Local Reviews
In July 2018, Knightsbridgetripper said about The Crown, Hartest
Visited by chance as we haven't been for a while and just fancied some different fare from the usual pub grub. Menu looked enticing with lots of nice options - steaks, fish as well as the usual staples like burgers etc.
The Crown is as lovely as ever with a beautiful, long garden.
There only seemed to be two staff front of house who both appeared very busy. In fact, we felt for them as they seemed run off their feet. Service was slow and whilst we were seated quickly we were not offered refills of drinks (so we gave up as there seemed to be a queue at the bar and we didn't want our food to go cold). Items like cutlery, sauce accompaniments seemed to take an age to arrive too and people around us were clearly disgruntled. We were patient as didn't feel the staffing was the staff's fault and there didn't appear to be a manager on duty.
The food though was disappointing too. There seemed to be a taste of horrible oil on the chips etc....which all appeared reheated....and certainly were not very nice. So we left after we'd eaten and while I think we will probably give it another go will be somewhat more hesitant next time.
I hope too, that the management invest in more staff. On a summer's evening two people to run a pub with a busy garden seems a recipe for complaints.
The Crown is as lovely as ever with a beautiful, long garden.
There only seemed to be two staff front of house who both appeared very busy. In fact, we felt for them as they seemed run off their feet. Service was slow and whilst we were seated quickly we were not offered refills of drinks (so we gave up as there seemed to be a queue at the bar and we didn't want our food to go cold). Items like cutlery, sauce accompaniments seemed to take an age to arrive too and people around us were clearly disgruntled. We were patient as didn't feel the staffing was the staff's fault and there didn't appear to be a manager on duty.
The food though was disappointing too. There seemed to be a taste of horrible oil on the chips etc....which all appeared reheated....and certainly were not very nice. So we left after we'd eaten and while I think we will probably give it another go will be somewhat more hesitant next time.
I hope too, that the management invest in more staff. On a summer's evening two people to run a pub with a busy garden seems a recipe for complaints.
Source: tripadvisor.co.uk
In July 2018, Sue H said about The Crown, Hartest
Always a favourite place to eat when meeting up with a couple of friends. The service and food is great and good value.
Source: tripadvisor.co.uk
In July 2018, legs77 said about The Crown, Hartest
I visited here recently with some family. Right from the start I noticed issues. The barmaid just gestured to our table and we had to find our own menu’s. I asked for a wine list but none came so had to remind. Then I had to chase to order the wine. Then food arrived and I had to chase for the wine as it hadn’t arrived. I asked the waitress to put the carafe in the fridge as it was a bit warm then I had to ask her for more when my glass was empty.
The staff knew no details about the menu. WHY? Are they not shown the food so they can speak knowledgeably? My father ordered a rib eye steak and it had to be sent back as it was 90% gristle. We asked the chef to come out and explain why he thought it was ok to serve this but he wouldn’t. They made my father a burger replacement which was ok.
My fish cakes were ok. Pretty average. But the thing that The Crown needs to work on is the service. The staff seem young and inexperienced and just don’t care. Dreadful front of house is letting the whole place down. Sort it out because until you do, we won’t be back!
The staff knew no details about the menu. WHY? Are they not shown the food so they can speak knowledgeably? My father ordered a rib eye steak and it had to be sent back as it was 90% gristle. We asked the chef to come out and explain why he thought it was ok to serve this but he wouldn’t. They made my father a burger replacement which was ok.
My fish cakes were ok. Pretty average. But the thing that The Crown needs to work on is the service. The staff seem young and inexperienced and just don’t care. Dreadful front of house is letting the whole place down. Sort it out because until you do, we won’t be back!
Source: tripadvisor.co.uk
In August 2018, PhilA_11 said about The Crown, Hartest
From the moment we arrived the staff could not have been more helpful. Despite being a busy day for kitchen service our food was prompt, hot and tasty. Great selection of beers and wines. Will definitely visit again.
Source: tripadvisor.co.uk
In August 2018, gavinj2018 said about The Crown, Hartest
A wonderful night at the Crown, greeted by the Team and shown to the table.
Great service, discreet but attentive, with the specials showing an exquisite understanding of the seasons bounty.
Perfect!
Great service, discreet but attentive, with the specials showing an exquisite understanding of the seasons bounty.
Perfect!
Source: tripadvisor.co.uk
In August 2018, cat50444 said about The Crown, Hartest
We took a party of 30 to the Crown and I cannot fault the food or service. We had pre-ordered and everything was served quickly and correctly. The service was efficient and friendly. They even accommodated a diabetic and a garlic hater! Lots of happy diners. Will return soon.
Source: tripadvisor.co.uk
In August 2018, gingko2 said about The Crown, Hartest
We haven’t been to The Crown for many years, but had heard some good reports so thought would re-visit. There were 6 of us. We had a good welcome and there was a handy space so I could stay in wheelchair which is easier. Still and sparkling water was immediately placed on the table. No pushing to buy alcohol straight away. It was such a hot day so this was very welcome and a few of us couldn’t have a drink because of driving. 4 ordered fish and chips, one had Suffolk ham which looked a very generous portion and one had a vegetable tagine. There was quite a wide choice.
Desserts were very popular. I had chocolate brownie which was excellent and others had panna cotta and a ginger cream dessert and ice creams. There was no sense of pressure to leave. Easy parking and flat access. Excellent for disabled access. You can also sit outside if you wish.
Desserts were very popular. I had chocolate brownie which was excellent and others had panna cotta and a ginger cream dessert and ice creams. There was no sense of pressure to leave. Easy parking and flat access. Excellent for disabled access. You can also sit outside if you wish.
Source: tripadvisor.co.uk
In August 2018, Claire S said about The Crown, Hartest
Shared the cheese platter with the other half, it was lovely, surprisingly accompanied by some freshly baked bread which stole the show! If you're not into cheese the onion rings are also amazing!! Brilliant value, service and food, triple thumbs up!!
Source: tripadvisor.co.uk
In September 2018, ToniaK637 said about The Crown, Hartest
Visited this nice pub awhile back. Lovely friendly staff meet you and make you feel welcome. Atmosphere is nice and very pleasant. Menu is well presented and all meals are moderately priced
Source: tripadvisor.co.uk
In September 2018, dorla said about The Crown, Hartest
We were lucky enough to visit on a Wednesday when they have a "Pie and a Pint for £11" offer but we were tempted by the pork crackling starter. Our pies, a venison and a chicken/leek with buttery mash and cabbage - beautifully presented and very tasty. Our best of intentions not to have a dessert disappeared when we saw the menu - the panacotta and the lime and ginger cheesecake were absolutely delicious.
The staff were really friendly and helpful and I would certinly recommend this pub if you are in the area.
The staff were really friendly and helpful and I would certinly recommend this pub if you are in the area.
Source: tripadvisor.co.uk