from the first time we contacted Premier Plus we have been extremely happy with the service we received. Estelle and Roxy were so helpful dealing with all our enquiries with ease and made us feel like no question was a silly one.
Source: thebestof.co.uk
In November 2017, David H said about Alan Linger Tree Services St Neots
We asked Alan Linger and his team to carry out a package of tree and hedge work for us. They were clearly so professional in their approach to the whole task from the tree work itself to the thorough clear up afterwards. A very able and reliable team that
I am delighted to recommend
I am delighted to recommend
Source: thebestof.co.uk
In November 2017, Tom L said about St Neots Fencing Company Ltd
I contacted St Neots Fencing as I wished to purchase a workshop from a company who did not fit bases. After a prompt survey I received and accepted the quote. The team discussed the work and checked with me on the details to ensure that there were no misunderstanding. Throughout they were prompt and professional while being friendly and helpful.
On purchasing the workshop I received literature specifying conditions, applying to the base, on which the workshop could be sited. The robust base had to be level with specific amounts of ballast etc.
I forwarded the information to St Neots Fencing Company who responded by letting me know that the specifications would be met at no additional cost to me. The base was fully up to the specified standard and the workshop was constructed on site without delay.
Should I have any more suitable work, I would offer the contract to St Neots Fencing Company Ltd.
On purchasing the workshop I received literature specifying conditions, applying to the base, on which the workshop could be sited. The robust base had to be level with specific amounts of ballast etc.
I forwarded the information to St Neots Fencing Company who responded by letting me know that the specifications would be met at no additional cost to me. The base was fully up to the specified standard and the workshop was constructed on site without delay.
Should I have any more suitable work, I would offer the contract to St Neots Fencing Company Ltd.
Source: thebestof.co.uk
In November 2017, Shruti K said about Jennie's Cakes & Catering St Neots
Jennie did the party food and cake for my daughters 6th birthday party. We loved everything she made. It was tasty, fresh and delightfully presented. The kids enjoyed the food and the cake massively. Many parents commented on the cake being beautiful and enquired about the maker. The food was delivered on time and the communcation was excellent during the entire process. Hassel free and quick.
We are very happy we went with Jennie for the catering and cake and I am sure we will come back next year.
We are very happy we went with Jennie for the catering and cake and I am sure we will come back next year.
Source: thebestof.co.uk
In November 2017, Philip H said about St Neots Fencing Company Ltd
St.Neots Fencing Company have just replaced our factory boundary fencing. They did a fantastic job and despite having to cut back a lot of bushes and even dig out the old buried chain link, they finished on time. Great people, easy to deal with, happy team !
Gordon Low Products Ltd.
Gordon Low Products Ltd.
Source: thebestof.co.uk
In November 2017, Tim B said about Inspirations Bathrooms St Neots
Inspirations Kitchens & Bathrooms St Neots - Excellent Service.
Source: thebestof.co.uk
In November 2017, Clissy E said about Vital Sign Design - Sign Makers & Vehicle Graphics St Neots
Phill has been incredibly helpful during the whole process, from the initial enquiry to the completed magnetic van signs. He gave us good advice with regards to the sizing and application.
Thanks again.
Vital Sign Design will be our first port of call for further signage needs and we would not hesitate to recommend them in the future.
Thanks again.
Vital Sign Design will be our first port of call for further signage needs and we would not hesitate to recommend them in the future.
Source: thebestof.co.uk
In November 2017, Douglas B said about The St Neots Carpet Company Ltd
Very happy with the service received. Carpets are excellent, fitting was easy and efficient. Highly recommended. Thanks!
Source: thebestof.co.uk